130 Reviews for MFI Reviews

Paul Wilkinson's review has yet to be rated - Be the first!
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Delivery from MFI disappointing, never turned up on three occasions!
I found Customer Services to be far from being helpful, seemingly willing to offer no good will gesture for all the inconvenience caused.

Service in the store very good, product very good, delivery to timescales disappointing as t ...

angela335's review has yet to be rated - Be the first!
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delivery from MFI took longer than it should have. one of my bunkers was damaged so i had to wait for another one to come. It is still lying in my hall and no one has came back to fit the new one yet. When I phone up MFI they keep telling me that someone will be coming out but not one has appeared s ...

whycomplain's review has yet to be rated - Be the first!
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Having read quite a few poor reviews on MFI, i feel it is my duty to tell of some good. All too often we are quick to complain but never compliment. So to all in the Rochdale area, if you need a new kitchen or bedroom, pop into the MFI store. You will receive a very good standard of service, especia ...

antoinette 345's review has yet to be rated - Be the first!
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I've had a bad experience with MFI before when i did my sons room up and I didn't receive any fixtures and fittings for his furniture, i decided to give them another chance. However three months later I'm still waiting on cabinet doors and every time i ring customer services they seem to never have ...

Guest's review has yet to be rated - Be the first!
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We bought new bedroom furniture from our some from them, it was delivered on time but 2 items were missing. When we went to put together the remaining items the instructions seemed to be completely wrong, the wardrobe doors didn't fit properly and the underbed storage had a whole drawer missing. Whe ...

dk09's review has yet to be rated - Be the first!
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Having decided it was time to redo the kitchen, we spent quite some time looking at what was available before deciding to try MFI. We had heard both good and bad things about MFI so we were a little apprehensive, but decided to give them a go anyway.

I'm glad we did, because in store the salesperso ...

Guest's review has yet to be rated - Be the first!
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I was disappointed with customer service, when I phoned to check my delivery time I was told my address had been changed to another part of the country and someone had done this with my details. The assistant seemed not to believe it was not me that changed it.
They would not accept that this was th ...

desybabe's review has yet to be rated - Be the first!
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I have used MFI for a number of years. I have moved house a few times and always get my furniture from them. Especially when they do deals for the fitted stuff, bedroom, kitchen etc.

To be honest I have never really had any problems that I would not expect from any job or supplier.
Items delivered ...

sandra pattinson's review has yet to be rated - Be the first!
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Bought a bathroom from MFI 2 years ago for over £1700, I believe it is now substandard - shower bath distorted and leaks toilet has a hair line crack - took out their insurance and I feel as though its not worth the paper its printed on. They have however kindly replaced the bath with a compl ...

Guest's review has yet to be rated - Be the first!
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Personally, I'd never buy anything from them again. My kitchen was 9 weeks later in being finished, the refund i managed to get is now nearly 4 weeks late in coming and one of the members of staff i dealt with was rude and uhelpful.