Mazuma Mobile Reviews - www.mazumamobile.com

1 Colne Way Court, Colne Way, Watford, WD24 7NE
★★★★★
4.8 / 5
3342
95.6% of users recommend this
  • Value For Money

Description (provided by business)

Mazuma Mobile are the UK's most trusted online mobile phone recycler. Mazuma offer great prices, free postage AND pay faster than any other recycler! Voted 'Best Recycling Service' 2012 & 2013 by What Mobile and 'Best Recycling Service' 2013 by Mobile Choice. Mazuma was also voted TOP10 Sustainable Solutions in the world 2013 SUSTAINIA.
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Mazuma Mobile - www.mazumamobile.com
Mazuma Mobile - www.mazumamobile.com
Mazuma Mobile - www.mazumamobile.com

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“Quick service and hassle free.”

Written on: 27/04/2015 by Catherine296 (1 review written)

I've used Mazuma for a number of years now and there service has never faltered. They are quick to respond to you and also confirm they have received your device unlike other providers of the same service. I recommend to all my friends and family. Never had any problems at all. I trust Mazuma to give me a fair price on my old devices… Read Full Review

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“fantastic service thank you”

Written on: 26/04/2015 by Pratt373 (1 review written)

So impressed with the service thank you… Read Full Review

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“Fast 'n'Easy”

Written on: 26/04/2015 by 322Noble (1 review written)

I sold my iPhone 5 to Mazuma, the actual process was easy, quick and ver straight forward. The payment was made the same day they recieved the handset and they paid the top price !… Read Full Review

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“Fast, efficient service :-D ”

Written on: 26/04/2015 by Moss373 (1 review written)

I do love an efficient service! My initial contact with mazuma was on the 19/4/15. I received emails to keep me up to date with what was happening throughout. My phone was received at 9.55am on the 23rd and I had payment in my bank account by end of business the same day. Hassle free service. Service as described...which is rare. Very happy!… Read Full Review

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“Fabulous service!!!”

Written on: 25/04/2015 by Timothyw273 (1 review written)

Posted mobile away by recorded delivery on the Tuesday at 230 pm and had £92 in my account by Wednesday , would 100% recommended this service, I'm a very happy customer!!!… Read Full Review

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“Frankly, I'm speechless...”

Written on: 24/04/2015 by pmol83 (1 review written)

I thought Amazon and Apple provided superb levels of service and now I've met Mazuma. I can give no greater praise than that. The whole process of selling my iPhone 5s was fast and painless. I was kept informed all the way and would definitely use Mazuma again. I'm almost looking forward to selling my iPhone 6+! I can't thank you guys, enough… Read Full Review

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“Excellent Service”

Written on: 24/04/2015 by KhalilHatch350 (1 review written)

This is the 3rd time I've used Mazuma, once again they have delivered value for money speedy and excellent customer service . From start to finish process took 4 days . No hassle , no fuss - clear guidance safe and secure I would highly recommend them to my family and friends … Read Full Review

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“poor service”

Written on: 24/04/2015

I think this service is poor I sent a perfectly good working phone the them for them to receive it and say it faulty and it has a cracked screen.it obviously got broken on the way there.the phone was fine when I posted it!!… Read Full Review

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By Mazumamobile

Written on: 01/05/2015

Thanks for you review and sorry to hear you are unhappy with our service.

Can you please let us know what your order number is?

Thanks.

Mazuma Mobile

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“Good service”

Written on: 24/04/2015 by 151O'Brien (1 review written)

A fast and efficient service. Envelope delivered email response on receipt the , updates to process… Read Full Review

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“Horrendous ”

Written on: 23/04/2015 by uaDiaz27 (1 review written)

Horrendous came back with all this rubbish about different parts of my phone being broke when I just got it refurbed… Read Full Review

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By Mazumamobile

Written on: 23/04/2015

Thanks for your review and sorry to hear you are unhappy with our service.

Can you please let us know what your order number is?

