Mazuma Mobile Reviews - www.mazumamobile.com

1 Colne Way Court, Colne Way, Watford, WD24 7NE
★★★★★
4.8 / 5
3475
95.5% of users recommend this
  • Value For Money

Description (provided by business)

Mazuma Mobile are the UK's most trusted online mobile phone recycler. Mazuma offer great prices, free postage AND pay faster than any other recycler! Voted 'Best Recycling Service' 2012 & 2013 by What Mobile and 'Best Recycling Service' 2013 by Mobile Choice. Mazuma was also voted TOP10 Sustainable Solutions in the world 2013 SUSTAINIA.
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Mazuma Mobile - www.mazumamobile.com
Mazuma Mobile - www.mazumamobile.com
Mazuma Mobile - www.mazumamobile.com

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“Superb service”

Written on: 17/06/2015 by PPD638 (1 review written)

This is the second time I have used Mazuma and again the quality of service from beginning to end was exemplary I cannot fault your service in any way , from the packaging and labelling that was sent out to the payment being made it really was first class, thank you… Read Full Review

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“Excellent!”

Written on: 16/06/2015 by Pam1432 (1 review written)

I've used Mazuma a few times now and have always received first class service. The payment is always as it should be and always done very quickly. I'd recommend then to any one… Read Full Review

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“Mazuma...take a bow son”

Written on: 14/06/2015 by Hunt190 (1 review written)

Seamless and extremely quick process from start to finish. No hassle, no fuss, just satisfaction. Placed the sale order online on Sunday and had the money in my bank account on Friday. They transferred the cash within hours of receiving the phone on the day it arrived! Nice… Read Full Review

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“Excellent service very easy very quick ”

Written on: 14/06/2015 by Andersonov87 (1 review written)

Received envelope in 2 days after ordering and received payment within an hour of the phone being received by mazuma Excellent service and brilliant company will use for anything again… Read Full Review

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“fantastic service”

Written on: 13/06/2015 by leeefc (1 review written)

Can not speak highly enough of the service, I sent a phone to a different company in the past, and had no end of dramas eventually getting a lot less money than offered and months later of chasing. However with Mazuma I was offered £84 I sent off the phone, the next day I received a email it had arrived, that afternoon I received my 2nd email offering me the £84 saying the cheque was in the post. The next day my cheque arrived and had cleared the following day. I learnt my lesson with the… Read Full Review

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“Fast & Easy”

Written on: 12/06/2015 by Wrighty77 (1 review written)

This is simple and so easy to use with hardly any fuss at all. A well trusted company too… Read Full Review

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“Fast & Fair”

Written on: 12/06/2015 by AylinKennedy (1 review written)

Quick & easy to set up account and to get a quote - mailing bag & labels arrived within 2 working days and I paid out the £7.25 for special delivery as my phone was worth over £50. If it had been less then I would have used the free postage available. My phone arrived at Mazuma around 8am and my payment was made at 5pm - result!… Read Full Review

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“Fantastic service. Cannot fault them”

Written on: 11/06/2015 by Butcherfg307 (1 review written)

i have absolutely nothing negative to say about this company. They did everything they said they would. Great communications. No haggling on price. Fast payment. Just how it should be. … Read Full Review

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“excellent”

Written on: 11/06/2015 by Eliani209 (1 review written)

Posted yesterday, money in my bank lunchtime today. Literally couldn't get a better service. Would recommend to anyone… Read Full Review

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“Phone was fine when sent, they said it was cracked ”

Written on: 10/06/2015 by Gazcorn (1 review written)

Title says it all. Was expecting £80, got £26 as they said it arrived cracked. Clearly had no option but to accept. Will not use again, will go to a trade in shop instead… Read Full Review

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By Mazumamobile

Written on: 10/06/2015

Thanks for your review and sorry to hear you are unhappy with our service.

Can you please let us know what your order number is in order for us to verify this is a genuine review and for us to be able to look into this matter.

If we class a 'working' phone as 'faulty' we always offer the option to have the phone returned free of charge.

We look forward to hearing from you.

Thanks

Mazuma Mobile

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“mobile phone ”

Written on: 10/06/2015 by ZionMcDaniel (1 review written)

very efficient helpful and easy to use thank you would def recommend to others to use money goes straight into your bank with no hassles… Read Full Review

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“Amazing service”

Written on: 10/06/2015 by Chase479 (1 review written)

mazuma received phone and money was in my account within 4 hours. Fantastic service… Read Full Review

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“They robbed me”

Written on: 09/06/2015 by Nicole17293827 (1 review written)

I sent my iphone 5 which was in perfect condition and unlocked and i was supposed to be receiving £105. However, when i received my check they only give me £27 and said that it was faulty when it was not! After visiting the website i then find out i can not get back my phone so now im stuck with the check of £27 when i could of got a lot more money from somewhere else… Read Full Review

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By Mazumamobile

Written on: 09/06/2015

Thanks for your review and sorry to hear you are unhappy with our service.

Can you please let us know what your order number is?

Thanks.

Mazuma Mobile

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“I would recommend”

Written on: 08/06/2015 by Santiago21 (1 review written)

I would recommend mazuma mobile as they provided me with a straight forward, no quibble, efficient way of recycling my mobile. The price they first offered on their website was the price I received. I would happily use the services of mazuma mobile again in the future… Read Full Review

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“Excellent service”

Written on: 08/06/2015

Fast efficient service. Postage paid using a tracked and insured system via Royal Mail. Payment processed on day of receipt. I would recommend this company to anyone… Read Full Review

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“Fantastic Service!!!!”

Written on: 05/06/2015 by vvMerritt161 (1 review written)

Printed of the pack, sent via the post office on Thursday, money received on Friday, no problems, great communication. Will sell a phone again through Mazuma without hesitation… Read Full Review

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“Fantastic service”

Written on: 05/06/2015 by Smds (1 review written)

I must admit to being a little sceptical about these reviews, but used the service yesterday for the first time. Dropped my phone in personally at 9.30, was treated politely and issued with a receipt, buy 1pm the same day received email to say money had been payed into my bank account. In a word fantastic service… Read Full Review

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“Fantastic, Speedy Service”

Written on: 05/06/2015 by 350Chapman (1 review written)

Really impressed with the service I received. Sent my phone off to be recycled yesterday, it arrived with mazuma today. I have had updates throughout the day to let me know that my order is being processed and then that a payment is being made. I've now checked my bank and I have been paid already, what fantastic service!… Read Full Review

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“Superb and fast”

Written on: 03/06/2015 by joncook (1 review written)

Absolutely faultless service. Easy website, easy process and fair prices. Posted my phone on Monday, money is in my bank today (Wednesday). I cannot see how they could have made it any faster. Way better than the nearly 6 weeks when I sold my iPad via a similar service! To be recommended… Read Full Review

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“Fast”

Written on: 01/06/2015 by gmChandler166 (1 review written)

Fast paced payed same day as received Brilliant service kept uptown date via email and no price change… Read Full Review

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