Currys Reviews

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★☆☆☆☆
1.4 / 5
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  • Quality of service

  • Layout of shop

  • Value For Money

Summary

Currys is one of the big high street names when it comes to audio/visual equipment and computers. Have you shopped at Currys recently, why not tell other all about your experience and write a review!
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★☆☆☆☆

“LACK OF PARTS POOR CUSTOMER SERVICES ”

Written on: 06/09/2016 by WAKEY1978 (1 review written)

please please please don't waste your money buying this product or buying from curry's I brought this cooker after reading some good reviews after 2 months for no apparent reason the door glass shattered just missing my children who were in the kitchen I contacted currys and they said to call beko which I did for an engineer to come and fix it 2 days later lurch and his yts mate turn up after going to the wrong address then proceeded to unpack the spare parts to realise they didn't have the… Read Full Review

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★☆☆☆☆

“Waiting for order”

Written on: 24/08/2016 by Misswares (1 review written)

Ordered a printer in store was told it would be 3 to 5 days so they take your money and leave you waiting numerous phone call and a trip to the store no calls back no customers service terrible have been waiting now for nearly a month still none knows where my printer is Stay far away from these shops… Read Full Review

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★★★★★

“Retraction re currys”

Written on: 16/08/2016 by DeneseRatcliffe (1 review written)

I complained about customer service at Currys but after the man from their know how responded he did an excellent job and Ithe washing machine was replaced by two lovely delivery drivers.As soon as I could contact the right person the service was first rate… Read Full Review

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★☆☆☆☆

“tv not fixed! ”

Written on: 12/08/2016 by StevenDhaliwal (1 review written)

Sent my Samsung top of the range 3d tv for fix by currys knowhow for it only to come back not fixed.had samsung check themselves an they confirmed it wasn't fixed Know how refused to send samsung the engineers report. So I refused a second repair and insisted on replacement. Been waiting for tv to be sent back to shires retail park leamington Spa store as the deputy manager( then next day hiss assist) refused to give new tv till their own repair centre physically sent back to them.No loan tv… Read Full Review

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★☆☆☆☆

“Worst electrical retailer in the UK”

Written on: 12/08/2016 by Lyoncg228 (1 review written)

Order placed mid June 2-4 week delivery . Contacted Currys for an update 4 weeks later by phone and was told a delivery was due to them and they would call on the Monday to arrange delivery . Emailed on Wednesday for an update and got an abrupt email back to say they would contact me when it would be due for delivery. Heard nothing for another 3 weeks and had to email again which took 4 days to get a reply to tell me product was no longer available . Called to get a refund or as they would have… Read Full Review

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★★☆☆☆

“I suppose typical currys is a good headline”

Written on: 25/07/2016 by Unhappypurchaser (1 review written)

Shop excellent. Leeds Guiseley fantastic . Delivery ok but felt tricked having to pay express delivery..... 24hour to me is not express!!!also to pay for taking old machine away!!...took out the 3 year customer support agreement after being told that it could take upto a 28 days to get my machine fixed without? This cost me an extra 100 pounds...i wanted the doors on the other side but couldnt afford to have that done....all in all a bit of a sour experience but i can get my machine cleaned for… Read Full Review

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★☆☆☆☆

“Completely and utterly pointless”

Written on: 25/07/2016 by 363Bentley (1 review written)

I wish I could give zero stars. We've been to Currys three times in the past year, twice for a specific item, once to browse. On all three occasions it's taken time and effort to get hold of a member of staff to ask for a particular product on display. In all three cases we've then been told the product is out of stock. Complete waste of time and effort in all respects. Items should not be out on display if not available and no, we don't want to order from the website - that's why we went to… Read Full Review

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★☆☆☆☆

“Warranty Repairs - Don't Bother!”

Written on: 09/07/2016 by ABowen (1 review written)

Canon camera stopped working so took in to the Currys store I purchased it from 3 months previously. They sent it away. After 5 weeks I had heard nothing so tried to phone them. No details available on the 'Knowhow' tracking service. Phoned their sales channel (only way to get through to a person) and he mailed the store to contact me. They said I had dropped the camera which I had not. Their word against mine and I have no leg to stand on. I need a new laptop - it won't be from Currys (or… Read Full Review

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★☆☆☆☆

“Terrible delivery service”

Written on: 29/06/2016 by mikemols (2 reviews written)

The delivery team showed no respect to your properties, all they were interested in was to get the job done as quick and as easy as possible ending up with my scratched floor board. A complaint was made to the office and their stance is, if you don't catch them as it happens, it is your own problem and no liability whatsoever is accepted. BUYERS BEWARE… Read Full Review

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★☆☆☆☆

“Worst company ever!”

Written on: 28/06/2016

Ordered a cooker and paid for delivery and installation and when it came the delivery men reeked of canabis and just left the cooker in the living room saying they couldn't install it. Obviously they were incapable of installing it which shows how poor of a company curry's actually is employing anybody. It then took me 30 minutes on the phone to apply for my refund which will take 5 working days. Currys is an absolute joke n I recommend Argos to anyone reading this review. I also hope the two… Read Full Review

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★☆☆☆☆

“SHOCKING SERVICE!”

