I find flying with Gulf Air a very humbling experience, while carries such as Emirates, Etihad, and Qatar strive for excellence it appears that Gulf Air aim for poor service, poor food, rude or indifferent cabin staff, poor or unserviceable inflight entertainment, and high prices. I would like to congratulate Gulf Air for achieving their goals in all aspects of the product. but as a result lost my custom. I have changed my next flight from Gulf Air to Saudi Airlines, same class, day, and sector and saved nearly SAR3000, so thank you again for prompting me to look else where and saving this money. There were many things which were not OK on my Business class flight, the seat was old and smelled of the previous occupants, the food, I ordered Salmon which was so over cooked and yet cold that it was un edible, the Steward saying get your tables out to the Business class cabin, the almost impossible task of getting something to drink, the inflight entertainment with very limited movie options displayed on a small screen 2 meters away, accompanied with hissing and popping over the headphones. Also as this flight was one of several I discovered to my cost that Gulf Air Business class only offers 40kg checked baggage, so after flying several sectors I suddenly had to pay for my bags.

Had a business class ticket to Bahrain. Got stuck on the M25 due to an accident on my way to Heathrow Airport. Arrived 6 minutes after gate closed. Was denied access to the flight. So far no issue, act of God and all that BUT I was then to that if I wanted to fly later I had to buy a new RETURN ticket as my original return ticket was cancelled as I had failed to turn up!!!! So I paid Gulf air nearly £2000 and got no flights at all. Scandalous. Now having read other reviews on this site I would never consider them again. I have written and visited their offices and can tell you they don't care. So, you have been warned and please fly with somone else

I was denied the flight. I had a return flight (GF0753) from Karachi to Dammam via Bahrain on 1st February 2014. I was not issued the boarding pass even because of a missing the date of return on my visa page. Though the return date was updated on the official Saudi Arabia visa page and the Gulf Air boarding staff could have checked it electronically because the visa number and passport number were available on my visa page but they did not bother to do it. When I got printed the visa page with date of return (30-06-2014) myself, without any help of Gulf Air, forty minutes before departure, they told me that all the seats were sold and boarding was closed. How can a confirmed ticket be sold to some one else? I lost my flight and had to book a new one. I lost huge money and an invaluable amount of time due to their blunder. Gulf Air is the most pathetic airline I have ever come across.

DENIED CONFIRMED FLIGHT / LOST LUGGAGE I have the following complaint to lodge against the illegal and irresponsible behavior of Gulf air line On 17 th of October 2013 my wife and I went to Bahrain airport at 10.30 pm to check in for our confirmed flight to Lahore Pakistan due at 12.55 AM . My booking # ONWJDF and my wife booking # MCTQRG We were told there that the confirmed seat was checked in by other passengers and that we have only one person seat available .I told them that my seats were confirmed and that I have only one week vacation .They told me that one of us can fly that day and the other in 3 days when the next flight is available .After my insistence due to the limited vacation time I had finally they got me a ticket to go to Abu-dhabi on Gulf air and than Etihad Air to Lahore .There was 6 hour stay time at the Abu-dhabi airport .The staff of Gulf air at the Bahrain airport including there supervisor told me that they have arranged the lounge at the Abu-dhabi airport for me and I can stay and rest there for 6 hours and take the flight form there . I flew to Abu-dhabi after 2 hours stay at Bahrain airport .when went to the transfer desk at Abu-dhabi airport I was surprise and shocked to find out that there was no reservation in the lounge .The lady there checked with the Gulf air people and both VIP lounges and there was no booking or message under my name . I stayed 6 hours at the airport very tired and sleepy .Just to let you know that we came thru Etihad Air from Frankfurt the same day which is 17th .After 6 hour flight to Abu-dhabi and 2 hour stay at the Abu-dhabi airport and than to Bahrain to catch our flight to Lahore Pakistan . Now you can imagine how much torture I went through almost awake for 2 days I finally arrived at Lahore Pakistan 18th October 2013 2.30 pm .There my wife was desperately waiting for me to tell me that the luggage booked at the Bahrain airport was lost and she has not received any luggage .She was told that it probably will arrive 3 days later and we do have to come and pick up the luggage . Our luggage had our regular daily medications and our daily wearing clothes . We had to buy the medicine and clothes in Lahore Pakistan to survive next 3 days According to my knowledge and I have traveled a lot internationally that the lost luggage is always delivered by the airline company .In July 2011 we flew to Egypt an there was a small flight form Cairo to Sherman shaikh where we lost the baggage the airline dropped the luggage to our hotel room very next day I am very disappointed by the attitude and behavior of the Gulf air line .We have been a regular customer for the airline and we do travel a lot on the carrier but this time we are very disappointed and disgusted by these events I would like to have a thorough investigation of the matter and to be compensated for my time loss , financial loss ,pain and suffering due to the immature and unprofessional behavior of the airline I will wait for your response otherwise I will have no choice than to send a detail complaint to IATA and hire a legal counsel to take Gulf air to the court I have been strong advocate of your airline and have always recommended Gulf air to my hospital colleagues but after this kind of attitude I will be actively discouraging every one at my hospital to use your airline

