Wizzair Reviews

Click here if this is your business
★★☆☆☆
1.7 / 5
24% of users recommend this
Click here if this is your business
  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

? Ask our helpful community of experts about this product or company
Wizzair - Ask a question now

Media Gallery for Wizzair

Wizzair

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★☆☆☆☆

“I have used my bag as a hand luggage all my life for...”

Written on: 26/04/2011 by raisteraiste (1 review written)

I have used my bag as a hand luggage all my life for travelling by planes. For this airlines in Vilnius it appeared too big to take into plane and I had to pay 60 euros for it!!! Have they changed their measures or what??? Of course, the service was rude as well. Better to choose normal airlines than this. This is cheap and bad… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Guest's Response to raisteraiste's Review

Written on: 04/07/2011

why dont you read policies before you travel?
Why do you think your bagage is the etalon.
Stupid.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“I've seen a lot of negative reviews on this forum and...”

Written on: 15/02/2011 by Maxiku (2 reviews written)

I've seen a lot of negative reviews on this forum and it has surprised me. I fly from the UK to Prague extremely regularly (4 flights a month for the last 14 months) and I have always been very happy with Wizzair's service. In fact I switched to Wizz Air from British Airways and Easyjet as I found both to have consistent delays, higher prices and just generally a poorer experience.

I was particularly impressed with Wizzair on 19th December 2010 when they were the only UK airline that managed… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“For what you pay it's quite good value for money but...”

Written on: 06/12/2010

For what you pay it's quite good value for money but if you are over 6ft its extremely uncomfortable!

Both my flights were delayed by more than 1 hour. From what I have seen so far, the chance of a delayed flight with them is very high… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Omairsattar's Comment

Written on: 25/08/2012

How is it good value when your have hidden charges and your items get stolen from the bag?

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“I write this review not to help Wizz air but to help...”

Written on: 02/12/2010 by tenorcesar (1 review written)

I write this review not to help Wizz air but to help my fellow travelers,I can give you details of the three times I stupidly flown with them, but I just gong to say this and hope you trust me, Is BAD, BAD BAD HORRIBLE SERVICE!!! It takes MORE THAN A MONTH TO GET YOUR MONEY BACK FOR THEIR MISTAKES!! DO NOT TRAVEL WITH THIS SO CALLED AIRLINE! Is not worth it at all! Believe me I gave it THREE CHANCES! FELL MISERABLY every one! and Im not picky, I'm an experienced traveler for more than 12… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“I had priority boarding and extra legroom. At the...”

Written on: 22/11/2010

I had priority boarding and extra legroom. At the Baneasa airport in Bucharest, nobody took that into consideration, I was among the last to reach the aircraft, but that's not Wizzair's fault. On the plane, I've got a sandwich - apparently ok, but it's filling was literally frozen. On the return flight (which was during late night with a morning arrival), the aircraft didn't have any reclinable seats (at all!!!!) and getting some sleep was really a pain. Although, this is a no-frills airline… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“They have stolen our money. ”

Written on: 17/11/2010

They have stolen our money.

After along delay of 2 hours in the airport (after passing check-in), flight was canceled due to "Weather Conditions" although all other flights from that airport were operating in a normal way.

Requests for compensations were completely ignored.

Liars, what else can I say… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Having read some of the previous reviews it was with...”

Written on: 11/11/2010

Having read some of the previous reviews it was with some trepidation that I booked with Wizz Air. Our experience was as good as any economy short haul carrier we have flown with. Their on line booking and check in were user friendly and worked efficiently. Ground staff and flight crew were friendly and helpful, though you need to make allowance for English being their second language. The flight was incident free and on time. I suspect things may get a bit fraught if something goes wrong as… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Dunno why everyone writes about Wizz Air bein rubbish,...”

Written on: 06/11/2010

Dunno why everyone writes about Wizz Air bein rubbish, I thought they were really good value. There's nothin fraudulent about them, if you bother to read baggage allowance etc before your flight you'll know what you're allowed, only a moron wouldn't plus you get loads anyway. As for legroom, it was no worse than jet 2 or anyone like that, was actually pretty spacious on way back. And anyone complain bout food being expensive, it is on all planes n how much do you need on flights that last a… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“A terrible company. The delay forced us to book a...”

Written on: 06/11/2010

A terrible company. The delay forced us to book a hotel room one night (the planned evening flight was delayed until next day). Wizz Air said they were going to pay the hotel night (which they have to according to EU rules), but of course we never saw any money from Wizz Air. Avoid Wizz Air!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“After paying 50£ for two baggage's it turned out that...”

Written on: 17/10/2010

After paying 50£ for two baggage's it turned out that we can only have one baggage each with the dimensions of 55x40x20(!!!!) and 10Kg max, no handbag allowed whatsoever!!!

