Hays Travel Reviews - www.haystravel.co.uk

Click here if this is your business
★★☆☆☆
1.6 / 5
12% of users recommend this
Click here if this is your business
? Ask our helpful community of experts about this product or company
Hays Travel www.haystravel.co.uk - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★☆☆☆

“Was overcharged £40 and when we called to enquire...”

Written on: 24/05/2010

Was overcharged £40 and when we called to enquire there was no one able to explain it to us and we got the usual evasive, difficult, obnoxious, ignorant call centre staff that you would expect with a budget company.

They were at the time of booking though by far the cheapest around, but my advice would be to pay the extra 10% for a more reputable company because this lot could really ruin your summer if you had serious problems.

Our apartment had spiders, ants and other things the wrong side… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“under no doubt, you should never book with this tour...”

Written on: 22/04/2010

under no doubt, you should never book with this tour operator. we were left stranded in egypt for 5 days with no help at all. we booked everything with them as a complete deal on the internet.there did not try and sort us a safe passage home. had to camp out in airport to get flight home by dealing with airport staff for jet2. not a firm to be trusted… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Booked and paid for three single rooms in Gran...”

Written on: 06/04/2010

Booked and paid for three single rooms in Gran Canaria, got to the hotel and they had put the three of us into the one room. No joy, from customer services, sort it out yourselves at the resort was the only advice they could give. AVOID LIKE THE PLAGUE!!!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“booked a holiday through hays travel i was undecided...”

Written on: 31/03/2010

booked a holiday through hays travel i was undecided between turkey /zante we wanted s/c ,the travel agent said most of zante was s/c and better then turkey so i said can u gaurantee us s/c she said yes so i boooked it when we got there it was room only i complained to the rep but we couldnt be moved and there were 4 more couples with the same problem as us very , wrote a letter to hays when we got home said the travel agent wouldnt of said that, THEY DID WISH I HAD OF BOOKED TURKEY… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I booked a holiday with Hays travel (UK) and they...”

Written on: 31/03/2010 by Graebags (1 review written)

I booked a holiday with Hays travel (UK) and they issued documentation with the wrong dates. When I noticed their error they admitted fault. As a result I had to cancel my long awaited holiday but they did not would not refund me so I was unable to cancel. I could not go on the holiday due to their error and they are still not willing to pay me back. I want to expose them as much as possible. Any ideas??

I would never recommend that anyone uses this company!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Would stay million miles away from this agency. ...”

Written on: 04/02/2010

Would stay million miles away from this agency. Suffered so much grief and agony before i even went on my holiday and the holiday itself was inferior. the customer services were shoddy and rude individuals who do not believe that the customer is always right. Had to threaten legal proceedings before any positive action was taken. I would never book through them again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“found Hays Travel on search engine, good...”

Written on: 28/01/2009

found Hays Travel on search engine, good company. booked hotel only, tried 3 other agents and they came straight back with better deal, very professional would use again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview