Mazuma Mobile Reviews - www.mazumamobile.com

1 Colne Way Court, Colne Way, Watford, WD24 7NE
★★★★★
4.8 / 5
3472
96% of users recommend this
  • Value For Money

Description (provided by business)

Mazuma Mobile are the UK's most trusted online mobile phone recycler. Mazuma offer great prices, free postage AND pay faster than any other recycler! Voted 'Best Recycling Service' 2012 & 2013 by What Mobile and 'Best Recycling Service' 2013 by Mobile Choice. Mazuma was also voted TOP10 Sustainable Solutions in the world 2013 SUSTAINIA.
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Mazuma Mobile - www.mazumamobile.com
Mazuma Mobile - www.mazumamobile.com

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“Excellent service”

Written on: 13/03/2013

I received my free post envelope within 2 days and took my phone to the post office on the Saturday morning,easy, and my money was in the bank on Wednesday afternoon. Excellent service Mazuma I will definitely be recommending you to my friends… Read Full Review

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“Excellent Service”

Written on: 13/03/2013

Phone posted yesterday, payment in bank today. Excellent service and will definitely use Mazuma in the future… Read Full Review

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“impressed!”

Written on: 13/03/2013

Super quick. Simple. Will defintely use again. Thanks mazuma… Read Full Review

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“Quick and easy”

Written on: 13/03/2013

Simple and easy, very quick service between receiving and sending payment and for full value quoted great service !… Read Full Review

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“Good but not great”

Written on: 13/03/2013

I felt there was a good level of service, it was very easy to do; fairly pain free and quick. I felt slightly left in the dark as to what was happening though, I feel that there should be more communication just to let me know that you had received my phone, that it had been tested. I was only really told about an hour before they paid me that they had it… Read Full Review

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“Mazuma said and did what they said they would do”

Written on: 13/03/2013

Fast and reliable....Typed my phone details in, online, got an offer from muzuma, muzuma even paid for postage and provided an envelope ,once phone was received money was in my bank same day.. cant ask for more. Thank You… Read Full Review

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“Great service”

Written on: 13/03/2013

What can I say but excellent service, very well organised, clear instructions, good communications via email and efficient payment. I can think of many SME's who could learn from this company on how they run this business. I have a question for you Im looking to raise money for my church and think this is a way we could all contribute, have other people done this collectively ? … Read Full Review

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“Under payment”

Written on: 13/03/2013

After being told online and through my confirmation letter i was told i would be paid £80, i have just recieved a confirmation email telling me i am only getting £58.. Im currently attempting to find a contact number to find out what is going on!?… Read Full Review

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Mazuma's Comment

Written on: 13/03/2013

Thanks for your review and sorry to hear your comments.

As we don't know who you are it is very difficult to advise on your comments.

We can advise that we wouldn't not have reduced the value of your sale without contacting you first. If we have to revise a sale (phone sold as working is found to be faulty or a different model to what was listed) we always email the customer with the option to accept the revised offer or have the phone returned free of charge.

Our contact telephone number is 0845 8723000. It can be found on all the letter and email communications we would have sent you and is easily found on our website.

If you prefer, please let us know what your order number is and we'll be happy to reply to any issues on this review.

We hope this helps.

Mazuma Mobile

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“very very fast, and highly reliable”

Written on: 13/03/2013

i sent my phone on tuesday and it arrived the following day and i received my money the same day, it was hassle free and extremely quick… Read Full Review

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“Fab service! ”

Written on: 13/03/2013

So I had heard about this and had an old blackberry gathering dust on a shelf, I looked it up on mazuma and they offered me nearly £100 for it! I sent it recorded delivery which arrived today at 12.30 and an hour later I had confirmation from them and 3 more hours the money in my account. No strings attached!… Read Full Review

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“A1 service”

Written on: 13/03/2013

Wow i cannot believe how quick you dealt with me selling my phones ,you were in constant contact to let me know the update & the money was in my bank account within a few hours ,thank you ,i will have no hesitations to dealing with you in the future… Read Full Review

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“excellent ”

Written on: 13/03/2013

Its the best company to sell your old phone,posted my phone on friday and I got my money on Monday!would love to do more business with you.l would recommend other people with old phones to use it… Read Full Review

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“Good ”

Written on: 13/03/2013

They are fast at paying and would recommend mazum to any body they pay u the set price they at on the Internet… Read Full Review

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“Mobile Phone Sales”

Written on: 13/03/2013

What a great customer experience, posted phones Monday - money in the bank Friday - very organised Well Done… Read Full Review

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“PLEASANTLY SUPRISED WITH SERVICE”

Written on: 13/03/2013

COULDNT BELIEVE HOW FAST AND EFFICIENT MAZUMA WERE,I ASKED FOR PRICE FOR MY IPHONE AND WAS PLEASED WITH THE OFFER,I SENT THE PHONE THE SAME DAY AND HAD THE CASH IN MY BANK THE VERY NEXT DAY,SUPER SEVICE THANKS… Read Full Review

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“Fantastic service veru impressed!”

Written on: 13/03/2013

Fantastic service - funds reached account next day - thank you very much!… Read Full Review

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“Absolutely fabulous!!!”

Written on: 12/03/2013

After being messed about over 6 WORKING days by Vodafone buy back being quoted £130 for my old phone then them changing there quote to offer me £35 lol I asked for my phone back 4working days later it was in my hand, I then sent for your free post envelope at 4pm on Tuesday it came Wednesday I sent it back and by Thursday the cash was in my bank! Brilliant and shame on Vodafone buy back!!! … Read Full Review

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“Fast efficient service”

Written on: 12/03/2013

Very fast efficient service , sold my phone because I wanted a early upgrade. Enabled me to get the phone I wanted. Would recommend, prepaid packaging arrived quickly and sent the phone off. Got the payment via bank transfer same day as they received the phone… Read Full Review

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“Fantastic, fast, The best”

Written on: 12/03/2013 by Benparge (1 review written)

Offered me the most cash, fast acting, informative, would defo use again!!!… Read Full Review

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“Best service I ever had”

Written on: 12/03/2013

I sold my iphone 5 after upgrade to windows phone, it take few hours to receive my funds in my bank as I been told, great service and very friendly ppl… Read Full Review

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