Car Loan 4 U Reviews - www.carloan4u.co.uk

★★★★★
4.5 / 5
89.0% of users recommend this
  • Speed Of Loan

  • Customer service

  • Value For Money

Summary

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Car Loan 4 U - www.carloan4u.co.uk
Car Loan 4 U - www.carloan4u.co.uk
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Car Loan 4 U - www.carloan4u.co.uk
Car Loan 4 U - www.carloan4u.co.uk

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“Great service”

Written on: 29/06/2014 by Anthduffy (1 review written)

Great service from start to finish. Every member of staff who I spoke to and dealt with my application were very helpful and professional and I now own a fantastic car. Thanks and would definitely recommend… Read Full Review

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“This is a middle man commission based company. Car...”

Written on: 29/06/2014 by Decentdude33 (1 review written)

This is a middle man commission based company. Car Loan4u will harass you with daily texts and e-mails to ask "have you found your car?" The advisors quote one APR rate on finance however on the paperwork they send you the APR rate is totally different. A clear breach of the FCA code of conduct. Also you are given bully boy tactics e.g." you cannot apply elsewhere for finance as it will be declined". God knows how much money CarLoan4U are paying Autotrader, What car and Piston heads to be… Read Full Review

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“fantastic professional service”

Written on: 29/06/2014 by 75Healy (1 review written)

Really pleased with the fast professional service, very quick on decision making, I would definitely recommend it!… Read Full Review

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“One very happy customer”

Written on: 28/06/2014 by MarkGhappy (1 review written)

Fantastic service. At first I wasn't sure as I have some adverse history on my credit file but after speaking to my personal adviser he made everything really easy and explained everything. I couldn't of asked for better. I will definitely be recommending and using the service again… Read Full Review

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“Really Great Service”

Written on: 27/06/2014 by LukeSalem (1 review written)

I was quite sceptical to begin with, but I decided to go ahead with a loan from CarLoan4U. I was not disappointed, the customer service I received was phenomenal, my personal advisor was fantastic and made the whole process really easy and actually quite pleasurable, I couldn't have asked for better. When my loan agreement is up I will be going with these guys again, would give them 10 stars if I could!… Read Full Review

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“Best of the Best”

Written on: 26/06/2014 by Hasyx (1 review written)

Best of the Best. very nice service, quick, efficient and helpful staff..... thanks to everyone who helped me getting my car......big thanks to you guys in particular and rest of the team. I am very happy :D keep it up :D anyone wants a nice car loan deal - remember its carloan4u "the number 4 and the letter U" thanks again :D… Read Full Review

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“Very good customer service”

Written on: 26/06/2014 by paul390 (1 review written)

Outstanding service. I had trouble with a previous credit company which made applying for credit a nightmare. If it wasn't for carloan 4 u I was going to lose the car but they sorted all the issues fast friendly and efficiently. I'm so grateful thank you. I would definitely recommend you to anybody… Read Full Review

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“Extremely efficient and hassle free service ”

Written on: 25/06/2014 by helbs70 (1 review written)

Car Loan 4 U were incredibly easy to deal with - by far the easiest process I had ever experienced. I applied for a loan on Thursday evening, and despite my poor credit history, I was pre-approved on Friday and provided with details of what car age and value I could purchase. I found a car over the weekend and the agreement was sent to me via email, which I was able to sign and return by email. The funds were released to the Car Dealership on Monday and I collected my lovely new car on… Read Full Review

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“Excellent, Good, Professionalism”

Written on: 24/06/2014 by 463Corbett (1 review written)

I am very please with the whole process with my application and it was dealt with professional manner from start to finish and I hope you continue with your good work and explaining how the loan works and the individual criteria requirement which type of car to buy and advising the dealer you deal with… Read Full Review

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Carloan4U's Comment

Written on: 24/06/2014

Thanks very much for the feedback! We're really happy to have helped, and hope you're enjoying your new car.

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“Car loan. for me ”

Written on: 23/06/2014 by carloanforme2 (1 review written)

Many thanks for handling my loan swiftly and smoothly and delivering on time i would definitely recommend you to family and friends… Read Full Review

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Carloan4U's Response to carloanforme2's Review

Written on: 24/06/2014

Thank you so much for taking the time to leave this review!

We really hope you're enjoying the new car :-)

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“Fantastik”

Written on: 23/06/2014 by Stilesoa343 (1 review written)

Carloan4u make things so simple and easy for you. They have a very good customer service team who make ewerythin clear and fast… Read Full Review

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Carloan4U's Comment

Written on: 24/06/2014

It's great to get this kind of feedback, so thanks very much for taking the time to leave your review.

Happy driving!

