Shop Goodwill Reviews - www.shopgoodwill.com

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★★☆☆☆

“very greedy especicailly for a "non-profit".... ”

Written on: 18/07/2013 by tzack (1 review written)

Shipping and "handling" charges are pure theft. 2-4x actual cost. I have bought vintage photography equipment from time to time. "Not tested" means doesn't work and probably not repairable. Love the "no batteries" to test excuse. Goodwill doesn't have at last "AA" or "AAA" batteries? Perhaps they only have "not tested" batteries? Many untested (read not working) items have shipping charges far in excess of the item value. Far better off to use Ebay where the shipping charges are mostly… Read Full Review

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★★☆☆☆

“Shame on you”

Written on: 02/07/2013 by mccorpsman (1 review written)

I am retired military. I supported Good Will because they hire vets and support disabled vets; this site is a rip off. They charge way too much for shipping and then charge handling on top of it. I've bid on the same items three and four times. I started downloading the photos of the items I was bidding on. Someone else would win, then the item would be back on the site from the same home store using the same photo. There is no such thing as a bargain on this site - they see to it… Read Full Review

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★☆☆☆☆

“Shill Bidding”

Written on: 13/06/2013

I do alot of bidding and buying of coins on EBay, so i started looking at coins on Shop Goodwill.com and noticed that at the beginning the prices looked like they were in line with the values of what they should be and then at the end they skyrocketed way beyond the value of the coins, and also noticed some mint sets that were selling for double what you could buy them on EBay for at a buy it now price. Will never buy anything off of Goodwill.com. Should be looked into… Read Full Review

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★☆☆☆☆

“no refund”

Written on: 11/06/2013 by bonniecats (1 review written)

Won a auction and the darn thing was sent to wrong address , They still didnt refund shipping to me. Also emails were blocked that i sent trying to solve the matter. I never have heard back and I even contacted customer support . I paid for shipping And never got the item !!!!!!… Read Full Review

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★★☆☆☆

“Rotten Policies Considering Rely on Public Generosity”

Written on: 25/05/2013

i have purchased items from them online. most of the time they are not completely as described. what stinks is that they have somewhat draconian policies considering every item they have is donated to them by us! they get them for FREE. AND on top of this i believe they are tax exempt. it is bad enough that at the local shops they have attitude, they own the store! in my case i could not pay for items, which i had bid for because their system was denying my payment. after e-mailing 4 times… Read Full Review

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★★★☆☆

“There's something rotten in Denmark.”

Written on: 24/05/2013 by arcticwolf-71960 (1 review written)

I have been shopping at this site for nearly 8 months now, and find some of their practices to be a bit questionable. I have received some items that were as described, and other items (like laptops) with missing parts. I'm beginning to think that the items they mark at untested are actually known to be broken junk before they list them. I sense something fishy about their whole operation, to tell you the truth. Also, it appears that some of their technical staff is clueless when it comes to… Read Full Review

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★★☆☆☆

“sic and tired”

Written on: 05/04/2013

I have bought many items from SGW over the years, and have gotten some good items, Although.. it is a gamble! Most things have damage, are not described well, and may be unusable. Now, the shipping is outrageous, too! I sell on ebay, so I know commercial rates. Shoes from one coast to the other are 11 dollars max. Yet on SGW site, you pay $15 and a "handling" fee on top. I received two pair of boots, each just in a large box with no packing at all! What the heck is happening! And, I have had to… Read Full Review

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★☆☆☆☆

“ Goodwill Industries of Central Indiana”

Written on: 04/04/2013 by yachtblder54 (1 review written)

Hello, I bought 13 pounds of Lego's from this stores' online auction. 3 pounds were non legos and trash. I have emailed twice, and still no response. Triple bad!… Read Full Review

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★☆☆☆☆

“High shipping ”

Written on: 28/03/2013

I payed 7 dollars for two autographed footballs great deal but the shipping was 14 dollars it should only cost 4 dollars just is a rip of… Read Full Review

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★☆☆☆☆

“Will not give refund for broken item!”

