written by RCF4L2021 on 13/03/2024
This company claims to charge the least amount of all the unlock companies, however half way through the process they required an additional $39.00 on top of the original $26.00. Waited 5 long days for nothing. Sent me some BS activation code and still nothing. If you need your phone unlocked go with a legitimate company not these clowns!!!!!
written by JillianArsenault on 02/02/2024
They can’t unlock anything and do not refund your money. Biggest waste of money, time and effort
written by OneDisgruntledReviewer on 16/01/2024
Paid £11.99 to unlock phone, Trustpilot reviews seem great. No mention that this is just to 'check your phone'. Very quick reply saying they now need to charge a further £26 to unlock. No refunds on the original money - despite being misleading and as scummy a move as any company would pull. I have raised the issue with my bank now to persue a refund but they can burn. Avoid them at all costs. PS - If UK based like me : after more digging, I found I could use the EE website to unlock the phone Free of charge - which was instant. Avoid them. PPS - The overwhelming amount of positive reviews on here and Trust Pilot are a joke. Testament that fake reviews are everywhere and do work, even with the huge amount of real 1* reviews on here they're still considered excellend. What a joke.
written by Haynes179 on 08/01/2024
I purchased and unlock code for my LG phone and they told me it was $26 and some change and once I went through it they wanted to charge me $50 more dollars I called for a refund and no refund and my phone is still not unlocked
written by rakeshylinc99 on 06/11/2023
They charged me $28 for just $180 phone without letting me know the approximate cost and any information. After 24 hours they asked me to pay $71 to complete the order. I aborted and tried to cancel my order but no cancellation and no refund. Frustrating experience and lost my $28 too without any outcome
written by mvBauer170 on 03/11/2023
They initially ask for a minimal fee then in order to release the code then ask for 4 times the original. Avoid unless you are prepared to pay a premium.
written by Kiril2012 on 25/10/2023
advertised 19.99 to unlock the phone and then asking for another 36$ to complete the transaction. cant contact them
written by Glover95 on 24/10/2023
Makes you pay a small upfront fee with the stupid little font stating you owe 40+ more in order to get your unlock code. Absolutely would not recommend, especially since theres no refund option for the pitiful 'service'.
written by DTCrick on 24/10/2023
They will tell you that the initial price will unlock the phone, only to say it was to check eligibility (all phones in Canada are eligible), then attempt to charge you $86 to finish what they advertised to do in the first place. When you message them, they say you should have read the fine print in the terms that they were burning you and offer no refund. This is terrible business practice.
written by Isabell336 on 19/10/2023
Just like everyone else’s experience, it’s a sham, they reel you in with fast stage response between the first payment and the second payment, yes, there is a second payment, usually double the initial charge (mine was $26, then $49). They don’t tell you this, and they take advantage of your desperation to break free from the stupid carrier SIM lock. And a day or two after making your second payment, you get a 85% stage, then 95% quickly after, and this my friends is where they will get stuck forever ever. Do Not cling on the false hope, that unlock will not come. And when you try to contact them, you can’t, I’ve tried them on all social media platforms and several calls that go on UK voicemail. They should be blocked!!!
written by CJBrothers on 29/09/2023
If there was an option for no stars, this would be my selection. They will first charge for $25-26 dollar claiming to check the IMEI to see if its eligible to be unlocked. Then charge you nearly $100 to unlock it. They said it was eligible to be unlocked when it wasn't. They only said this to make you think you can get the phone unlocked. They place a FAKE status page to stall you. I requested to get a refund because I was mislead and of course their refund policy states they will only give you 50% of your money back after 30 days of attempting. Don't use this service you can go directly to the carrier to get the phone unlocked. There are FREE options that will provide information on who the carrier is.
written by gtShelton374 on 28/09/2023
They take a payment of €23 in advance promising to have your unlock information within hours Within 24 hours they email you informing you that they have your information but want another’s €55 to pass information on to you. Very unscrupulous
written by Leilani109 on 21/08/2023
You pay the initial amount. In my case, was $28. Once they verify the imei they charge more to actually unlock, $65. When you go to pay all your cards decline mysteriously when you know you have plenty on them. Apple wallet didn’t trust the purchase and neither did Capital One.
written by DavidDavo on 20/08/2023
Same as the Other Unhappy Customers that have been shammed by this Company. Initial $28 for a Unlock key then a day later a final request or another $87 to release the code. So many people Taken in by this and yet Nothing is done ...
written by GiggleA on 14/08/2023
They say your phone is unlocked in 3 easy steps. see their website What they don't tell you is that it's not 3 easy steps at all and the price of $28 is just the first step. They then hit you for more money claiming that the fee paid is only for site checks. They then claim your phone is expensive and lie about the reason for the extra unlocking charges being to do with being on a contract. This is a $120 phone paid outright and not on a contract. They refuse to acknowledge that they lied about the phone being expensive and on a contract. When challenged they say that it was detailed in their terms and conditions at check out which I don't remember seeing or agreeing to. Fact is they claim one price and say it's easy then refuse to unlock your phone unless you pay another fee. This particular phone is a childs phone that was locked to Telstra. If i had realised I could have phoned Telstra directly and they would have unlocked the phone for $28 I have just set up this Facebook Page and will be posting how to report this company so that others do not get tricked. Facebook Page is called Mobile Unlocked. This is FALSE MISLEADING ADVERTISING at it's best and it's catching people out. If you have been tricked please message me through the Facebook page and we can work together to stop them tricking others.
written by TrinityCarey321 on 04/08/2023
Awful company…complete sham…call your phone carrier to unlock phone…stay away for this useless company
written by JaquelineHarrison on 12/07/2023
It's a sham - don't do it...they charge you upfront and then say that was just eligibility check, then you have to pay $87 to actually unlock and it could take up to 30 days! Stay away.
written by ColtonFigueroa350 on 29/06/2023
Total sham charge you £11.99 to find the code then send an email requestimg £36.00 to send the code to you! Do not tell you this upfront so just taking money for nothing shame on you!
written by Hull346 on 09/06/2023
They charge me 46.99$ to carrier unlock us cellular iPhone 13 Pro they took one week to tell me they can’t unlock it and they will refund the 46.99 ‘’We have given you a full value credit note for £46.99 which you can use on our website by simply clicking 'Use Credit Note' and entering the email address’’ I contact them three days ago to use my credit note but no response . ‘’ Dear sir ; I tried to use my credit memo For IMEI checking network But can’t see this option only by card and bitcoin. Thanks‘’ What to do with this people ??
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As rated by our community of reviewers
Danilo.mirabetti's Response to CJBrothers's Review
Written on: 14/10/2023
Of course there’s no refund, not even the credit note they affirm you’ll get. There’s no check out page where you’ll get the credit note. Be aware and don’t fall into this coup. Police, please, go get them!