Prestige Car Servicing Reviews

Click here if this is your business
★★★☆☆
2.9 / 5
50% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
Prestige Car Servicing - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“car service”

Written on: 21/05/2012

Car service is very helpful to anyone,you can take the the help from it. We are dedicated to providing Australians with a simple and easy way to understand how much their next car service should cost and connect them with the nearest car service centre. Our goal is to make the process as easy as possible via our database of car service centres… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Untrustworthy MOT/service and unresponsive to complaints”

Written on: 27/04/2012

Last week used Prestige for the second time for MOT and service, with no issues to report on previous occasion. Same garage was used by prestige on both occasions. Same day received feedback from Prestige that car failed MOT on 2 counts - 1 tyre slightly different size to all others. Bizarre. This turns out to be true, however a full set of tyres had been fitted 1 week before previous year's MOT carried out by same garage - so unless someone had switched a tyre (unlikely) in the meantime… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Not impressed with this service FULL Service”

Written on: 23/04/2012 by SmartKW54 (1 review written)

I have not had a car for a few years so servicing was something I was going to use the dealer for, however after searching the Internet I thought this was worth a try. However in hindsight I wish I would have gone to the dealer. My issue is with the service itself, I did not receive the service sheet for what was checked and changed when the service was carried out. I did call back prestige who told me they will send it in the post. To my surprise what I received in the post was a useless piece… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Bad aftercare”

Written on: 03/02/2012 by Traclacca (1 review written)

Had a problem with work done which was spotted by a different garage. They suggested going back to prestige to get this sorted. Started well but went downhill with confusing advice - From "there's nothing wrong but you could get it replaced... to "you should get it replaced...but you'll need to get he whole thing done" followed by " If you don't and it goes wrong your engine could fail... And that will be £450 please etc. So i decided to think about it and, ultimately, to not proceed as I was… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Would use again”

Written on: 27/01/2012 by Cnandhra (1 review written)

Very convenient with the pick and drop off service. Polite and courteous staff all the way through. Friendly local garage, job done quickly and efficiently. Would use again and happy to recommend to friends… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Friendly and efficient ”

Written on: 04/01/2012

My car needed turning around quickly because I had left it too late. I used Prestige Car Servicing because of the convenience of web searching. The level of support offered is good and I was advised of non urgent points that i migght want to consider in the future without being sold extras. This was not the case before I changed. I think it is worth the peace of mind knowing that you have a trusted solution with friendly back up to go with it… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Oil Filter”

Written on: 29/11/2011

The pick up service is great,great that the car gets a clean too, only gripe is i thought the oil filter would have been a genuine nissan part, not a unipart filter!apart from that very good service,totally recommended… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Not service promised”

Written on: 16/11/2011 by timbarker (1 review written)

Simple job of oil change and break fluid. car returned not cleaned inside as stated on website and nasty smell inside, not very happy after paying nearly £200 for that, will not use this service again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Retard's Response to timbarker's Review

Written on: 19/10/2012

As an independent garage, we would charge approx £120 inc VAT for this work. You can see what these online companies earn on 1 job!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Convenient and good value”

Written on: 04/11/2011

Easy to arrange, very quick to set up (much quicker than car's main dealer). £150 cheaper than main dealer forthe same service - with the advantage of having car collected from home and returned to me later. Pleasant telephone customer service people too. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Bit nervous...but needn`t be!”

Written on: 03/11/2011 by irhdoc (1 review written)

Bit nervous as usually go through main dealer but increasingly find their prices extortionate. Communication via phone and e-mail was very good and courteous with updates and permission obtained for any "upgrades" although was advised of extra cost for low ash oil having a DPF on my car before even booked. Picked my car up from work and redelivered on time with car washed and vacuumed which is something expected of main dealers but clearly always part of the inflated price. The service report… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Quality Car Service are Excellent”

Written on: 28/07/2011 by Garagemaster (1 review written)

I found all your staff to be very friendly and helpful. I have now had two cars to your service centre for their MOT and on both occasions found all your staff to be very friendly and helpful, one of our cars is a Porsche 911 and I have become used to people saying "oh its a Porsche" and feeling that gives them the go ahead to create work. We have three cars that will most definitely all be heading your way for future MOTs, Servicing (that includes the Porsche) and anything else that happens to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“So convenient and reliable”

Written on: 24/06/2011

Really helpful and polite staff. Everything proceeded as promised. Best service experience ever!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Would not reccomend. Had the old, 'we cant source...”

Written on: 18/04/2011

Would not reccomend. Had the old, 'we cant source parts from 'normal' suppliers so will cost more. Load of rubbish as they did exact same to someone I know after. Very overpriced too… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent service levels and communication. Also,...”

Written on: 13/04/2011

Excellent service levels and communication. Also, competitive pricing… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“I've used them 3 times now, twice for my car and once...”

Written on: 29/03/2011

I've used them 3 times now, twice for my car and once for my wife's. I have always been happy with the service. A friend of mine recently forked out £1,200 for his service and repair work when he went to his local garage, I must say that I trust these guys a lot more whenever I hear stories like that… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“A professional company with outstanding customer...”

Written on: 02/03/2011

A professional company with outstanding customer service. From the call I made to book in my car, right up to today when my car was serviced and MOT'd I have had an excellent experience.
As a single female I always worry about car repairs and the like and having to talk to garages. But not today. I have to say that everyone I have dealt with from the garage and from Prestige Car servicing was very pleasant and the best thing .... the prices were a nice surprise too.
I never usually use these… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Would never use again.”

Written on: 01/03/2011

Would never use again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“My 09 BMW 520d was picked up at the agreed time by the...”

Written on: 03/02/2011

My 09 BMW 520d was picked up at the agreed time by the repairer who is 14 miles away from my home. The car had its A service, was washed, cleaned and returned at 4.00pm the same day. My service book was stamped by the repairer and a completed safety check sheet was provided to show safety related items had been checked. I received an emailed invoice from Prestige the following morning, itemising the work details on the car. I have just sold the car to a BMW dealer in exchange for a newer… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“I have used prestige twice now, once with my 3 series...”

Written on: 28/01/2011

I have used prestige twice now, once with my 3 series BMW and once with my wife's golf and can whole heatedly recommend them cheaper than the dealer
car has never ran better since using them,courteous staff and very smooth and professional transactions, always seem very good value for me, have been burnt by dealer prices before, excellent service all round!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Prestige offer a very convenient and affordable...”

Written on: 27/01/2011

Prestige offer a very convenient and affordable service for your car. You know what the service will cost (unless they find anything untoward with your car)and collect and drop off at a place wherever you want. Also, apart from being serviced, the car is valeted and it's a nice touch, thinking that you car has been pampered for the day! I've used them twice, and wouldn't hesitate to recommend to a friend… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview