Mazuma Mobile Reviews - www.mazumamobile.com

★★★★★
4.7 / 5
4347
93% of users recommend this
  • Value For Money

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Mazuma Mobile - www.mazumamobile.com
Mazuma Mobile - www.mazumamobile.com
Mazuma Mobile - www.mazumamobile.com

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★★★★★

“selling”

Written on: 23/06/2017 by Erin1989 (1 review written)

Sold my phone to Mazuma they were very helpful and I would defiantly recommend this company to anyone easy to use … Read Full Review

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★★★☆☆

“Samsung phone s4 mini”

Written on: 23/06/2017 by jpLarson243 (1 review written)

Ive used this company before and been very pleased . Its a Great service and process but was dissapointed that my fee on this occasion was reduced from £20 to £3 even though yhe phone was in good worki g order i didnt umderstand the reason given for the reduction in feel… Read Full Review

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★★★★★

“Nice and easy”

Written on: 22/06/2017 by Gillespiewg454 (1 review written)

The whole process was quick and easy to do. Communication by email to keep me updated on progress. Will definitely use again!… Read Full Review

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★★★★★

“Brilliant service again ”

Written on: 22/06/2017 by Lee21lfc (1 review written)

Have nothing but good things to say about Mazuma Mobile. Used them in the past on at least 5 times and they never disappoint. Great job guys. A+++++… Read Full Review

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★☆☆☆☆

“Don't trust them”

Written on: 21/06/2017 by AnnoyedCustomer72 (1 review written)

Went online as you do, Samsung S6 to sell. It's been in a case since new. Never out. Screen protector changed every few months. Filled out the necessary and the website said it would pay £120. Happy with that. Sent the phone at the cost of over £7 to the site. Next day received an email to say that had been delivered and testing was taking place. Now, here's the thing. Couple of hours later had the following message titled "Problem with your order". "Defective Faulty Screen, Imprint… Read Full Review

Dcooney1977's Response to AnnoyedCustomer72's Review

Written on: 23/06/2017

We've just had the same thing. Hopefully the phone isn't damaged on its way back!

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★★★★★

“iPad trade in”

Written on: 21/06/2017 by Smith436 (1 review written)

Easy, convenient and prompt payment, couldn't ask for more… Read Full Review

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★☆☆☆☆

“Not worth it”

Written on: 15/06/2017 by AlyssaKidd (1 review written)

So if u think your phone is faulty don't send it to them. Because they will just offer your £0.00 for the phone and to rip salt in the wound they will send u a email saying the transfer of £0.00 has been processed to your bank account… Read Full Review

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★☆☆☆☆

“Would not recommend”

Written on: 12/06/2017 by Royce59 (1 review written)

Sent off to sell my phone with Mazuma which had just been repaired to a high standard Mazuma said my phone was faulty and offered me £40 instead of the original £120 I said no and they sent me back my phone which I immediately took in for a repair the phone repair shop contacted me to say my phone was in perfect condition so Mazuma just wanted to take £80 off me ....sold my phone elsewhere for the full £120… Read Full Review

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★★★★★

“Great customer service”

Written on: 08/06/2017

First time I'd used Mazuma. Very quick and easy to use service. Had the amount confirmed before posting, and it was paid into my account the same day they recieved it. Had a choice of posting with home-printed labels or waiting for the posting bag. Would certainly use again and they offered the best price for my iphone 5c. … Read Full Review

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★★★★★

“WoW”

Written on: 08/06/2017 by JaydanCaldwell (1 review written)

It's quick and easy to sell your phone. Really good And recommend it. Impressive… Read Full Review

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★☆☆☆☆

“Incompetent”

Written on: 07/06/2017 by 235Dominguez (1 review written)

Sent 2 x iphones that had both been in protective cases during their ownership, both sent in perfect condition. mazuma seemed to think one was 'faulty' - some excuse about 'pressure marks' on the screen. complete rubbish. i requested BOTH phones to be sent back, made it clear in my email to them, but they decided to process the order anyway! Completely incompetent rip-off merchants. Best avoided… Read Full Review

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★★★★★

“Great Service & Quick”

Written on: 05/06/2017 by MrChris1916 (1 review written)

Sent an Ipad and they got it this morning at 9am by 2pm I had my money Well Done… Read Full Review

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★☆☆☆☆

“Rip off merchants”

Written on: 02/06/2017 by dontwantausername23456 (1 review written)

Sent back 2 phones, only £5 each, but just because one had a 'Faulty operating system', got nothing for it. The 'Faulty' OS was an updates version of Android that was not standard for the phone. Otherwise it worked perfectly. No chance to not accept the revised price and have it sent back fro free - like their 'Price promise' says. They can got a shove my phone where the sun doesn't shine - bunch of criminals!!… Read Full Review

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★★★★★

“IPad sold quickly and easily ”

Written on: 02/06/2017 by AnabellaRussoItalian303 (1 review written)

Went online, entered some brief details, accepted a very fair price, printed off labels and posted...a 15 minute job. 2 days later the cash is in my account. Fantastic service. Great communication. Would definitely recommend to a friend. Thank you… Read Full Review

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★★★★★

“Kept informed throughout. ”

Written on: 30/05/2017 by Holloway21 (1 review written)

A totally professional approach to customer service, from initial contact through to payments. I was kept informed every step of the way.This the first time I have used this company and I have no hesitation in giving 10/10.I don't any negative points to comment on… Read Full Review

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★☆☆☆☆

“BEWARE !!!!!”

Written on: 22/05/2017 by Craige38 (1 review written)

would never use them again after you received my phone then said the lcd display had pixels issues it's all a way of lowering the price they offer you I found out later on my friend had the same experience with you never would use again and have told loads people about it… Read Full Review

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★★★★★

“Couldnt have been easier”

Written on: 19/05/2017 by Aitkenc (1 review written)

Very impressed with how quick the whole process was. I will be using mazuma again… Read Full Review

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★☆☆☆☆

“Poor”

Written on: 19/05/2017 by 819oxon (1 review written)

Tried to sell them a mobile phone, for a guaranteed £60 if in working order, sent it to them. Got an email back today saying it's not working as there a mark on the screen, well it does work with no issues, but they won't have it. Offered me £10 for an iPHONE 5S that works, they can take a run and jump. Won;t be wasting my time with them again… Read Full Review

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★☆☆☆☆

“Short changed”

Written on: 18/05/2017 by GermanShaw471 (1 review written)

Had the phone for two years and it was in good order apart from a minor chip on phone casing. Once i sent off I received an email saying that it needed anew LCD screen . I felt there wasn't anything wrong with it or I wouldn't have wasted my time sending it. From the initial quote of £80 it was downgraded to £20 . For a HTC one M9 Won't use this service again… Read Full Review

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★☆☆☆☆

“Not so good”

Written on: 18/05/2017

Sent a perfectly good working iPhone 6 on an offer of £110. Got an email to say the screen didn't work properly & the offer had been reduced to £40! For a 16 gig iPhone 6 that was in perfect working order when i sent it! Rip off. Very disappointed, would not recommend!!… Read Full Review

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