Currys Reviews

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★☆☆☆☆
1.4 / 5
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  • Quality of service

  • Layout of shop

  • Value For Money

Summary

Currys is one of the big high street names when it comes to audio/visual equipment and computers. Have you shopped at Currys recently, why not tell other all about your experience and write a review!
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★☆☆☆☆

“Terrible customer service”

Written on: 06/01/2016 by Fatimai424 (1 review written)

Ordered item online with pay and collect , selected next day delivery, was sent an email saying my item could be collected on 31st December, selected romford store specifically as I was in that area and turned up to find my item had not been delivered. Spoke to a very rude customer service operator on the phone who told me my item would be delivered on the 4th Jan some 5 days later, he told me that 'collect next day' does not include Thursday's Friday's Saturday's or Sunday's and he even… Read Full Review

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★★★★★

“Currys Carlisle helping flood victims”

Written on: 04/01/2016 by englishlakedistrict (4 reviews written)

Called in the Carlisle store seeking a cheapish Washing machine to replace the one flood damaged in my mother in law's home recently. She was very very helpful and provided a superb unbeatable price to support local flood victims and had it delivered and fitted it free to my mother in law's temporary rented flat soon after. Brilliant service and price. Thank you Curry's at Carlisle. Thank you… Read Full Review

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★☆☆☆☆

“customer service”

Written on: 03/01/2016 by willowaechie (1 review written)

My wife bought a sound bar from meadowhall retail park and asked for help carrying to the car (in their car park) to which she had a sharp replay 'well where too'! at that point my wife said it does not matter if i'm putting you out! she carried this sound bar out limping it on her foot! told me this after i'd opened it for a Christmas present. I was not happy she did not get any help! my line of work someone would have helped no huffs/puffs/sharp replays!! will I use currys or recommend them… Read Full Review

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★☆☆☆☆

“customer service”

Written on: 31/12/2015 by Ralphb489 (1 review written)

Tamworth branch,the assistant just did not want to help until I was walking out the shop,by which time nothing on this earth would have made me purchase anything from this shop.can only think customer traing is supplied by Attila the hun,had already picked what IWanted can only presume they don't need the bussiness… Read Full Review

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★☆☆☆☆

“Currys tried to sell me a used TV ”

Written on: 31/12/2015 by Wrenkr104 (1 review written)

I bought a "BRAND NEW" OLED TV from Currys at Teesside Retail Park, COST £1299, WHEN I TOOK DELIVERY I discovered that the TV had probably been used as demo or was a return. It had been out of the box and re-packed, badly. This is from Currys who warned me not to buy from another large retailer as I would probably end up with a returned or demo item ..... A CASE OF THE POT CALLING THE KETTLE BLACK!!! I've cancelled the order and will go elsewhere!!… Read Full Review

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★★☆☆☆

“Currys? Avoid it. And go elsewhere,”

Written on: 29/12/2015 by LenaMorris16 (1 review written)

Unfortunately, because of Currys and PC World being the same company, I can not give a review higher than 2. This does not affect PC World next door to this store, this affects just Currys. Although I got an apology from one of the members from the store, I am still not satisfied, In december 2015 I purchased from reserve and collect an Item for £60 (£20 more than buying online, I was desperate). I went to the store and this one staff member were extremely rude. Let me explain, The staff… Read Full Review

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★☆☆☆☆

“Good business and Currys dont go together. Stay away”

Written on: 24/12/2015 by Crawford296 (1 review written)

I could write a long review of how bad my experience was but the comments here say it all. Stay well away… Read Full Review

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★☆☆☆☆

“Steer Clear!!”

Written on: 21/12/2015 by Marquise484 (1 review written)

If I could give zero stars I would. I ordered a Nutri Ninja blender online from Curry's on 27th November. It is now 19th December and still no sign of it. I have sent them three emails, the first of which was sent on 10th December, and have not yet received a reply. I posted on their Facebook page and Tweeted them yesterday and I am currently waiting to see if I receive a reply to these. I also called the listed phone number only to be told they cannot deal with queries from the Republic of… Read Full Review

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★☆☆☆☆

“Poor service, poor products”

Written on: 20/12/2015 by LylaRose (1 review written)

I have used Currys both online and in-store and I am not using them again. Every, and I am mean every product that I have bought has had to be returned because it hasn't worked or has been damaged. I have given them the benefit of the doubt and returned. My parents have had the same problem. Customer service charges you 5p a minute and you are kept waiting for 10 minutes. They also do not deliver within the time slots they state. Poor show!!!… Read Full Review

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★★☆☆☆

“Poor Service”

Written on: 12/12/2015 by Markiehug (1 review written)

Purchase £500+ Grundig fridge, the lug on the egg shelf broke after 6 months. Curry's were very poor and it took me a couple of calls to chase them. they then fobbed me off to Grundig who had no interest in helping. Pathetic service. Will be shopping via John Lewis from now on… Read Full Review

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★☆☆☆☆

“Curry's Aberdeen Bridge of Dee store”

Written on: 28/11/2015 by sheilaimac (1 review written)