Thanks

Mazuma Mobile

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“Simply the best”

Written on: 22/04/2015 by Robbaker45 (1 review written)

I originally sent my mobile to another company (O2)they offered me £175.00 they tested it & said the screen was broke the buttons were faulty&it didn't turn on,so they re calculated price to zero,I emailed them &1st stressed that it was ok when I sent it they then offered me £65 which I declined.so I sent my phone to mazuma they tested it & told me it didn't have cover for charger port,I asked them if I sent it if they would still process it&I they said yes.isent it & have now been paid.i… Read Full Review

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“excellent and very quick”

Written on: 22/04/2015 by awReynolds1970 (1 review written)

I have just completed a transaction seeming my old iPhone 5s to maZuma. They ofeted the best price. Within a day I had received the peck to send the phone itself which I did on Saturday. Midday Wednesday I received the fund. ..the full amount. They had received the phone from royal mail in the morning and within a few hours the money was in my bank. I had regular emails from them explaining at what stage my order was at. Highly recommended… Read Full Review

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“Quick and easy ”

Written on: 21/04/2015 by Kylew12 (1 review written)

Very simple and easy service money quickly transferred… Read Full Review

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“FANTASTIC AND FAST!”

Written on: 21/04/2015 by mxWagner34 (1 review written)

Sent off at 3pm yesterday and payment in my bank by 12.30pm today (next day) - simple and easy to use and thoroughly communicated throughout. Would recommend and use again!… Read Full Review

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“I never knew that upgrading my iPad would cost so much...”

Written on: 21/04/2015 by jimrey (3 reviews written)

When I wanted to upgrade my wife's iPad 2 to an iPad air, I nearly didn't because of the cost involved. A friend told me about Mazuma and showed me how much I could get from Mazuma for the older model. This brought the overall cost down to a price I could afford. Dealing with Mazuma has been very quick and easy. The only downside was in having to use the Royal Mail to send my old iPad to Mazuma as it cost me £8.55 to ensure that it reached them and I only wish that I could have found a less… Read Full Review

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“I never knew that upgrading my iPad would cost so much...”

Written on: 21/04/2015 by jimrey (3 reviews written)

When I wanted to upgrade my wife's iPad 2 to an iPad air, I nearly didn't because of the cost involved. A friend told me about Mazuma and showed me how much I could get from Mazuma for the older model. This brought the overall cost down to a price I could afford. Dealing with Mazuma has been very quick and easy. The only downside was in having to use the Royal Mail to send my old iPad to Mazuma as it cost me £8.55 to ensure that it reached them and I only wish that I could have found a less… Read Full Review

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“Can not fault them! 5*”

Written on: 20/04/2015 by Linz8000 (1 review written)

Sold my iPhone 5 after using the comparison site recommended by moneysavingexpert. Mazuma would give me the most £ for my phone. The whole process was easy peasy, I printed everything out and put it in a Jiffy bag (they will send you an envelope if you prefer), took it to the post office on Thursday pm. On the Monday am received an e-mail saying they'd received my phone. By the end of the day received another saying it was complete, checked my bank and the money is there. You really can't… Read Full Review

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“Excellent fast efficient service”

Written on: 20/04/2015 by AndrewMorrison (1 review written)

An excellent, speedy efficient service. Phone sent Saturday and money in account by 6pm Monday. Highly recommended!!!… Read Full Review

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“Recycle my old phone.”

Written on: 20/04/2015 by MiraMaloney (1 review written)

Fast, excellent service from mazuma. Kept me informed every step of the way. Easy to follow instructions and struggling to find where you could improve on the service provided. Keep up the good work!!… Read Full Review

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“Pretty faultless”

Written on: 19/04/2015 by Douglaspw324 (1 review written)

Gave me the full value as quoted online...£105 for an Iphone 5 and this was more than CEX were offering. I sent the handset by special delivery rather than use their freepost service as I needed the money the same day it was received, as advertised on their website. A 'phone received' acknowledgement came through at about 08:30 which was reassuring. I was needing the cash quick so thought this would mean fast completion. The next email I got was at about 15:30 telling me my phone had been… Read Full Review

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