Mazuma Mobile Reviews - www.mazumamobile.com

1 Colne Way Court, Colne Way, Watford, WD24 7NE
★★★★★
4.8 / 5
95% of users recommend this
  • Value For Money

Description (provided by business)

Mazuma Mobile are the UK's most trusted online mobile phone recycler. Mazuma offer great prices, free postage AND pay faster than any other recycler! Voted 'Best Recycling Service' 2012 & 2013 by What Mobile and 'Best Recycling Service' 2013 by Mobile Choice. Mazuma was also voted TOP10 Sustainable Solutions in the world 2013 SUSTAINIA.
? Ask our helpful community of experts about this product or company
Mazuma Mobile - www.mazumamobile.com - Ask a question now

Media Gallery for Mazuma Mobile - www.mazumamobile.com

Mazuma Mobile - www.mazumamobile.com
Mazuma Mobile - www.mazumamobile.com
Mazuma Mobile - www.mazumamobile.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

“they aim to please”

Written on: 10/12/2014 by 259McClanahan (1 review written)

Mazuma offer a quick and efficient service..... i am a very happy customer. :)… Read Full Review

Visit mazumamobile.com
Report this review

“Fast secure safe”

Written on: 10/12/2014 by Macia468 (1 review written)

Sent on a Thursday for free and it's tracked to get an email Monday to say they have received. Email updates right up till payment. Still waiting for the payment to show in my bank hence the missing star. Hoping it won't be long! Have been worried that it was going to get lost etc but the email updates put your mind at ease Brilliant service and £115 for a 2 year old phone!… Read Full Review

Visit mazumamobile.com
Report this review

“My Samsung Sold”

Written on: 10/12/2014 by Camilah106 (1 review written)

Simplicity itself. I cannot fault any of the process. Well done Mazuma Mobile… Read Full Review

Visit mazumamobile.com
Report this review

“my phone was open to all networks Mazuma said it was not ”

Written on: 10/12/2014 by Ford412 (1 review written)

Lost money on a Iphone five The website talks the talk but can not walk the walk Was told I was ee It was with Virgin and open on all networks Had to go with it cash needed for xmas randomly generated name Why to post Just let customers post their own name… Read Full Review

Visit mazumamobile.com

By Mazumamobile

Written on: 10/12/2014

Thanks for your review and sorry to hear you are unhappy with our service.

Phones locked to EE network work on EE, Orange, T-Mobile and Virgin. This would explain why you could use a Virgin sim card with your EE locked phone.

Can you please let us know what your order number is so we can look into this matter further.

Thanks

Mazuma Mobile

Reply to this comment
Report this review

“Fantastic Service!!!”

Written on: 10/12/2014 by Dugan203 (1 review written)

Fantastic service, really quick, all done and dusted in under a week! Would recommend to anyone selling an old phone. Really really pleased xx… Read Full Review

Visit mazumamobile.com
Report this review

“Wrongly claimed my unlocked phone was locked”

Written on: 09/12/2014 by pf22 (1 review written)

I sent Mazuma an unlocked Iphone 5. I know it was unlocked because I bought the phone sim free from an Apple store. Mazuma emailed me to say it was locked and indicated it was cutting the price I had been offered.I could have had the phone sent back to me but I did not want to take the risk of the phone being posted a second time or have the hassle of arranging another sale - so I accepted the lower price. The Mazuma assistant claimed on the telephone, after saying the phone had been… Read Full Review

Visit mazumamobile.com

By Mazumamobile

Written on: 10/12/2014

Thanks for your review and sorry to hear you are unhappy with our service.

Please let us know what your order number is so we can look into this matter.

Thank you.

