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Written on: 30/07/2011 by Ellandrhia (1 review written)
After a terrible experience at the Neptune Harvester, we decided to try the Riverside Inn near Christchurch. The difference was amazing. The staff were warm and friendly, the food arrived promptly and was cooked to perfection, the salad bar was well stocked and everything was very fresh. All this despite the restaraunt being extremely busy. The location was lovely and we will definitely go back. It had a real mixture of diners, from older couples like us, to young families with kids and… Read Full Review
Written on: 28/07/2011 by uniquecrazyness (1 review written)
Another year in which my hubby and i could not decide on where to go for Christmas dinner so we went for the easy option of letting someone else cook it and clean up afterwards. The harvester was well valued around £35 per adult and we booked up a month before hand. On arrival the staff were happy and cheery and customers seemed to be having a jolly good day! The food was amazing and exactly what we had ordered! The unlimited salad and soft drinks went down a treat too! The food came out on… Read Full Review
Written on: 23/07/2011
Having visited on many occasions, decided to try a Christmas Day looked like good value for money, booked and chose menu months in advance, requested wheelchair access as daughter had broken pelvis from car accident. 7 people in total. Arrived and had to wait 35 minutes in bar for table, finally called to table 3-4 stairs to get up, so had to abandon wheelchair and help her hop up 3-4 stairs, so not too impressed. Food was slow to arrive and luke warm, starters were not correct but they… Read Full Review
Written on: 01/07/2011 by elmdon25 (1 review written)
We went to the Harverster in Coleshill, we usually go on a weekly basis and its always been OK. However Sunday was a very busy day and we expected a wait for a table, we were given a table after a short wait of 1/2 hr. we placed an order for three meals, and waited and waited and waited, 10 people who were seated after us in our section were serverd their food before us, I called the waitress over and complained about the wait. asking to speak to the manager, I complained about the wait we had… Read Full Review
Written on: 25/06/2011 by alexG (1 review written)
Having waited an hour and a half we sat down at our table , drinks were ordered along with our selection of meals, we then waited about 20 mins for our drinks to be served , the meals eventually arrived an hour and fifteen mins after we placed our order , problem was that out of 8 meals only 1 was hot!. To be served up 7 meals that were luke warm after waiting for such a long time was beyond a joke. After talking to the manager, who could offer no reason why the food was cold, and didn't really… Read Full Review
Written on: 24/06/2011 by jeff randall (3 reviews written)
We were a party of two adults and two four year old girls, we arrived at about 15:45; to find that many tables were dirty, not yet cleaned and reset, they remained like this for nearly an hour and only when there was a change of waitress did we see some serious catch up and she was very annoyed that it had all been left for her to arrive to. We asked the original waitress for two large Pepsi's and two small ones for the 4 year olds the waitress dumped four large glasses on the table without a… Read Full Review
Written on: 27/04/2011
First visited a few years back and was well impressed then by service , food and family friendliness.
Last two visits however have been a disappointment.
Menu - strangely incomprehensible All these sauces, sides, options look wonderful but in reality definitely less choice now
Food- OK I suppose but not as well cooked and presented as before. The free salad bowl was good for choice and tastiness.
Service - polite and perfunctory
Hygiene- Clean and feels safe
Other- realised in the car home that… Read Full Review
Written on: 22/04/2011 by heatherwitton (1 review written)
Starters took 50 minutes to arrive.
nachos were burnt and had to be sent back.
melon starter consisted of a few squares of melon and a strawberry, nothing like the write-up on the menu.
