Buy A Car Reviews - www.buyacar.co.uk

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★★★★☆
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★★★☆☆

“New car good, after Sales support poor”

Written on: 18/02/2015 by Bogtrotter18 (1 review written)

We were pleased with the car we ordered, but the perception we have after the purchase is of a company that is less interested after the car is purchased. Specifically, it took 7 weeks to get the V5C document, and then only after I had chased Buyacar 3 times. An additional qeury re servicing has never been answered even after furthur chasing. In summary, the savings would have to be significant to overcome my concerns on the after sales part. I have given a rating of 3 here. If the after… Read Full Review

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Busterdan's Response to Bogtrotter18's Review

Written on: 23/02/2015

Having received your V5C are you shown as the first owner/keep as promised by Buyacar?

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Bogtrotter18's reply to Busterdan's Comment

Written on: 23/02/2015

Yes, no problem with the V5C

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Busterdan's reply to Bogtrotter18's Comment

Written on: 15/03/2015

Yeah I've received mine now too

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Busterdan's reply to Bogtrotter18's Comment

Written on: 15/03/2015

Yeah I've received mine now too

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★★★★☆

“Easy and No Problems”

Written on: 15/02/2015 by smythy69 (1 review written)

We were quite dubious of buying a car on-line, without seeing or driving it first, and handing over so much money to a faceless web page. However, after conducting a search of Buy A Car and reading the reviews on this page we decided that we would give it a go. We searched for the car we wanted and found one that matched our requirements and at a good price (used car, not new). The car was coming from a dealer and we were happy in the knowledge that it would have received a dealership check… Read Full Review

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★★★★★

“So happy! ”

Written on: 13/02/2015

I love my new car and was so happy with the service. Was delivered to my door with no problems at all very happy and my 2 year old loves it. I would recommend this to everyone. I liked that they searched for the best car for my needs and budget And all my requests… Read Full Review

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★★★★★

“love my new car...”

Written on: 13/02/2015 by 54liberty53 (1 review written)

So pleased with my car,delivered to front door and less money then from our local dealer,cant be bad.Well done to all… Read Full Review

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★★★★★

“Zoom Zoom Zoom”

Written on: 12/02/2015 by Murphy-Altwo493 (1 review written)

The whole process from purchasing the car to the delivery was very pleasant. There were no major issues everything ran smoothly, the only issue I had was that due to the Christmas holidays approaching it did delay the delivery of my car. For future customers, please provide regular feed back on delivery status if there is a seasonal holiday approaching that may interfere with the delivery. Many thanks Rishna… Read Full Review

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★★★★★

“Excellent”

Written on: 11/02/2015 by AndresGill (1 review written)

I am extastic with my purchase from Buyacar. 1. Car brought a much better price than any Dealer offered me. 2. Customer Service was brillant throughout,kept informed, and very helpful with any worries or queries. 3. Delivery promised in two weeks, and it was delivered to my home on time. The Driver called the day prior to delivery to give me a estimated time of arrival, called again 30minutes before he arrived so the car was delivered nice and early and on time. … Read Full Review

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★★★★★

“Too good to be true - Not this time”

Written on: 11/02/2015 by DamianMcGrath (1 review written)

I tried buying a new car direct from a Ford dealer but they kept pushing the finance and lease packages. Found Buyacar much cheaper and easier to deal with. I was nervous about spending this much money with an on-line company but it worked out very well. Marta was awesome, she went out of her way to sort out an insurance problem not of her making. I will definitely be using them again… Read Full Review

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★★★★★

“Easy”

Written on: 10/02/2015 by Gilbert02 (1 review written)

Was very simple to buy a brand new car, it's like ordering any thing else online. I don't like it when I go to the car dealer and they telling me to get this car or buy this accessory etc. From my BED I had time to browse what I wanted and not be pressured into anything and now enjoying a brand new car delivered to my door… Read Full Review

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★★★★★

“ford b max”

Written on: 07/02/2015 by qoRalston117 (1 review written)

car ford b max march 2014. very good service. saving 4 grand on dealership price car driven to my door. no problems will buy again great team. tel ipswich… Read Full Review

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★★★★★

“Great service ”

Written on: 05/02/2015 by ckMuir454 (1 review written)

I decided to order my Hyundai i10 from buyacar everything went as expected and the service and communication was great date was put back but when I received it it was as expected and I was glad I had chosen Buyacar Great service… Read Full Review

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★★★★☆

“good experience”

Written on: 01/02/2015 by Aliso (1 review written)

great experience - great car. Ordered 2nd hand mini delivered within 2 weeks. Had a little trouble with website as I couldn't log in which caused a little worry over authenticity of deal. However needn't have worried - email and speaking directly to staff worked fine. Really pleased with the car - log book etc now with me. Would definitely do this again. Better than spending hours in a car showroom… Read Full Review

