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Written on: 13/01/2009
I placed an order, got a shipping notice and a charge to my credit card the next day but didn't receive the package within stated timeframe. Queried customer service and was told they don't ship to the States. Now waiting on a refund.
Shame, that. Cute clothes. Was looking forward to that pair of jeans and had contemplated purchasing several tops...
The low rating is based solely on my experience trying to order. As I have not received the product I am unable to rate on quality… Read Full Review
Written on: 14/02/2008 by vickyc83 (2 reviews written)
if you need something urgently ie. for Valentines Day do not order through Miss Selfridge or any Arcadia Group site they use HDNL to deliver their products who have a very poor reputation. It is not clear on the sites who they use I assumed was Royal Mail and placed an order for next day delivery only to be advised at lunchtime today that my order is delayed due to 'technical problems' at HDNL. Obviously its no good tomorrow and people choose next day for a reason. I'm sooo disappointed grrrr!… Read Full Review
Written on: 11/03/2007 by viking06 (52 reviews written)
I like the lay out of the site and the offers they have on certain items, it's a very good site and I would use it again!… Read Full Review
As rated by real users
" This company has no integrity " Read More
Written by Kathleen1969
" Fast Shipping " Read More
" Everything was as advertised and the products where a good quality. " Read More
" The WORST !!Customer service in the store " Read More
" Non existant customer service " Read More
Written by Dave1234567890