Written on: 26/02/2011 by sheza1 (1 review written)
I actually went into the store to purchase some items upon which I received very good customer service from operator 890073.
Also the item that I bought I recommend this item as the colour navy blue goes with everything. The style and cut is fashionable for you to wear different items with this, ie jeans, pegleg trousers and chino jeans/trousers.
This item is very highly recommended.
Written on: 23/02/2011 by Amber Wild (1 review written)
I loved all the clothes that was selling but some of the stuff wasn't in my size. I think the clothes were reasonable prices but other's were a bit pricey for me. I thought the customer service was very quick and easy going. I would definatly recommend this shop to a friend bescause they love this kind of thing. Also there wasn't a massive queue for the fitting rooms. I loved the style of the clothes. But I didn't really know much about the shop so maybe you need some way of getting round to... (read more)
Written on: 22/02/2011
thats comftibul,nice,beautiful,and looks stalish (read more)
Written on: 10/12/2010
I would never buy from this company again. The customer services team don't care at all and just want to get you off the phone. I placed an order on monday, I found out yesterday my order still hasn't been shipped, I asked when will my order be despatched and they couldn't tell me. It's now Friday and I've still not had an email saying my order has been shipped. I asked can I cancel my order but it has to be despatched first, even though it's still in there warehouse! I've never heard... (read more)
Written on: 20/11/2010
purchased a pair of jeans on 27th sept returned on oct 1st its is now nov 20th still no refund rang 5 times was told i would get the refund in 5 working days each time i rang and on the last occasion the staff were brutally rude espically lauren. this is now a matter with my bank helping me get my money.
do not order from this company is my best advice. (read more)
Written on: 16/11/2010
Ordered three items online and on check out it gave the option to leave a mobile number to get text when delivery was due. Great I thought...
Next morning text duly arrived stating delivery slot 12pm to 3pm. I waited until 3.30 ..no delivery..did school run then came home and card through door....rang couriers(Home Delivey Network) and explained. They said not time slots are given other then 7am to 7pm. In the end agreed on 10am to 3pm and 4pm to 7pm the next day. Then day of delivery... (read more)
Written on: 02/11/2010
Although I do not shop in the Republic stores I found that the level of service they provided online and the value for money that you get from Republic is good. The're own branded items are just as good as the more popular designer goods. Because of this I would recommend them to anyone. The only reason why I gave 4/5 for customer service is that I've not had to use them yet. (read more)
Written on: 02/11/2010
I am severly disappointed with the service I received, I order a number of items from the website, and used a £5 voucher that you recived when spent over £40. Firstly the goods arrived, minus a cardigan then 2 days later a email followed saying out of stock, and I would be refunded. However, they added on a delievry charge even though I purposely spent enough to get free delivery. Then they had the cheek to take of a percentage of the £5 voucher even though the items I recived came to over... (read more)
Written on: 28/08/2010
I ordered a playsuit from the republic website and payed for next day delivery which is around 5 pounds extra. The delivery did not turn up after a week so I emailed and they said they were sorry blah blah blah... and that it is on its way out to me. A few days later I receive an email saying it has been cancelled as all the size 8's are out of stock. I look on the website and they have taken down the size 8 order option.. ok good fair enough. So I go ahead and order a size 10. Also paid... (read more)
Written on: 24/08/2010
I ordered a dress on Friday from the website and paid extra for next day delivery. The dress has still not arrived and it is now Wednesday. I have still not received an email with the tracking number which indicates it has been shipped. In all fairness they have refunded the delivery cost. Customer service is quick to answer emails. Will not be buying from them again. (read more)
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