Mazuma Mobile Reviews - www.mazumamobile.com

1 Colne Way Court, Colne Way, Watford, WD24 7NE
★★★★★
4.8 / 5
95.2% of users recommend this
  • Value For Money

Description (provided by business)

Mazuma Mobile are the UK's most trusted online mobile phone recycler. Mazuma offer great prices, free postage AND pay faster than any other recycler! Voted 'Best Recycling Service' 2012 & 2013 by What Mobile and 'Best Recycling Service' 2013 by Mobile Choice. Mazuma was also voted TOP10 Sustainable Solutions in the world 2013 SUSTAINIA.
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Mazuma Mobile - www.mazumamobile.com

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“Really pleased with speedy process , sent my phones in...”

Written on: 12/02/2011

Really pleased with speedy process , sent my phones in on a wednesday got argos vouchers back by Saturday just got to wait now 24hrs so my vouchers are active . Will recommend to anyone… Read Full Review

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“Just sold 3 of my old nokia to mazuma, superb service....”

Written on: 07/02/2011

Just sold 3 of my old nokia to mazuma, superb service. Rec email ard 10am this morning, confirming items arrived, b4 noon, processiong done, and rec my payment through bank transfer b4 6pm. Superb !!! Payment rec exactly as the estimated ammount in their website. Highly recommend… Read Full Review

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“FANTASTIC. Sent phone using freepost envelope provided...”

Written on: 02/02/2011

FANTASTIC. Sent phone using freepost envelope provided (didn't use recorded delivery as phone only worth £7) - they recived and paid into my account the following day!! Great work Mazuma!! Would recommend to all and would definitely use again… Read Full Review

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“Mazuma came up with the highest price for my mobile on...”

Written on: 27/01/2011

Mazuma came up with the highest price for my mobile on a comparison website. As I knew the name from the TV-ads, I gave it a try. I had bad experiences with skyphones.org before and didn't wanted to go with a no-name again. Mazuma's speed and service was perfect and as described. I do highly recommend it… Read Full Review

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“This was the first time I had used a service such as...”

Written on: 26/01/2011

This was the first time I had used a service such as Mazuma.

After reading several reviews on similar companies (envirophone, etc).. it seemed as though Mazuma had the best reputation - and it's a repuation that is justified in my opinion.

It was as simple as it was explained on the website... I entered my phone details on the website - saw the offer before I committed to the exchange... and was then sent an envelope for the next day.
My phone was in full working order, although it had a few… Read Full Review

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“Great service from Mazuma. Placed a sell order for...”

Written on: 21/01/2011

Great service from Mazuma. Placed a sell order for iphone 3GS and the pack arrived the next day. Returned phone via special delivery and received cash into my bank the next day when they received it! Although not the highest cashback by about £20, it was definitely the best service. Highly recommended… Read Full Review

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“Sent my phone in on Sunday, received confirmation and...”

Written on: 19/01/2011

Sent my phone in on Sunday, received confirmation and processing of payment on Wednesday, and received payment by Friday!! So a fast and quick service.

Also, compared to some of the other similar services, they seemed much more organised and efficient in sending out envelope (to post your phone), sending email confirmations etc.

Only slightly negative is that the offer I got on my phone was a few pounds lower than on other websites, but happy to sacrifice that for an efficient and reliable… Read Full Review

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“10 out of 10 ”

Written on: 19/01/2011

10 out of 10
A very well run company. Have used them twice and both times they were brilliant. I sent 3 old phones to them last time and got £32.00 more than envirofone was offering. they did everything in an extremely professional and speedy fashion and i went from oredr placing to money in my account in 3 days. top notch… Read Full Review

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“Absolutely brilliant. ”

Written on: 18/01/2011

Absolutely brilliant.

I looked on a phone comparison site to see who would give me the most for my phone and the answer was Mazuma. After seeing their adverts on TV i thought they must be pretty professional.
I sent my order in on the Wednesday at about 3/4pm and received my bag to put the phone on the Thursday!
Sent the phone off that day and Just got the money paid in Today the 18th of Janurary as promised.
They kept me in the know by providing updates on when my order had been submitted… Read Full Review

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“I had four phones to sell, varying from an ancient...”

