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Written on: 30/01/2012
After reading so many negative reviews, I must admit I was totally freaked out and I promised myself I would write a review if I survived the flight. Well, apparently I did and that's a good start, haha. This was the first time I flew with Wizzair. The flight was 10 minutes late or so, but we made it to Charleroi on time, anyway. I opted for airport check-in and I had no problem at all. The plain was clean and comfortable, staff very friendly, smiley and polite. Yes, they charge for food and… Read Full Review
Written on: 21/01/2012
Wizz air is the WORST airline ever, stay away from them!!!!!! For a third time they stranded me at the airport in London and destroyed my weekend travel plans! The reason - technical defect of the plane! Wizz air uses old planes with defects and flights are NEVER on time. There is no one to talk to in customer service but all you can do is submit a claim on the internet. They mistreat customers, trick them into buying services that they do not deliver and they could not care less about how… Read Full Review
Written on: 23/11/2011 by helenacarichas (1 review written)
I traveled with Wizz Air from London Luton to Budapest, and when I was at the boarding gate, because the aircraft was going to be full and there was no room for all the hand luggage, I was told that my luggage was bigger and that I had to check it in. At first I didn’t quite understand, but on the stairs to get inside the aircraft a man from the staff took my baggage and then I watched him as he went to the back of the aircraft. I thought that everything was o.k. and made my way to the seats… Read Full Review
Written on: 26/09/2011
Having read some terrible reviews on Wizz Air, I have to say being worried about flying with them was an understatement. I was pleasantly suprised, I found them brilliant, on time for both journeys, had leg room as booked priority boarding and was lucky enough to get seats at the front for both journeys. Staff at check in and on flight were very polite & friendly. Planes were clean & tidy, can't fault them at all… Read Full Review
Written on: 06/08/2011 by radecki (1 review written)
I had a case of denied boarding. I missed Xmas with my family because of them. My luggage made as they didn't bother to offload. (security???). So I was stranded in London with nothing over Xmas after 14 hour flight from Asia. No auctioning seats, no customer care, neglecting security concerns. The follow up even worse. I had to argue over the compensation and reimbursing the cost. They tricked me into re-booking instead of cancelling the original flight and booking a new one. Now they are… Read Full Review
Written on: 22/07/2011 by meganb399 (1 review written)
Ive flown with Wizz air about 10 times now, and only once were they on time. Once they cancelled my flight completely. Its always down to technical failure of the air crafts, and boy can you believe it! If you dont have a fear of flying, flying on one of their aircrafts will sure change that! The continous banging and the feel of the engines trying to surge has most passengers gripping the seats! I even noticed a few shocked looks from the stewardesses. Also the pilots dont bother doing their… Read Full Review
Written on: 30/06/2011
I have been flying quite a lot and most recently Wizzair. They are the worst airlines ever. By the customer service I usually receive both at the airports and via email I presume that they are well underpaid. In case of cancelled flights they are enormously stingy. They refused to pay me compensation for extra cost accrued as a result of cancelled flight. Even more the guy at the customer service was awful. After my complaint to AUC he questioned the validity of my invoices for travel to the… Read Full Review
Written on: 05/06/2011
I booked my fly with wizzair because i thought it will be cheaper, i was wrong! At the end i paid 5 times more than with any other airline. Wizzair website is completely ridiculous! They should have invest some money to make it more organised and easy to use, or at least hire someone who be able to translate from hungarian language to english, as i experienced major difficulties using it.Comments like:"and also at the Wizzair booking surface (the link is next to the link for this document)"… Read Full Review
Written on: 14/05/2011
Got stuck all night at Luton airport after Wizzair failed to let the 20.25 depart at scheduled time on May the 12th. OK, technical problems are a reason to postpone a flight but at least provide service (such as an overnight hotel) or information to the passengers indicating WHEN it eventually will go off. After 2.45 all staff had vacated the airport and as you are not allowed to go back through the security check area that imprisons you in the customs section. Eventually I decided to offload… Read Full Review
Written on: 26/04/2011 by raisteraiste (1 review written)
I have used my bag as a hand luggage all my life for travelling by planes. For this airlines in Vilnius it appeared too big to take into plane and I had to pay 60 euros for it!!! Have they changed their measures or what??? Of course, the service was rude as well. Better to choose normal airlines than this. This is cheap and bad… Read Full Review
Written on: 15/02/2011 by Maxiku (2 reviews written)
I've seen a lot of negative reviews on this forum and it has surprised me. I fly from the UK to Prague extremely regularly (4 flights a month for the last 14 months) and I have always been very happy with Wizzair's service. In fact I switched to Wizz Air from British Airways and Easyjet as I found both to have consistent delays, higher prices and just generally a poorer experience.
