Buy A Car Reviews - www.buyacar.co.uk

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★★★★☆
4.2 / 5
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★★★★★

“Good Experience”

Written on: 24/12/2011 by methodinthemagners (1 review written)

I purchased a Ford Focus Titanium x and found it straight forward purchase. Travelled from Scotland to buyacar in London, was shown the car by Owen then paid and left happy.I saved over 4K from local Dealer price. I would buy this way again… Read Full Review

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★★★★☆

“A sales lesson for the main agent garages”

Written on: 22/12/2011 by deanhowes (1 review written)

From my very first show of interest Buyacar have been great, answering all my questions and queries, believe me there were a few! Very helpfull throughout. One or two items could have been explained in greater detail but otherwise a fantastic experience. This is definately the way forward and car buying on the net will soon be just like the current revolution in all other everyday purchases online… Read Full Review

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★★★★★

“No worries”

Written on: 21/12/2011

For uncomplicated trouble free purchasing BuyaCar met all our needs. It was the first time we had bought a new car over the internet. We are glad we chose BuyaCar because they dispelled any apprehensions we may have had at the beginning with this method of buying a car. There was easy access to the staff regarding any questions we may have had. Everything worked like clockwork… Read Full Review

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★★★☆☆

“Trouble with dvla registration”

Written on: 20/12/2011 by Michjj (2 reviews written)

I bought a new alfa Romeo which was to a factory spec so waited 4 months for delivery. Received the car at the beginning of June 2011. Car is great and got a competitive price so am overall happy with the purchase apart from the following niggles. 1. I part exchanged my existing BMW . The driver that delivered my new alfa took my existing car and then drove it through central London ( didn't need to do this) for which I then received a congestion charge fine. Two letters later I finally… Read Full Review

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★★★★★

“Trouble free car buying.”

Written on: 16/12/2011 by ronjebb (1 review written)

My initial concerns about internet car purchasing proved totally unfounded with Buyacar.com and I have to say it proved to be an easy, trouble free experience. My new C-Max Titanium turned up earlier than expected, a minor fault spotted during pre-delivery inspection was corrected by the supplying dealer and collecting the car from Buyacar allowed me to meet and experience a courteous handover from the staff.Having checked many prices from dealers prior to ordering I found that I couldn,t find… Read Full Review

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★☆☆☆☆

“Poor Service”

Written on: 29/11/2011 by wilsonst (1 review written)

After 7 months i was informed that the suplier used by buyacar would not be able to supply my vehicle. It was a Freelander 2. I felt like i was provider with very poor information for the last 3 months. Not impressed… Read Full Review

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★★★★★

“excellent service”

Written on: 28/11/2011

Just taken delivery of a brand new Citroen C4 Grand Picasso, 2.0HDI exclusive with sat nav etc. I am always a bit sceptical about purchasing from websites- particularly when spending this much money, but generally feedback seemed pretty good so I took the plunge. Ordering was very easy, and specifying what I wanted was straightforward. The savings were nearly £7,000. I had been to a couple of Citroen Dealers and the closest any could get was £5,500 more expensive. I was promised a… Read Full Review

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★★★★★

“Very good indeed”

Written on: 28/11/2011 by JohnFF (1 review written)

My ordered C Max arrived on time with very little hassle throughout. I am delighted with the car and no dealer I approached could come near with the price nor the spec. Two small down sides, the frustration of not having a guaranteed delivery date to allow a confirmed date to sell my old car and the young lady who answered the phone on a few occasions that I rang, could at least try to appear to be interested! Overall delighted with the service and my vehicle… Read Full Review

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★☆☆☆☆

“Worse than terrible........ lied to and sworn at by...”

Written on: 28/11/2011 by JBearman (1 review written)

I am not exaggerating when I say I have just had the worst customer service ever, if you could even call it a service. I dont normally write reviews but I think others should know how appalling Buyacar is! I was a little sceptical before Id placed my order as I had read some rather mixed reviews and was a little concerned about the quoted lead times which was the main gripe in most of the bad reviews. I decided to not use my better judgement an ordered a Landrover Discovery 4 at the start of… Read Full Review

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Matiz0008's Response to JBearman's Review

Written on: 22/12/2011

Thanks for the review. I was planning to place an order this weekend and now dropped. Let them know that there is one more customer lost because your terrible experience!!

