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Written on: 24/03/2010
Someone in my household called 118500 for 2 minutes from a Virgin landline and it cost £2.03 plus VAT.
I am very much less than impressed with the cost at this time… Read Full Review
Written on: 14/05/2009 by tejwant (1 review written)
Shocked at the £48.00 bill for three calls to 118500, I asked BT to tell me which three numbers their service had connected to.
After several email responses in which the operative simply repeated call price structures and other information available in my bill, I finally received a call from BT today. I am informed that 118500 is not a BT service but BT will speak to an 'outsource' team to try and get the numbers. the operative suggested I call 118500 again to explain my request… Read Full Review
Written on: 15/03/2009 by superking25 (1 review written)
BT 118 500 has most knowledgeable advisors and quick service. Good no frills service, think other services like 118118 have their fingers in too many pies! Just after a number then i would recommend BT everytime… Read Full Review
Written on: 27/11/2008
Call to BT 118 500 lasted 52sec and cost £1.19 on a vodafone mobile. That's expensive don't you think?… Read Full Review
Written on: 27/05/2008 by johno234 (1 review written)
Polite advisors, Willing to help and not just a job… Read Full Review
Written on: 21/01/2004 by pnadin (122 reviews written)
This is the service originally offered under 192 by BT. Works well most of the time… Read Full Review
As rated by our community of reviewers
" Gouging the customer " Read More
" A REAL RIP OFF " Read More
" Wife rang 118118 to get a number they got my number alright to the ... " Read More
" Rip of charges don'use unless you are very rich. " Read More
" Hacked ! " Read More