Alfresia Reviews - www.alfresia.co.uk

★★★★☆
4.1 / 5
978
83% of users recommend this
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★★★★★

“Great Service”

Written on: 14/08/2016 by Evee398 (1 review written)

We ordered 2 sun loungers the order was dealt with straight away and they arrived 2 days later I call that great service all-round. Would certainly shop with Alfresia again The sun loungers are good quality especially the cushions and I would certainly recommend them to friends… Read Full Review

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★★★★★

“Prompt and efficient service ”

Written on: 10/08/2016 by manbuys (1 review written)

We ordered 8 outside seat cushions( all-in-one seat and back) and although the selection was limited we found one we liked. They arrived very quickly and were in perfect condition. One small issue was that the delivery company announced to us that we had a delivery due from Minky Homecare which caused confusion here until it turned out it was the cushions from Alfresia. However the service was quick and efficient… Read Full Review

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★☆☆☆☆

“Packing issues”

Written on: 10/08/2016 by Leandro1 (1 review written)

Ordered three gazebos for a party at short notice due to adverse weather. 1 arrived on time, 2 were sent to Coventry in error. Wet guests........ Look elsewhere… Read Full Review

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★★★★★

“Recommend ”

Written on: 07/08/2016

First time buying from them, good experience cannot fault them, good site, good prices, speedy delivery, Love the chair cushions. will buy from them again and recommend to friends and family… Read Full Review

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★★★★☆

“Recommended, just one v. minor ordering process grumble.”

Written on: 06/08/2016

I ordered a recliner chair with a classic luxury cushion - The "order received" did not specify which cushion I'd selected, which made me wonder if the web ordering system had a bug / fault. But Alfresia support quickly confirmed the correct cushion was being delivered, and then the sales email confirmed the selected cushion. Ok, I might be being a little pedantic (paranoid?) but accuracy/detail is everything! (i.m.o. at least). Otherwise, prompt reply from support, prompt delivery, excellent… Read Full Review

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★★★★★

“Cushions for Sun Loungers”

Written on: 06/08/2016 by Weeksil1994 (1 review written)

Received the cushions very quickly . There was an imperfection on one and I contacted Alfresia straight away and they sent a replacement item within a couple of days. Excellent service and very good quality products, very well packaged… Read Full Review

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★★★★★

“Swing cushion ”

Written on: 06/08/2016 by Emilee304 (1 review written)

Love my new swing cushions great value for money every one said the swing look new , arrived on time , I'll will be ordering some to match my table and chairs Hope we get some summer this year so I can enjoy them this year… Read Full Review

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★★★★★

“we are very happy!”

Written on: 05/08/2016 by PascalemgC (1 review written)

the Guadeloupe ceramic Firepit arrives within one or two days. it looks like on the picture, easy to assemble, sturdy enough but not too heavy. it works well as a fire pit and/or a barbecue. We are very pleased with our purchase and would recommend the item and the company… Read Full Review

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★★★★★

“Bench cushion ”

Written on: 05/08/2016 by TiaraPugh (1 review written)

Very pleased with my 3 seater cushion, very good quality, fits the bench just right , good price, would highly recommend, only took a couple of days to arrive, would use alfresia again… Read Full Review

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★★★★★

“Great Value”

Written on: 04/08/2016 by MarieGar (1 review written)

Delighted with purchase.Great value and quality.Fantastic price and super fast delivery.Would recommend.Thank you… Read Full Review

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★★★★★

“Comfort and great design all in one”

Written on: 03/08/2016 by FleetyP (1 review written)

The garden chair covers were recommended by a previous purchaser and we have been highly delighted with them. They arrived quickly and the quality and the price are great. Just wish the Summer would arrive again then we can enjoy them fully. Would recommend to any one… Read Full Review

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★★★★☆

“Elegant, smart weather-proof”

Written on: 02/08/2016 by JulesMuhs (1 review written)

This bistro set takes up little room and looks good on the balcony. Enough table space to eat an al fresco meal. The backs on the chair are nicely angled so you don't feel like you are sat bolt upright but you do need a cushion against the back webbing if leaning back as the strengthening bar does dig in a little. Everything folds neatly for winter storage and it has coped with the months worth of rain in a day admirably . … Read Full Review

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★★★★☆

“Fast response to problem”

Written on: 02/08/2016 by EleanorMaynard (1 review written)

Goods arrived within stated time but only reason I give 4 star's not 5 is the courier basically dumped and ran. Heavy delivery on doorstep in rain even though I got to the door within seconds of bell ringing no one to be seen. Opened parcel to find goods damaged. I could only guess this might be result of mishandling during delivery. Contacted Alfresia and within days a replacement part and a couple of spares arrived. Great customer service but suggets they get a new delivery service! … Read Full Review

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★★★★★

“Great service”

Written on: 01/08/2016 by McGrathfy91 (1 review written)

Ordered on Wednesday delivered on Friday in time for a family gathering. Well happy. Would highly recommend. Looks lovely in my conservatory… Read Full Review

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★★★★★

“Good Service Good Product”

Written on: 30/07/2016 by Alvarado92 (1 review written)

Excellent delivery service and the product was exactly what I expected… Read Full Review

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★☆☆☆☆

“Shocking communication and service ”

Written on: 30/07/2016 by Alisonv344 (1 review written)

A company is tested when things go wrong. McKinley barbecue arrived broken. Probably due to delivery company mishandling. Alfresia slow to react. "Short on staff" was the repeated excuse on the phone. As a result I still don't know when will the replacement arrive. The nice lady on the the phone said it was coming yesterday. Now it's nearly 7pm, maybe tomorrow I might just ask for a refund. Probably the worst service experience I ever had… Read Full Review

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★★★☆☆

“Garden swing hammock”

Written on: 29/07/2016

Box broken open when delivered and driver not particularly helpful, box very heavy! Took two of us all afternoon to assemble as holes were not completely pushed through enough so had to use a screwdriver to punch them out sufficiently. Also end of most of the tubes were bent so had a job pushing the plastic stoppers into them. Missing three screws so had to go to the local hardware shop to purchase them to complete assembly. Once assembled very comfy and looks OK… Read Full Review

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★★★★★

“Excellent ”

Written on: 29/07/2016 by Cassyisgreat (1 review written)

I ordered a black bench cushion and it came I think the next day or day after... It was very fast! Product as described. Searched many before Alfresia did the size to fit my bench. I am ery happy! Thanks… Read Full Review

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★★★★★

“Exceptional quality garden accessories”

Written on: 29/07/2016 by Beach1978 (1 review written)

Ordered a wooden blue garden umbrella and six blue wide padded cushions. The umbrella is a lovely shade of blue and came well boxed in two sections you screw together, it also had a pulley system for ease of use. The cushhions were a fantastic offer at £5.99 if you purchase more than 4. They were the best quality ever. Ordered on a Saturday, sent out via courier for free on the Monday, had them set up in the garden Tuesday. Would definitely buy again from this company, perfect Hassel free… Read Full Review

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★★★★★

“Great service”

Written on: 28/07/2016

I rang Alfreesia before I purchased the swing seat and they were very helpful. Delivery was quick and I was kept informed throughout. Thoroughly recommend… Read Full Review

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