Written on: 27/03/2013 by meshoppytoo (1 review written)

I like shopgoodwill.com because everything a got was well packaged so nothing could get broken. My last item came packaged well, almost over doing it a little. One of the Pyrex lids came with part of the lip broken off and missing. The broken off pieces could not be found with the wrapped up lid or in the box. The Appleton, WI Goodwill claimed it was broken in shipping, a claim would be filed and I would get a refund. That was two months and many emails ago and still no refund. I was told… Read Full Review

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★☆☆☆☆

“Shill Bidding Rampant”

Written on: 26/03/2013

After watching the SAME musical instrument sell THREE TIMES in the Indianapolis Goodwill.com auction site I realized that someone who actually intends to pay for a won item is competing against shill and phantom bidders who have no intention of ever paying for an item with NO POLICING of this by the Goodwill managers. I suspect they even encourage this to inflate prices to a legitimate bidder. I Would avoid this crooked auction like the plague… Read Full Review

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Soldonbidding's Comment

Written on: 10/05/2013

I have to agree. I've won a few auctions, but after the item is sitting for days right up until the last 5 minutes with no bids, all of a sudden the price jumps and you are outbid. They are monitoring your bids and going in and uping the price. Then the item reappears on the site for auction later on with a higher start price. They also don't represent defects, broken, torn, etc. in the art work.

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Sufferdbidder's Comment

Written on: 07/07/2013

Agreed. LOOK AT FOR EX

"Vintage Apple II Plus Computer, 2 5.25” Drives (13587011)"

in shopgoodwill site (already sold out for surprising low bidder !)

how :- We witnessed very clearly that this item's price went over 151 during the last day of the auction at shop goodwill. And surprisingly went down just before the auction close. Genuine bidders were suffered on not being able to make their bidding decisions due to upsurge and down during the auction time.

Someone is doing something not right ? Shilling ? !

People never seen any such incident on other public auction sites.

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Mkw465's Comment

Written on: 12/06/2013

I am a frequent buyer on this site. My biggest complaint is the upsizing on the packaging and overpricing the shipping. I always check to see if the price they are selling is in line with other auctions or outright purchase on another site. If it is in line I bid for it (as it allegedly helps others). If not, I let it sit. The best way to protest is with your dollars. But we should all be vigilant. There are cheaters everywhere.

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★☆☆☆☆

“I am done with shopgoodwill.com”

Written on: 26/03/2013

A RAZOR, 2 OZ.: Weight 1 lbs. This item has a fixed shipping price of $5 Minimum shipment weight is 1lb., items weighing less than 1lb. will be calculated at the 1lb. rate. Items are shipped using a major carrier usually within 5 business days after receipt of payment. Shipping charges are calculated at payment time. A handling fee of $2.00 applies to this item… Read Full Review

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★★☆☆☆

“Volunteers don't know jack about what they're selling!”

Written on: 22/03/2013

and they think they do know. As a record collector, it make me ill when people take it upon themselves to be experts with absolutely no knowledge, improper research, what have you. You know these poor fools are just going on eBay and looking up records and not even having the common sense to look on Completed Auctions (even that can be flimsy)! Value Thrift is another culprit in regards to improper (and lazy) research. Now to be fair, I have seen a few people listing records on Shopgoodwill… Read Full Review

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★☆☆☆☆

“Junk - Over charged $20..00 on Shipping - RUDE”

Written on: 08/02/2013

Purchased a lot of beads,when they arrived they were junk cheap pony beads which cost me $8.00. They charged me $40.10 shipping (telling me USPS just had a rate increase). Then they shipped it FedEx which cost then $20.00. I was told I could return the item for a refund! What are you nuts! this has already cost me $50.00, so I send it back which would cost me another $20.00 for an $8.00 refund . What a waste of time and money!!! No more shopgoodwill.com for me!… Read Full Review

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Oldstuff's Comment

Written on: 01/03/2013

I have vowed to never buy anything from goodwill online again. They are taking from people by overcharging them on postage. Shipping a one pound item, 17.00 and change. Hello!!

