Written on: 10/06/2010 by stephytee87 (1 review written)
We thought we were the only ones not receiving our refund. My mother bought something from this site over 2 months ago, and returned it the very next day. No refund has been issued, no reply to emails, phone ringing out or going straight to voicemail. We are furious. I can't believe that we have been scammed, and plan to take this further if we do not get a reply immediately.
I'm only clicking the one star because you can't give zero.
Written on: 03/06/2010
I wish I had seen the reviews for this website before I ordered a dress which led me to believe was from a highly respected American supplier.
I placed my order and to my horror discovered that they were not noted for their customer service. Several emails to the owner and eventually I received a reply. As the dress was required for a specific event and I had given it plenty of time to arrive I was forced to cancel my order.
Curvy Diva stated that I would have a refund in the next few... (read more)
Written on: 03/06/2010
No refund no answer to e-mails,been waiting over 6 weeks, till said taking them to court,then answered e-mail told me it was not recieved back so BEWARE (read more)
Written on: 19/05/2010
The dresses are OK but they're expensive and slow to arrive. After returning one dress and getting fed up of waiting for another we decided to ask for a refund. I'm still waiting for that.
Poor service in general and no visible phone number on the website (read more)
Written on: 13/05/2010 by daisydaisy42 (1 review written)
DO NOT buy from this company. I have been waiting for weeks for my refund and they are not responding to my emails. I found a mobile number but it goes to voicemail. I am issuing a county court summons against them.
YOU HAVE BEEN WARNED! (read more)
Written on: 12/05/2010
I bought one dress - no problems - then I changed it for a different size. Eventually decided to return it and now I have been waiting a month for a refund.
I am still chasing them for my money back and am about to take them to court. I wont stand for it. Stick up for yourselves people! (read more)
Written on: 09/05/2010
Read the reviews here and take head. The bad experiences are clearly not a one off but a normal occurance. There is no contact info for this company, they ignore your emails & have no intentions of offering "customer service" once you have placed your order.
If i had found these reviews before ordering it would have saved me a lot of time, money & frustration. (read more)
Written on: 06/04/2010
Ordered dress in Feb waited an age they eventaully replied to an email and said they could make a jacket to match, as they had got in contact with me thought all would be well foolishly ordered jacket, still waiting and now e mails get bounced back and they dont answer phone, site looks great for the larger lady and i thought i had found somewhere good. However I am still waiting and now i cant get in touch with them, if anyone knows how please let me know, if I dont here here soon i will be... (read more)
Written on: 24/03/2010
So suprised to read these negative reports. My experience has been the opposite to many here. I have found the company very helpful and they made items to length for me at no extra charge. Items arrived on time and I would not hesitate to recommend to anyone. (read more)
Written on: 28/01/2010
The most appalling customer service I've ever experienced and doing a good impersonation of blatant theft.
Goods not delivered within stated period and emails ignored so order cancelled. More than a week after cancellation I received one email claiming others hadn't been received and - despite my cancellation - saying goods had been posted that day. Returned on receipt and more and more ignored emails sent. Out of curiosity I started sending emails from a different address at the same... (read more)
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