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Written on: 09/10/2009
I was totally amazed by the comments that i have just read,
which made me want to share my experience with you.
I have had issues with main dealers,so i decided to do something about it,
and following advise from a colleague who had used Prestige Car Servicing for a service and an MOT and had found them a very willing and efficient outfit i decided to take the plunge,i booked a service online and they were very efficient and prompt in contacting me to confirm my booking.
The Garage arrived to… Read Full Review
Written on: 04/09/2009
This seemed a great idea to have my car serviced and MOT'd while saving money.
However, the service indicator om my Merc was not reset and although the car was given an MOT - with recommendation for work to brakes - I would have liked the work to have been done on the day, thus avoiding another trip to a garage! Subsequent replacement of rear brakes was expensive, but done by a local garage I know well...
I would have liked to know WHO was doing the service prior to them collecting the car… Read Full Review
Written on: 04/04/2009 by tommy23 (1 review written)
Prestige Car Servicing were total rubbish may as well gone to dealer didnt save much BUT got a load of hassle thou… Read Full Review
Written on: 24/03/2009 by derick9990 (1 review written)
The invoice only shows full B service, even after a request before service for a detailed invoice. No emission certificate, no report on state of brakes or tyres. etc.
Next time I will use a main dealer. You get what you pay for.
My vehicle was returned in my opinion, dirty and damaged and it took five weeks to arrange the repair. I cannot identify the garage used as it may infringe the rules of the site but I will not use the service again… Read Full Review
Written on: 15/03/2009
My car was collected at 10am, within the window offered just. I had requested a Service and MOT, it had been MOT'ed by 11am and was fully serviced and engine flushed (extra £25 - though agreed, seemed fair at the time) by 2pm and by another garage to the one that MOT'ed it. Naturally the money disappeared immediately from my account £375 inc VAT - Service B on a BMW.
The car was returned while I was out and the key left in the letter box as agreed but when I returned I was less than happy… Read Full Review
Written on: 09/01/2009 by Martinspans (1 review written)
I used this service for the first time. Very friendly staff when I booked. Several reminders via a text message to remind me of my service date. Great communication in all respects. I was informed of one minor problem on the car (which I knew about) by the Service Car Staff and I was asked if I wanted it rectified. There was absolutely no problem when I declined.
Must not forget the Garage that did the work. A fantastic job carried out and nothing missed. The car was like brand new both… Read Full Review
Written on: 31/12/2008 by gilly27 (1 review written)
I trialled Prestige to do my car service based on the service cost being £60 cheaper than the dealership service.
Once they had inspected the car, I had a call from the garage listing 7 additional faults that they believed needed rectifying.
One of those faults was the need for a brake fluid change costing £54.50+vat. I was told that the service book stated the car had never had a brake fluid change in its lifespan (its 5yrs old with 65,000 miles) therefore this was extremely necessary… Read Full Review
Written on: 11/12/2008 by C Preston (1 review written)
I believe Prestige Car Servicing is one of the best servicing centres around. On the contrary to some others, my experience was pleasant and hassle free. The operator that I spoke to was polite and honest. They collect my vehicle at the correct time, and everything on the day went well. The prices was less than my main dealership and I do strongly recommend them to anyone looking for a good quality service… Read Full Review
Written on: 07/11/2008 by 02ClioII (3 reviews written)
Car was serviced and returned to me, however with a new problem that I don't remember being there before. I called them to report the problem and was told the garage would contact me. This call never came and despite me calling a further two times, I still had no response. A few months later (and the problem a lot worse now) and I finally got round to writing an email of complaint to the Directors of Prestige Car Servicing. I haven't had a response directly from them, however to my shock and… Read Full Review
Written on: 17/09/2008 by williamsaudi (1 review written)
Pretty much £270 for a wash and a vac and that was an average job! They wanted to charge £60 for wiper blades. £60 for anti-freeze. £700 for tyres. £60+ for spark plugs which in the manual say they need changing every 60 000km and mine was in for 17,000km! There is no details invoice either!… Read Full Review
Written on: 18/03/2008 by ldomino13 (1 review written)
How my car was serviced reminds me to the case described by angelag.
When car returned from the service I had suspicion that not all necessary work was done. It was 9000 miles service which should be carried as per car manufacturer specification. To be sure that all necessary work is done I informed on writing the driver, who came to pick up my car, what is listed in my car manual and what should be done in addition to what is included in service A on car prestige servicing web site… Read Full Review
Written on: 26/02/2008 by angelag (1 review written)
When I queried the work they said needed doing, my contact became very unhelpful and told me I needed the work done and could get a second opinion. Some of the work they said needed doing I had never even heard of! I said just do the service and bring the car back. They brought the car back with no paperwork - I just got a receipt via e mail saying service carried out but other details so to be honest, I don't even know what was done. They didn't even look at the work that I said needed doing… Read Full Review
Written on: 28/12/2007
Will from now on use dealer servicing instead of Prestige Car Servicing. May cost 20% more but I have the peace of mind that work is carried out by specialists, and I get free pick-up and delivery of a quality courtesy Car… Read Full Review
Written on: 29/05/2007 by sonofegg (2 reviews written)
Prestige Car Servicing is a fantastic service which I would highly recommend to anyone who is tired of having to jump a taxi to work after dropping off their car at the garage. I had my car collected early in the morning from work and then returned later that same day… Read Full Review
As rated by our community of reviewers
" Friendly,helpful and accomodating " Read More
" One word ... Brilliant !!! " Read More
" Excellent service throughout. " Read More
" Shockingly bad experience! " Read More
" Excellent Customer Service " Read More