Mott's Miniatures Reviews - www.minishop.com

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★★★★☆
3.6 / 5
72
65% of users recommend this
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  • Customer Service

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  • Value For Money

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Mott's Miniatures www.minishop.com
Mott's Miniatures www.minishop.com
Mott's Miniatures www.minishop.com
Mott's Miniatures www.minishop.com

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★★★★★

“Review of miniature bicycle purchase”

Written on: 22/09/2011 by Helenhaydenwade (1 review written)

I needed a small model bicycle for my husband's friend's birthday. I had trouble finding any decent ones on the website. I was able to find the perfect model bike on this website. I needed the item in a rush & the company not only got it to me in perfect time, but also upgraded the shipping for free. I could not have been happier & the smile on the gift recipient's face told it all: it was included with a gift card to a bike shop & was the perfect symbol for the gift. He loved it. Thank… Read Full Review

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★★★★★

“Curved staircases for 1"=1' dollhouse”

Written on: 22/09/2011 by LFChichester (1 review written)

I ordered and received a pair of very nicely made curved staircases. They were as described in the Mott's online catalogue.I was very pleased with the items received. I highly recommend Mott" doll house shop… Read Full Review

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★☆☆☆☆

“customer service not applicable”

Written on: 23/08/2011

Without being previously notified when I got my invoice in the mail I saw that I was charged $5 for my card being declined. Yet they managed to charge my credit card successfully the day that the order was placed. The email exchange with them was as follows \"We are sorry that you caused yourself to have a bad experience\" ... as well as accusing me of lying about being a return customer. Don't bother spending your money here - they don't like to do business with people… Read Full Review

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Guest's Comment

Written on: 06/12/2011

"They don't like doing business with people" about sums up my experience with them too.

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★★★★★

“Unique use for a miniature utility lamp”

Written on: 21/08/2011 by RBDopp (1 review written)

I needed a small light on a pseudo birdhouse I built over some unsightly swimming pool electronics (to control the cover). At night I could not see the controls, so found a darling Miniature Dollhouse Outside Utility Light in the MOTT’s website. I had looked for some time to find just the right lamp. Their site was well organized and gave size perspective in the photograph. The price was reasonable, shipping was free and I had my lamp in just 3 days… Read Full Review

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★★★★★

“Worth repeat business!”

Written on: 10/08/2011 by Deiangel (1 review written)

The items I ordered arrived earlier than expected. Mott's was kind enough to upgrade my shipping (without my asking). The items looked exactly like the pictures and were carefully wrapped. The craftmanship of the items ordered was spectacular. I will definitely be getting more miniatures very soon!… Read Full Review

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★★★★★

“Mott's Miniaturers Order”

Written on: 07/08/2011

It seems the hinges that we need are getting harder to find and some companies have quite carrying this product. I was happy to find Mott's Miniatures. Their price was excellent and they shipped the next day. (and the shipping cost lower that other companies)… Read Full Review

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★★★★★

“Great Service!”

Written on: 25/07/2011

I found exactly what I was looking for & the goods were shipped out quickly and as ordered & I received them in only a few few days from the order date. The web site was easy to use & the feedback from the vendor was prompt & helpful… Read Full Review

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★★★★★

“Service”

Written on: 22/07/2011

I was thoroughly surprised and really appreciate the service your company gave me. The discount was unexpected and the posting of the items and upgrading the shipment dto priority mail and then not charging for it was wonderful. Thanks and keep up the good service… Read Full Review

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★★★★★

“Fast and Friendly”

Written on: 22/07/2011 by bostonpoet (1 review written)

I was shocked to receive my item only TWO days after ordering! Mott's sent along a free gift with my order (which was already discounted)and gave me a free shipping upgrade. The quality of the item was superior and packaging was excellent. I would highly recommend shopping with Mott's for miniature items -- website is easy to navigate and their selection is incredible… Read Full Review

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★★★★★

“Outstanding courteous service”

Written on: 22/07/2011

Though my order was a little late, this was apparently caused by a delay in the items I had ordered reaching Motts from the suppliers. Motts kept me up-to-date and explained the problem and were courteous and direct in explaining to me what they were doing about obtaining my items and getting them to me as soon as possible. I was totally delighted with my goods when they arrived and the quality was definitely worth wating for. The packing was of excellent quality and everything arrived… Read Full Review

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★★★★★

“ I was happy with the order process - it was quick and...”

