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Written on: 28/09/2010
I ordered a dress back in July for a function in August. After a few weeks I didnt receive the dress and I emailed the Company. The lady Zara who runs the company said that a dress was being made for me as they didnt have my size in stock. I said great but I needed the dress for mid August.
There was excellent email correspondence with the company until I asked for my money to be refunded as I hadn't received the item in time. Since then I have not heard back from them. The phone number… Read Full Review
Written on: 20/09/2010
Ordered Dress, eventually after two weeks said size not in stock. One week later offered after size! then offered another dress! said no to both and requested refund. No more communication from the company either by email or phone... They are not responding to Email. 1 month now up and am sending in the bank to try and get my money back… Read Full Review
Written on: 13/09/2010
This company DON'T TOUCH THEM , nothing but a bunch of theives. Phone number doesn't work and everything about them from start to finish stinks.
Customer service, they don't know the meaning of the word.
for your own good stay away… Read Full Review
Written on: 08/09/2010
DON'T TOUCH THIS COMPANY WITH A BARGE POLE!!! Everything about them reeks of a sinking company that will do anything to keep your money. I drew their attention to the poor reviews on this site to highlight mine and their other customers displeasure, so would not be surprised if the positive ones that have suddenly appeared are written by them! I finally received my order but refused delivery as I had cancelled it. Curvy Diva have had the goods back as confirmed by the courier company, but… Read Full Review
Written on: 19/08/2010
I had seen a dress in a store in the US and I totally fell in love with it, but it was sold out. Luckily Curvydiva had it! (Which was also so much more convenient for me as I am in Europe). I had read the reviews in here and was very hesitant to order from this store. But I saw on the product page that I could actually write to the shop and ask about availability. I got a very prompt reply, went ahead and ordered my dress and 1 week later I had it (it was shipped internationally). I am very… Read Full Review
Written on: 29/07/2010
i ordered 3 dresses in March I received 2 and was told hat the 3rd was out of stock and would be sent later. I returned the first 2 as I was not happy with the fit, I sent them back and the parcel was signed for but I have never received a refund despite emailing and writing. Just wish I had seen these reviews first. I will now be contacting my local trading standards to see where to go next… Read Full Review
Written on: 27/07/2010
I can only comment on my experience which does not match with others. I am not that impressed with the website, however the goods I received are of a very good quality. The delivery was slightly longer than I expected but all arrived safely around a week later than I had anticipated. On the same order I had ordered an item that they could no longer supply. I received an email telling me this plus a refund through World Pay. So overall I am generally satisified with the service. I must admit… Read Full Review
Written on: 27/07/2010
If I can save one person money then I'll be happy. I've just had a telephone call from trading standards after I raised a complaint with them about non receipt of goods from Curvy Diva. Although they had loads of complaints about the company, it would appear that no-one had actually investigated further. Thank goodness for Aylesbury trading standards! It turns out that the company was dissolved on 26 January 2010, and is no longer trading! Trading standards are going to see if they can get the… Read Full Review
Written on: 28/06/2010
I guess I shoud have googled this company for reviews before I ordered. Despite their claim fo 3 - 6 days I am still waiting for my tops some 3 weeks after ordering.
I have also tried to email them but had no reply. I guess i am technically within the "28 days if out of stock" so i can only assume that they hold very little stock and everything has to be ordered.
So, I will wait and see.
But "contact us" button doesn't work any more… Read Full Review
Written on: 10/06/2010
I purchased a dress for a wedding & then decided to order another for comparison but this one was not suitable and I returned it on 22.04.10. As of today, 10.06.10, I have not received my refund or a response and will be taking action to recover my monies.
Alternative site is Curvety - they sell the same clothes & are much more professional & courteous… Read Full Review
Written on: 10/06/2010 by stephytee87 (1 review written)
We thought we were the only ones not receiving our refund. My mother bought something from this site over 2 months ago, and returned it the very next day. No refund has been issued, no reply to emails, phone ringing out or going straight to voicemail. We are furious. I can't believe that we have been scammed, and plan to take this further if we do not get a reply immediately.
I'm only clicking the one star because you can't give zero.
… Read Full Review
Written on: 03/06/2010
I wish I had seen the reviews for this website before I ordered a dress which led me to believe was from a highly respected American supplier.
I placed my order and to my horror discovered that they were not noted for their customer service. Several emails to the owner and eventually I received a reply. As the dress was required for a specific event and I had given it plenty of time to arrive I was forced to cancel my order.
Curvy Diva stated that I would have a refund in the next few days… Read Full Review
Written on: 03/06/2010
No refund no answer to e-mails,been waiting over 6 weeks, till said taking them to court,then answered e-mail told me it was not recieved back so BEWARE… Read Full Review
Written on: 19/05/2010
The dresses are OK but they're expensive and slow to arrive. After returning one dress and getting fed up of waiting for another we decided to ask for a refund. I'm still waiting for that.
Poor service in general and no visible phone number on the website… Read Full Review
Written on: 13/05/2010 by daisydaisy42 (1 review written)
DO NOT buy from this company. I have been waiting for weeks for my refund and they are not responding to my emails. I found a mobile number but it goes to voicemail. I am issuing a county court summons against them.
YOU HAVE BEEN WARNED!… Read Full Review
Written on: 12/05/2010
I bought one dress - no problems - then I changed it for a different size. Eventually decided to return it and now I have been waiting a month for a refund.
I am still chasing them for my money back and am about to take them to court. I wont stand for it. Stick up for yourselves people!… Read Full Review
Written on: 09/05/2010
Read the reviews here and take head. The bad experiences are clearly not a one off but a normal occurance. There is no contact info for this company, they ignore your emails & have no intentions of offering "customer service" once you have placed your order.
If i had found these reviews before ordering it would have saved me a lot of time, money & frustration… Read Full Review
Written on: 06/04/2010
Ordered dress in Feb waited an age they eventaully replied to an email and said they could make a jacket to match, as they had got in contact with me thought all would be well foolishly ordered jacket, still waiting and now e mails get bounced back and they dont answer phone, site looks great for the larger lady and i thought i had found somewhere good. However I am still waiting and now i cant get in touch with them, if anyone knows how please let me know, if I dont here here soon i will be… Read Full Review
Written on: 24/03/2010
So suprised to read these negative reports. My experience has been the opposite to many here. I have found the company very helpful and they made items to length for me at no extra charge. Items arrived on time and I would not hesitate to recommend to anyone… Read Full Review
Written on: 28/01/2010
The most appalling customer service I've ever experienced and doing a good impersonation of blatant theft.
Goods not delivered within stated period and emails ignored so order cancelled. More than a week after cancellation I received one email claiming others hadn't been received and - despite my cancellation - saying goods had been posted that day. Returned on receipt and more and more ignored emails sent. Out of curiosity I started sending emails from a different address at the same time… Read Full Review
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