I was particularly impressed with Wizzair on 19th December 2010 when they were the only UK airline that managed… Read Full Review
Written on: 06/12/2010
For what you pay it's quite good value for money but if you are over 6ft its extremely uncomfortable!
Both my flights were delayed by more than 1 hour. From what I have seen so far, the chance of a delayed flight with them is very high… Read Full Review
Written on: 02/12/2010 by tenorcesar (1 review written)
I write this review not to help Wizz air but to help my fellow travelers,I can give you details of the three times I stupidly flown with them, but I just gong to say this and hope you trust me, Is BAD, BAD BAD HORRIBLE SERVICE!!! It takes MORE THAN A MONTH TO GET YOUR MONEY BACK FOR THEIR MISTAKES!! DO NOT TRAVEL WITH THIS SO CALLED AIRLINE! Is not worth it at all! Believe me I gave it THREE CHANCES! FELL MISERABLY every one! and Im not picky, I'm an experienced traveler for more than 12… Read Full Review
Written on: 22/11/2010
I had priority boarding and extra legroom. At the Baneasa airport in Bucharest, nobody took that into consideration, I was among the last to reach the aircraft, but that's not Wizzair's fault. On the plane, I've got a sandwich - apparently ok, but it's filling was literally frozen. On the return flight (which was during late night with a morning arrival), the aircraft didn't have any reclinable seats (at all!!!!) and getting some sleep was really a pain. Although, this is a no-frills airline… Read Full Review
Written on: 17/11/2010
They have stolen our money.
After along delay of 2 hours in the airport (after passing check-in), flight was canceled due to "Weather Conditions" although all other flights from that airport were operating in a normal way.
Requests for compensations were completely ignored.
Liars, what else can I say… Read Full Review
Written on: 11/11/2010
Having read some of the previous reviews it was with some trepidation that I booked with Wizz Air. Our experience was as good as any economy short haul carrier we have flown with. Their on line booking and check in were user friendly and worked efficiently. Ground staff and flight crew were friendly and helpful, though you need to make allowance for English being their second language. The flight was incident free and on time. I suspect things may get a bit fraught if something goes wrong as… Read Full Review
Written on: 06/11/2010
Dunno why everyone writes about Wizz Air bein rubbish, I thought they were really good value. There's nothin fraudulent about them, if you bother to read baggage allowance etc before your flight you'll know what you're allowed, only a moron wouldn't plus you get loads anyway. As for legroom, it was no worse than jet 2 or anyone like that, was actually pretty spacious on way back. And anyone complain bout food being expensive, it is on all planes n how much do you need on flights that last a… Read Full Review
Written on: 06/11/2010
A terrible company. The delay forced us to book a hotel room one night (the planned evening flight was delayed until next day). Wizz Air said they were going to pay the hotel night (which they have to according to EU rules), but of course we never saw any money from Wizz Air. Avoid Wizz Air!… Read Full Review
Written on: 17/10/2010
After paying 50£ for two baggage's it turned out that we can only have one baggage each with the dimensions of 55x40x20(!!!!) and 10Kg max, no handbag allowed whatsoever!!!
This is fraud!!!! Of course everything is there in the small print somewhere deep down well hidden in other meaningless rubbish.
I know it is a cheap airline, and I was not expecting a lot, but this is outrageous!! NEVER EVER AGAIN!!!… Read Full Review
Written on: 24/08/2010
A budget airline, Wizz was comparably better than Ryan Air and Easy Jet. It is cramped with seats really packed in tight so I recommend extra legroom seats and I also think that priority boarding makes a big difference. They were on time, had a very quick turn around and everything went smoothly… Read Full Review