Mazuma Mobile Reviews - www.mazumamobile.com

★★★★★
4.7 / 5
4230
93% of users recommend this
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Mazuma Mobile - www.mazumamobile.com
Mazuma Mobile - www.mazumamobile.com
Mazuma Mobile - www.mazumamobile.com

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“Easy ”

Written on: 05/04/2017 by EdithWilloughby (1 review written)

Fast efficient service, kept up to date all the way through. Got £6 for a phone that was dead envirophone said it was worth nothing lol. Thanks mazuma… Read Full Review

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“Excellent speedy efficient service ”

Written on: 03/04/2017 by 1992Meredith (1 review written)

Great service. Speedy and efficient… Read Full Review

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“I do not believe what they said.”

Written on: 03/04/2017 by Boxing67 (1 review written)

My iPhone was in excellent condition and not a scratch on it I put my iPhone in a small secure box and surrounded the phone with lots of padding, I sent it back to Mazuma in the free post bag they provided, A couple of days after posting it to mazuma I received an email from them saying my iPhone screen was cracked saying that the amount now had been adjusted accordingly Press the red box to have it returned or press the green box for new value, So I pressed the green box to then be told the… Read Full Review

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“terrible! very bad service! ”

Written on: 02/04/2017 by Kat8899 (1 review written)

The good side: fast payment The bad: my phone was in working condition when posted, but I have received an email telling me that there is a problem with the screen. There was nothing wrong with the screen when the phone was posted. Maybe it got damaged during the transport ( you are provided with an envelope to send your phone, I think this is not sufficient, I have wrapped my phone in bubble wrap for protection when sending the phone, but it looks like it was not enough as apparently there… Read Full Review

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“Happy as ...”

Written on: 31/03/2017 by qkYork198 (1 review written)

Excellent service and so easy a top mark in customer service highly recommend Mazuma and its staff… Read Full Review

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“Seems to be a common occurrence recently”

Written on: 30/03/2017

Sent in my iPhone 6 in perfect working condition, and they come back to me and say the screen is damaged and that they have to cost my amount to less than half of what was originally offered. Needless to say I have arranged to get my phone back and take it in to the o2 shop that originally inspected the phone and they are willing to give me the money that Mazuma were offering originally. We normally use this service and have NEVER had any trouble before however the service has been terrible… Read Full Review

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“Superb service ”

Written on: 30/03/2017 by Natasha22 (1 review written)

I have been using mazuma mobile for about 8 years. There is never any fuss or quibbles about the price like other sites. A superb, fast, efficient service and wouldn't dream of going anywhere else. I cannot recommend them any more!!… Read Full Review

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“Will not be using this service again. I was not happy...”

Written on: 29/03/2017 by BongoBill (1 review written)

Will not be using this service again. I was not happy with their actions… Read Full Review

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“Holdisgusting service”

Written on: 29/03/2017 by Appy25 (1 review written)

Took over 2 weeks, loads of emails. I kept getting fobbed off all the time. Ended up complaining to CEO who managed to sort it instantly. Advisors are too lazy to chase things up themselves. Never use again… Read Full Review

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“Mazuma purchase of Ipad Mini 32GB”

Written on: 28/03/2017 by probinss (1 review written)

Another good experience from Mazuma, with support from the team to de activate a difficult Icloud link. Prompt supply of secure packaging and posting arrangements, and updates as to status at every stage. A professional, re assuring service; you might get a better price locally at times, but it's hard to imagine a less hassle-free service!… Read Full Review

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“Same as all the others!”

Written on: 28/03/2017 by NevaehNicholson (1 review written)

Same old story, offered me £35 for my Samsung Galaxy S4 then came up with some pathetic reason to change the offer to £6. Complete waste of time… Read Full Review

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“simple and professional”

Written on: 26/03/2017

excellent service to clear your old mobiles many thanks… Read Full Review

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“Don't leave an old phone to rot”

Written on: 26/03/2017 by Anika1958 (1 review written)

My Samsung S4 mini died on me. I was looking for a way to recycle it and Mazuma made it plain sailing. Yes it was a token payment for a dead phone but I'd have been happy just to know that the battery and phone wouldn't go to landfill… Read Full Review

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“Fast efficient no hassle”

Written on: 25/03/2017

No stress fast easy and a honest company it seems impressive in this day and age… Read Full Review

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“Lies ”

Written on: 24/03/2017 by 101Connell (1 review written)

Sent phone in perfect working order. Received payment of less than half promised as the phone was apparently 'faulty'. Either it was damaged en route which I doubt or there is some dishonesty taking place… Read Full Review

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“Brilliant Service!”

Written on: 24/03/2017 by bermuda1073 (1 review written)

Here's and easy way to sell your old mobile. Just go to their website, get a quote for your phone and print off an address label. Parcel it up (it's Freepost) and the money is in your account 2 days later. Brilliant service! I tried to sell mine to Vodafone in their Ayr High Street shop and gave up after 15 minutes of diabolical service!… Read Full Review

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“Absolute rip off.”

Written on: 24/03/2017 by 207Daley (1 review written)

Claim your phone is faulty when it's in perfect working order. Lure you in with good prices yet pay out is rubbish. Would never use again… Read Full Review

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“It's so simple ”

Written on: 24/03/2017 by Leiaj324 (1 review written)

Fantastic service. So simple to do. Thank you… Read Full Review

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“Mazuma great”

Written on: 23/03/2017 by Kristinat313 (1 review written)

Mazuma was great, only problem was Parcel Force collecting the mobiles, took days and repeated updating to say not collected… Read Full Review

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“Very quick service”

Written on: 22/03/2017 by Sterlingo51 (1 review written)

Tried to get my mobile sold by EE. They did not feel it had value. Then thought I would try here, they gave me a really good quote and processed everything really fast. Very good service, would recommend to a friend… Read Full Review

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