Wool Overs Reviews - www.woolovers.com

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“Excellent quality and value for money jumpers...”

Written on: 28/03/2011 by Ian Jarvis (1 review written)

Excellent quality and value for money jumpers delivered very promptly indeed. Ordered on day 1 evening, delivered on day 3 morning. This is excellent service by any standard - right up there with Amazon !… Read Full Review

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“Wife pleased with cardigan. Very fast delivery”

Written on: 28/03/2011

Wife pleased with cardigan. Very fast delivery… Read Full Review

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“I have ordered guernsey style jumpers twice from you...”

Written on: 28/03/2011

I have ordered guernsey style jumpers twice from you over the past 2 years and am very satisfied with the product - I will probably order again in the future… Read Full Review

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“The quality of the wool was good and the style...”

Written on: 27/03/2011

The quality of the wool was good and the style feminine and well fitting. The shade of pink was a bit 'duller' than I expected and surprisingly the first button I undid flew off! It was in facy quite a struggle to undo them… Read Full Review

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“Very good, item as expected and perfectly sized. ”

Written on: 27/03/2011

Very good, item as expected and perfectly sized… Read Full Review

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“Very nice cardigans. Look and feel smart as well as...”

Written on: 27/03/2011

Very nice cardigans. Look and feel smart as well as warm.I have bought from woolovers before and have never been disappointed. Good fast Service. thank you… Read Full Review

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“I bought two garments - same style in different...”

Written on: 26/03/2011

I bought two garments - same style in different colours. The fit was accurate against the sizing chart and therefore a good fit. The quality is excellent and very good value for money. Colours were lovely. This was not my first purchase and I would certainly buy again… Read Full Review

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“Great service, very reliable and prompt. Excellent...”

Written on: 26/03/2011

Great service, very reliable and prompt. Excellent quality of goods… Read Full Review

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“I am of the opinion that the jumper we received had...”

Written on: 26/03/2011

I am of the opinion that the jumper we received had been sent out and not checked over before it was sent out again (to me in this instance).

The jumper was in a bad state of wear. The welt was torn in one place and snagged in another. It was to be a present for my husband and he was most disappointed.

I know that this is not your usual practice but quality assurance had not taken priority.

The description of the garment itself was fine.
We have now returned the item in the bag supplied… Read Full Review

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Karon2011's Comment

Written on: 04/04/2011

Good Morning,
<br/>Please accept our sincere apologies for receiving a faulty garment. We pride ourselves on a first class service to all our customers and this garment should never have been sent out to you. A free returns bag and label would have been sent to you and when the garment is received back here a full refund will be issued immediately.
<br/>Wool Overs was founded by the current owners in 1989, and in recent years the brand has seen astonishing growth. We have built our brand organically, and growth has been primarily by word of mouth with minimal advertising. This growth model can only be achieved by offering excellent Customer Service and great products. However, we do not claim to never make mistakes when servicing 240,000 customers, but we always aim to do our best. If products are delivered late we send compensation, and if products are faulty we replace them.
<br/>Best Regards,
<br/>Mark Shenton
<br/>Director and Company Founder

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“Lovely jumpers, this is the 2nd one ive bought and...”

Written on: 26/03/2011

Lovely jumpers, this is the 2nd one ive bought and i'll be back for more… Read Full Review

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“My cardigan arrived promptly, is lovely and great...”

Written on: 26/03/2011

My cardigan arrived promptly, is lovely and great value for money… Read Full Review

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“Lovely items. Very good quality. I cannot fault...”

Written on: 26/03/2011

Lovely items. Very good quality. I cannot fault Woolovers products or service. I shall be purchasing again from this site :)… Read Full Review

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“I would welcome some long cardigans in softer colours...”

Written on: 26/03/2011

I would welcome some long cardigans in softer colours i.e rose pink,pale gold,sage green,duck egg blue rather than harder colours like royal blue & wine red,altogether though good quality wool & real value for money… Read Full Review

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“A very cosy garment, with a nice feel to it. I was...”

Written on: 26/03/2011

A very cosy garment, with a nice feel to it. I was very pleased with it… Read Full Review

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“very impressed with quality of the 2 cardigans .....”

Written on: 26/03/2011 by shirley clifford (1 review written)

very impressed with quality of the 2 cardigans .. however,the Guernsey cardigan was very small (XL) as against the lambswool cardigan (XL)i bought at the same time - i suppose it is the fact that the Guernsey is a much tighter, firmer knit - lambswool is loose... i will have to return the Guernsey as i can't fasten it - I WISH, I WISH YOU WOULD MAKE LARGER SIZES ..... PLEASE and i would probably buy the whole lot !!! I have notice other peoples' comments would like larger sizes -- so what about… Read Full Review

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“I like the idea of a traditional Guernsey garment at a...”

Written on: 26/03/2011

I like the idea of a traditional Guernsey garment at a very reasonable price; not yet washed, but can assume this will be good - I prefer to wash woollens by hand and do a short spin… Read Full Review

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“Easy to use website, excellent variety of goods, ease...”

Written on: 26/03/2011

Easy to use website, excellent variety of goods, ease of ordering and swift delivery. I would recommended it to all… Read Full Review

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“Very pleased with the quality and price of both...”

Written on: 26/03/2011 by mary wakefield (1 review written)

Very pleased with the quality and price of both garments. Will certainly buy again… Read Full Review

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“I ordered this cable jumper for my husband and he is...”

Written on: 25/03/2011

I ordered this cable jumper for my husband and he is very pleased with it. It is soft to the touch and also warm being a mixture of wool and cashmere. Having previously bought jumpers of this mix I know it will wash beautifully. I bought it at a sale price but even at the full price it is very good value. I just wish there wass a wider range of colours and a smaller size for women… Read Full Review

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