i am travelling from mumbai to athens this month by gulf air. as there were no direct flights available , i have to take a halt at bahrain and larnaca for nearly 3 hours each. will i require to get a visa for such short stay. all my 3 flights are of gulf air. i checked with the embassy website. for cyprus, larnaca-- it is not required. but nothing is mentioned about bahrain.

I WAS HAVING RETURN TICKET FROM MUSCAT/BAHRAIN/BOMBAY AND BOMBAY/MUSCAT VIA BAHRAIN. ON 06 APRIL 2013 MORNING, I HAVE UPGRADED NY TICKET TO BUSINESS CLASS. ON 06 APRIL 2013, EVENING FLIGHT I CAME TO MUMBAI AIRPORT TO TRAVEL TO BAHRAIN. TO MY SURPRISED THE MANAGER ON DUTY TOLD ME THAT, I MUST TRAVEL TO MUSCAT, AS THIS IS SPECIAL FARE TICKET AND I CAN'T GET DOWN IN BAHRAIN. MY BAGGAGE WILL GO TO MUSCAT ONLY, AND THEY PUT BAGGAGE LABEL MUSCAT VIA BAHRAIN. THERE WAS 50 KILO BAGGAGE AND HAND BAG WAS 8 KILO. THEY TOLD ME TO PAY FOR RS.3600/= EXTRA BAGGAGE CHARGES. I TOLD THEM, I WILL REMOVE SOME EXTRA LUGGAGE AND I WILL GIVE THIS EXTRA LUGGAGE TO MY RELATIVE WHO WERE STANDING OUT SIDE OF AIRPORT. TO MU SURPRISED, THEY REFUSED TO DO SO AND TOLD ME TO PAY INDIAN RUPEES 3600/= EXTRA BAGGAGE CHARGES. GULFAIR WHAT IS THIS, A PERSON CAN'T REMOVE EXTRA BAGGAGE ITEMS FROM THE BAGGAGE TO AVOID TO PAY THE EXTRA BAGGAGE CHARGES. INSTEAD OF HELPING THE STAFF AT GULFAIR COUNTER IN MUMBAI, INCLUDING THE MANAGER ON DUTY, ALL WERE VERY RUDE BEHAVIOR. I AM NOT AGAINST OF THE DUTY MANAGER OR STAFF, BUT HIS BEHAVIOR WAS VERY BAD, I DON'T KNOW HOW SUCH A REPUTED GULFAIR KEPT SUCH A VERY VERY BAD BEHAVIOR MANAGER PLUS SUCH A STAFF WHO WERE UNDER THE MANAGER. AFTER REACHING BAHRAIN, I WENT TO BAGGAGE CLAIM DIVISION, WHERE ONE BAHRAINI STAFF WAS THERE, I TOLD HIM THAT, I DON'T WANT TO TRAVEL TO MUSCAT, PLEASE CANCEL MY BOARDING PASS AND ARRANGE MY BAGGAGE TO BRING ITS OUT FROM THE BAHRAIN AIRPORT, WHO HELPED ME AND WITHIN 15 MINUTS I GOT BACK MY BAGGAGE. NOW IF SUCH A BAD MANAGER IN MUMBAI WILL BE THERE, THAN I WILL NEVER TRAVEL BY GULFAIR ANY MORE. FOR YOUR KIND INFORMATION, I HEARD FROM SOMEBODY THAT SAME MANAGER IS TROUBLING ALL PASSENGERS WHO WANT TO TRAVEL FROM MUMBAI TO BAHRAIN BY GULFAIR.

