Written on: 03/10/2011 by shellykenny (1 review written)
I ORDERED 3 ITEMS, AND EACH ITEM HAD SOMETING WRONG WITH IT, A HOLE IN ONE DRESS, THE SEAM NOT SEWN IN ANOTHER AND THE WRONG SIZE TOP. I EMAILED THEM TO REQUEST THAT THEY SEND ME A PREPAID PARCEL TO SEND THE ITEMS BACK AS THE ITEMS WERE FAULTY AND THEREFORE THEIR FAULT. THAT WAS NEARLY 2 MONTHS AGO AND I HAVE STILL NOT HAD EVEN A REPLY FROM THEM. I TOO WILL BE CONTACTING TRADING STANDARDS AS WELL AS WATCHDOG AND EVERY OTHER CONSUMER AWARE PROGRAMME AND BODY I CAN THINK OFF. THIS SHOP IS A... (read more)
Written on: 22/07/2011
I am a fan of the Curvy Diva clothes. I have bought numerous tops over the past few years and I have been very pleased with the style, the cut and the quality of the items. HOWEVER, I am utterly frustrated right now, as I paid for 4 tops approx 2 months ago and I have still not received the items. I cannot seem to get a response from Curvy Diva despite numerous emails to them. AND there is no contact phone number on their website, so I can't even ring to check the status of my order.... (read more)
Written on: 07/07/2011 by AJB23 (7 reviews written)
Like the previous reviewer I wish I had read these reviews first. I ordered two tops in April which I was going to take on holiday in June. The tops have never arrived. I emailed in May and received an apologetic reply saying the tops would be in stock in two weeks and was that okay? I replied that it wasn't and asked for a refund. I've heard no more and am now taking further action. This company needs to realise that such poor service is unacceptable. If you are thinking of ordering from... (read more)
Written on: 02/06/2011
i sadly ordered from this company before seeing these reviews. if only i had seen them first. I ordered on 16th may and money was taken out on 17th may. I am still waiting for the order. Have sent several emails and no response for any of them. am totally disgusted with this service and will be in touch with trading standards. i would not rate them at all but this site wouldnt let me review without it (read more)
Written on: 27/02/2011
Please don't orger from this company, or do so at your peril and knowing the likely risks.
With my order, they took money for a skirt that was already out of stock and listed as such on the packing slip. The other skirt I ordered was completely the wrong size/style. I'm wondering if they actually hold any stock or just send out whatever is lying around, because some shoppers might not be up for the ordeal that is trying to get your money back. Who knows, but this is definitely one for... (read more)
Written on: 18/02/2011
Do not order from this company!!!!!!
I like many previous reviews ordered a dress in August 2010, the refund policy
stated to return the item within 7days, if not suitable, I heard nothing,
I followed up with an email and registered letter, which was returned to me, replies to some of my further
emails, requesting my refund were answered requesting proof of return and order details, it is now February
and I am still unsuccessful, I paid £7.00 to return this item and am deeply upset that... (read more)
Written on: 25/10/2010
Used Curvy Diva for the first time buying an outfit for my wife. Staff very helpful answering all my questions about sizing etc. and I asked a lot of question :-) as I did not want to get the wrong size for my wife.
My order arrived within a few days and my wife was delighted.
Would I recommend them, without doubt. A big YES.
Written on: 23/10/2010 by doodlebug3 (1 review written)
I was hesitant about ordering from Curvy Diva as I had read the reviews but I emailed them about making an order and found them to be very helpful. I did ask them about the negative reviews on this site and they reassured me that I would receive my order (which I was told was in stock) within 3 days and if I was also told that if the dresses were not suitable I could return it for a full refund.
I went ahead with the order and have to say that I am more than pleased I did. I received my... (read more)
Written on: 20/10/2010
DO NOT ORDER ANYTHING FROM THIS COMPANY, they are listed as being resolved, but are still trading. I ordered a dress in August 2010 for £135, it arrived straight away, I returned it as it was usuitable by 'Special Delivery' 3 months later I am still chasing a refund, they do not answer the phone or answer your emails. I have contacted Trading Standards, who have advised my to send them a letter they gave me the template for, but I do not hold out much hope now for my money back.... (read more)
Written on: 15/10/2010 by chick1 (1 review written)
dont touch this company at all i ordered a top for my mum to wear at my wedding and she is still waiting this company is a rip off they are so quick to take your payment from the bank its untrue but then you have to fight to get the goods or fight like mad to get a refund i just cant understand how these people can do this i had to put in a rating so i put in 1 star for all they need to have a rating where i could put 0 stars (read more)
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