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British Gas
1.2 stars
Average rating for this product is: 1.2 out of 5

From 1 rating and 65 reviews

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British Gas Reviews

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  • Guest 3rd Mar 2008

    Reviewer rating: 2.5 stars


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    British Gas are a good company, but their general level of service could be improved.
    As a lot of companies are raising prices, I may look at my options for cheaper prices from someone else, if British Gas are not competitive enough for me.

  • abdalmoh 11th Feb 2008

    Reviewer rating: 3.5 stars


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    The UK is increasingly part of a global market and what happens across the rest of the world, like natural disasters, developments in the Middle East and the price of oil, will impact on the cost of energy in the UK. This problem is not only with British Gas and electricity but in every provider. Bu ...

  • Guest 10th Feb 2008

    Reviewer rating: 3.5 stars


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    British Gas provide excellent piece of mind. They are always on hand if you need them, although sometimes (usually bank holidays) it can take a while to get in touch with someone on the phone. However, their service is impecible and the repair men are always polite and knowledgeable. They go out ...

  • mizzame Rank: Sergeant 3rd Feb 2008

    Reviewer rating: 0.5 stars


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    I moved house to find British Gas as my supplier. I had so much to do that I decided I woudl stick with British Gas. I called them and gave my details and a meter reading. I was advised my account would be set up.
    After around 4 months I still had no bill so I called British Gas. They advised me ...

  • Guest 12th Jan 2008

    Reviewer rating: 1.5 stars


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    Will switch from this very soon, Easy to switch to but long wait to get connected to customer service. High bills

  • pokermo Rank: Corporal 8th Jan 2008

    Reviewer rating: 4 stars


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    i do like british gas, i have always found them very responsive to any queries i might have.

  • BoGoff 26th Dec 2007

    Reviewer rating: 0.5 stars


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    I have had a faulty combi for 6 months, charged 2 times for same service, taken several days off work and British Gas failed to turn up on 3 occasions. Boiler has been part or temporarily repaired (Combi is still faulty) and each time I call up to ask to have the job done properly the reply is alway ...

  • zeebra Rank: Corporal 22nd Oct 2007

    Reviewer rating: 3.5 stars


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    I have been with British Gas for over 20 years now, and to date have never had any problems with my gas supply. They offer good customer service and if I have any problems they are there to sort it straight away.

  • TimRitchie Rank: Sergeant 28th Sep 2007

    Reviewer rating: 3.5 stars


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    Changing gas supplier was fairly easy with British Gas. The telephone staff were extremely helpful and the process from submitting final readings to receiving my first bill with British Gas was very pain free.

    The British Gas central heating cover is absolutely brilliant. Annual boiler /central h ...

  • Jill Kingston Rank: Corporal 23rd Sep 2007

    Reviewer rating: 0.5 stars


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    When I moved in to our new home I found our British Gas meter was registered to a shop down the road. That took several dozen phone calls over a 9 month period and someone calling to sort it out. Hopeless!