Mazuma Mobile Reviews - www.mazumamobile.com

1 Colne Way Court, Colne Way, Watford, WD24 7NE
★★★★★
4.8 / 5
3371
95.6% of users recommend this
  • Value For Money

Description (provided by business)

Mazuma Mobile are the UK's most trusted online mobile phone recycler. Mazuma offer great prices, free postage AND pay faster than any other recycler! Voted 'Best Recycling Service' 2012 & 2013 by What Mobile and 'Best Recycling Service' 2013 by Mobile Choice. Mazuma was also voted TOP10 Sustainable Solutions in the world 2013 SUSTAINIA.
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Mazuma Mobile - www.mazumamobile.com
Mazuma Mobile - www.mazumamobile.com
Mazuma Mobile - www.mazumamobile.com

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“quick and easy”

Written on: 18/07/2013

Great service, good communication and feedback and immediate payment. Have used a couple of times before and will definitely be using again!… Read Full Review

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“Fantastic service”

Written on: 18/07/2013

I can't believe how quick the service was and I received an e mail at every stage I never once chased, phone was received and I was paid all in one day… Read Full Review

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“Three Times A Winner”

Written on: 17/07/2013

I have now used Mazuma on three separate occasions and I have been extremely happy with the service. On this last occasion I sent the unwanted mobile phone on the Friday and the money was in my account on the following Monday and it was for the exact amount offered. I would recommend Mazuma to anyone who wants to recycle their mobile phone for cash… Read Full Review

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“Quick and easy. Not the highest price offered but...”

Written on: 17/07/2013

Quick and easy. Not the highest price offered but better service… Read Full Review

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“Great”

Written on: 17/07/2013

Quick and easy really pleased Thanks… Read Full Review

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“Great. Fast. Brilliant”

Written on: 17/07/2013

So quick and easy. Easy site to follow. Very simple and fast payment. Great service!… Read Full Review

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“Highly recommended”

Written on: 13/07/2013

Phone posted via registered post and money in my account the next day. So impressed with the service… Read Full Review

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“Thank you so much”

Written on: 13/07/2013

Thank you for your quick service!!… Read Full Review

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“Speedy, efficient and well informed...”

Written on: 13/07/2013

The packaging arrived very quickly, postage was easy. Mazuma sent plenty of well informed emails to keep me up to date on where my order was at, and within hours of receiving my mobile, the original payment quoted, was in my account. Excellent service. I would highly recommend to anyone who wants to flog an old phone or in need of some quick cash. Thank you!!… Read Full Review

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“very fast response”

Written on: 13/07/2013

excellent service, very fast response. will use again… Read Full Review

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“good quick service”

Written on: 12/07/2013

very happy, very quick, would recommend. the money could be better but customer service is excellent… Read Full Review

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“Best Ever”

Written on: 12/07/2013 by clevercupcakes (2 reviews written)

I found this Mazuma a excellent experience. From sending the mobile by post to receiving my payment. I sent phone on the thursday and got payment ob friday afternoon. Amazing… Read Full Review

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“Fast and easy. ”

Written on: 11/07/2013 by meghipwell (1 review written)

Mazuma made the whole process simple and easy to follow. With constant email updates and all the tools for finding out what category your phone falls under and how to wipe all memory clear they have a very good operation going on. I received £50 for my old phone and within 3 days of sending my phone off the money was already going into my account. Would definitely recommend to a friend… Read Full Review

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“great fast service”

Written on: 11/07/2013

Good website, Speedy response and fast prompt payment… Read Full Review

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“Quick reply, great details of what was happening,...”

Written on: 11/07/2013

Quick reply, great details of what was happening, quick transaction, brilliant. Will use again!… Read Full Review

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“Fantastic mazuma service”

Written on: 11/07/2013

Fantastic service from start to finish. Easy steps and quick turnaround. Mazuma keep you informed of the progress via email throughout. Would recommend mazuma to everyone… Read Full Review

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“Thanks”

Written on: 11/07/2013

Simple, straightforward. Thanks … Read Full Review

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“Disappointed with service”

Written on: 10/07/2013 by Olly_B123 (1 review written)

I have traded many phones in with mazuma before but this will be the last. My phone I thought was in tip top condition but was informed it had failed a screen test losing £105 on trade in value - i was told the fault couldn't be seen by general use - I had no evidence of this fault nor could I prove they were wrong - it felt to me as the phone was over a certain limit they looked to degrade where ever possible but in a way a customer couldn't challenge and just had to accept reduced price. I… Read Full Review

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By Mazumamobile

Written on: 10/07/2013

Thanks for your review and sorry to hear you are disappointed with our service.

As we do not know your name or order number it is difficult to comment in detail.

Going by your comments, it seems you were selling us an Apple iPhone 4s 16GB. It also appears we classed your phone as 'faulty' due to it having a defective screen. White mark pixel damage is usually caused by the screen being bruised (excessive pressure). This damage is mostly visible on a white background.

Although this damage may seem a small issue, the entire digitizer (touchscreen) and LCD need to be replaced in order to repair.

We have no doubt you can find very cheap counterfeit parts on the net but our approved repairers only use genuine parts which are a lot more expensive.

We would have emailed you a 'faulty' offer with the option to have the phone returned free of charge if you were not satisfied.

We are sorry that your phone had this damage and that we were unable to pay you the 'working' price. Our website does explain that a 'working' phone must not have any pixel damage.

We hope that you will consider using us again in the future.

Mazuma Mobile

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“Superb”

Written on: 10/07/2013 by Rachnorth41 (1 review written)

Wouldn't use anyone else, straight talking, what you see is what you get and super fast payment… Read Full Review

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“iPhone 4S ”

Written on: 10/07/2013

Very good price for old phone and very quick service… Read Full Review

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