written by Erikt231 on 01/05/2015
atoz loans UR TRIBUNAL is put in place only asked for refund once twice same answer everytime 1 7 days lalala now I am doing something about it
written by ShylaBenton62 on 22/11/2014
I fell into the same trap back in march wrote to the company atoz loans only to find out wrong company you need a2z loans notice the difference in the to/2 AtoZ loans don't take a few where as A2Z loans do along with their sister companies I heard from AtoZ loans with a company name and address to write to they of course didn't reply so got in touch with financial ombudsman who wrote to them guess what my money was put into my bank account yesterday not bad considering it took nine months so percivere don't let the grind you down the company to contact is Scott Richardson Ltd 4 the beeches beech lane wilmslow Cheshire sk9 5er if no luck contact financial ombudsman and good luck
written by JohnBrady475 on 05/09/2014
They took money without me knowing £57.99 they promised me my money after I wrote my letter of refund and they promised it was going to be in my account on August 30th 2014. It never happened so I harassed them so much they gave me a refund of £52.99 today.i quoted them of the consumers act ,talked about taking them to a tribunal,trading standards ,getting lawyers on to them.my advice is keep hassling them until they can't take it.
Written on: 05/09/2014
May i ask what there e-mail is?
Written on: 10/09/2014
Hello
How have you managed to get in contact I have raised a compliant against them with the financial obusman they have not been in touch back with a refund they ignore all my emails I just want my £63.99 back!!
Please help me to get in touch
Written on: 10/09/2014
Hello
How have you managed to get in contact I have raised a compliant against them with the financial obusman they have not been in touch back with a refund they ignore all my emails I just want my £63.99 back!!
Please help me to get in touch
Written on: 10/09/2014
That's the only contact I had with them was their email address, they were ignoring my emails at first but I persisted with it I was sending at least 10 emails a day.just keep trying If I managed to do it anyone can get there money back.they got fed up with me nagging them so eventually gave in.sorry I can't be more help.
Written on: 02/10/2014
What is the email address you used please. They have taken £130 from us and this was over 6 weeks ago and we are desperate for the money back :(((
written by on 28/08/2014
Someone fraudulantly used my personal detail to apply for a2zloans i knew nothing about it untill i went to lift money from my bank and was told who had taken the money, the bank then started a dispute and lost because they could give the bank my personal details even though i told them i had lost my purse which contained all my personal details, i also had money taken by another broker and the same thing happend with my other bank account ! I contacted a2z loans and explained everything to them and the triex to tell me the bank was dealing with it and i had to supply proof saying otherwise the i also had to fill in and send back a request for refund form which i did and i still havent recived any form of refund i have sent 5 or 6 emails over the past few days which i have had no reply ! I advise no one to ever go near a2z loans !
written by RyderMcFarland420 on 27/08/2014
tock 57.99 twice and wont return i dont no hoo thay are i didnot take a lone from them no need
written by LondynWhite on 26/08/2014
MY REFUND DATE WAS ON 12TH AUGUST NOW IS 26 TH AUGUST AND THERE IS NO REFUND BEEN RETURNED ,SO BAD COMMUNICATION ,I DO ASK PEOLE DONT SIGN ANYTHING FROM THIS PEOPLE PLEASE E-MAIL ME IF YOU WANT DESTROY THIS BUSINESS I AM HAPPY TO DO THAT THANKS [email protected]
written by Shields137 on 22/08/2014
This company is the worst ever... They said they was going to give me a refund nearly 2 months after I had send my refund form back and they didn't even refund me it... They said it could take up to 5 working days to go into my back but 10 days past and nothing still, I emailed them again and said they was going to reissue it that day and could take up to 5 working days and now its been 8 working days and I am still yet to receive my refund. DO NOT USE THIS COMPANY....
written by ChristinaWilkinson284 on 11/08/2014
Im currently trying to get a refund A2Z kindly sent me a form via email asking me to complete and return and i should expect my refund within 30 days from the date they recieve it back. All good i thought until i tried to complete the form and no matter where i saved it WORD etc im for whatever reason still unable to type on this form and return it. I have contacted them again only to be fobbed off with the legalities of why they are not obliged to pay the refund, i recommend no one uses this company!!
written by Lutwyche on 05/08/2014
This company uses a loop hole to get around the law. The only way to get your money back is to send them a recorded letter within Severn days. If you do this by law the company will have to refund you the amount taken. I wish you all the best of luck.
written by TheBrokersAreBroke on 24/07/2014
THEY ARE NOT A LOAN COMPANY !!!! Don't give your bank details,they will share with other brokers and money WILL disappear from you bank account.No loan at the end of it,just endless amounts of brokers that swarm your account and take funds as soon as money is paid in.
Written on: 29/07/2014
I too am having big problems with this company i have been dealing with a bloke by the name of Josh via email who is less then helpful, should have had a refund going in to my account today which hasnt happened emailed again this morning to be told that it will take 1- 5 days for the refund to go in to my account and then other email telling me the refund will be done today.angry and about lose it big time with these company i have inforned the police and Trading Standards and the Smal claims court to my money back.
Written on: 29/07/2014
You need to contact the Financial Ombudsman,it's free and they will get your money back.Small claims will cost you money and it's a lot more work on your part...