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★★★★★

“Trustworthy - No Sales Pitch”

Written on: 29/01/2015 by IanHardy (1 review written)

Having looked for a car for a while now I had found a car that I loved on buyacar.co.uk and emmediately agreed to purchase it. Unfortunately when the car was going to be purchased on my behalf it was already sold just that day. My contacts endeavoured to find me a replacement car within 24hrs. One person contacted me the very next morning! As my desired car had a few extras that I didn't want to do without, it made finding my car even harder but I am happy to say that she found me a brand new… Read Full Review

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★★★★☆

“Very Good Service and Savings.”

Written on: 23/01/2015 by Meredith390 (1 review written)

I have bought two cars with buyacar. The first was a Nissan qashqai 1.6 dci Tekna in 2012, and a seat Ibiza ST Fr 1.4 ACT in 2014 when my circumstances changed. The discounts and services were very good on the purchases… Read Full Review

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★★★★★

“Very happy with my car and great price!”

Written on: 17/01/2015 by remil (1 review written)

I had used Buyacar 7 years ago to buy a new Fiesta and part-exchange,and had been a very satisfied customer then. This time I was looking for a used Hyundai i10, initially I was disappointed, as the car I paid a deposit on, turned out to be unavailable, as they hadn't updated their website. However, I soon got an e-mail and phonecall from the manager, who took my requirements and quickly sourced a similar car at a very good price, within about an hour!I am very happy with the car, which arrived… Read Full Review

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★★★★★

“Fantastic service and savings!”

Written on: 08/01/2015 by Powers389 (1 review written)

This is the second time I have used this company, the last being seven years ago. I was completely satisfied then so felt very confident in ordering my new fiesta. I cannot fault the communication, both on the phone, emails and the website. I was kept upto date at all stages and had good service in delivery, with a date and timespan being negotiated and confirmed on the day. I would not hesitate to use this company again… Read Full Review

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★★★★★

“Excellent service”

Written on: 07/01/2015 by alanwards (1 review written)

I never thought i would buy a car without seeing it first, but buy a car have certainly changed that. I recently purchased a 2 year old Hyundai i20. The first car we chose was apparently unavailable after paying the deposit because someone had walked into the showroom and bought the car. Within ten minutes i had a phone call to tell me this. Another car was found in less than 2 hours, same model, same spec, lower mileage but still the same price. Any questions or concerns i had were… Read Full Review

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★★★★★

“Was a bit doubtful, but very impressed!!”

Written on: 07/01/2015 by batsandbows (1 review written)

I was a bit doubtful at first about buying a car online. I am a web designer so I do know a lot about how things work online but I was still sceptical about purchasing something so big on the internet! I researched a lot about Buy A Car before making the purchase and 99% of comments were good, and the other 1% I read didn't seem to be anything major so I took the plunge. Before purchasing my Fiat 500 I set up an account with them and asked them quite a few questions that I had over about the… Read Full Review

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★★★★☆

“Could have been better”

Written on: 30/12/2014 by Huddersred (1 review written)

Ordered a Vauxhall Mokka 1.7cdti in June with an estimated delivery date Mid October finally received the vehicle on the 20th December. My only criticism is that I wish they could have been more honest with me regarding delivery dates rather than giving me endless false hopes and promises. I understood I ordered a vehicle built to order and in the end understood the delays from Vauxhall. To end though I saved 6k off the book price the car has arrived delivered straight to my front door and is… Read Full Review

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★★★★★

“Hassle free buying”

Written on: 29/12/2014 by Larkin61 (1 review written)

I was in the market for a new Nissan Qashqai Tekna 1.5dci at the end of August 2014 and found the Buy A Car website which advertised availability. Unfortunately, I just missed securing it by 1-2 hours. However, they were able to order me another one which was delivered at the beginning of November, ahead of their original estimate. The ordering process was as easy as could be and even the trade-in option was easy to negotiate. The documentation was all done electronically and painlessly. All… Read Full Review

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★★★★★

“Fantastic Service for Nissan Qashqai”

Written on: 28/12/2014 by RajBh (1 review written)

We ordered a Nissan Quashqai Techna 1.2 in November 2014 and were able to save significantly off the standard price, but the real surprise has been the service we received from buyacar.com and the dealership in the midlands. The car was delivered within 2 weeks of our ordering, and has been perfect in all respects. The dealer delivered it direct to our house in London, and made sure everything was pristine. He gave us a full intro to the car. The whole experience has been faultless, and we'll… Read Full Review

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