Marks & Spencer's Coffee Shop Reviews

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★★★☆☆
2.5 / 5
37% of users recommend this
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  • Quality of Service

  • Value For Money

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★☆☆☆☆

“Their product offer in terms of price, quality and...”

Written on: 10/11/2008 by pleasant (1 review written)

Their product offer in terms of price, quality and convenience are nothing more or nothing less of what I would expect from any of the coffee shops up and down the country. Their customer service however, was very poor and the speed of delivery was attrocious… Read Full Review

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★★★★☆

“The coffee was almost strong enough and it's fair...”

Written on: 15/03/2008

The coffee was almost strong enough and it's fair trade.. It's good to get a decent cup of coffee in an English coffee shop… Read Full Review

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★★★★★

“I really just love Marks and Spencers and there cafe...”

Written on: 19/10/2007 by streetangel22 (1 review written)

I really just love Marks and Spencers and there cafe too. I think it's amazing… Read Full Review

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★★★★★

“Lovely coffee ”

Written on: 22/07/2007 by grandma p (1 review written)

Lovely coffee
reasonable price
need bigger area… Read Full Review

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Djb1946's Response to grandma p's Review

Written on: 10/08/2007

I found this review helpful because...it agreed with my own experience at Marks & Spencer's Coffee Shop.

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★★★★☆

“Oh so slow. Why? There seem enough staff at the marks...”

Written on: 05/03/2006 by fern13 (1 review written)

Oh so slow. Why? There seem enough staff at the marks & Spencer's Coffee Shop in Cheltenham, but they seem to have their own priorities, and these do not include being properly organised to serve you quickly. Some M&S Coffee Shops sell gluten free, but some don't… Read Full Review

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Lisalan's Response to fern13's Review

Written on: 20/02/2010

I found this review very helpful because... I agree!. I love M&S coffee shops,and I've been to quite few, but the service rates from slow but polite, to slow enough to walk away and go somewhere else despite the quality of the coffee and cake.
<br/>Does any one, by the way have the recepie for the M&S cafe victoria sponge? it is a Seriously good cake.

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★★☆☆☆

“We had a really good cup of creamy latte in Marks &...”

Written on: 02/02/2004 by dinahdoll (12 reviews written)

We had a really good cup of creamy latte in Marks & Spencers Coffee Shop in Aylesbury,Bucks on Saturday. In fact it was one of the best we had ever had. However, our only complaint they had Radio 1 blasting out really loud, in fact, it was so loud, you could not hold a conversation!! This was vey unusual for Marks as they normally do not play music in their cafes. I do not mind a little background music, but this was really beyond a joke!!… Read Full Review

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