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“If I could award zero stars I would.. ”

Written on: 22/06/2014 by Finch91 (1 review written)

My original interaction with Carloan4U was great. The advisor made the whole process sound simple and easy but in reality that couldn't be any further from the truth. I'm sure if you're desperate for anything with four wheels then they might be of some use but in my case they lied to me, made me jump through hoops and changed the goalposts to suit themselves. Initially I was told I could purchase a car from a private seller and having located a suitable car and agreed a price with the seller… Read Full Review

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Carloan4U's Comment

Written on: 24/06/2014

Thank you for leaving your feedback. We pride ourselves on the standard of service we provide, so we're really concerned to hear about your experience of using our services.

Our process enables customers to shop for their car knowing their budget in advance, however each of the 15 lenders on our panel has various vehicle criteria that must be met, which varies depending on the lender. We apologise if this wasn't clearly communicated to you throughout the process.

Every customer we have is assigned a Personal Advisor to support them through the car buying process, and we always do our best to ensure that they remain to be the single point of contact. The relationships we aim to build with each of our customers is one of the things we get the most positive feedback about, so we're very sorry that you didn't enjoy an experience that was up to our usual standards.

If you'd like to discuss any aspects of our service in any more detail please contact us directly and we'll be happy to help.

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“Friendly and fast! ”

Written on: 21/06/2014 by 373Herndon (1 review written)

These guys were incredibly quick at seeing me approved for finance with a number of lenders. They also helped me find a dealer so all I had to do was find the car that was right for me. After I had picked the car all I did was let them know and they had the documents the next day. It was paid out later that same day and I picked up the car that weekend. All in the space of 7 days. Brilliant!… Read Full Review

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Carloan4U's Comment

Written on: 24/06/2014

This is great to hear - thanks so much for the review. We're glad to have helped - enjoy your new car!

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“my advisor was great”

Written on: 19/06/2014 by missaj (1 review written)

I am very happy with the service that was provided my adviser was great and really helped and helped me find something in my budget would recommend… Read Full Review

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Carloan4U's Response to missaj's Review

Written on: 24/06/2014

Lovely stuff - thanks very much for the feedback :-) we hope you're enjoying your new car.

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“service excellence !!!!!”

Written on: 18/06/2014 by Melanyv409 (1 review written)

Customer service is excellent they took care of everything and sorted it all for me .would definitely recommend… Read Full Review

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Carloan4U's Comment

Written on: 24/06/2014

Thanks so much for the feedback. We pride ourselves on the customer service we provide, so it's great to hear that you'd recommend us.

Enjoy your new car!

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“first class service and can work out cheaper then a dealer”

Written on: 16/06/2014 by queensclose (5 reviews written)

these people found a car loan cheaper then the mainstream dealer could offer. assigned a contact.   found the car and called the contact. loan was approved over the phone. and documents sent in 5 minutes however the dealers was not happy that i didnt use their finance. but why would i want a more expensive finance deal. they tried everything to change my mind well done your a credit to the company… Read Full Review

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Carloan4U's Response to queensclose's Review

Written on: 24/06/2014

Thanks so much for the review. We do our best to work alongside reputable dealers in the UK to provide our customers with the freedom to buy the car of their choice at the best possible rate.

We really appreciate hearing about your experience, so thanks again for the feedback.

Enjoy your new car!

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“poor service”

Written on: 15/06/2014 by CannonGriffin (1 review written)

Request a loan for my car and given a named agent who I found difficult to get hold of after loan approved. Call handlers promise each day that calls will be returned. This was rarely true and when they returned calls it was just before closing so nothing could be sorted out. There are a collection of call handlers who seem to have a role of delaying and not putting your calls through with a collection of excuses to boot. Also promises of have everything completed on the day. 3 days (after… Read Full Review

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Carloan4U's Comment

Written on: 24/06/2014

Thanks for the feedback - we're really sorry to hear about your experience with Car Loan 4U, and apologise that our service wasn't up to it's usual standard.

We assign a Personal Advisor to all of our Customers to provide consistency throughout the full process, which usually works very well. Our customer service is something that we pride ourselves on, so would welcome you to get in touch with us directly in order for us to investigate where things went wrong for you.

We hope you have now managed to get into your new car. If there's anything else we can do for you please don't hesitate to contact us directly.

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“fantastic”

Written on: 12/06/2014 by Happydays32 (1 review written)

Fantastic team of people very helpful and friendly as a first time driver buying a car I found it very daunting and scary but they helped me with everything making it all easy as possible they explained everything perfectly anything I didn't understand they were happy to explain again until I understood they spoke to me like I was a friend not just some customer I found the overall experience brilliant would highly recommend to any new driver or anybody looking into purchasing a new car happy… Read Full Review

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“Fantastic service & makes the entire process look so...”

Written on: 12/06/2014 by c4arunsam (1 review written)

Carloan4u make things so simple and easy for you. They have a very good customer service team who take care of the end-to-end process in a way that fits your requirement… Read Full Review

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“Great stuff”

Written on: 12/06/2014 by Gibbons299 (1 review written)

It was great and pleasant deal. This company is very specific and keen to find the best for you and working speed is great. Thank you… Read Full Review

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