Mazuma Mobile Reviews - www.mazumamobile.com

1 Colne Way Court, Colne Way, Watford, WD24 7NE
★★★★★
4.8 / 5
3438
96% of users recommend this
  • Value For Money

Description (provided by business)

Mazuma Mobile are the UK's most trusted online mobile phone recycler. Mazuma offer great prices, free postage AND pay faster than any other recycler! Voted 'Best Recycling Service' 2012 & 2013 by What Mobile and 'Best Recycling Service' 2013 by Mobile Choice. Mazuma was also voted TOP10 Sustainable Solutions in the world 2013 SUSTAINIA.
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Mazuma Mobile - www.mazumamobile.com
Mazuma Mobile - www.mazumamobile.com

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“Game Changer in the Used Market”

Written on: 14/05/2015 by qlGreenwood122 (1 review written)

I usually sold my old Phones to Carphone warehouse due to the hesitation of online buyers. After shopping around, I chose Mazuma mobile with slight hesitation. The hesitation was due to the company offering 45% more than the second best offer. The return post packaging was received in 2 days, and I was paid the quoted amount on the day they received my phone. Their professionalism and price beating approach should slowly allow them to grip the used phone market. Many Thanks… Read Full Review

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“Fast professional service”

Written on: 14/05/2015 by Ralstonmo387 (1 review written)

Phone sent on friday and had money transferred on the following Monday! Excellent service and would highly recommend! Well done Mazuma! Would definately use this site again as it is quick and hassle free… Read Full Review

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“Super quick payment, so easy to do and hassle free”

Written on: 14/05/2015 by xlcooperx (1 review written)

Very happy with the service! Never used Mazuma Mobile before but will definitely use again and highly recommend to friends & family. Posted the item on Tuesday afternoon (Special Deliver), email received Wednesday morning to say they had received my phone and would confirm payment amount. Then 2 hours later the money was in my bank. You are kept up to date with what's going on via email. Much easier, faster and better value for money than selling on other websites such as Gumtree, eBay… Read Full Review

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“Swift & Speedy”

Written on: 11/05/2015 by biKeegan280 (1 review written)

Really happy with service! My husband used and it was straight forward. Received competitive price and easy to action. I would recommend to friends & family and I would happily use again. Thank You… Read Full Review

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“great as usual!”

Written on: 10/05/2015

The process of selling your phone, simplistic as usual. If every company where as efficient as Mazuma the world would be a better place… Read Full Review

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“Brilliant company”

Written on: 10/05/2015 by 247Pollard (1 review written)

Great company they offer a fair price (unable to beat else where including local shops) and always fast, always have money same day! Only thing i would change is maybe offer some kind of perk for sending phone in via next day, as even though there are free options, if your selling a high end phone then your only insured via next day so something like a extra £5 or something as a thankyou! But brilliant company and well worth using them!… Read Full Review

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“Quick and easy!”

Written on: 09/05/2015 by 445Kirby (1 review written)

I had never sold any old mobiles before but went with Mazuma as it looked easy and had good reviews from customers having good experiences. I am now one of those customers so would recommend using this site. It's easy to post your phone in the bags they provide you, and payment is quick once it's received. Only thing was that the updates on your customer account don't seem to update regularly - mine went from awaiting delivery to complete but that's a minor issues. Happy with the service!… Read Full Review

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“Fantastic quick no hassle service. Thank you. Tried...”

Written on: 09/05/2015 by Elisa188 (1 review written)

Fantastic quick no hassle service. Thank you. Tried other companies and service nowhere near as quick easy and efficient… Read Full Review

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“Excellent, fast and efficient service”

Written on: 09/05/2015 by Marcusn1971 (1 review written)

Pre-paid envelope arrived promptly, quick assessment and cheque the next day! Very happy with this service, would definitely use again and recommend to anyone. If only all places worked this well!… Read Full Review

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“Rapid payment and no hassle”

Written on: 08/05/2015 by MWat (2 reviews written)

Less than a week from start to finish and £94 in my bank for an iPhone 5 - brilliant… Read Full Review

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“brilliant fast service”

Written on: 08/05/2015 by k9dalton (1 review written)

First time using this service. I was really pleased how easy and fast it was from start to finish. All sorted and money in my account in 3 days.I would definitely recommend mazuma to my friends… Read Full Review

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“Very poor and fail on promises”

Written on: 07/05/2015 by AEGMILLS (1 review written)

Will never use them again Phone received 1st May got paid 7th May - so what happened to the same day payment promise And one Iphone 4s which I rejected their payment offer I'm still waiting to get back and that is again from 6 days ago … Read Full Review

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Mazumamobile's Response to AEGMILLS's Review

Written on: 14/05/2015

Thanks for your review.

Can we please have your order number?

Thanks

Mazuma Mobile

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“Quick service excellent ”

Written on: 07/05/2015 by liFinnegan146 (1 review written)

Quick service same day payment ! I was kept updated with the progress and received the amount I was quoted initially! Would use again and again… Read Full Review

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“Thank you mazuma ”

Written on: 07/05/2015 by IgnacioSanchez400 (1 review written)

This is the second time I have sold my mobil to mazuma and never been disappointed quick payment once they have received my mobil yes I would recommend… Read Full Review

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“Price not expected given original estimate”

Written on: 07/05/2015 by opVaughan194 (1 review written)

Price not expected given original estimate… Read Full Review

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By Mazumamobile

Written on: 08/05/2015

Thanks for your review.

If after testing your phone we find it does not meet our conditions or is a different model to the one registered, we will correct the value and email a revised offer. Customers have the option to have the phone returned free of charge.

Please let us know what your order number is and we'll be able to look into why your sale had to be corrected.

We hope this helps.

Mazuma Mobile

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“excellent”

Written on: 05/05/2015 by lvBowers209 (1 review written)

Absolutely excellent service. No messing around my phone was a working phone so got paid the price quoted. Paid the same day the phone arrived. Brilliant. Envirofone tried to say my screen had lcd burn and offered me £5 instead of £50 which was quoted on there sight. Don't bother with the rest stick to the best.....Mazuma… Read Full Review

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“Efficient”

Written on: 05/05/2015 by coHolt129 (1 review written)

If you want to sell your mobile at a good price and quickly, look no further than Mazuma. Maszuma>Envirofone… Read Full Review

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“Couldn't be easier!”

Written on: 03/05/2015 by 1987Larkin (1 review written)

Very simple and easy. Put my details into the website and received my free post return bag in the post the next morning. Sent back and just received an email to tell me my cheque is in the post, all of this in under a week. No hassle at all. Would recommend… Read Full Review

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“Excellent service, regularly kept informed, prompt action”

Written on: 03/05/2015 by Roy177 (1 review written)

Although i have not recieved payments yet, i am sure that will come soon. Very promp action taken, what i liked that they kept you informed what was happening. well doen and keep up the good work. I certainly would use this company again as there were no up front costs and they supplied the bag to send the phone. No costs by myself which was lovely… Read Full Review

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“Ripped Off”

Written on: 03/05/2015 by JaimeGustafson11 (1 review written)

Got an offfer of £160 for a working I phone 5. Paid me £50 claiming was faulty. I was using the phone upto the day I sent it off. DO NOT TRUST THIS COMPANY! They would then not send me my phone back or prove it was faulty… Read Full Review

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By Mazumamobile

Written on: 05/05/2015

Thanks for your review and sorry to hear you are unhappy with our service.

Can you please let us know what your order number is?

Thanks

Mazuma Mobile

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