Heart Internet www.heartinternet.uk Reviews

Click here if this is your business
★★★★☆
4.1 / 5
591
79% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
Heart Internet www.heartinternet.uk - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

“Fantastic customer service with very quick response time”

Written on: 19/05/2014 by Loopver (1 review written)

Heart internet are the best website service provider I have ever worked with. I have had reseller account with two other website service provider in the past and Heart stand out in all aspect that a customer will ever want. Their service is excellent and very reliable, and at competitive price. Any time I've had any question, and mostly not really due to any issue with their service, I've had a very quick and right response/answer. I really can't fault them at the moment. Keep it up, Heart… Read Full Review

Visit heartinternet.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Excellent customer support”

Written on: 16/05/2014 by RuddingPark (1 review written)

Great communication with Support when we advised that we would be deploying MS Updates requiring a reboot and wanted them to be on standby, just in case the server did not respond. No need to have worried, it did but Support were ready to assist if needed. Well done to Heart, the service which we expect from a partner but can alas can be missing from others. We made the right choice!… Read Full Review

Visit heartinternet.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Very helpful”

Written on: 16/05/2014 by Gianni8 (1 review written)

We received an error message in a presta shop template we are in the process of setting up asking for php field input values to be altered but did not know how to do this. We received a response with full instructions on how to resolve the issue which were clear & consise. The response time was excellent… Read Full Review

Visit heartinternet.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Great support”

Written on: 15/05/2014

I transferred my domain and website to Heart andhad a problem with my autoresponder after the move which was sending 'out of office' messages despite none being active on the account (an autoresponder was set up on my account when I transferred it but I had assumed I would be able to remove it as I always did). Fantastic, fast support from the team at Heart who identified and solved the problem very quickly. They had to delete all the email forwarding that was pointing to my new domain (I… Read Full Review

Visit heartinternet.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Excellent customer support”

Written on: 14/05/2014 by crVaughn1987 (1 review written)

Support from Heart Internet was excellent as always. I needed to make a tweak to the mail server setting and needed advice on which parameters to use. The information I needed was supplied within minutes and the problem solved. Couldn't have had better service… Read Full Review

Visit heartinternet.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Excellent all round”

Written on: 13/05/2014

I've been a loyal Heart Internet customer for many years. I started off with the purchase of a domain name and some home web hosting, I now have several home and business pro hosting accounts and a multitude of domain names all purchased through them. I've never considered looking elsewhere as their whole service offering is excellent and the customer service and support team are faultless, always quick to advise if I'm stuck with something. I've had to work with other service providers like… Read Full Review

Visit heartinternet.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Reliable with excellent customer service”

Written on: 12/05/2014 by PaulinaMartin (1 review written)

I have been using Heart Internet for three years now and have always found them to be exceptional. Straightforward customer areas, fast response to queries, competitive pricing. No gimmicks or frills but they offer everything you'd expect and more. Sensible, helpful and knowledgeable staff who respond quickly and with a great attitude. On numerous occasions they have provided technical advice above and beyond the call of duty and seem genuinely committed to ensuring customer… Read Full Review

Visit heartinternet.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Pretty good, but transfers & general security not great”

Written on: 11/05/2014

POSITIVES: I like Heart, I use them for a number of basic clients and they're pretty good for run of the mill domain name management, cheap/basic hosting and cheap/basic e-mail. They provide a pretty decent support service too (expect to get a response within an hour). SMALL NEGATIVES: When using an e-mail client (Outlook) for collecting e-mail, a user will often receive certificate warnings and connection problems. Their webmail offering cannot be configured to work over HTTPS (or force… Read Full Review

Visit heartinternet.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Great Service and Excellent Support”

Written on: 09/05/2014 by TimelessInteractive (1 review written)

We have been using Heart Internet for a number of years. We have a reseller account which we use to host our clients websites and also a couple of VPS. Our larger clients sites are all monitored and we have pretty much zero downtime on all of them. We have raised a few support tickets with Heart, and while we would prefer telephone support we have always found the support staff to be very quick to reply and also very knowledgable in everything that we have asked for. Obviously our clients… Read Full Review

Visit heartinternet.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Support and Cost”

Written on: 09/05/2014 by 21Carver (1 review written)

Great re-seller product, with good support at great prices… Read Full Review

Visit heartinternet.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Great support service”

Written on: 07/05/2014 by jsJarvis268 (1 review written)

Heart are great, I use them to manage domains and find the interface very easy for things like url redirection or mail forwarding. I've recently used them to host a website on a VPS server, and as a bit of a newbie I needed their support a few times! They were fast, helpful and solved my problems. Highly recommended!… Read Full Review

Visit heartinternet.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Great!!!”

Written on: 06/05/2014

Heartintertnet have provided me with an excellent level of service. Over the years I have had only a handful of queries and the odd problem regarding my website and these have been addressed quickly and efficiently. They have an excellent support system, reasonable pricing, very generous with their time, knowledge and very friendly and patient. I am truly grateful, and have not hesitation in recommendation. With a service such as their's they will definately be able to successfully hold… Read Full Review

Visit heartinternet.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Excllent Service and Support”

Written on: 03/05/2014 by KenyaMcCoy188 (1 review written)

Setting up account easy and customer support provide an excellent backup… Read Full Review

Visit heartinternet.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Great Service”

Written on: 03/05/2014 by JoyCallahan (1 review written)

Having used Heart interview for many years they have been a great provider to use, customer service is excelent and will use them all the time… Read Full Review

Visit heartinternet.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Very Helpful”

Written on: 02/05/2014 by 484Mills (1 review written)

The support team are always helpful when I have questions or problems… Read Full Review

Visit heartinternet.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Awesome Honest Hosting”

Written on: 30/04/2014 by DiyaDowney205 (1 review written)

Very happy with the quality of the VPS hosting and the SSD VPS are very fast. If you're looking for reliable hosting with an easy to use control panel the Heart Internet has you covered… Read Full Review

Visit heartinternet.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Great Service and Support”

Written on: 29/04/2014 by DarkerDesigns (1 review written)

I have been a Heart Internet Reseller for two years now and have found their prices and service very good. Support Tickets are responded to in a timely fashion even in the evenings and at weekends, and the responses are always very helpful… Read Full Review

Visit heartinternet.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Excellent Customer Care”

Written on: 29/04/2014 by 1973Reyes (1 review written)

The staff replied and had my issue corrected in less than 24 hours… Read Full Review

Visit heartinternet.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“I have two accounts with Heart Internet and I'm very...”

Written on: 26/04/2014 by Devinehw342 (1 review written)

I have two accounts with Heart Internet and I'm very happy with them. The control panel is very easy to use and their customer support, should a problem arise, is excellent… Read Full Review

Visit heartinternet.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“The best hosting company in the business!”

Written on: 24/04/2014 by ITsECPC (1 review written)

I have used Heart Internet for a number of years, in this time I have experienced very few problems, but when I have, that's when you appreciate the speed, willingness and politeness of their service. This is what really differentiates Heart Internet from others. I deal with many other web hosting companies through the variety of existing clients that I have and yet I still prefer these guys. They offer a great choice of products, easy to set up and a very competitive prices. … Read Full Review

Visit heartinternet.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview
heartinternet.uk