From beginning to end, this is quite possibly my worst retail experience EVER. Bought a new fridge freezer last weekend from Curry's at Bridge of Dee, Aberdeen. Service up on the mezzanine level was very slow even though numerous staff members were standing around at the tills downstairs - I waited c. 15 mins before I managed to get somebody's attention. I would normally have walked out but there was a £75 discount ending that weekend. Once I was served, it took two members of staff to… Read Full Review

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★☆☆☆☆

“Zero customer service”

Written on: 27/11/2015

We reserve an item for collection at the Broadstairs branch (Thanet). We got there and found it so difficult to get anybody to help us. The shop was very quiet with loads of people working there, but nobody even looked up. In the end we decided to queue I n front of a guy who looked like customer service. People started to queue behind us, but the guy didn't acknowledge any of us or tell us where to go. After about 15 minutes somebody else came to help us. The item wasn't put aside and he went… Read Full Review

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★☆☆☆☆

“Currys' Click & Collect Service”

Written on: 25/11/2015 by azCollier136 (1 review written)

I ordered a laptop from their click and collect service but was not given a date for collection until after the purchase. The date was a week after the order! After calling and cancelling the order as I needed to laptop to do my work I was told my money would not be returned until 4 working days. Currys have sat on a considerable amount of my money for over a week due their inept communications… Read Full Review

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★☆☆☆☆

“ALIEN BEHAVIOR FROM EMPLOYEES, LIES ”

Written on: 24/11/2015 by AlKhan (1 review written)

Employees at Currys behaves in a way that either they are alien or you (as a customer) is alien. Are their jobs very secured? They really do not care about you giving them business. I reserved a microwave oven (Unit H Stechford Retail Park Birmingham, B33 8BT), reservation was confirmed by email. I drove 10 miles to the store to collect it and then I was told by one of the (uncaring) employee that it was not available. No sorry. Further, lied to me that I was called to let me know that it was… Read Full Review

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★★☆☆☆

“Not for Christmas”

Written on: 21/11/2015 by ak62 (1 review written)

Purchased a Hotpoint Fridge Freezer at the Bridge of Dee Aberdeen Store this time last year (2014) and was assured it would arrive in time for Christmas. After a delay in the delivery date I was promised that it would be delivered on Christmas Eve. I told them I was not pleased and there response was that I could have a full refund. As there was not enough time for me to go and organise another purchase in time I said I would just go with the original purchase and trust that it would be… Read Full Review

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★☆☆☆☆

“BUY ELSWHERE”

Written on: 19/11/2015 by Neilrodgers (2 reviews written)

I placed an order on 1/11/15 and Curry's contacted me a couple of days later advising me there would be a delay in the delivery. I needed the goods by the delivery date so cancelled the order as was told a refund would be processed. It is now the 19th November and I still have not received a refund. No doubt I will receive a refund once I have spent hours on the phone chasing them or by complaining to my credit card company and requesting a chargeback. I wonder if I do not chase them whether… Read Full Review

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★☆☆☆☆

“False advertising & unbelieavably inept customer service”

Written on: 19/11/2015 by nick100db (2 reviews written)

Just placed an online order on the basis of a prominent messge saying "Get free next day delivery if ordered within the next 4 hours" but the confirmation displayed said it would be available from 7 days hence. I called to query this and had to make two calls to two different numbers and speak to three different people before finding anyone who would even comment. Unfortunately his only comment was that someone would email me back. Free next-day product availability is now the norm with the… Read Full Review

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★☆☆☆☆

“NEVER USE CURRYS ”

Written on: 18/11/2015 by Donnaclara2004 (1 review written)

DO NOT USE CURRY'S ONLINE!!!!!!!!! WARNING! THEY ARE TAKING PEOPLES MONEY WITHOUT ANY PRODUCT OR SERVICE AND KEEPING IT. THEY HAVE £159 OF MY MONEY AND THEY HAVE NOT RETURNED IT. THEY DELIVERED THE WRONG PRODUCT TO MY HOUSE AND WOULDN'T AUTHORISE A PAYMENT OF MY MONEY UNTIL I RETURNED THE UNWANTED ITEM. I WAITED IN 4 DAYS AND ON ALL 4 DAYS NO ONE CAME TO COLLECT IT LIKE THEY SAID! THEN WHEN IT WAS COLLECTED THEY SAID THEY WOULD GIVE ME MONEY BACK! I HAD NOTHING! THAT WAS LAST WEEK! AND STILL… Read Full Review

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★☆☆☆☆

“Staff service/ lack of. Hereford”

Written on: 10/11/2015 by Finchdb297 (1 review written)

I went into curry to buy a tumble dryer. There was three staff, one of witch was dealing with a customer the other two was talking to each other. There was me and my partner and one other costumer. The two staff which looked like mangers keep looking at use( felt like looking though use). After twenty minutes of this we ended up walking out. Not happy at all. I've given it one star as I've got to and only as I have to… Read Full Review

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★☆☆☆☆

“Currys treat customers like criminals!”

Written on: 07/11/2015 by master22 (4 reviews written)

Few months back I had to make a trip to my local curry's to buy a new fridge. It should be simple enough. I checked online first and that the fridge I wanted was in stock. I was collecting the fridge with transport. I went in store and after checking out the fridge which was curry's own brand, I bought it. I should of been in and out with little hassle. I had to try and find someone as there was hardly any staff about. I did find someone and this Currys member of staff, went to collect the… Read Full Review

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