Main course: one meal returned as burnt. Two other chicken meals dry, and unappetising.
staff did not provide cutlery, had to go an ask… Read Full Review
Written on: 12/04/2011
Feel totally conned by this place. Upon entering was told that our table would be 15-15 mins even though there were plenty of empty tables. Went to the bar and paid £5.50 for two pints. Nothing unusual in that I hear you say. Except one of the pints was soda and lime. £2.25 for water with lime cordial. Sown to our table right after buying drinks whereby we were informed that there was no chicken at all! Almost 50% of the menu unavailable. As ir was a midweek I didn;t want to pay a tenner for a… Read Full Review
Written on: 08/04/2011
we used this restaurant quite a lot a couple of years ago but it has steadily got worse. wnt be going there again in a hurry. the meals have got smaller and not very well presented/ the prices have risen. considerably and not good vlue. they are not packed anymore and i am not surprised. i have complained to the manager but nothing has changed… Read Full Review
Written on: 06/04/2011
absolutely disgusted with this venue, food was horrible, burnt and presented really badly. after complaining to the manager we agreed a refund would be best, upon the manager having possession of my credit card it was left unattended in a card machine where anybody may have walked up and took it then could have used it to commit any form of fraud… Read Full Review
Written on: 06/04/2011
The service was APPALLING and I really do mean absolutely awful. We were told we had to wait 10 minutes for a table, when the whole restaurant was empty! After being shown to our table, it took 20 minutes to give us 2 empty pint glasses followed by another 20 minutes to take our order. Although this was the case they brought over the food within 10minutes. The steak was chewy and the jack daniels sauce was basically a syrup.
Even the table behind us had problems, as I overhead one of them… Read Full Review
Written on: 05/04/2011
Friendly staff, but really confusing menu, and poor value - I had the sweet potato burger, which was just served on it's own on a large empty looking plate, it didn't taste of much and was oily, for £5.50 I would have expected a little garnish! Although this place is right near my office, don't think I'll be back soon… Read Full Review
Written on: 01/04/2011
It may not be just the food that gets cooked at this Harvester you the customer may get burned as well. We visited at lunchtime on Tuesday 29th March 2011 and haly way through our meal a full fire alarm sounded and the staff didnt seem to know what to do and made no action to evacuate the building or had little idear of fire safety training and awareness. So if you have people you LOVE and CARE about maybe treat them to a meal somewhere else as this company really dont seem to have much idear… Read Full Review
Written on: 27/03/2011
Not family friendly at all. would not be returning
some of the staff really could have been more helpful,
food wasnt good at all.
presentation of food was bad.
… Read Full Review
Written on: 27/03/2011
I don't go very often. The one closest to me is Wilford, next to a bus stop and a busy road (It's convenient when I go into Nottingham, because I just get a bus, get off, walk a hundred meters, go to Harvester, walk a hundred meters and get a bus). It's never majorly busy, so you get seated within minutes. You get a great selections of cold drinks and beers. Service is great nine times out of 10, the only one out of 10 is when it's busy. You order off the HUUUUGE menu, covering fillet of beef… Read Full Review
Written on: 27/03/2011 by Summerdreams (2 reviews written)
I absolutely LOVE this restaurant! We always go before we're due to fly, just before we drive to the airport if it's a later flight or the night before if it is early. It's just a tradition really. But we also go for special occasions. I went for my friends birthday a few weeks back for the first time this year, but we are going again for mothers day.
First of all the atmosphere is really nice. There is a nice cosy log fire, a really friendly warm sense about the place and nice decorations… Read Full Review
Written on: 24/03/2011
I have been a few times to this restaurant. It is a waste of time! Nearly everything is twice cooked and stale. It is time that Harvester apologised to the people of Amesbury and to those people who stop on their way to the West Country on the A303. I felt insensed when I saw an advert recently in the national press offering such wonderful food. It seems to have missed Amesbury!… Read Full Review
Written on: 09/03/2011 by maljon (1 review written)
have tried harvesters before and usually good value unfortunately my last experience has totally put me off and I won't be going back, a shortage of staff, mediocre food, cheap cuts of meat only half of it edible and it would have been easier for the waitress to tell us what was available rather than the long list of what was'nt, a simple thing like english mustard not avaiable. Manager unable to do anything saying that this was head office policy. Take my advice and don't go to a harvester our… Read Full Review
Written on: 06/03/2011
Our first time in the Harvester and would never go back.
We were recommended it as a nice evening meal and was very disappointed in the quality of the food.
We ordered the combo and a portion of garlic dough balls. I had steak and ribs and my partner had gammon and ribs. Everything tasted as if it was heated in the microwave. And the dough balls were like eating rocks. DO NOT GO!… Read Full Review
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