Written on: 17/01/2011

I had four phones to sell, varying from an ancient Nokia to one about two years old. I read lots of review sites and were scared stiff by most of them to tell you truth, so I decided on the one company that got a mention in other reviews of their customer service pledge -Mazuma Mobile!

The phones were all working but in different states of repair, I was honest in the info provided, I downloaded all the documentation, posted the items with an additional 0.73p for recorded delivery, posted them… Read Full Review

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“Absolutely breathtaking service,have to pinch yourself...”

Written on: 17/01/2011 by borncrazy (5 reviews written)

Absolutely breathtaking service,have to pinch yourself to believe it.A company that actually does what it says its going to do!!.

Not even Victor Meldrew could find reason to complain,three day turn around,no lies,back peddling,finding reason not to pay what they offer,and this in rip off Britain.
Need to lie down,to sum up,you'd be nuts to use anyone else… Read Full Review

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“I chose to sell my old mobiles to Mazuma because they...”

Written on: 15/01/2011

I chose to sell my old mobiles to Mazuma because they had customer reviews which said they could be trusted. Other organisations that other more money for the mobiles seem to also come with a lot of hassle (disappearing phones, non payment, reneging on the deal etc). I would recommend that you go with these guys, they really are the real deal, I sent them my mobiles and they paid me the agreed price within a day of receiving the goods. One of the mobile was quite worn (but still working) and… Read Full Review

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“Mazuma kept me updated throughout the full process. As...”

Written on: 12/01/2011

Mazuma kept me updated throughout the full process. As soon as my mobile was received they emailed me and the full amount promised was in my bank account that evening. Envirofone found little faults with a previous phone and significantly reduced the rate. This didn't happen with Mazuma. I would definitely use them again… Read Full Review

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“Sold a phone over the xmas period - The whole process...”

Written on: 09/01/2011

Sold a phone over the xmas period - The whole process took 3 days !
Amazed cash in the bank as promised, Will use again soon. A+… Read Full Review

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“I recently used Mazuma to recycle my HTC Magic which...”

Written on: 07/01/2011 by tephramancy (2 reviews written)

I recently used Mazuma to recycle my HTC Magic which was in full working condition when it left my hands. I sent it, well packaged, in the envelope provided, and it arrived within 2 days. On the same day of it's arrival, I recieved 2 emails, one to state that my order had been fully processed and a second to state that my money was on it's way. I genuinely think this is some of the best service I have recieved from any company, and would be more than happy to use them again. They offered a… Read Full Review

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“i never recived my post bag sooooo i never got the...”

Written on: 02/01/2011

i never recived my post bag sooooo i never got the money i am very anoyed with muzuma. i wouldent recomend this to a friend.when i can finnally get hold of muzuma i can find out whats going and i can decide wheter im going to cancel my order or not. soo much for 24hrs more like never!… Read Full Review

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Sploogemcgrew's Comment

Written on: 09/02/2011

You can't blame Mazuma for not receiving your envelope. It could just as much be the fault of Royal Mail's awful service. And looking at your terrible spelling, you've probably spelt your own address incorrectly and the envelope is at another location. Judging by my own personal experience and the experience of other reviewers, Mazuma would've sent you an envelope. So I feel you didn't receive it based on one of my two reasons stated above. So rating 1 out of 5 stars is a bit premature without knowing the facts.

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“No problems at all for me. ”

Written on: 31/12/2010

No problems at all for me.
I sent the phone yesterday, then got money in my account today.
Excellent service… Read Full Review

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“Have used Mazuma for a second time now and the service...”

Written on: 17/12/2010

Have used Mazuma for a second time now and the service has got better.
The hole process from contact to payment recieved was 4 days.

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“I read the reviews and was reluctant to use, so I put...”

Written on: 18/11/2010

I read the reviews and was reluctant to use, so I put on my facebook status any one had good/bad experiences with Mazuma Mobile? I got replies from friends who I know that they always got the payment. So I sent mine off (Special Delivery) and it was excepted and they paid me same day. I would recommend them, or just do what I did, ask your face book friends!… Read Full Review

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“I have used Mazuma phones 3 times now after being told...”

Written on: 14/11/2010

I have used Mazuma phones 3 times now after being told about them by a friend who had used them. Excellent service, very easy, very quick and got a good price for my phone and money in my bank within days. Couldn't ask for a better service and would recommend and use them again… Read Full Review

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