Wool Overs Reviews - www.woolovers.com

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★★★★★
4.6 / 5
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  • Customer Service

  • Quality of website

  • Value For Money

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“Excellent value for money. Very pleased with goods. ...”

Written on: 21/03/2011

Excellent value for money. Very pleased with goods. Good fit and comfortable. Smart. Fast delivery… Read Full Review

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“Excellent at present”

Written on: 21/03/2011

Excellent at present… Read Full Review

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“In the past I have dealt twice with customer service...”

Written on: 21/03/2011

In the past I have dealt twice with customer service and found them a little dissmissive/offhand/arrogant on both occasions - pity as the garments are usually terrific..
Four stars for value as I think the price plus postage at non sale times is a bit high.
It would be great if we could pay by Paypal - I use that for most online shopping - its quicker and seems very foolproof (fingers crossed)… Read Full Review

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“Easy to use website and excellent quality products at...”

Written on: 21/03/2011

Easy to use website and excellent quality products at affordable prices. The product I bought was for a birthday present and the recipient was thrilled with the gift. I think the website, although easy to use, could be made to be more eye catching. Also when searching for my product on google the woolovers site was not one of the first I came across so you coul dperhaps to more to optimise the search facility. But once founf the website, ordering process, communication and quality of product… Read Full Review

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“Delivery takes too long. You must speed up dispatch...”

Written on: 21/03/2011

Delivery takes too long. You must speed up dispatch and delivery.

Iam still waiting for an order placed on 8/2/2011. You have taken the money from my account… Read Full Review

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“I had problems when first trying to order from the...”

Written on: 20/03/2011

I had problems when first trying to order from the website and so gave up. Then unexpectly recieved an e-mail to apologise for the problems with the site and to offer me a £5 discount-I was very impressed with this personal level of service and I will definately be ordering again soon!… Read Full Review

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“I have been waiting for over 2 months for a $55...”

Written on: 20/03/2011

I have been waiting for over 2 months for a $55 sweater. I cannot believe the irresponsibility of a company that cannot fulfill their responsibility to see that packages are delivered in a timely fashion… Read Full Review

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“This is a high quality polo neck at an extremely...”

Written on: 20/03/2011

This is a high quality polo neck at an extremely reasonable price. The combination of cashmere and merino works beautifully. The neck shape is the best I've ever worn - at any price. The overall style is elegant and very comfortable. There's a good selection of colours, but it would be great to make it available in even more colours, if that's possible. Well done Woolovers! Thank you, Ann (London, UK)… Read Full Review

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“Great service, pleased with actual measurements to...”

Written on: 20/03/2011

Great service, pleased with actual measurements to help with ordering the correct size… Read Full Review

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“I don't often buy knitwear by mail order but could not...”

Written on: 20/03/2011

I don't often buy knitwear by mail order but could not resist these smocks, and I am very pleased with them. Beautifully comfortable to wear. I have been assured by a friend that everything from Woolovers washes very well, so I am sure that I will bw completely satisfied with my purchase.
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“Excellent value, very plsd with product.”

Written on: 20/03/2011

Excellent value, very plsd with product… Read Full Review

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“I have always had very good service from this firm and...”

Written on: 20/03/2011

I have always had very good service from this firm and every thing has been excellent quality P J BOurnes… Read Full Review

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“You are just brilliant.”

Written on: 20/03/2011

You are just brilliant… Read Full Review

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“This was the first time that I had ordered from this...”

Written on: 20/03/2011

This was the first time that I had ordered from this company. Delighted with quality of the product and the quality of the service, I will certainly be ordering from them in the future. Also delivery very quick to Northern Ireland… Read Full Review

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“Been a regular customer for a couple of years. ...”

Written on: 20/03/2011

Been a regular customer for a couple of years. Sometimes the wool bobbles too much, but the prices are good… Read Full Review

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“Quality of garments and of service represent real...”

Written on: 20/03/2011

Quality of garments and of service represent real value for money. Service prompt and efficient. E-mail updates much appreciated. Well done. I have already spoken to friends about this company in a positive way… Read Full Review

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“This is my first purchase, totally delighted with my...”

Written on: 20/03/2011

This is my first purchase, totally delighted with my cerise and black tie front cardigans. Beware though, they do come out large. I am 16/18 but bought the medium and they fit perfectly. Currently looking through catalogue to decide on next purchase!… Read Full Review

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“Very pleased with goods and service. will order again...”

Written on: 20/03/2011

Very pleased with goods and service. will order again in the future.Please continue to send updated catalogues… Read Full Review

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“Quality is most important for me, and I'm prepared to...”

Written on: 20/03/2011

Quality is most important for me, and I'm prepared to pay a higher price for it.
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“Very happy with woolovers - they seem very good value...”

Written on: 20/03/2011

Very happy with woolovers - they seem very good value for money… Read Full Review

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