Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.
Written on: 30/10/2007 by colonelk (1 review written)
I purchased an order from them about 2 months ago - recieved half of it about 2 weeks later (a bit late - but not too terrible) with a note to say the rest was out of stock and would follow.
2 weeks later, nothing - tried to get through to no avail on several occasions. When I did I was met by a, I felt rude and abrupt salesman who told me that the goods will be with me in a week and hung up.
1 week later nothing had arrived. I rang again and asked for a refund, and the salesman kept… Read Full Review
Written on: 28/05/2007 by drlogan (2 reviews written)
Would love to take up complaints with eMoto myself, but the rudeness, abruptness and nonchalant attitude of the staff was just not worth my time or effort, and I believe that others should be made aware of the difficulties, they may face should they choose to try and make a purchase - however, following my experience I would not recommend they do. Their website may be full of self aggrandisement, but the reality is they have completely missed the basic principles of customer service, which is… Read Full Review
Written on: 26/05/2007 by 749mcladden (1 review written)
I ordered a Ducati front fender in carbon for my 999, WOW the quality was amazing and the fit, I got it within 5 days although their site quoted like 7-10 days. I am really happy, they even sent me some Ducati Corse stickers. I have seen some cheaper parts on the net, but I guess what they say you get what you pay for, I was happy and will go back for more in the future when I save some more £££'s!… Read Full Review
Written on: 23/05/2007 by janeyjenko (13 reviews written)
I ordered an eprom chip for my bike, things were looking good, the automated email claimed the order was being processed, then the money was taken from my account.
A few days later another email stating the item would be dispatched that week. Magic, I thought, the sun is shining, great time to test my new mapping!
A week later.... no sign, so I tried to call, just an answer phone, so I waited another couple of days, before I dropped them an email, they replied to tell me they had apparently… Read Full Review
As rated by our community of reviewers
" Poor Customer service " Read More
" DO NOT SELL TO OR BUY OFF THESE TIMEWASTERS " Read More
" SUPERBIKE FACTORY YOU ARE MESSERS DO NOT USE THIS COMPANY " Read More
" Wrong helmet " Read More
Written by rayhvh
" You send for a valuation on your bike via website and don't get any... " Read More