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★☆☆☆☆

“ bunch of junk on to tries. no resolutiotion from them :(”

Written on: 04/02/2013

I purchased a linen lot on goodwill online it was a bunch of junk. One towel was torn in half. Huge wax stains on two others. Crochet edge on linens comming undone on three more. I got two pieces of upholstery fabric that had nothing to do with linens. I also got a pretty big piece of fabric that was a project to make something like a sare but it wasn't. Other pieces had rips tears stuff that couldn't be fixed, I live approx 40 miles from the goodwill. The shipping (UPS) was really… Read Full Review

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★☆☆☆☆

“Slow Shipping!!”

Written on: 08/01/2013 by bethedge (1 review written)

Don't buy anything from the Tacoma GoodWill. It will take them at least 7 days if not longer to get the package out and you still have to pay an outrageous price for shipping. I made a purchase and paid on the 12/27/12 and I got an e-mail today saying that a shipping label was created. It hasn't even shipped yet. I know, there was a holiday and a weekend in there but still it is a business that takes there time in shipping things out. Over a week, its like "oh well we have the money so there's… Read Full Review

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★★☆☆☆

“FAKE ART BEWARE — Know what you're doing”

Written on: 25/12/2012 by ElvisisMyName (1 review written)

I bought two works of art on ShopGoodwill and am happy with both items. I have some experience in this field and notice a tremendous amount of textured prints being sold as originals and worthless, mass-produced, production line "art" from China, Mexico, etc., put out there as originals. Shipping costs are absolutely outrageous and are lining the pocketbooks of someone at Goodwill. I believe shill bidding is a huge problem on this site with the absence of checks and blances that a site like… Read Full Review

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★★☆☆☆

“Needs to be Audited”

Written on: 15/12/2012 by jan76price88 (1 review written)

We used to use Shopgoodwill when it first went online, but quit after several years when shipping rates went through the roof. We also noticed the item descriptions were becoming less and less accurate. We were brought back after a regional manager asked us to give it another chance. Again we will no longer deal with Goodwill. We quickly noticed that shipping charges were badly inflated. Typical was to take a 3lb item and charge 54lb in shipping. More often than not the shipping far exceeded… Read Full Review

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★★☆☆☆

“Over The Top Shipping Rates”

Written on: 25/11/2012

Lots of treasures to be had - but the shipping costs and handling costs are way out of line. They could also benefit from lessons in good customer service. Descriptions are sometimes very vague and sparse. Items are often staged for pictures - they conceal imperfections and sometimes make lots appear to be more than the lot actually is. Some auctions are to lengthy - they should be a shorter period of time. They are also very slow in shipping the winning items. I have personally waited… Read Full Review

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Bigwull's Comment

Written on: 01/12/2012

Typical...you,re bumping your gums about the service..but its not stopping you going there..people like you..are never pleased...get a life...

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Iniquityabounds's Comment

Written on: 17/09/2013

Hmmm...which Goodwill store do you WORK for?

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★★★☆☆

“Great Glamour Items!! Shipping extremely over priced!!”

Written on: 20/11/2012

I have been shopping SGW for a few years. I like the other customers have got some unique and hard to find items. They have great sections for formal dress attire and wedding dresses. Beautiful beaded gowns and tops. Tuxedos and suits. What ever you buy plan to spend 20 buck at least for shipping! On some you have a choice of changing the to parcel post and that sames a little. I have had the extremely over wrapped, over packed items and wonder what could be in that huge box by the door step… Read Full Review

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Lsmatt's Comment

Written on: 24/11/2012

Too have always found the shipping charges are way too high. They are never negotiable, either.

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