Wool Overs Reviews - www.woolovers.com

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★★★★★
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“Excellent quality and value for money. I am always a...”

Written on: 28/04/2011

Excellent quality and value for money. I am always a very satisfied with your woolen products. Keep up the good work as I will be a returning customer… Read Full Review

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“Everything was great - only slight problem was there...”

Written on: 28/04/2011 by janetanderson (1 review written)

Everything was great - only slight problem was there was a small hole in the fabric beside one of the buttons. I needed the garment the day that it arrived so did not bother to send it back and repaired it myself. Hopefully my stitching will hold!… Read Full Review

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“The website is easy to navigate and the only...”

Written on: 28/04/2011

The website is easy to navigate and the only difficulty was locating the sizing recommendations. I would suggest people look and see if they like the styles and colours and ythat it is good value for money… Read Full Review

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“I would have liked to have been offered a discount on...”

Written on: 26/04/2011

I would have liked to have been offered a discount on buying 3 of the cardigans that I bought… Read Full Review

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“Good value for money.”

Written on: 26/04/2011

Good value for money… Read Full Review

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“Easy to use Site - reliable quality goods - wide range...”

Written on: 26/04/2011

Easy to use Site - reliable quality goods - wide range of colours and sizes… Read Full Review

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“Used info from web page of item to check exact...”

Written on: 25/04/2011

Used info from web page of item to check exact measurements so that when the item arrived it was the correct fit for me which saved the hassle of sending item back and reordering different size… Read Full Review

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“Have bought numerous sweaters and cardigans from you...”

Written on: 25/04/2011

Have bought numerous sweaters and cardigans from you over the years,for myself and as presents.They all wash beautifully and retain their shape,but please get the buttons straight on the lambswool cardigans! My daughter and I both have two each and the buttons are all on their sides. Still excellent value for money and I have resown the buttons!

LADY PAMELA MILLS… Read Full Review

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“Fantastic value. Lovely colour: subtle shade of pale...”

Written on: 23/04/2011

Fantastic value. Lovely colour: subtle shade of pale blue. Fine fabric, soft, very comfortable and just right for cool spring or summer day. Style flattering: the shape and length just right for my petite, short-waisted figure; a flattering neckline. Close-fitting but roomy enough to allow a thin base-layer or t-shirt underneath.

Would buy again in different colour… Read Full Review

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“reasonably pleased with pullover, only concern is its...”

Written on: 23/04/2011

reasonably pleased with pullover, only concern is its a unisex size on this item and the length of garment is 25 inches long not 22/23 as most other garments offered. i ordered my top on line and was unaware of the difference until my parcel arrived with a catalogue of other goods offered. never the less i would definately shop again and look forward to choosing more tops. i havent yet tried on my new top as the weather has been so hot i ve not yet needed to wear it… Read Full Review

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“Very good value for money - I feel the sizing may be a...”

Written on: 23/04/2011

Very good value for money - I feel the sizing may be a little on the generous size but could be because I haven't done the measuring properly. All in all good products at very competitive prices… Read Full Review

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“no problems with ordering or item ordered”

Written on: 22/04/2011

no problems with ordering or item ordered… Read Full Review

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“very impressed with the garment - so soft and light,...”

Written on: 22/04/2011 by happy daughter (2 reviews written)

very impressed with the garment - so soft and light, it was for my elderly mother - so needs washing quite often, so was very pleased after the first wash to see how well it retained it's shape etc. Best of all mother liked it ( a bonus - if you knew her - I think "fussy" would be a good word) - so well done for passing her litmus test… Read Full Review

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“I am a longtime customer and have been very happy with...”

Written on: 22/04/2011

I am a longtime customer and have been very happy with all my purchases. They are value for money. I like the range of colours and generally find what I am looking for… Read Full Review

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“happy with product, but extremely disappointed with...”

Written on: 18/04/2011

happy with product, but extremely disappointed with late delivery - over a week- so this meant I could not take them on holiday with me which was the main reason for ordering them!… Read Full Review

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“I bought one of these cardigans last year and wore it...”

Written on: 15/04/2011

I bought one of these cardigans last year and wore it a lot. It has still kept its shape and is a flattering fit. Wide range of colours to choose from… Read Full Review

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“Very good service. Buying online is not that easy for...”

Written on: 15/04/2011

Very good service. Buying online is not that easy for older people, sizing, etc. and style as to whether it suits you. You cannot tell until you try on the garment at home… Read Full Review

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“I am very pleased with the cotton and silk product,...”

Written on: 12/04/2011

I am very pleased with the cotton and silk product, though I have to say previoue woollen items I bought have pilled almost immediately, which was disappointing… Read Full Review

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Karon2011's Comment

Written on: 13/04/2011

Dear Customer,
<br/>We are sorry to hear you have been disappointed with the pilling of your woollen garments. Sometimes knitwear does shed some fibres during initial wear. These fibres work their way to the surface of the garment and appear as small balls. Pilling occurs during initial wear in much the same way as a new wool carpet will release some fibres, these will naturally disappear during the washing and wearing process.
<br/>Wool Overs was founded by the current owners in 1989, and in recent years the brand has seen astonishing growth. We have built our brand organically, and growth has been primarily by word of mouth with minimal advertising. This growth model can only be achieved by offering excellent Customer Service and great products. However, we do not claim to never make mistakes when servicing 240,000 customers, but we always aim to do our best. If products are delivered late we send compensation, and if products are faulty we replace them.
<br/>Regards,
<br/>Mark Shenton
<br/>Director and Company Founder
<br/>

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“This was my second order from Woolovers, the goods...”

Written on: 12/04/2011

This was my second order from Woolovers, the goods arrived a week after ordering them. I would use Woolovers again, but there would have to be some new designs or colours. I've not washed any of my purchases yet, so I can't comment on that… Read Full Review

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“Overall very good prodcts and service. The sizes...”

Written on: 12/04/2011

Overall very good prodcts and service. The sizes varied between the 2 colours one was half a size bigger than the other even though they were both XL… Read Full Review

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