Alight Plus Size Clothing Reviews - www.alight.com

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★★★★☆
3.7 / 5
67% of users recommend this
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  • Value For Money

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★★★★★

“Fabulous Find”

Written on: 05/07/2012 by Tory (1 review written)

The best site a plus size girl could have. Modern, trendy and up to date fashion. Easy to navigate and order from. Love that new items are always listed ASAP to keep us ahead of the trend. Go on and see for yourself....You won't be sorry!!!!… Read Full Review

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★★★★★

“What a Find”

Written on: 22/06/2012 by ATague71 (1 review written)

Love alight.com you cant find trendy well priced plus size clothing like they have anywhere…. There is so much to choose from….. the site is so easy to navigate…. Love that you can shop by boutique, color and size…. I have ordered many times from alight and I am always so happy with my purchases…… Read Full Review

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★★★★★

“How could you not love alight!!”

Written on: 22/06/2012

As a women who has always struggled with weight, it is refreshing to finally find clothes that makes me feel good!! I love in the summer i can find dresses that are light, fun, and still cute. Whenever i have a question about an item the customer service reps are always helpful!! Every time i place an order with them it comes on time and its enjoyable! I would suggest alight.com to any plus women that is having trouble finding a store that suits them. It makes life a whole lot easier… Read Full Review

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★★★★★

“EXCEPTIONAL EXCEPTIONAL EXCEPTIONAL!”

Written on: 21/06/2012 by sfl426 (1 review written)

Taking time to personally thank Alight.com for their exceptional service, quality of clothes and very reasonable pricing. I have been a loyal customer for 6 plus years and have had nothing but positive shopping experiences. I have bought so many items from Alight, and the very few times I didn't like the way something fit and or too big or too small, I would return the item for a refund and or exchange with ease. It is comforting ordering from such a well rounded company online, rare these… Read Full Review

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★★★★★

“TRENDY AFFORDABLE CLOTHES”

Written on: 21/06/2012 by ADUBBS (1 review written)

Alight.com is a wonderful resource for plus size clothes. I have bought so many trendy items from this site and continue to get compliments from people whenever I wear them. The clothes fit great and they get new things all the time. I love how easy the site is and how I can always find something different. Being plus size, it is usually hard to keep up with the trends...this site makes it easy. The customer service has been helpful as well when a package of mine was lost. They tracked… Read Full Review

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★★★★★

“Great, inexpensive dresses!”

Written on: 21/06/2012 by AnytownUSA (1 review written)

I just ordered my third dress from Alight and I loved it. First of all the dresses are really cute, the site has a LOT to choose from, and the prices are really reasonable. I also liked that they gave accurate measurements of the dresses so I could be confident on which size I needed (ordering clothes online can sometimes be hit-or-miss and the measurements they gave helped immensely). The 2 I have so far shipped quickly and when I got them, I loved them. I will definitely order again… Read Full Review

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★☆☆☆☆

“They bait and switch and then steal your returns”

Written on: 14/06/2012 by SusanNY (1 review written)

I ordered all cotton leggings but when they came they were poly mix. When I called to complain, they said "too bad, we sent what we had". Then when I returned the items by first class mail, they said they never got them. I have never had a vendor who did not receive return items by first class mail. But learn your lesson - always get a signature with these people. It may be cheap but you get what you pay for and it may wind up expensive when you try to return something. NOT WORTH ORDERING!! I… Read Full Review

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★★★★★

“Quality and Customer Service 5 Star!”

Written on: 28/05/2012 by Smile42666 (1 review written)

I have purchased many items from Alight.com. The quality of the clothing is exceptional as are the prices. I had to call customer service regarding the material of an item and their representative was kind, helpful and very quick answering all of my questions. It is hard to find quality anymore, Alight.com not only is a quality company, they care about their customer… Read Full Review

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★★★★★

“I have a secret that I'm willing to share”

Written on: 25/05/2012 by MaisieRose (1 review written)

Ok, a few years ago a friend turned me on to Alight. And I have been a happy customer ever since. The BEST sundresses ever in the world! Under 60 bucks? Machine washable. For plus sized but can be tailored if needed for the mini minority? Have I died and gone to heaven?! Usually plus sized dresses are made from nasty cheap polyester/rayon/spandex blends of utter hell that leave you sweaty and there are these bizarro prints that they think make us feel um...I dunno, disco-y? But at… Read Full Review

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★★★★★

“AFTER FIFTY YEARS”

Written on: 11/05/2012 by SUZANNEMILLER2 (1 review written)

AFTER 50 YEARS OF SEARCHING FOR THE PERFECT-FITTING JEANS, I FOUND THEM IN YOUR CUTE CUFFED CAPRIS. NO BAGGY BOTTOM. NO SAGING THIGHS. NO BULDGE AT WAIST. GREAT LIGHT WEIGHT. ALL I CAN SAY, ALIGHT, IS WHERE HAVE YOU BEEN ALL MY LIFE??????? SUZANNE MILLER… Read Full Review

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★☆☆☆☆

“Run from This”

Written on: 10/04/2012 by Babsmcgee (1 review written)

These people are RUDE! They have a return police that states anything $20 and under is NOT returnable. I am not throwing $20 away if it does not fit! The customer service is nasty and the owner will not talk to you on the phone. Run, Run, Run!… Read Full Review

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★☆☆☆☆

“horrible customer service”

Written on: 06/03/2012 by jessekay (1 review written)

Hi I ordered a sun dress from this company . And the order was out stock on now email nor called to say the item was out of stock . I called and the customer service was horrible . Norman was very rude he spoke very rudely on the phone. His lack of knowledge about the product was not professional i will never attempt to purchase from this site again… Read Full Review

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★★☆☆☆

“I wouldn't suggest buying from alight.com if there's a...”