Written on: 26/06/2016 by spSmith46 (1 review written)

PURCHASED FRIDGE FREEZER, PAID EXTRA £55 TO HAVE THE DOORS SWAPPED AROUND AND TAKE OLD F/F AWAY. THE NEW F/F ARRIVED BUT THE DELIVERY DRIVERS WOULDN'T LIFT OLD ONE OUT OR NEW ONE IN OVER A WORK TOP DUE TO HEALTH AND SAFETY! THEY LEFT WITHOUT SWITCHING DOORS AROUND OR UNDOING ANY PACKAGING. WE USUALLY USE AO AND HAVE NOT HAD THIS PROBLEM BEFORE. AN HOUR LATER MY SON HELPED ME MOVE F/F IN KITCHEN AND OLD ONE OUT WITH NO PROBLEM! I PHONED CURRYS TO COME AND TAKE OLD F/F, PACKAGING AND SWAP DOORS… Read Full Review

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★☆☆☆☆

“Waste of money”

Written on: 24/06/2016 by Rosierama (1 review written)

I recently purchased a washing machine from Currys. I paid for the removal of my old machine and the fitting of the new one. With much huffing and puffing it was fitted,the dishwasher pipe removed spilling dirty water over the cupboard , the "fitter" then trapped his finger when pushing the machine in. During the first wash the machine banged loudly. My husband checked the level and it was at an angle,something the fitter did not check. He could not alter the levelling legs as they were stuck… Read Full Review

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★☆☆☆☆

“They keep my £585 for the online return.”

Written on: 16/06/2016 by tzommy (3 reviews written)

I bought a £585 drone from Currys online shop. By the time it arrived I changed my mind and decided to go for even more expensive option so I have called the Currys customer service the same minute the original drone came and organized the return by next day courier collection. It is now 2 weeks since the £585 drone has been collected and there is no sign of the refund. Called customer service and they confirmed they received the item back next day (2 weeks ago) and processing the return. And… Read Full Review

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★★★★★

“Samsung 4K blue ray UBD-K8500 player.”

Written on: 26/05/2016 by zcWallace149 (1 review written)

Would recommend this player to anyone,easy to set up virtually does it for you.4K playback out of this world,also the upscaling of blue ray nearly 4K. The staff in store could not have been more helpful… Read Full Review

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★★★★★

“COMPUTOR REPAIR AND CAMERA HELP”

Written on: 25/04/2016 by 63Baldwin (1 review written)

I HAD A SLIGHT PROBLEM WITH MY COMPUTOR AND I CAN SAY THE CARE THAT I HAD WAS FANTASTIC AND ALL PROBLEMS FIXED THANKS VERY MUCH L ALL THE BEST… Read Full Review

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★☆☆☆☆

“Just Terrible Every Time. ”

Written on: 13/04/2016 by jchatboard (7 reviews written)

Why is it that NEARLY every time I purchase a product and I get the package with a security sticker, when I get home and unpack something is always missing. This happened to me with a computer a year afo, as well as a printer. My latest PAIN IN THE Neck was I purchased a Panasonic Microwave a month ago. It was supposed to be a birthday present. Well yesterday was the birthday and when unpacked – Low and Behold the GLASS TURNTABLE was missing. Now it back to PC World/Curry in Luton 1 hours’… Read Full Review

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★☆☆☆☆

“Just Terrible Every Time. ”

Written on: 13/04/2016 by jchatboard (7 reviews written)

Why is it that NEARLY every time I purchase a product and I get the package with a security sticker, when I get home and unpack something is always missing. This happened to me with a computer a year afo, as well as a printer. My latest PAIN IN THE Neck was I purchased a Panasonic Microwave a month ago. It was supposed to be a birthday present. Well yesterday was the birthday and when unpacked – Low and Behold the GLASS TURNTABLE was missing. Now it back to PC World/Curry in Luton 1 hours’… Read Full Review

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★☆☆☆☆

“Tottenham Hale”

Written on: 01/04/2016 by LilianaParks (1 review written)

I was in the queue for knowhow help. Not only was the queue ridiculously long, no staff members were willing to help the queue move quicker, no staff members were helpful and the manager I needed was out on lunch and nobody else could/wanted to assist me. *Refund for a product I returned… Read Full Review

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★☆☆☆☆

“Store closed”

Written on: 31/03/2016 by NolimesOrlemons (1 review written)

I received a parking ticket for my length of stay when the store closed and it was late at night. Being a regular customer at Curry's, I emailed and ask them to appeal this as the signage is poorly lit at night and the fact that the store was closed. I received a email back saying that they "couldn't help as the car park is owned by a private company" I found this to be a massive inconvenience as I expected help from Curry's as being a regular customer. There were other cars parked as well… Read Full Review

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★☆☆☆☆

“kenwood gas range cooker”

Written on: 31/03/2016 by McGarry1962 (1 review written)

Bought a kenwood gas cooker.Oven doesnt cook food properly.burns bottom of food. Despite being promised a replacement cooker.Currys customer complaints department went back on their word.Said kenwood.An engineer came out and found no fault with oven.All he did was check thermostat worked properly.Doesnt mean the oven works properly to cook food.Problem i think is that burners not at back of cooker but more toward centre at bottom of oven. Despite numerous phone calls to contact original agent… Read Full Review

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