Mazuma Mobile Reviews - www.mazumamobile.com

1 Colne Way Court, Colne Way, Watford, WD24 7NE
★★★★★
4.8 / 5
95.6% of users recommend this
  • Value For Money

Description (provided by business)

Mazuma Mobile are the UK's most trusted online mobile phone recycler. Mazuma offer great prices, free postage AND pay faster than any other recycler! Voted 'Best Recycling Service' 2012 & 2013 by What Mobile and 'Best Recycling Service' 2013 by Mobile Choice. Mazuma was also voted TOP10 Sustainable Solutions in the world 2013 SUSTAINIA.
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Mazuma Mobile - www.mazumamobile.com
Mazuma Mobile - www.mazumamobile.com
Mazuma Mobile - www.mazumamobile.com

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“Excellent”

Written on: 23/03/2015 by 269Hull (1 review written)

Very fast and excellent service. I posted the phones Tuesday afternoon and the full price quoted was in my bank account Thursday afternoon. Very Happy and would use again… Read Full Review

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“Fast and simple ”

Written on: 22/03/2015 by Nathaly2 (1 review written)

This service is very fast and simple and money transferred to my account quickly and I'm just soooo happy with the service… Read Full Review

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“what excellent service ”

Written on: 21/03/2015 by Gauthiercv1988 (1 review written)

Service was excellent it took 3days start to finish couldn't ask for more… Read Full Review

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“Much better and quicker than enviro fone !”

Written on: 20/03/2015 by Eils170989 (1 review written)

I had been offered only 9 quid by enviro fone and mazuma offered 50! It was so quick and easy. They emailed me at about 10am saying they had received and were testing my phone. I'd forgotten to turn off my iCloud and had an email with step by step instructions how to turn it off. I did so and the payment was in my account in the next hour! Excellent!… Read Full Review

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“Excellent service and communication”

Written on: 19/03/2015 by Webb242 (1 review written)

Very straight forward and very efficient service. They offered a higher estimated price than anyone else and the valuation process was simple. Packaging to post the phones to Mazuma arrived promptly with clear instructions and the communication was excellent throughout, emails confirmed receipt of two phones, when they were being processed and when payment was being made. Everything was completed within 48 hours of despatch with full payment received as agreed - I would use them again without… Read Full Review

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“Mazuma Rock ”

Written on: 18/03/2015 by LesleyBoyce (1 review written)

I have used Mazuma several times to reycycle my phone with not one issue. They offer best price for your old phone and an efficient service. After agreeing to recycle with them, my postal package came the next day. I posted my phone to them free post and the money was in my account 48hrs later. Excellent customer service, great communication. Don't go anywhere else. I have heard of too many companies not giving fair price or claiming phone is not up standard. This is definitely the company to… Read Full Review

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“amazing”

Written on: 18/03/2015 by karangray71 (1 review written)

Fast reliable wouldn't use any other than mazuma in one word amazing had no problems great service Karan… Read Full Review

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“Superb service I would definitely recommend Mazuma ”

Written on: 18/03/2015 by Michey1 (1 review written)

I was unsure about using Mazuma or indeed any site as one hears about so many things going wrong these days. However I went into the Three shop, where I had my previous account, and they offered me £20 for my iPhone 4S and said I could probably get more from Mazuma. Carphone Warehouse had already indicated about £40 as a trade in so I decided to look online. I was pleasantly surprised to get a quote for £75! I checked everywhere I could to see that the company was 'legit' and once I'd… Read Full Review

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“Top marks”

Written on: 18/03/2015 by KamrenMurdock399 (1 review written)

Sent phone off on Saturday, notified on Monday it had been recieved then payment made by Monday evening. Excellent service thank you!… Read Full Review

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“first phone sold!”

Written on: 18/03/2015 by Zandera145 (1 review written)

Fantastic service, would definitely use them again, call centre staff were very useful with their knowledge of how their service works! :)… Read Full Review

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“they were very good”

Written on: 18/03/2015 by ogPittman104 (1 review written)

i was pleased with the way they deltwith every thing and would use them again… Read Full Review

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“Complete Rubbish”

Written on: 17/03/2015 by Rowrow (1 review written)

Complete rubbish phone was unlock and then they told me it was locked to Vodafone will never use again… Read Full Review

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By Mazumamobile

Written on: 18/03/2015

Thanks for your review and sorry to hear you are unhappy with our service.

Can you please let us know what your order number is?

Thanks.

Mazuma Mobile

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“Fast payment”

Written on: 16/03/2015 by Peacocksy276 (1 review written)

Sold my iphone 5 recently and it was a straightforward, simple process resulting in quick payment. We opted to have the postage pack sent to us and returned the phone in the envelope provided. Within 2 days we had acknowledgement of receipt of the phone and later the same day confirmation that payment had gone into our bank account. Excellent fast service and would not hesitate to recommend. … Read Full Review

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“Superb service”

Written on: 15/03/2015 by OmariAdams359 (1 review written)

The title says it all! Very clear, extremely quick and the instructions were easy to follow. I'm dyslexic so I was particularly relieved not to have to wade through too many instructions… Read Full Review

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“Service most impressive ”

Written on: 12/03/2015 by Thankar1 (1 review written)

What an honest and efficient company mazuma is, I am so impressed that I find it impossible not to put few words together to show my satisfaction with the level of service I've received. Highly recommended… Read Full Review

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“Super Efficient Mazuma”

Written on: 12/03/2015

Just a quick review to relate my experience with Mazuma. Tuesday received Order pack from Mazuma. Wednesday, packaged my old phone up in the pack from Mazuma. Next a quick visit to post office and on the way to Mazuma. Thursday email from Mazuma advising money in my bank. A quick check on my banking app, and it's there. A very quick, easy process. I've used Mazuma in the past, and again chose them over a competitor who would of offered me a whole 50 pence more! For the sake of 50 pence… Read Full Review

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“All done in 2 days!!”

Written on: 12/03/2015 by spBeach301 (1 review written)

After sending off phone, payment was made in 2 days straightt to my bank!! Exceptional service and highest prices! Would definitely recommend to everyone!! Thanks… Read Full Review

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“Mazumazing!!!”

Written on: 12/03/2015

I have used this service so many times for years and have never been let down. You're notified every step of the way once your phone arrives and payment is made the same day. Have only used customer service once, which was very friendly and efficient. Amazing service!!… Read Full Review

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“Good price for phone, quick service, easy to use”

Written on: 11/03/2015 by Alanwilky (1 review written)

Great website, easy to download postage label, clear instructions, fast response and payment. Good price for phone… Read Full Review

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“Phone re-cycled at lightening speed”

Written on: 11/03/2015 by JulesJam (1 review written)

I have now re-cycled three phones with Mazuma - they offered me almost twice what 02 offered and from entering my details in line to having the money in my bank has only taken 4 days! (Using Royal Mail next day delivery) The Mazuma Website makes it easy to set up the recycling order Packaging is supplied although you are asked to find a suitable box - it would help if they sent a flat packed box with their packaging I paid extra at the post office to cover the value of the phones retuned -… Read Full Review

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