Mazuma Mobile

Reply to this comment
Report this review

“Market leaders in recycling mobile phones”

Written on: 09/12/2014 by Leafman (1 review written)

Thank you for a fast and efficient service. From posting, to money in my bank account in 2 days !! Great service… Read Full Review

Visit mazumamobile.com
Report this review

“What a Fabulous Service”

Written on: 09/12/2014 by Bartletthg449 (1 review written)

I was slightly anxious about sending off my phone to a company I knew nothing about. But what a mistake that was!! Fabulous service!! 1.Filled in Phone details on line, no hastle! 2.Given excellent quote on my mobile! 3.Mazuma sent me a sae envelope, plus clear instructions! 4.Reassuring emails during the process! 5.Result, a cheque in the post!! Thanks so much all at Mazuma. Will definitely recommend you to family and friends. … Read Full Review

Visit mazumamobile.com
Report this review

“Great service”

Written on: 08/12/2014 by Leo73 (1 review written)

Great service - quick, easy, no fuss. Very happy to have received £95 for my iphone 4S… Read Full Review

Visit mazumamobile.com
Report this review

“World class service”

Written on: 08/12/2014 by TonyB29 (1 review written)

Fast, efficient and very professional . If only other companies could achieve this level of service the world would be a better place. Sell order was placed late in the day but the prepaid envelope, with very clear instructions arrived the following day. Emails keeping you updated of progress were frequent. Overall excellent service which o wouldn't hesitate to recommend to others. Tony Busby… Read Full Review

Visit mazumamobile.com
Report this review

“Don't see how this service could be bettered ”

Written on: 08/12/2014 by Lind217 (1 review written)

Sent my mobile off on Thursday and received the full amount on Monday with updates sent by email throughout. I have dealt with two other companies offering to buy mobiles and Mazuma is by far the best… Read Full Review

Visit mazumamobile.com
Report this review

“simple and easy”

Written on: 08/12/2014 by AdrianHutchinson (1 review written)

Fantastic service placed order on there website received pre payed envelope 2 days latter and posted on Saturday morning and got my payment as quoted Monday evening… Read Full Review

Visit mazumamobile.com
Report this review

“Great Service”

Written on: 07/12/2014 by Forsythcx389 (1 review written)

Great service. Posted iPhone Tuesday afternoon using their pre-paid label and the money was in my account, as quoted, on Thursday evening!… Read Full Review

Visit mazumamobile.com
Report this review

“Fast payment of amount advertised”

Written on: 06/12/2014 by Porterzy405 (1 review written)

Received the full amount quoted and payment made to my bank within 24 hours of posting my phone… Read Full Review

Visit mazumamobile.com
Report this review

“Quick, Easy and Reliable”

Written on: 05/12/2014 by RobBaber (1 review written)

This is the second time I have used Mazuma, and I would recommend them to anyone. In short, they do everything they say they will with minimum fuss. No dramas, easy peasy!!… Read Full Review

Visit mazumamobile.com
Report this review

“Job Done !”

Written on: 05/12/2014 by JAK7 (1 review written)

Excellent service, fast and efficient. Mazuma do exactly what they say !… Read Full Review

Visit mazumamobile.com
Report this review

“excellent service Thank you”

Written on: 05/12/2014 by Syavash (1 review written)

Brilliant service. Very fast and reliable. The transaction was done in less than 24. Hours.. I was contacted as soon as they received my phone.. The payment was initiated 2 hours later. Excellent customer care. I am very satisfied with the service.. Thank you… Read Full Review

Visit mazumamobile.com
Report this review

“No fuss, No bother”

Written on: 05/12/2014 by Marcoj12 (1 review written)

I was a touch sceptical sending my i phones here as you read so many horror stories of getting offered only a fraction of the estimated value. This was not the case I was offered very fair amounts after you consider the ebay fees and hassles of selling there. I posted the phones on Weds via RM Special delivery they were received yesterday processed immediately and the money was in my account on Friday. You cannot get fairer than that… Read Full Review

Visit mazumamobile.com
Report this review

“First class service ”

Written on: 05/12/2014 by Gambylad1 (1 review written)

Top price for my Iphone Posted my phone Wednesday money in my account Thursday can't get better service than that.Would highly recommend Mazuma to anyone who wants to sell their phone… Read Full Review

Visit mazumamobile.com
Report this review

“easy!”

Written on: 05/12/2014 by Gentrypz142 (1 review written)

What a quick and easy transaction! Posted my phone on Monday and the money was in my account by the end of the day on Wednesday. Can't ask for better service than that! Would highly recommend Mazuma and will certainly tell family and friends about it! Well done on such fantastic customer service!… Read Full Review

Visit mazumamobile.com
Report this review
overview
mazumamobile.com