Mazuma Mobile Reviews - www.mazumamobile.com

★★★★★
4.7 / 5
4353
93% of users recommend this
  • Value For Money

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Mazuma Mobile - www.mazumamobile.com
Mazuma Mobile - www.mazumamobile.com
Mazuma Mobile - www.mazumamobile.com

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★★★★★

“Ordered sent phone got paid all in 5 days :) thx”

Written on: 09/06/2014 by MrMrsshuggie (2 reviews written)

I ordered an envelope that came straight away I sent phone off and I got paid the whole process took 5 days and that included the weekend, great service and got paid what they said… Read Full Review

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★★★★★

“Excellent quick service”

Written on: 08/06/2014 by Sharon43mum (1 review written)

Very quick, very efficient. Excellent process throughout and payment received straight into my account. Well done on your excellent service! I would not hesitate to recommend this to anyone… Read Full Review

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★★★★★

“Excellent, efficient, prompt!”

Written on: 08/06/2014 by KasenGarcia (1 review written)

Phone sent received and payment in account all within 3 working day! Fair price for the handset, all round excellent service! Highly recommended!!!!!!!!!!!!… Read Full Review

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★★★★★

“It was such a quick process it was fantastic ”

Written on: 08/06/2014 by LucyRoche106 (1 review written)

I sent my old phone away on Tuesday afternoon and had the money in the bank for Thursday afternoon it was AMAZING!! The service was amazing process it was explained very that nothing could go wrong… Read Full Review

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★★★★★

“Fab, fast and efficient”

Written on: 08/06/2014 by Jeffreyk251 (1 review written)

So easy and so quick Definitely recommend to anyone with an old phone, 3 working days from requesting the envelope I had the money… Read Full Review

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★★★★★

“Quick, Easy, Fair”

Written on: 08/06/2014 by Holliskc291 (1 review written)

Very quick and simple way to get money for your phone. Very impressed that Mazuma sent out envelope next day with clear instructions and then payment is received the same day as they receive the phone. Excellent. On the downside, I am surprised that Mazuma do not work at the weekend. I had a query but they open Mon to Fri… Read Full Review

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★★★★★

“Brilliant again! ”

Written on: 07/06/2014 by Griffith368 (1 review written)

Third time I have used mazuma and was brilliant again! Payment was in my account the same day as they received my phone. Paid the same amount as they quoted online Would recommend to friends and family… Read Full Review

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★★★★★

“Fantastic. !!!”

Written on: 07/06/2014 by Pattongq261 (1 review written)

Wow once again fast process & payment !! Fantastic… Read Full Review

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★★★★★

“great”

Written on: 07/06/2014 by 466Barton (1 review written)

It was so simple and fast service. 3 days from start to finish. Would use this again… Read Full Review

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★★★★★

“quick and easy”

Written on: 07/06/2014 by Holmanlc1983 (1 review written)

Couldn't have been easier, I was happy with the price offered , followed the simple instructions and printed the prepaid label. A couple of days later the full price was paid, no fuss, no bother… Read Full Review

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★★★☆☆

“0845 to redeem your voucher!!!!”

Written on: 06/06/2014 by SamSung0845 (1 review written)

Was very happy with transaction, however when card come with my credit was not happy to find I need to call an 0845 number to activate it... Not cheap!!!!… Read Full Review

By Mazumamobile

Written on: 06/06/2014

Thanks for your review.

The 0845 Argos activation number is operated by Argos and charged at local rate.

We hope this helps.

Mazuma Mobile

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★★★★★

“great service”

Written on: 06/06/2014 by Dominguezyw147 (1 review written)

from start to finished every thing went every smoothly, from logging on to check price,witch was very reasonable ,to the money in my bank only 4 days, and the full price that was initially offered ,thanks again, excellent service would highly recommend… Read Full Review

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★☆☆☆☆

“They're claiming my phone is stolen...”

Written on: 06/06/2014 by ShawSha (1 review written)

when I bought it from Car Phone Warehouse brand new, and have never reported as lost or stolen myself. They have quarantined it and that is that. They won't double check the IMEI number to make sure it is correct, they won't discuss the details of the quarantine - nothing. Apparently Mazuma can't discuss the details, the spurious database (CheckMend) they use (and act upon) can't/won't help. They told me to contact the people that reported it stolen (The Metropolitan Police… Read Full Review

By Mazumamobile

Written on: 09/06/2014

Thanks for your review and very sorry to hear you are unhappy with our service.

Mazuma Mobile support and adhere to the 'Stop Stolen Mobiles Being Recycled' code of practice set by the Home Office and the National Mobile Phone Crime Unit.

We cannot purchase any mobile phones which are registered lost or stolen.

If your phone is registered lost/stolen, we would have emailed you requesting that you contact CheckMEND in order to have the records cleared. We are more than happy to recheck your IMEI number at your request. Please bear in mind that due to data protection reasons, we do not have access to certain details of your lost/stolen records. Provided the phone rightfully belongs to you, CheckMEND will be able to provide you with all the information required to clear your records.

Once the lost/stolen records are clear, simply contact us and we'll recheck the IMEI and make full payment.

The Police use a database called the NMPR which is linked to CheckMEND. The police are well aware of the CheckMEND database.

If you require further help or information, please contact us or let us know what your order number is.

We hope this helps.

Mazuma Mobile

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★★★★★

“My first choice...”

Written on: 06/06/2014 by Ballvu109 (1 review written)

Clean, quick and simple procedure. Because I know it's hassle free I always go to Mazumba ! I know it sounds like somebody at Mazumba wrote this but if a service is really good, and let's face it most don't stack up against their advertising hype, it deserves the praise !!!… Read Full Review

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★★★★★

“Easiest money ever made”

Written on: 06/06/2014 by KingstonJensen (1 review written)

Really pleased with Mazuma Mobile. I sent my mobile off and 4 days later I received full payment. Would definitely use again… Read Full Review

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★★★★★

“the best ever if you want to sell your phone”

Written on: 06/06/2014 by Patricia1992 (1 review written)

I found mazuma the best out of all of them that to sell your phone… Read Full Review

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★★★★★

“Its Absolutely Great!”

Written on: 06/06/2014

I must say that this was the first time I have ever sold a mobile phone and I'm so glad I did, not only I got a great price but the whole experience was first class! I only posted the phone in the 48hr freepost bag I was supplied with, last Saturday and much to my surprise you received the parcel on Monday and I received payment straight into my bank account later the same day! Amazing service, I'm well impressed with this level of customer service and throughout I was always being informed by… Read Full Review

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★★★★★

“ ”

Written on: 05/06/2014 by Zmh_10 (1 review written)

Amazing! We're completely patient with my queries and answered my emails straight away with an answer! Would defiantly recommend and use this sight again!… Read Full Review

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★★★★★

“Pleasure doing business with you!”

Written on: 05/06/2014 by Janiyah3 (1 review written)

Have used Mazuma before and found them brilliant.Unfortunately for the next phone I had to sell I was lured away by another company`s higher quote and decided to send it to them.The reason these other companies offer higher prices is that they have no intention of paying them.Ended up with me, after couple of weeks of messing about, requesting the phone back as would rather have kept it than let them take my money. Anyway back to Mazuma again,fast quote,speedy payment.Total customer… Read Full Review

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★★★★★

“mazuma never fails to make my transaction streamless ”

Written on: 05/06/2014 by Kristen365 (1 review written)

Yet again as a loyal user of mazuma mobile I've never let down by the service simple easy steps to surprise and delight everytime. Excellent service would recommend to anyone thinking of parting with their old phone 10/10 … Read Full Review

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