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★★★★☆

“Happy Enough”

Written on: 22/11/2011 by Rob_0 (1 review written)

Just collected our new Citroen Picasso, overall very happy. Local dealer could not get within £2K of price and didn't understand how they can do it! But they can! You just need to apply some common-sense about who they are and how they work. With a price saving of this you have to be prepared to be flexible on delivery; you’re not going to be top of the queue when you are saving 20% over main dealer customers. Pay your deposit on credit card to have some safety, chase for an on-line delivery… Read Full Review

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★☆☆☆☆

“Bad Customer Service”

Written on: 20/11/2011 by Jack_sim (1 review written)

I ordered a new Freelander 2 from Buyacar.co.uk on 1st July 2011 and paid a deposit of £1000. I was given a provisional delivery date of early October 2011. The site stated that if your delivery date did not change then things were going as expected. Accordingly when the date changed to mid October shortly afterwards and then did not alter I decided that by the end of September it would be OK to sell my current vehicle, which I did. When asking whether an actual date for delivery was known I… Read Full Review

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★☆☆☆☆

“Avoid like the plague”

Written on: 18/11/2011 by RichH6109 (2 reviews written)

Buyacar cancelled all customer orders for Land Rovers despite several customers waiting 6 months to 1 year for supply of the vehicle. Customer service is woeful and slovenly and any bad news is supplied by cowardly e-mail shortly before closing time on a Friday. If there is a small lead time on your vehicle then they are probably OK but for all other cars there is always potential for dealership issues during your order. Use their price to negotiate with your local dealer but I urge you to… Read Full Review

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★★★★★

“Mondeo Purchase”

Written on: 09/11/2011 by WilliamOLeary (1 review written)

On 14th June, I ordered a Mondeo Titanium X Powershift with a number of additional options, including the Premium X Pack and Touchscreen Nav System. Because of the options, it had to be a factory build which was completely understandable. Due to an issue with supply to Ford of the Powershift, I was informed that the delivery date would be expected early September. Again, not a major issue for me as I was happy waiting for the 61 plate. I was kept up to speed on build progress throughout, and a… Read Full Review

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Henrymc's Response to WilliamOLeary's Review

Written on: 11/11/2011

Hi William.
I would like to say i wish i was you, as i also purchased a car from buyacar but not receive the efficient and professional service you seemed to have. i was not informed when my factory ordered Mercedes was set back by 1 month for some reason. i just do not see how they can be so different between customers?
would anyone recommend someone for the future?

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★★★★★

“Review of BuyACar”

Written on: 27/10/2011 by JAHSOH (1 review written)

I ordered a 1.2 TCe Renault Clio Dynamique 5 Door in mid July 2011. Delivery was estimated at approximately 12 weeks, which was as expected as I had added a number of factory options. The process was simple and smooth, I configured the car to my specification and was then sent a quote, at which point I paid my deposit and the order was placed. I was kept up to date regularly with the estimated delivery date. When the car was ready for delivery, I receieved my final invoice and delivery was… Read Full Review

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★★★★☆

“Go for it!”

Written on: 27/10/2011 by bristoca (1 review written)

Bought Peugeot Partner Van early October, 1st experience of parting with so much money over the net was a bit stressful, but having done it I would certainly do it next time. Website fantastic as was the price. All the guys very professional and easy to deal with… Read Full Review

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★★★★★

“Very efficient and great saving on a new car”

Written on: 24/09/2011

I have just received a new Kia Sportage KX3 AWD 2.0 diesel this week, saving around £3700 pounds off the list price. The whole experience with Buyacar has been very good-simple to order the vehicle on line,efficient customer service and the vehicle was delivered 2 months ahead of the initial estimated delivery date. I am really pleased with the car so far.We shall be looking to change our other vehicle in a couple of years time and I shall certainly have another look at Buyacar then… Read Full Review

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★★★★☆

“A very happy man”

Written on: 12/09/2011 by Kenthomas (1 review written)

I have use Buy a Car twice and each time I have been very happy with the service I have received. The discount I got off my new car, A Ford Focus Titanium, was excellent. Buy a Car ensured that my car was delivered to me on the agreed date, and the whole process went very smoothly. I would have no hesitation in using Buy a Car again in the future or recommending it to a friend… Read Full Review

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★★★★★

“A pleasure from start to finish”

Written on: 08/09/2011

A purchase of 1000's of pounds is a daunting prospect and performing that transaction over the internet could be worse still. Thankfully through BuyACar my fears were worthless. From the initial inquiry to delivery, I have found the BuyACar team and process faultless. I made a huge saving on our chosen vehicle (even when the vehicle in question was so popular the manufacturer was having trouble keeping up with demand) and our part-exchange price was reasonable (well, I'm not going to say it… Read Full Review

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★★★★★

“A very happy customer of Buy A Car!”

Written on: 06/09/2011 by jayjay68 (1 review written)

I saved over £5000 on my new car with buyacar.co.uk including options, which is fantastic on its own, but when you add in the excellent customer service you get from the buy a car team, keeping you up-to-date throughout the process, sticking to the price quoted, getting the car delivered on time and to the correct spec and the follow up call after delivery, this marks them out as the number one internet new car dealer in my opinion! I am a very happy customer, who would definately use them… Read Full Review

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★★★★★

“Great car, savings and service - Mercedes Benz A CDI 160”

Written on: 05/09/2011

Although I was very nervous at buying a car online, savings of over £3000 and reviews that seemed to say that Buyacar was a legitimate, honest company encouraged me to buy my new Mercedes Benz A Class car from BuyaCar.com. Throughout they were very helpful, answering questions about various options such as the storage package, and sorting out delivery for the beginning of September even though it was actually available early August. Buying a car online also meant that I had time to think… Read Full Review

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