Just spent £400 for new mother board,after recently moving in...I spend more time in airing cupboard pressing the reset button than actually in living room. Never had a problem like this with other boilers...Cannot afforded New boiler after paying out this.

we moved into our house two years ago and the combi boiler has broken three times in that period. Ok it is around 10 years old, but the plumber who fixed it has said the parts are like chocolate very easy to break, very unreliable. Anyway, we have spent over £200 fixing it. We are now saving for a new one with a better reputation worchester or vaillant. Anyway, my advice is to avoid this boiler at all costs

Worst boiler ever, now on its 3rd pub and probably cost at least 3 times the purchase price in repairs despite being serviced every year plumbers love this product as it keeps them very busy, don't waste your money.

I have had the ISAR HE for about 2 years now and although I have had to buy and fit a new PCB within the guarantee, the boiler itself has performed quite well.The downside is, I have a fault, in that it is wasting Water and Gas. I will explain. Last year to save money we had a water metre fitted, with our eye's firmly on the usage and cost's. However when we have the heating running in the cold weather It will waste unto 3 gallons of water till it reaches temperature. This is because of the very slow operation of the change over actuator. I even tried fitting a new one of these also. I am a retired installer and I do understand how these things work. If there is a mod: out there now that I could fix, please let me know. The whole point of having the boiler change in the first place was to economize. I wish I could have my Myson Midas back. Regards Alan Sutton

After sources our new boiler from a well know supplier every thing started to go wrong with it. New control board, heat exchanger and lots of other faults and parts. Having problems for past 2 months now insurance cover dosn't cover the fault as they say its the water at fault. Willing to scrap it at any cost and start again.

Agreement about the terrible review above...Worse mistake to have our immersion water heating removed and have it replaced with this bag of sh.t!Problems from the word go...now left with no heating no hot water and no means of getting a replacement since this was through a government heating scheme...Single mum and will have a 3rd cold winter with no heating or hot water....

After 11 years and on average call out of British Gas at least 3 times a year, we have had it removed , every engineer without exception has said what a load of rubbish they are!! The last straw with us was a major water leak from within pile of junk causing major damage to wall and ceilings, The Idiot at BG call centre asked for policy number even after answering Hello Mr Faithorn , sorry to say the F word came out as I was trying to contain the water. JUST DON'T BUY ANY IDEAL BOILER !!!!

We had a ideal isar installed by a government grant ,warmfront installation . They threw them in !.What did I expect for a freebee . The boiler broke down two to three times a year . It was a good job I took out an insurance and I bet they were upset that they insured me, good old swinton .£7 a month . It covers boiler, drains, locks, windows, roof, check it out everyone no excess ect ect, but you have to service your boiler once a year, ideal boiler marks out of ten F,ALL , minus zero.!

load of rubbish should be prosecuted then closed down ideal boiler who thought of this name, trust me my friends this boiler is the the worst boiler if u can call it one keep well away buy a worcester boiler 10 year warranty

This boiler wont work for very long the boiler repair man doesnt seem to be able to fix it, another boiler man came today got it running for about an our then it reverted back to what the problem was in the first place it wont give me any hot water and them the central heating works with a mind of its own taking no notice of the timer controls of which the battery has been changed many times, one plumber said the timer is faulty, we will ring our man again tommorow to try again, its doing our heads in, they say how old is the boiler we say about 6 yearsold they say we think its at the end of its life which goverment said these boilers were more efficient, phooee

This boiler , the Ideal Isar, was recommended and installed by by British Gas. My husband and I were pensioners when we signed up for the credit agreement. If We had only been told that it would cost us over twice the £6000 installation charges we would never have signed on the dotted line. My husband died in December 2010 and we had already paid out £6000+ with another 5 years to go.After a further year of struggling the debt got out of my control and for several months I received letters threatening court action, etc, from the designated credit company. In the end my daughter paid off an agreed settlement figure of over £1000.Prior to that she had taken out a Homecare cover for my boiler because of the amount of times it had gone wrong.My previous Homecare cover I had to cancel after my husbands death since I could not afford it. Today I have freezing cold weather and inches of snow, and a dead boiler once again. British gas are indirectly responsible I feel and should be culpable.

If you want to waste lots of your life waiting for British Gas Engineers (who I still believe to this day are culpable for this over priced rubbish installation), then go for this boiler. The only reason this boiler gets one star is there is no option for zero stars. Electrical failures, leaks, mechanical parts breaking down. There was nothing left to try and fix so it's now condemned. Thanks Ideal and thanks British Gas. You are both a waste of space and have cost us time, effort and introduced a great deal of stress in a family's life. Disgraceful.

Had an ideal isar for 5years and must call the service engineer out at least 3-4 times a year .its a pile of rubbish so avoid at all costs.Thankfully I'm covered on a maintenance contract or it would have cost me thousands !! I think it's probably had all the parts replaced at least 4 times by now .whats also annoying is the amount if days off you need to have from work . Enough said !

might be c..p gas boilers, but at least they are consistantly c..p, ........keeps me employed....thankyou Ideal..........please continue chucking out rubbish boilers......don't try to improve em