Written on: 19/07/2011

I have made 3 purchases from alight.com. First the positives: They sell unique clothing and quite a few items are made in the USA. They also ship in a pretty timely manner. The bad: My first order had two damaged items. One item had so many holes in it, I can't believe no one there would have noticed it. They did offer to reimburse me for return shipping, however I'm not sure that I was actually reimbursed. I forgot to verify this and at this point it's too late. That's on me, though. Now… Read Full Review

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★☆☆☆☆

“First time ordering through this website and this has...”

Written on: 12/04/2011

First time ordering through this website and this has NOT been a pleasant experience. They provided me with a tracking number for my order on March 23rd and as of today, April 12th, I still can't get an update on where the package is. It seems as though they haven't even shipped it yet. USPS claims they don't even have a package in reference to the tracking number, it was just generate and never actually put through. I had to email customer service about getting an update and this is what the… Read Full Review

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★☆☆☆☆

“I am a plus size fashion blogger who was contacted by...”

Written on: 19/08/2010

I am a plus size fashion blogger who was contacted by alight.com to do a series of giveaways with them. Now, three months later, the winner of the giveaway has yet to receive their free top (which alight.com was choosing, so it's not a stock issue!) and I have e-mail several times to no avail. I've finally just written a negative blog post about it.

I will no longer support alight.com

- Sarah
http://www.tabayag.com… Read Full Review

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★☆☆☆☆

“The customer service department doesn't even deserve a...”

Written on: 14/06/2010

The customer service department doesn't even deserve a 1 star. Norman and
alight.com (plus size clothes)

Stacey very unprofessional and very rude. I purchased 3 sundress from them, they arrived on time, the quality was decent. I took them out of the bag, tried them on didn't fit, and placed back in bag. I returned the 3 sundress totally $147.00 according to instructions from the website. I recieved an email stating that I will be credited for -$72.00. I responded to the email and Stacey… Read Full Review

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Ozcustomer's Comment

Written on: 22/01/2012

Thank you for taking the time to write this review, I was about to buy something from them and your email has completely convinced me to stay away. I would hate to have an experience like yours.

regards

Australia

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★☆☆☆☆

“Worst plus size online clothing site ever. Cheaply...”

Written on: 15/03/2010

Worst plus size online clothing site ever. Cheaply made clothing, horrible customer service. They don't seem to keep records of anything. Order 2 different things in the same size, they will fit differently due to everything being a different brand. When you return items expect to wait months for a refund. and you'll only get the refund if you call and remind them constantly. Oh and if anything is under 25 dollars forget about getting your money back, no, you're only given store credit to buy… Read Full Review

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Rachelgreene11177's Comment

Written on: 18/05/2011

Wished I would have found and read these reviews prior to my order. I too, now have a "credit" on my account. Bet your bottom dollar that it will never get used. I sent them a letter telling them such. I'll just chalk this up to a learning experience. Thankful it's only $24.

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★☆☆☆☆

“I will never place an order through this company again! ”

Written on: 20/11/2009 by emilydahlia77 (1 review written)

I will never place an order through this company again!
It wasn't until 5 days after placing an online order that it was processed, and we were called that the item I ordered was out of stock! The website definetely should have stated that upon ordering the item. We were charged for the item anyhow, and upon a second phonecall on if we would like to order anything else (with the funds they took from our credit card anyhow) my husband answered no. He wanted our money returned and with that the… Read Full Review

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★★★★★

“I would say to the ladies who had issues with Alight...”

Written on: 30/05/2009 by sjm23 (1 review written)

I would say to the ladies who had issues with Alight Plus Size Clothing to try again. I have not seen another site with the selection they have. I love dresses and it is so hard to find cute ones. They have alot of cute dresses. I have shopped with them several times and had no problems with shipping or returns. I give them a high rating!… Read Full Review

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Mowtown's Response to sjm23's Review

Written on: 31/10/2010

How do we know you dont work for the company? You're right, they have a great choice of dresses but if they're scamming and you're part of that scam whats that worth to the rest of us? Im from Australia and I placed an order for over $300 dollars worth of clothing. Alight contacted me and said they wanted a copy of a visa statement with my address because my bank refused to legitimise my personal details. The request was dodgy given internet/overseas fraud. My credit card company said this is not standard practice and the australian visa operator I spoke to said he bought many things across the internet and this had never happened to him before (me neither I usually paypal but thats not an option on Alight) Im disappointed because if Alight did really supply the clothing they offers the owners'd be millionaires. I have found negative reviews about Alight on other sites too and you are the only positive I've seen so far, so that makes your review suspect...

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★☆☆☆☆

“Limited size availability, product not as pictured,...”

Written on: 13/05/2009 by JaToni (1 review written)

Limited size availability, product not as pictured, POOR customer service, item received damaged, no confirmation of return & did not uphold timeline for processing returns as stated on website. I would not order from Alight Plus Size Clothing again or recommend to anyone. Not worth the hassle… Read Full Review

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