I was on a hurry to get back home for an emergency, my brother died, and I have no time to choose a flight. I just took the fastest and shortest flight from dammam to philippines. i was happy when i saw the monitors, but to my horror they dont show channels. after tinkering for about 10 minutes i found out that it needed to be scanned first, then they close the lights after serving the main meal, and it went on like that for almost the rest of the flight, as if they want their passeengers to be asleep for 9 fockin hours. it was the worst flight i ever had. flight attendants keep closing my monitor as if she wants to tell me SLEEP SLEEP SLEEP.

On September 13, 2012 I booked a flight via Gulf Air for my in-laws to travel from Boston, MA to Abu Dhabi, UAE leaving October 9th to see their daughter (my sister-in-law) who had had severe pregnancy complications resulting in the emergency c-section (8 weeks early) to deliver the baby and my sister-in-law ended up with a brain hemmorhage. The tickets were purchased to give my in-laws time to get everything at home taken care of and get there to be with her. Well, my sister-in-law passed away on September 19th and her body was brought back to the US to be laid to rest. Obviously my in-laws have no need to to take the trip anymore and, with their jobs and everything else that has gone on, have no need to do so in the 6 month time that Gulf Air gave them to use the tickets. On September 24th, an email was sent to Ravin, the General Manager of Gulf Air here in the United States, per my phone conversation with him, requesting a courtesy from the airline since travel vouchers would be of no use to them and $2300 is a lot of money to just take as a loss. Ravin said he would do what he could and be back to me in a few days. A week later I called him to make sure he had received the email as I had not even gotten a confirmation from him that he had received it and he said yes, that he would be back to me in a few days. By October 4th, I hadn't heard anything and my in-laws were supposed to leave on the 9th so I was getting nervous about the time frame and he said he was waiting to hear back from his office in Bahrain and, after a very rude conversation with him, he told me he would get back to me that afternoon. Once again, I did not hear from him. Finally, last night, October 7th, I received an email saying this tickets were strictly non-refundable and there was nothing they could do. So now, we are just out that money and are devastated with the loss of our dear family member at not even 30 years old. I can not believe that in a situation like this, there was absolutely nothing they could do for us...other than to be rude and then say we had to pay a $190 booking fee per ticket to change the tickets that we can not even use. Because, by the way, we can't change the name on them either. We are all extremely frustrated at the horrible customer service we received! I cannot give a review based on a flight we've taken because we didn't get too...but if given the chance I would use any other airline but this one.

On June 14th @ 3:30am ; I arrived at Colombo ( Sri Lanka) airport to join a group of 6 other passengers already waiting by check in counters, which were closed; departure was scheduled for 5 am, but waited till 9 am, no one showed up, According to customs rep " seats were re booked to others on first come first serve basis, and cancelling them on waiting passengers, rendering itineraries useless, and forcing me to re purchase another return flight ticket to the USA . Suitcase was lost for 30 days, returned destroyed thereafter only to be dumped in thrash; all three locks broken and contents lost.

booked a ticket dxb-bah-bkk. 2 days later informed by email that the reservation and ticket was canceled by their security system due to suspected credit card "fraud". did anyone ever contact me to confirm i had made the booking - no. was instructed to contact the call center in bahrain with another credit card, and promised i'd receive the same price. 3 days and 3 calls (none of which were followed up) later, absolutely no one aware of any way to re-issue a ticket for me, as the booking system was not accepting any of my cards. i was told to go find a travel agent (i wasn't anywhere near a major city). no apologies (not that it would have helped....) does this sound like a professional airline? this is one to avoid.