This is fraud!!!! Of course everything is there in the small print somewhere deep down well hidden in other meaningless rubbish.

I know it is a cheap airline, and I was not expecting a lot, but this is outrageous!! NEVER EVER AGAIN!!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Sylmarnic123's Comment

Written on: 30/10/2010

I found this review not helpful because...Talking rubbish. You are allowed upto 32kg of hold luggage! Double of some airlines. 10kg of hand luggage is also double of most airlines. Just put your handbag inside the bigger bag. I think Wizz Air are generous with their baggage allowance compared to a lot of other airlines.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★☆

“A budget airline, Wizz was comparably better than Ryan...”

Written on: 24/08/2010

A budget airline, Wizz was comparably better than Ryan Air and Easy Jet. It is cramped with seats really packed in tight so I recommend extra legroom seats and I also think that priority boarding makes a big difference. They were on time, had a very quick turn around and everything went smoothly… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“London Luton to Prague = 1.5 hour delayed ”

Written on: 30/07/2010 by maldini82 (1 review written)

London Luton to Prague = 1.5 hour delayed
Prague to London Luton = 6 hours delayed (Just a £7 food check was given!)

Because I arrived to Luton 6 hours late at 3am my pre-paid bus ticket was expired. I paid £11 extra and however I have claimed that amount from wizzair there is no reply from them for 10 days.

I claimed by e-mail because their call centre costs £0.75 per min!!!!

The worst airline that I have ever seen in my life… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Among other shortcomings I would mention the...”

Written on: 23/07/2010

Among other shortcomings I would mention the incredible small legroom on their aircrafts. On a short flight from Luton to Cluj sitting in that seat I arrived at Cluj with backache and my legs were in pain. I'm not a tall man (175cm) but I've seen some tall men with their knees tightly pressed against the seat in front.
And you hear "the captain" saying welcome and those nice wishes through their microphone but you're actually in the "cattle class" and not enjoying the flight at all.

I'd… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Absolutely useless. If you think you are saving money...”

Written on: 23/07/2010

Absolutely useless. If you think you are saving money just forget about it. I had to cancel the flights for my friends (bereavement reason) and was told that I wil get nothing back because of the cancellations fees.
If you try to change the dates or even the pasanger's name, the fees are so high, that you are better off to buy another ticket.
In top of all these, there is no email communication, just a high rate telephone line (£0.75/min).
Please, let's all put these cowboys out off… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Do not trust this airline. I had to attend a...”

Written on: 12/07/2010

Do not trust this airline. I had to attend a conference in Kiev but it was cancelled due to ash cloud. 3 months of emails later, Wizz Air have just decided they will give no refund. Their 'Help' line is a sick joke, their baggage allowance almost non-existant & they try to cheat every last penny out of you. I can't comment on the flight or facilities as I didn't get any. Strictly speaking, they will give a refund but the 'cancellation charge' is more than the refund. If I wanted to rebook -… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Having used Wizz from Luton to Timisoara several...”

Written on: 11/07/2010

Having used Wizz from Luton to Timisoara several times, one has to bear in mind that this is a budget airline and every attempt to extract more money out of you will be made e.g. high cost for tea/coffee when paying in sterling. You accept this in return for a cheap flight price in comparison with the scheduled airlines.
However, on my last return flight to Luton, the (Romanian) cabin crew excelled themselves in being rude, arrogant and indeed racist.
They refused to communicate to me in… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“This company have stolen my money AVOID AT ALL COSTS!”

Written on: 05/07/2010

This company have stolen my money AVOID AT ALL COSTS!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Just tried to book a flight with them, I was given a...”

Written on: 28/06/2010

Just tried to book a flight with them, I was given a confirmation number but the payment is still pending. Called their call centre (the charge is £0.75/min) and they said their credit/debit card booking system is down and I will receive a confirmation by e-mail when the problem is sorted. Still waiting for that e-mail. Worst customer service… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“ Before my flight Wizz Air buggage allowance was...”

Written on: 10/06/2010

Before my flight Wizz Air buggage allowance was 25kg(promotional offer),but on departure I was charged for exsess luggage .Getting through to customer services over the phone is impossible… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Hi everyone, ”

Written on: 16/04/2010 by Mitchells (1 review written)

Hi everyone,

I used to fly with Wizz Air to Bucharest and Cluj quite regularly for the only reason that they are cheaper than the real airlines. It's a compromise that I accepted as Tarom and BA's fares are quite high. I'd advise those who might read this review to AVOID if possible to call their Call Centre as you'll be charged as much as £2/min if called from mobile !!!!
I recently had to ring them from mobile and ended up with £18.50 on my bill for a mere 4 minutes with a operator and 5… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview