Reviews for Dial-A-Phone www.dialaphone.co.uk Reviews

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Waited in all day today for a delivery.Nothing arrived. customer services said they have a problem 7000 phones to be delivered backlog and could not tell me when i would get my phone.BE WARNED!!!!!!!!!,

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THIS IS THE WORST COMPANY I HAVE EVER DEALT WITH!!!!! I ordered a phone on 05/11/2009 for next day delivery paying the extra 5.95 charge. I waited in and the phone did not arrive. Since this I have had 4 different delivery dates and I have still not recieved the phone. I have tried to contact the co ...

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This has been the worst mobile phone buying experience of my life. I have not received any correspondence from dialaphone, I was unable to log onto my account, I got sent a faulty mobile phone, I had to phone up 5 times before they sent me the details of how to send my phone back. I have been told t ...

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Absolutely awful - really wish I had googled the company first before buying from them.

Slightly cheaper than elsewhere, but the statement "you get what you pay for" is so true in this case.

There is no way to contact the company after buying a phone from them. They actually make false statements ...

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Found a great offer on dial a phone for a HTC Hero with a free laptop! My Daughter wants a laptop for Xmas and as I was keen on the Hero it seemed ideal.
Called dial a phone discussed the offer, placed the order. Easy!
THEN I found this site full or bad reviews for dial a phone!!
I spent the next ...

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Recently bought Samsung S3500 on PAYG. I'm quite organised at checking bills and household costs etc and spent a lot of time searching for a phone for my purposes.
Saw Dialaphone website and it is as easy to use and purchase from as any other phone website. Phone arrived on time but credit (purchase ...

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I've used dialaphone twice - 18 months ago I got a Samsung F210 on O2, plus a free 17" Samsung LCD TV. All arrived ok. After reading some of the reviews on here I was nearly put off using them again but have just got an HTC Hero on Orange and can't fault the service - phone arrived next day and real ...

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I ordered a phone from Dial-A-Phone and waited all day for the phone to arrive on the day they said it would. It never did. I decided to give up on this company and go with another. I heard nothing more from this company. A few months later Dial-A-Phone's solicitors phoned me up telling me I owed th ...

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ordered a phone and was a quick delivery but phone broke so Dial-A-Phone tried freeloading me off with a repair when it wasnt me as it was broke when i had it, and i am still waiting for the new phone. they said i would get one if i sent it back and had several delivery posponed emails which have an ...

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This firm is shambolic, the customer service department is the worst I have experienced. They do not answer emails and it is impossible to speak to a human on the phone - they use an 0844 number so are not cheap.

They fail to deliver as promised and send automatic emails confirming dispatch even th ...