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Written on: 13/07/2010
After loosing all my photos/videos of over 4 years on my backup drive (ironic ehh?) I was extremely devastated. I did some research and found Binary Biz. The software was a joy to use, live support was there for me, and all my photos and videos are back! Thank you VirtualLab!!!… Read Full Review
Written on: 13/07/2010
Very good software! Recovered all my data from my crashed drive. Binary Biz offers a live chat support feature which really came in handy. I highly recommend to everyone!… Read Full Review
Written on: 01/04/2010
My ongoing battle with BinaryBiz has been entirely fruitless and frustrating. Now I'm at the point where my only source of power over them is to at least warn others.
I placed an order for "quota" to be used on data recovery software. The software was available for immediate download. The order was placed on October 9th at 5 PM. Prior to the time my credit card info was taken, there was no disclosure as to the time it would take to deliver the "quota." In addition, very suspiciously, they… Read Full Review
Written on: 02/02/2010
They are unscrupulous and will harass you to try to take your money… Read Full Review
Written on: 22/10/2009
BEWARE!! Customer support sucks big time. They either ignore requests or say "Read the FAQ's"(I had). The program didn't read anything from the disk and didn't return any messages or errors indicating what the problem may be or how to proceed. I'm surprised they're still in business. LOOK ELSEWHERE FOR HELP!!!… Read Full Review
Written on: 07/08/2009
BinaryBiz is the worst, most UNTRUSTWORTHY business I have ever had the displeasure of doing business with in my opinion. Charged me twice for same subscription, then refused to refund until VISA stepped in. Do not recommend them… Read Full Review
Written on: 01/12/2008 by DerralVL (1 review written)
This company is no longer responding to support requests, but continues to charge subscription fees for subscriptions I had. They were also advertising options & services in Sept '08 that you could not purchase. Emails get returned as no such mailbox… Read Full Review
Written on: 07/09/2008
Does not recover damaged partition, locks up my computer, stay resident in memory and can not shut down now.
Lock up system drive manager.
Very poorly developed in my opinion, and to expensive for me, company should give you none for testing there beta product I feel.
Therefore I do not recommend BinaryBiz Virtual Lab Client… Read Full Review
Written on: 02/08/2008 by ohbob (1 review written)
Not sure how well it works, never got that far but they don't tell you all the costs until after you buy. When I learned how much it would cost to recover my data, I asked for a refund. I have not yet had a rep;y for over a week and feel I have received no support. I kept writing them since there was no phone number to call and finally gave me a refund. Support and service was no good but due to my experience I do not recommend BinaryBiz Virtual Lab Client… Read Full Review
Written on: 09/01/2008 by Joneber (5 reviews written)
BinaryBiz Virtual Lab Client did work for me, but the recovery of over 100GB requires purchase of more recovery 'quota'!… Read Full Review
Written on: 18/07/2007 by tks55 (1 review written)
Stay Away! You can get more for less elsewhere.
There is no documentation for the CD/DVD recovery module. Email support is surly and not helpful. The software doesn't work well. I recovered only 1 of 3 damaged files. Another vendors software recovered all 3 without a problem… Read Full Review
Written on: 09/05/2007 by bystrc (1 review written)
I wasted two weeks working with this program to recover a re-formatted disk. The program was able to identify files on the disk beautifully and I could preview the content. Inexplicably it was not able to recover a single file. I spent $150 for nothing. I want a refund. If the company wants to regain the goodwill of the user community, it should (1) provide real customer service, and (2) offer to recover the first file for free.
Try to imagine my frustration, seeing my files on the list of… Read Full Review
Written on: 06/05/2006 by guyindrag (1 review written)
Over all, it's a good buy due to the ability to see what you want to recover before you purchase… Read Full Review
Written on: 29/10/2005 by sphere401 (1 review written)
I was quoted a price of $19.95 from BinaryBiz, to recover less than 1GB of lost data. After entering my credit card information, I was told that my credit card had been approved for the amount of $104.95! I immediately cancelled the service and did not use it but BinaryBiz refused to give a refund. They told my credit card company that they had given me an ALL SALES FINAL policy. Not only was that policy never presented to me, but there was NEVER a total given, or a request for confirmation… Read Full Review
Written on: 15/09/2005 by klapper2001 (1 review written)
I purchased a few Gigs of quota from BinaryBiz Virtual Lab Client because our server crashed. I only used less than 1GB of quota to recover some files. A year later, when I needed to use their software again, I tried to log-in using the ID and password I was originally given, and have used. It wouldn't work at all. I contacted their customer support, and all they tell me is that they don't have any information about me or my account. So basically they just took my money for a service I only… Read Full Review
Written on: 09/08/2005 by rh456 (1 review written)
Downloaded $200 worth of quotas from BinaryBiz to recover some files. It wouldn't work for me so I requested a refund. They replied that it would take "two billing cycles" for a refund to show. That was in Feb of this year and as of today (Aug 9, 2005) my money has not been refunded. Found an address for them in Denver, contacted the BBB there, but they were "not able to locate" the company there. Warning to anyone who uses this: You better hope it works for you, because you won't be able to… Read Full Review
Written on: 10/06/2005 by scottsmyname (1 review written)
BinaryBiz Virtual Lab Client is great software. I don't know what the complaints are about, but I expect you can't make every one happy all the time.
I rate this two strong thumbs up… Read Full Review
Written on: 30/07/2004 by Zorro (1 review written)
BinaryBiz is a rinky-dink company with an attitude. They managed to hack off both me and a coworker to no end. I would not recommend doing business with them. As a matter of fact, I would avoid them at all costs. Seriously… Read Full Review
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Written by Hollis34Jevne