Wool Overs Reviews - www.woolovers.com

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“Great value item”

Written on: 26/03/2016 by Mattinglywm1978 (1 review written)

Very happy with the quality and fit of this sweater. The colour is exactly as depicted on the website and the feel of the sweater is soft and cosy. Another great buy from Woolovers… Read Full Review

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“Excellent Customer Service”

Written on: 24/03/2016 by McCleary158 (1 review written)

I bought a lambswool cable cardigan in Sage Green which I was very pleased with. A good shape and fit and a nice weight, not too chunky but cosy and warm. It has the added bonus that it works well buttoned as a jumper or open as a cardigan so two garments in one. Unfortunately there was a hole in the back where the yarn had broken - I spoke to a very helpful chap at customer services who sorted it out promptly and efficiently and my replacement cardi was with me in a matter of days. Definitely… Read Full Review

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“Winter Warmth”

Written on: 23/03/2016 by LexieLaw (1 review written)

Once a week or more sometimes I spend all day in the open air, so when its windy in the winter I feel the cold round my neck. These roll-necks are marvelous when I wear them under my shirt. Comfy against the skin, very warm and great round the neck. Highly recommended and good vaue… Read Full Review

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“now I am warm”

Written on: 23/03/2016 by ElliottJames175 (1 review written)

quality of materials - great washability - great [and with trepidation as they were cashmere but followed instructions to the letter] colours bright sizing ideal and good fit only warning for people who don't read the small print!! CHECK YOUR SIZE IF IT IS A MALE/FEMALE GARMENT! I didn't and just checked M as for the ladies jumpers. It was a bit big to say the least! returned and changed without a problem. A… Read Full Review

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“Good good good”

Written on: 20/03/2016 by Kearns338 (1 review written)

Very happy with my purchase and the speedy delivery, thankyou… Read Full Review

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“Poor Customer Services”

Written on: 18/03/2016 by Tabsterw8 (1 review written)

I waited over two weeks to receive a response to my complaint and that was only because I called up to chase. They claimed that my email had been 'put into the wrong box'. If there is a problem with an order, don't be surprised by the shoddy customer service. Don't even bother to complain (they wont respond). I will never but from them again… Read Full Review

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“Excellent value and good quality”

Written on: 18/03/2016 by Baileyeh265 (1 review written)

I now have lots of items from Woolovers. They are always good quality and very reasonable, particularly in the Sale. There is a good choice of styles and colours. Service is speedy and items are well packaged… Read Full Review

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“Dissapointed”

Written on: 18/03/2016 by Perry26 (1 review written)

I have purchased a number of times and the jumpers were excellent. However I had a sale offer and ordered a jumper Norwegian Button Neck Jumper (N30) Navy/Cream 20 inches/51 cm Your order date: 18-01-2016 I hand washed it as it smelt a little,it shrunk so badly I was horrified, I used a wool hand wash brand. I sent an email to the company and I haven't heard anything back. So very disappointed because the jumper was lovely pre wash?? … Read Full Review

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Viviantate's Comment

Written on: 17/05/2016

I had exactly the same problem with the grey and cream Norwegian button neck jumper , sent it back but was returned to me basically with a note saying tough.
I am so upset as I have bought many jumpers from them and expected a better service than this

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Wooloversknitwear's Comment

Written on: 18/05/2016

Hello, I am sorry to hear that you have been disappointed with your garment and the customer service you have so far received. We do take complaints such as this very seriously and invite you to contact our customer services manager referencing this site. We would welcome the opportunity to investigate this further and install your faith in Wool Overs. I apologise for the inconvenience caused. Regards, Wool Overs.

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“wool jumpers”

Written on: 18/03/2016 by Shelton262 (1 review written)

i have bought jumpers from woolovers for the last 4 years they wash lovely and still wearing the first i bought and are good value… Read Full Review

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“Happy with product, but one faulty cardigan. Unable...”

Written on: 18/03/2016

Happy with product, but one faulty cardigan. Unable to get exact replacement, which was disappointing, and STILL no refund of P&P for faulty item!… Read Full Review

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“It is great to find a firm which has such a vast...”

Written on: 17/03/2016 by Floyd341 (1 review written)

It is great to find a firm which has such a vast choice of styles in so many colours.The combination of wool and cashmere is excellent, and I personally find it warmer than 100% cashmere.Excellent quality and price--really good value all round… Read Full Review

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“exelent choice & value”

Written on: 17/03/2016 by MylieMcKenna (1 review written)

over the last few months I have bought several items for myself and my family members. on every occasion we were all delighted with the quality of items we bought and I was delighted with the value for money that we received. the website was easy for even inexperienced people to use and items were easy to find and refine exactly what you where looking for… Read Full Review

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“I love the colour and feel of my green crew neck...”

Written on: 17/03/2016 by Averiek1948 (1 review written)

I love the colour and feel of my green crew neck cardigan. How useful that the buttons used on a blue, previously bought cardigan, were the same colour as those on my green cardigan. So if I did happen to loose one I could use a spare button from the other one. A few of the buttons did become loose so I wound thread around all the thread, in between the buttons and the cardigan. Maybe in future the buttons could be additionally secured in that way? Just a suggestion… Read Full Review

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“Extremely pleased with the scoop neck jumper”

Written on: 17/03/2016 by Hawkins237 (1 review written)

Fabulous fit and quality, washed really well. Not scratchy at all, will order again from Woolovers. Service and delivery first class. Great choice of items and colours. Very happy with my purchase… Read Full Review

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“Quality Knitwear, Excellent Service”

Written on: 17/03/2016 by bjO'Connell367 (1 review written)

Since finding WoolOvers I have bought several items and cannot speak highly enough of their quality. The service is excellent and I am happy to say I cannot fault the Company in anyway. Thank you for lovely warm woollies… Read Full Review

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“Good quality items”

Written on: 17/03/2016 by mwBurns180 (1 review written)

These goods are excellent quality and colours. I found I needed a size smaller on both items and I am 5ft 7ins 22size. These were changed to size 20 with no problem at all. Delivery was as specified. I have not washed the goods yet so cannot comment on that. If anything the goods were better than the pictures, I m enjoying wearing them as they are very warm for the weather we are experiencing… Read Full Review

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“Excellent value and servic3,”

Written on: 17/03/2016 by Tommy1976 (1 review written)

Excellent value and servic3… Read Full Review

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“warm and stylish”

Written on: 17/03/2016 by Dominguezro14 (1 review written)

Bought the blueberry colour. Warm and stylish. Brightens up my outfits… Read Full Review

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“Service quality and value”

Written on: 17/03/2016 by Bell7 (1 review written)

All the above are excellent and I have recommended many friends to buy from Woolovers. Whenever I need woollen garments i always look at Woolovers first and usually find what i want. The colour range is particularly good… Read Full Review

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“Wanted a smart servicable jumper for work which was...”

Written on: 17/03/2016 by Geraldv99 (1 review written)

Wanted a smart servicable jumper for work which was comfortable and not too heavy. Perfect. Sizing fine. I'm 6'5''. Just hope it doesn't go knobbly… Read Full Review

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