Due to Gulf Air Mishandling I lost my bag, I tried conatct them the on phone, no one answered I visted the heatrow airport to meet in person at the ticketing desk girl was rude at the beginning and she changed her tone as she saw that I am recording the conversation Case still following up so many complains about the Gulf Air Stay away from the air line

GF1150 on 20 July Cancelled as a result i lost my connecting flights. They offered about $75 which i am still waiting for. They sent me indemnity form, i completed it and scanned it back. Not hear from them so i email them...they say i used lower case letters (i wish they paid the same attention to their scrap planes that they use that break down on the runway!!!). Sent another with upper case - not hear from them again. I contact them and they say they dont accept email - must send by post!!! Ever heard of such idiots before - why they not tell me at first instance. OK so i post to them on 16 October and yes i am still waiting...cobwebs starting to form....

this was the letter of the airlines for a passenger who missed work for 3 days and not being paid by his company and treated unjustly by a cabin crew onboard named sarah MARQUEZ. offering 125 usd for the unhuman treatment onboard and 25 usd for the 3 days flight delay without even informing passengers who waited for ages in manila international airport and with this cheap offer they were given you pressure to drop all your complaints and claims in 60 DAYS. its all up to you to decide how this airlines customer services WAS. we have noted your concerns with regard to your experience during your intended journey from manila to london via bahrain on the 28th of August, 2011. we regret that upon reporting at our check-in counter for flight GF157, our airport staff, Manila, were unable to accept you to travel as per your itinerary. Unfortunately, gulf Air, like most major airlines, is sometimes forced to marginally overbook its flights. this is to compensate for the 'no show' customers, i.e. those customers who despite having confirmed bookings, fail to turn up for their flight. incidents of this nature are higher on some routes than others and can also depend on the time of travel, the season and the amount of traffic. our records indicate that you were rebooked to travel on flights GF157/GF007 on the 30th of August, 2011 and a monetary compensation of USD75/- was also offered to you in the interim. please accept our sincere apologies for any inconvenience caused to you at the time. your further comments with regard to the level of service you received onboard flight GF157 to bahrain have also been noted. we are very sorry to learn of the manner in which a member of our in-flight team handled your request of a glass of water, as described by you. we have noted every detail of your correspondence, which no doubt proves to be invaluable for us to identify areas in need of our immediate rectification. we do realise that we operate within a highly competitive industry where customer service is of the utmost importance. our services team, particularly, our frontline staff are trained to provide our passengers with the highest level of customer care, thus to learn otherwise, causes us great concern. please be assured, your feedback has been addressed directly to the attention of our senior Manager, cabin services for his perusal and corrective action. it is our sincere hope to retain your patronage, hence, in recognition of the inconvenience caused, we would like to offer you, the additional sum of USD125/-, payable in local currency, as a gesture of goodwill. . to avail our offer, kindly sign the attached 'Release and Indemnity' form and return to our office. once received, we will process the payment and our financial controller will contact you in this regard. Furthermore, may we take this opportunity to invite you to enrol in our falconflyer Program. once you enrol we will credit you with 2000 bonus miles. please visit our website on this link http://www.gulfair.com/English/ffp/pages/Application%20Form.aspx?ref=CCC. this will allow you direct access to our falconflyer program where you may enrol online and you will also have access to a variety of information on our products and services. upon completion of the application form, kindly advise us of your membership number, in order to ensure that your account is credited with the mileage. this offer is valid for 60 days from the date of this correspondence. once again, we sincerely apologise for any inconvenience caused. we seek your continued support and trust that you will give us the pleasure to be of service to you again, under more pleasing circumstances. Sincerely, venyrose bautista customer & priority care officer gulf air - customer care & service quality control ==========================================================================================================================

so comfortable and the flight also came in time

the worse airline I have ever come across!

could not even process a payment for my business class tickets... real bunch or un-organized idiots!

do not use this airline unless your dying and need a flight ! (that is if they can process your payment!!!)