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Written on: 04/05/2012 by missstay (1 review written)
When buying clothes in Republic (Stoke-on-Trent) on Tuesday 02 May 2012 I was not allowed to use my NUS Student Discount card when buying clothes on the offer '2 for £30.' I find that this is unfair because it is a shop that allows Student Discounts. This has not happened in any other shops when using my NUS card on offers and I feel like this is bad customer service, also as a student I feel I am being made to pay the same amount as other customers who do not have the benefit of Student… Read Full Review
Written on: 30/04/2012
After their rubbish website let me down and ended up charging me for something through paypal that I never received, I began nagging the customer service department. Firstly, on their website it clearly states that they will reply to emails within 48 hours - good joke mate. Try a week and a half - and even then they don't attempt to answer your query properly. I then went through their customer service department by phone (by the way, call this number: 01133900900, as it is their… Read Full Review
Written on: 13/04/2012 by zeeshan675 (1 review written)
I recently went to this shop and thought it was a good size and had lots of nice clothes at good prices but one thing that lets it down badly is the customer service and the over all staff aswell. I bought some jeans which were faulty so i tried to return them and the manager and staff was not very polite at all. I would go to this shop again but the Staff i think were racist and the two fat bitc3s that work there one blonde and one brunette and the bald ba5tard aswell were very racist. Worst… Read Full Review
Written on: 06/03/2012 by Parahanny (1 review written)
Falkirk Window display backdrop,right of entrance,GIRL WEARING GARMENT with cross; wording "JESUS SAVES__ I SPEND" with SKULL on same garment. This is a disgrace to my SAVIOUR, Jesus Christ. Links HIM to satanism. The Christian faith is tolerant---- watch your sales wallow in the RED. P.M.D… Read Full Review
Written on: 30/06/2011
Realy great outfit but disappointed that it now on sale at £15.00 it will make me think twice in future about buying so near to sale time! My own fault realy nothing wrong with the outfit or the store. … Read Full Review
Written on: 10/04/2011
I think the jeans that I have bought have really good quality and they cost not that much... but if they would be cheaper I would be even more happy.
The jeans aren't really heavy like some other ones. They have few pockets which I can put my things in like: phone, money ect. I really like them and I will recommend them to my friends. Next time when I will need to have some new jeans, tops ect. I will come to republic and buy some from you. :))
thank you… Read Full Review
Written on: 09/04/2011
a really good brand,i like that n recmond to my friends because of high quality… Read Full Review
Written on: 05/04/2011 by Ryles23 (11 reviews written)
I am very torn on my thoughts of Republic. I have never had a problem with anything I have been sent, in the sense that everything fits. I don't often shop at Republic but now and again I find an absolute gem and they are always received in a timely manner.
However I ordered some clothing and the Crafted jeans I received - Size 10, usual - were too small, my nearest store is some 40 miles away so it seems sensible to send them back by post. I feel absolutely furious (as I do with all… Read Full Review
Written on: 27/02/2011
I Have Been Buying So Many Things From Republic.. i likes the way it has got trendz n all style. most of the clothes i am buying from Republic. it has so many diffrent style and good quality.
Customer services always very good. i had few problems with clothes regarding to size and they changed me the size i wanted. they are so welcoming in all way .
well i have got so many designer clothes from republic and its my favorite shop to buy n e thing… Read Full Review
Written on: 26/02/2011 by sheza1 (1 review written)
I actually went into the store to purchase some items upon which I received very good customer service from operator 890073.
Also the item that I bought I recommend this item as the colour navy blue goes with everything. The style and cut is fashionable for you to wear different items with this, ie jeans, pegleg trousers and chino jeans/trousers.
This item is very highly recommended.
… Read Full Review
Written on: 23/02/2011 by Amber Wild (1 review written)
I loved all the clothes that was selling but some of the stuff wasn't in my size. I think the clothes were reasonable prices but other's were a bit pricey for me. I thought the customer service was very quick and easy going. I would definatly recommend this shop to a friend bescause they love this kind of thing. Also there wasn't a massive queue for the fitting rooms. I loved the style of the clothes. But I didn't really know much about the shop so maybe you need some way of getting round to… Read Full Review
Written on: 22/02/2011
thats comftibul,nice,beautiful,and looks stalish… Read Full Review
Written on: 10/12/2010
I would never buy from this company again. The customer services team don't care at all and just want to get you off the phone. I placed an order on monday, I found out yesterday my order still hasn't been shipped, I asked when will my order be despatched and they couldn't tell me. It's now Friday and I've still not had an email saying my order has been shipped. I asked can I cancel my order but it has to be despatched first, even though it's still in there warehouse! I've never heard something… Read Full Review
Written on: 20/11/2010
purchased a pair of jeans on 27th sept returned on oct 1st its is now nov 20th still no refund rang 5 times was told i would get the refund in 5 working days each time i rang and on the last occasion the staff were brutally rude espically lauren. this is now a matter with my bank helping me get my money.
do not order from this company is my best advice… Read Full Review
Written on: 16/11/2010
Ordered three items online and on check out it gave the option to leave a mobile number to get text when delivery was due. Great I thought...
Next morning text duly arrived stating delivery slot 12pm to 3pm. I waited until 3.30 ..no delivery..did school run then came home and card through door....rang couriers(Home Delivey Network) and explained. They said not time slots are given other then 7am to 7pm. In the end agreed on 10am to 3pm and 4pm to 7pm the next day. Then day of delivery another… Read Full Review
Written on: 02/11/2010
Although I do not shop in the Republic stores I found that the level of service they provided online and the value for money that you get from Republic is good. The're own branded items are just as good as the more popular designer goods. Because of this I would recommend them to anyone. The only reason why I gave 4/5 for customer service is that I've not had to use them yet… Read Full Review
Written on: 02/11/2010
I am severly disappointed with the service I received, I order a number of items from the website, and used a £5 voucher that you recived when spent over £40. Firstly the goods arrived, minus a cardigan then 2 days later a email followed saying out of stock, and I would be refunded. However, they added on a delievry charge even though I purposely spent enough to get free delivery. Then they had the cheek to take of a percentage of the £5 voucher even though the items I recived came to over £40… Read Full Review
Written on: 28/08/2010
I ordered a playsuit from the republic website and payed for next day delivery which is around 5 pounds extra. The delivery did not turn up after a week so I emailed and they said they were sorry blah blah blah... and that it is on its way out to me. A few days later I receive an email saying it has been cancelled as all the size 8's are out of stock. I look on the website and they have taken down the size 8 order option.. ok good fair enough. So I go ahead and order a size 10. Also paid next… Read Full Review
Written on: 24/08/2010
I ordered a dress on Friday from the website and paid extra for next day delivery. The dress has still not arrived and it is now Wednesday. I have still not received an email with the tracking number which indicates it has been shipped. In all fairness they have refunded the delivery cost. Customer service is quick to answer emails. Will not be buying from them again… Read Full Review
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