Mazuma Mobile Reviews - www.mazumamobile.com

1 Colne Way Court, Colne Way, Watford, WD24 7NE
★★★★★
4.8 / 5
3713
95% of users recommend this
  • Value For Money

Description (provided by business)

Mazuma Mobile are the UK's most trusted online mobile phone recycler. Mazuma offer great prices, free postage AND pay faster than any other recycler! Voted 'Best Recycling Service' 2012 & 2013 by What Mobile and 'Best Recycling Service' 2013 by Mobile Choice. Mazuma was also voted TOP10 Sustainable Solutions in the world 2013 SUSTAINIA.
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Mazuma Mobile - www.mazumamobile.com
Mazuma Mobile - www.mazumamobile.com

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“Brilliant and quick”

Written on: 15/01/2016 by Donnzstar (1 review written)

Ordered the pack to sell my phone on Wednesday, arrived Thursday, packed phone up and posted (paid for special delivery!), got an email just after 8am Friday to say phone had arrived, it was checked and payment was in my account before 2pm! Brilliant quick service will definitely use again! I was emailed at every step of the process and kept up to date. Still can't believe how quick it was!… Read Full Review

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“Fantastic service”

Written on: 14/01/2016 by Donahuepa411 (1 review written)

They did exactly what they said and extremely quickly. Money received same day they received phone. Very impressed and would recommend to others… Read Full Review

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“Not as trust worthy as they make out”

Written on: 14/01/2016 by KayleighLewis-Alt (1 review written)

Have used before no problem However this time sent a phone as described no damage to screen however the receive email to say screen cracked and reducing offer to £25 other sites offering £40 if not working this phone fully working and no damage when I packed to send… Read Full Review

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By Mazumamobile

Written on: 14/01/2016

Thanks for your review and very sorry to hear you are unhappy with our service.

Can you please let us know what your order number is?

Thanks

Mazuma Mobile

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“Would never use any other service ”

Written on: 13/01/2016

Clear and straightforward as to what they classify as working. Clear instructions as to how to send in my phone unblocked, so I would get full value offered. Posted Monday, they received it Wednesday. Had an email at 10:30 am to say they had received my phone. Money in my account before 2:30 pm. Always used mazuma to recycle my old phones and would never use anyone else. Simply fantastic service and they were offering my the highest price as well… Read Full Review

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“Fantastic ”

Written on: 13/01/2016 by JessieYoung (1 review written)

Great service. Kept up to date. Money transferred sane day at the price agreed. Will definately use again… Read Full Review

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“What a fantastic service....”

Written on: 12/01/2016

I have just sold my damaged mobile phone and cannot believe how good Mazumamobile are. I only posted it last post yesterday, received an email earlier today saying It had been received and then another saying that payment would be made into my bank account in less than two hours - and it was! I had previously tried to sell my mobile to Envirophone who reduced the payment because basically they said my phone - even though I was selling it as damaged - was "too damaged" and they offered me a… Read Full Review

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“Superfast Service”

Written on: 12/01/2016 by Victora467 (1 review written)

Quick, no hassles service with support and guidance if needed. Kept upto date every step of the process from start to finish with a competitive valuation for my phome… Read Full Review

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“Sony z5”

Written on: 11/01/2016 by Tpotgoss (1 review written)

I enjoyed for a while the Sony z5.....then rally missed my iPhone! I got it because I thought the camera would be better, but alas it should have been but so wasn't. Anyhow, on a Christmas shopping trip I bought myself the newest iPhone, purely because I had Christmas money present, and with mazuma offering far more than anyone else was able to afford to. One sent form filled, took seconds, envelope received next day! Sent it off, email to confirm they had revised it, followed same same by… Read Full Review

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“Great recycle company”

Written on: 11/01/2016 by Tessad1958 (1 review written)

Simple, straight forward, friendly customer service within my money was my account same day ....Excellent service!!… Read Full Review

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“Excellent service ”

Written on: 11/01/2016 by CameronV (1 review written)

Would like to thank the speedy , excellent and easy experience I received . Selling my mobile to muzuma mobile was the best idea , hassle free. Posted my mobile the Friday and on the Monday the money I was promised was in my account . Thanks very much… Read Full Review

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“Excellent service”

Written on: 11/01/2016 by Stephenb229 (1 review written)

I will use these guys anytime. Really great service and they do what they promise… Read Full Review

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“Exillent , customer service , good contact by email ”

Written on: 10/01/2016 by 483Saunders (1 review written)

Brilliant customer service , good contact by email, exillent value for money , fantastic postage , quick Thank you… Read Full Review

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“5 Star Service From Mazuma Again”

Written on: 09/01/2016 by Alexander129 (1 review written)

I have used Mazuma many times and they consistently provide excellent service. No messing around and straight forward. Other sites may appear to offer more but in my experience many are bad. Often they will knock the price down for no real reason and they refuse to return your handset so you are stuck. Mazuma however I find to be very upfront and honest. I've never experienced them trying to reduce the offer price and they will always return your handset if for any reason they had to offer you… Read Full Review

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“Wow”

Written on: 09/01/2016 by Jordane220 (1 review written)

If only all companies could be as efficient as this one. Contact Friday, envelope arrived Saturday, posted back Monday and £100 in bank Wednesday… Read Full Review

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“Quick easy cash for old mobile”

Written on: 08/01/2016 by Jaylen465 (1 review written)

Pleasure to do business with. Only took two days to get cash for old mobile… Read Full Review

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“Really impressed with the simple and fast process”

Written on: 07/01/2016 by uiAdair202 (1 review written)

First time I've used Mazuma and will definitely use them again. The whole process couldn't have been easier or quicker. The website is great and easy to use. I chose to print my own postage pack, which again was very straightforward with clear instructions about packing and posting. The postage was paid by Mazuma (you get a pre-paid address label). They received my phone this morning - I got an email to say they received it, then an hour later I got an email to say they had checked it and… Read Full Review

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“Brilliant service”

Written on: 07/01/2016 by avLloyd210 (1 review written)

Honest, easy quick service payment in bank 2 days after posting!! Recommended to anyone thinking of using this company… Read Full Review

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“not very happy with the result”

Written on: 07/01/2016 by BillTinsley (1 review written)

was disappointed as the phone was working ok, only to be told that the volume control was us, it was ok when I sent it… Read Full Review

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By Mazumamobile

Written on: 14/01/2016

Thanks for your review and sorry to hear you are disappointed with our service.

Can you please let us know what your order number is?

Thanks

Mazuma Mobile

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“Highly recommend ”

Written on: 07/01/2016 by Kirsten304 (1 review written)

I read the reviews on here and thought I should give it a try and I am so glad I did. Took my phone to Cex and they came up wit a silly excuse why they could not buy my iPhone 5s but I knew the phone is in great condition and they were just trying to rip me off. Mazuma offered me £140 online.They sent me a pack to post the phone within days and sent me an email once the phone has been received to say they would be making paying same day and indeed I got the payment of £140 same day. Couldn't… Read Full Review

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“Fantastic as Usual”

Written on: 07/01/2016 by mstar20 (1 review written)

Sent my Ipad2 to Mazuma on 6th Jan and received my payment this afternoon, 7th Jan and they gave me the price originally quoted. I first used Mazuma in 2008; even then they had a reputation for honesty, fairness, and amazing efficiency in processing the goods received and paying immediately. This is the fourth time I have used Mazuma and although I have looked at other websites, I have noticed Mazuma always pay higher prices. It is lovely being able to trust a company; that they will do what they… Read Full Review

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