Wool Overs Reviews - www.woolovers.com

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“The jumper was exactly what I was looking for and at...”

Written on: 08/04/2011

The jumper was exactly what I was looking for and at what I thought was a reasonable price. Was slightly puzzled though that the tag on the jumper upon arrival said £22 and I paid £24. I received a reply after I e-mailed to inform you which just said that the jumper was £24 and always had been! I could send the tag to you if you wish as proof! I know it's only £2 but its the principle. Thanks for reading my rant!… Read Full Review

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“Having view your products at the Highland Game Fair,...”

Written on: 08/04/2011

Having view your products at the Highland Game Fair, and like the thing I bought last year, had no hesitation in ordering via the web site… Read Full Review

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“Excellent garment, good quality, delivery on time,...”

Written on: 08/04/2011

Excellent garment, good quality, delivery on time, Woolovers are good to deal with… Read Full Review

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“Brilliant Thank you. Lovely goods, Great value for...”

Written on: 08/04/2011

Brilliant Thank you. Lovely goods, Great value for lovely quality and superfast delivery/ Thank you… Read Full Review

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“I was a bit concerned that one of the tickets was very...”

Written on: 08/04/2011

I was a bit concerned that one of the tickets was very heavily fixed to the jumper and made a small hole when I took it off. I then had to darn this small hole. Please be careful where yhou please labels… Read Full Review

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“ ”

Written on: 08/04/2011



Nice company to do buisiness with very high standards.

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“I am delighted with the serivce of Woolvers - always...”

Written on: 04/04/2011

I am delighted with the serivce of Woolvers - always kept updated on progress, goods illustrated well on website and catalogue - also very good to mention sizing - I would have bought a larger size than required - quality excellent - delighted overall
There is nothing I did not like - one of the easiest sites I have used - as not very good when ordering on line, method of payment - I have no complaints whatosever… Read Full Review

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“Whilst I love the quality of their clothes. It's not...”

Written on: 04/04/2011 by Lgirly (2 reviews written)

Whilst I love the quality of their clothes. It's not worth the hassle when they arrive (eventually) 4 wekes late! My review on there clothes must stress that they are perfect quality, absolutely lovely to wear and probably the bes tI've ever bought but is it worth worrying over £60 of goods never arriving?

Definitely not! Think twice before you buy, you might end up in a similar boat to me… Read Full Review

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Karon2011's Response to Lgirly's Review

Written on: 04/04/2011

Dear Sir or Madam
<br/>
<br/>We do not charge for goods until they are dispatched from our warehouse. We are very sorry for the delay you incurred and admit that due to unprecedented demand we have had a lot of out of stock items. The good news is that we are NOT a scam fly by Night Company and production is back on track and we are steadily rebuilding our stocks.
<br/>Wool Overs was founded by the current owners in 1989, and in recent years the brand has seen astonishing growth. We have built our brand organically, and growth has been primarily by word of mouth with minimal advertising. This growth model can only be achieved by offering excellent Customer Service and great products. However, we do not claim to never make mistakes when servicing 240,000 customers, but we always aim to do our best. If products are delivered late we send compensation, and if products are faulty we replace them. Please do not be swayed by all the feedback you read about brands.
<br/>
<br/>Best regards
<br/>Mark Shenton
<br/>Director & Company Founder
<br/>

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“Good quality garments at a very good price and good...”

Written on: 04/04/2011 by roslynfraser (1 review written)

Good quality garments at a very good price and good service… Read Full Review

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“Delighted to find items on Woolovers, that are not...”

Written on: 03/04/2011

Delighted to find items on Woolovers, that are not available on the high street - and at reasonable prices. Quality is good, and sizing accurate. This is not my first purchase, and I have already ordered again. Must stop looking!… Read Full Review

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“Very good - great quality and style”

Written on: 03/04/2011

Very good - great quality and style… Read Full Review

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“Pleasantly surprised by the lovely quality at such a...”

Written on: 03/04/2011

Pleasantly surprised by the lovely quality at such a keen price… Read Full Review

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“I have been dissapointed with the cardigans. After...”

Written on: 03/04/2011

I have been dissapointed with the cardigans. After wearing them about 6 times they have started to slough and look shabby. They have not been washed… Read Full Review

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“A quality product at a reasonable price.”

Written on: 03/04/2011

A quality product at a reasonable price… Read Full Review

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“ As always I would appreciate longer sleeves! ”

Written on: 03/04/2011

As always I would appreciate longer sleeves!
Otherwise design v. good… Read Full Review

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“Very good web site,easy to use, quick service,very...”

Written on: 03/04/2011

Very good web site,easy to use, quick service,very happy with quailty of garment… Read Full Review

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“The quality and choice of garments is excellent. The...”

Written on: 03/04/2011

The quality and choice of garments is excellent. The delivery of items is very good if items are presently in stock. There does appear however to be a problem where there is a '2 week' wait. On some occasions the '2 week' wait has turned into nearly a '2 months' wait (i.e. ordered on 18.2.11, still not received on 3.4.11 and not due in before 16.4.11.)… Read Full Review

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“A very nice cardigan in a lovely colour and my wife is...”

Written on: 03/04/2011

A very nice cardigan in a lovely colour and my wife is delighted. The Cashmere and Merino mix is apparently very soft and pleasant to wear. The only slight concern is that the pretty flower shaped buttons are a very tight fit and we fear the button holes will not last very long as a result… Read Full Review

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“Superb jumpers, fantastic quality, great website,...”

Written on: 02/04/2011

Superb jumpers, fantastic quality, great website, although I would suggest that the sizing info is easier to find and understand. Should give chest size rather than S=8-10, M=12-14 as I haven't found this to be the case. Also, standard shipping is very slow and took over a week to arrive. Thank you… Read Full Review

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“Good product, good service. Have been a customer for...”

Written on: 02/04/2011

Good product, good service. Have been a customer for many years, and like to see British products produced locally… Read Full Review

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