Written on: 07/07/2011

I was happy with the order process - it was quick and easy. Only got a free catalog but I got the email to download the catalog immediately. Also nice to get a follow-up email asking if I was happy with the service/product… Read Full Review

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★★★★★

“I was very happy with my order, and I received it...”

Written on: 06/07/2011 by deborahg (1 review written)

I was very happy with my order, and I received it earlier than I expected. I would definitely shop here again… Read Full Review

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★★★★★

“Outstanding”

Written on: 05/07/2011 by miniatureme4 (1 review written)

Outstanding customer service, I am right in the middle of remodeling my miniature house and needed some information and parts. Ordered on line from Mott's Minatures and received my order in two days..........Unbelievable… Read Full Review

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★★★★★

“Maximum Service on Miniatures Order”

Written on: 01/07/2011

I recently ordered dollhouse miniature wallpaper and flooring. I opted for standard shipping since I was not in a rush as the dollhouse build had just been started. However, I received my order within two days of ordering. That is unbelievable!!. I had expected a 7 to 9 day wait. I rechecked my emails and determined that Motts had processed and shipped my order the same day it was ordered and gave me a free upgrade to first class shipping. Of course fast delivery means nothing if the… Read Full Review

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★★★★★

“Nice product, Great price, Fast delivery!”

Written on: 23/06/2011 by TimRupp (1 review written)

I ordered a couple of miniature american flags for a remote controlled wooden sailboat that I helped my 80 year old father build. Until I found these, the rest were too large for scale or not made of fabric. I am very pleased with the nylon flags which were very inexpensive as well. I was amazed when they arrived in two business days as I had only requested and paid for regular mail. Great Product, Price, and Delivery!… Read Full Review

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★★★★★

“couldn't be happier”

Written on: 23/06/2011 by Steiner2 (1 review written)

I ordered a few indoor trim pieces for a dollhouse restoration project. They were easy to work with and good quality. They arrived well before I expected them. I barely had time to remember that I had actually placed an order and it was already here. In addition to the trim, I also ordered a couple of miniatures to go along with some of the other pieces we already have. The dollhouse that we are restoring was made for me by my father when I was little, and now I'm working on it with my… Read Full Review

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★★★★★

“12 Light Dollhouse Windows”

Written on: 14/06/2011 by HU8ERT (1 review written)

I ordered 12-light dollhouse windows for my childhood dollhouse that I am refurbishing. I wanted windows that would look attractive but did not have the acrylic inserts. I have a toddler and I could just picture his fingers busting through the plastic. The windows I ordered are perfect and exactly what I wanted. They arrived quickly and I really appreciate the shipping status updates I recieved from the vendor. Due to the simple style and lack of acrylic, they were easy to paint and look great… Read Full Review

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★☆☆☆☆

“Mott's dollhouse finishing job done VERY poorly AND...”

Written on: 07/06/2011

April 2010 I contacted Mott's re finishing my Celerity Corner Store, which was already constructed and had basic wiring. -I filled out their online form enumerating work to be done and costs. -Met their 'courier' in a restaurant parking lot and personally turned over my building to him. I believe he is the current owner. -I gave them half down. There followed many emails between us re work to be done, how and what my exterior and interior finishing choices were. They had some… Read Full Review

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★★★★★

“miniatures”

Written on: 29/05/2011 by ricardogomez05201 (1 review written)

My miniatures from minishop.com were great. I am building a dollhouse for my daughter and these are perfect. The shippnig was fast and even faster than I expected. Items arrived safely and my invoice was inside the box. I would recommend… Read Full Review

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★★★★★

“great dollhouse web site”

Written on: 29/05/2011 by minnieorlando32801 (1 review written)

This minishop.com is a great web site for dollhouses. There are thousands upon thousands of items available. Each with measurements and descriptions. I spent hours looking at stuff. The site has a wishlist feature so I can sve items and come back to them. All the information regarding shipping and terms are clearly posted and I was able to track my own order by logging in to the web site and from emails I received. I would recommend… Read Full Review

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