Written on: 04/08/2014
The same is happening to me but they are not the only company taking money from my bank. It is impossible to get a phone number for any of them. So fed up with it. Will have to contact financial ombudsman and hopefully get my money back
Written on: 04/08/2014
Did you get your refund after the 1-5 days as I was told the exact same thing?
Written on: 06/08/2014
I had an e-mail today from a2z loans and I repeat it word for word - it sort of scared me:
"lofar nan magane madakke kelsa ilva, boli magane ninige yava duddu kadako, mettu tagandu bartini nan magane, tell me your address I will come and give you something, send me soon I am waiting with suit case."
Don't know what language but came from A2z loans Bangalore!
written by Sheltoneh457 on 24/07/2014
I have been looking into getting a refund for a customer and have found that the only way is by letter, the address is : a2z loans co.uk, Unit 4, The Beeches, Beech Lane, Wilmslow, sk9 5er. Make sure you keep records and send it recorded delivery, so if you have to take them to small claims court you have your evidence. Good Luck Barlcays Digital Eagle
written by jpPhillips496 on 20/07/2014
It is awful company, they ignoring letters, emails... the service rubbish, they do not want to refund money
written by Kadyn400 on 13/07/2014
They took 69 pound out of my account today but I did not take a loan of them , dont no what to do now any suggestions----- all I will say is no one use this lender
written by on 12/07/2014
this company is despicable they went in and took 57.99 from my account and left me with no money I will get a refund from this company if it kills me asim not letting them take my money I never agreed to them taking my money so I will take them the full road and I will trash this company all over facebook if I dont
Written on: 17/07/2014
Have u heard anything yet as they have done the same thing to me
Written on: 26/07/2014
Ask for a refund and to cancel your membership stating the financial distance selling regulations 2014.
In 8 weeks if you still have no refund contact the financial ombudsman.
Written on: 08/09/2014
they have done the same thing to me and i don't know who they are and haven't applied in for anything, cause i am in no need of a loan, and the worst part is i cant find their web site to ask for a freaking refund
Written on: 26/07/2014
Contact the ombusdsmann.
Written on: 18/07/2014
They have done the same to me and i have not even agreed to anything! Had two sharlaton companies do this to me now and im penniless with two kids to feed, fraud dep at my bank dont seem to want to help!!! Have you heard back from them, trying to find a contact telephone number is hard too!
Written on: 26/07/2014
Ask them to terminate your membership and for a full refund stating the financial distance selling regulations 2014.
If you have no refund in 8 weeks contact the financial ombudsman.
And they will get your money back for you.
written by Ronank319 on 10/07/2014
They made out I had been approved for a loan and needed my details to pay money into my account, no money received then 3 days later 57.99 taken from my account. Disgusting .
written by lawstudent1 on 07/07/2014
So having entered my details due to the misleading advertising placed by this company (which is, by the way, fraudulent) they promptly took a large sum of £57.99 to pass my details on to numerous lenders who then harassed me for weeks, calling, texting, emailing, etc. I asked for a refund the next day under the 2004 Distance Selling regulations, as the nature of the service was not clear on the website. They then made it as difficult as possible, saying I had to fill in numerous forms, send ID etc. However they said they would send £20 immediately if I was willing to accept that as settled. Funnily enough they didn't need ID when they were taking the money. Do not, under any circumstances, use this service. They are a massive scheme and it will take you months to gain a refund, if they indeed deign to give you one at all. Do not lose faith though. All those searching for a refund, contact them via email AND letter within 14 days, quote the 2004 Distance Selling regulations, and you are LEGALLY entitled to a refund. Disgusting company. Don't know how they sleep at night.
written by Kamarih26 on 06/07/2014
Took money no response back after writing and emailing hope to hear back now but im not impressed
Written on: 07/07/2014
Contact them within 14 days and under the 2004 distance selling regulations they HAVE to refund you. Send a letter AND an email. Alternatively, contact trading standards and report them for misrepresentation/misleading you as to the nature and quality of the product.
written by Shannonoioioi on 05/07/2014
-I'm about to give birth ant A to Z loans have taken money out of my account I wouldn't of minded if I got a loan off them but I haven't. I've never hured of this stupid company .... I'm telling u summation A to Z I want all my money back you left £7 pound in my account??? - you can't just rinse people like that people have children and I have two!!!! Can't believe you've got my details and done this you horrible sly company !!! watch dog for you's !!!! And you've not got a number either.. Omfg heartless People,hope you all that work for this company get bankrupted and then you'll know how much it hurts to b in this situation ..... Get your company sorted get a number and an address and a website were people can actually look u up!!!!!!
written by Danniiallen on 05/07/2014
They took 79.50 out my bank without permission! I have never took out a loan! I want my money back
written by DaleMaynard on 26/06/2014
dont know who this comany is or why they have took my money
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Ericj28Va's Comment
Written on: 12/01/2015
These People are bad preying on those in need,after obtaining information they attempted to debit my account for £68,luckily my bank [santander] were on the ball and contacted me so i could block payment.Be careful of these websites they look like genuine loan sites but they take your personal info and your money if they can.