Mazuma Mobile Reviews - www.mazumamobile.com

1 Colne Way Court, Colne Way, Watford, WD24 7NE
★★★★★
4.8 / 5
3712
94.7% of users recommend this
  • Value For Money

Description (provided by business)

Mazuma Mobile are the UK's most trusted online mobile phone recycler. Mazuma offer great prices, free postage AND pay faster than any other recycler! Voted 'Best Recycling Service' 2012 & 2013 by What Mobile and 'Best Recycling Service' 2013 by Mobile Choice. Mazuma was also voted TOP10 Sustainable Solutions in the world 2013 SUSTAINIA.
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Mazuma Mobile - www.mazumamobile.com
Mazuma Mobile - www.mazumamobile.com

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“mobile phone sale”

Written on: 20/11/2013 by touly (1 review written)

Thankyou for a honest and rekiable service what you say you stuck by.very satisfyed cusromer. Would certainly deal with you again.very pain free experiance… Read Full Review

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“Fantastically efficient service”

Written on: 20/11/2013

Fast payment combined with a very easy process. The price paid was fair and reasonable, I would highly recommend Mazuma mobile… Read Full Review

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“Absolutely fantastic service....what more to say!!”

Written on: 19/11/2013

Anyone thinking of selling their phone-look no further than Mazuma. They are amazing!! I sent my iphone to them and less than twenty four hours later the money was in my account, and they keep you informed by email every step of the way from when they first receive it. I was looking at other companies but when I read the reviews I decided on Mazuma, am I ever glad I did! A colleague at work used another, I won't mention names, however although they offered a slightly higher price, they said his… Read Full Review

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“Selling my iphone4”

Written on: 19/11/2013 by RJennings (1 review written)

Very efficient service. Got the bag to pack my phone in, in the post the day after making an account and the money in my account as soon as they received the phone. Everything was well communicated via email as well-when they got the phone and when my money went in. Would reccommend to use the service to a friend… Read Full Review

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“A great service”

Written on: 19/11/2013 by Whitbyman (1 review written)

Will always use this company, shopped at the rest, Mazuma are without doubt the best . Very speedy service, kept up to date every step of the way , posted Thursday received money Monday, no fuss service thoroughly recommend… Read Full Review

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“Magnificent Mazuma”

Written on: 18/11/2013 by danieljay (1 review written)

Would recommend to anyone. Excellent service. Extremely efficient and fast. Thank you for restoring my faith in companies like yours. Certainly recommend to anyone who have broke phones lying around… Read Full Review

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“I'm very impressed”

Written on: 18/11/2013

Such a great service. Seamless!… Read Full Review

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“EASY PEASY”

Written on: 18/11/2013 by Gilly100 (1 review written)

If I can do this anyone can. Very straight forward - no problems at all with posting or receiving payment. Wouldn't hesitate to recommend and would definitely use Mazuma again… Read Full Review

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“superb service again!”

Written on: 16/11/2013 by Kirstyi (1 review written)

This is the second time i have used your service and again am amazed by how easy, simple and fast the process is. It could not be simpler to use and there is no hidden charges or debate over the cost. No complaints whatsoever. A wonderful company that i recommend to all my friends. Thank you again. … Read Full Review

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“Great service”

Written on: 16/11/2013

Constant emails to inform of progress received phone at midday and money in my account by 5pm :-)… Read Full Review

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“Brilliant. So quick and easy all done within less than...”

Written on: 16/11/2013

Brilliant. So quick and easy all done within less than 24 hours amazing. Thank you… Read Full Review

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“I had my doubts about reading some reviews on Mazuma...”

Written on: 16/11/2013

I had my doubts about reading some reviews on Mazuma but it was fantastic! The process was fast and simple. I would definitely recommend Mazumna to a friend or family!… Read Full Review

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“Fantastic”

Written on: 15/11/2013

Fantastic quick transaction! posted yesterday lunchtime got payed today lunchtime… Read Full Review

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“Very very happy!”

Written on: 15/11/2013

An excellent, easy to use service. Even after you considered my phone to be faulty you were happy to retest after a phone call and decided it was ok after all. Received my money a few hours later. Very pleased!… Read Full Review

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“Hassle free, love it!”

Written on: 15/11/2013

What an amazing service. So easy to sell your phone online and money put in your bank as soon as they receive the phone! Will use agin! Thank you… Read Full Review

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“NEVER AGAIN”

Written on: 14/11/2013

SENT IPHONE 5 TO THEM FOR 225 CASH, RAPPED UP IN BUBBLE AND CASE, PAID RECORDED DELIVERY NEXT DAY PROCESSED PHONE SAID SCREEN WAS CRACKED, I HAVE BEEN A CUSTOMER TO MAZUMA FOR MANY YEARS NOT ANY MORE, THIS IS A JOKE AND THERE SERVICE HAS GONE DOWN, AVOID THERE OUT TO MAKE RIP CUSTOMERS OFF. SAID THE PHONE WORTH 90 POUND. JOKE, I WILL NEVER USE THEM AGAIN, WOULD NOT SURPRISE ME IF THEY HAVE SOLD THERE COMPANY TO SOME DODGY FIRM… Read Full Review

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By Mazumamobile

Written on: 18/11/2013

Hi Scott

Thanks for your review and sorry you were unhappy with our service on this occasion.

We can confirm that we received your iPhone 5 today (12/11/13) and classed the phone as 'Faulty' due to having a cracked touchscreen (at the top of the phone, near speaker).

We emailed you to explain that your phone had been classed as 'Faulty' and gave you the option to accept the faulty price or have the phone returned free of charge.

You accepted the faulty price and we made payment via same day bank transfer.

Mazuma Mobile is still wholly owned by it's original founders.

We hope this helps.

Mazuma Mobile

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“Super efficient service ”

Written on: 14/11/2013

Very prompt efficient service! Phone delivered to mazuma and processed within 24 hrs, payment in bank within 2 hours of being checked. Great stuff… Read Full Review

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“Great fast service”

Written on: 13/11/2013 by Roseyann47 (1 review written)

This is the second time I have used Mazuma and the service is excellent. I posted my phone yesterday and the money was in my account this afternoon. I did use the recorded delivery option rather than free post and was able to track post all the way Would recommend to everyone, thank you… Read Full Review

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“my experience using Mazuma”

Written on: 13/11/2013

This was my second time using Mazuma the first experience was good so i had no problem using them again. However the second time was different class, they offered what i thought was reasonable for the phone and so agreed to sell. There communication was excellent letting me know at all stages what was happening and the payment process was second to none. I took the phone to the post office for postage on monday and by the wednesday of the same week i had the full amount of the offer in my… Read Full Review

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“Easy, Fast & Reliable”

Written on: 13/11/2013

This is the first time that I have used Mazuma to sell my mobile phone and I am extremely impressed with how easy, fast and professional the process has been. I have had email updated at every stage of it and received my payment on the same day they said that I would. The clear packaging instructions and advice on using special delivery for items over a certain value were easily understandable and made me feel that I could rely on Mazuma to have my best interests at heart. I would definitely… Read Full Review

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