Thrifty Car Rental Reviews

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Thrifty Car Rental

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★☆☆☆☆

“Absolute Rude Staff”

Written on: 08/06/2014 by 49McCallum (1 review written)

Thrifty Car Rental are a go to zone if you wish to experience rude staff. We arrived at Perth Airport hoping to pick up car and get a quick departure . Not to be as there turned out to be an error with our booking . On top of this the two staff were so poorly mannered that it became embarrassing. Eventually we were allocated a car however upon proceeding to pick up car we were told that car was still in wash bay!! The attendant that handled car handover was most helpful Nd she advised that… Read Full Review

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★★★★★

“My experience with Thrifty Car Rental in the USA”

Written on: 01/06/2014 by Jhthomo (1 review written)

I went to pick up my Thrifty Rental Car just before 10 am in San Francisco. There was only one person on the desk and when I finally got my turn the car had 45,000 miles under its belt. If you want ten persons on the desk and/or a brand new car you will have to pay ten times more. When I took the car back to their place near Los Angeles International Airport, three weeks later, I had to contend with the early morning rush hour (I drive on the left hand side of the road normally back home in the… Read Full Review

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★☆☆☆☆

“London healthrow location; I booked online for $323...”

Written on: 25/05/2014 by 124Adams (1 review written)

London healthrow location; I booked online for $323 for 10 days, they charged me $1908, plus didn't do the inspection, their was a dent on the back side of the driver side, very visible. Thank god I did a walk around otherwise the horrible woman, (really should be a more harsh word for her name, but that's me being nice about it) told me the car is in great condition. She almost had me I had to bring it to her attention for her to sign off the damage as a result of previous damage to the… Read Full Review

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★☆☆☆☆

“Unreasonable Charge!!!”

Written on: 24/05/2014 by SantosDalrymple1992 (1 review written)

They are the only car rental company require a lot of personal details when picking up a car (even when I went abroad to Germany, they just require my driving licence). No full tank return option!! Even the return point is in a city centre, we have to pay for a full tank of fuel (cost a lot more than a normal gas station) and there is loads of gas station around. It takes 2 hours to return the car and they cannot provide the quote of the damage of the front bumper and charged us the full… Read Full Review

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★★★★★

“very good”

Written on: 21/05/2014

good service especially as it was on Easter weekend, car more than met our needs,and it was clean. would have prefered the option of a full tank of petrol out with full tank on return though this didnt cause us a problem as we had enough in the tank to get us to the petrol station which was nearby. we would have prefered to have picked up the car at the airpport rather than having to be ferried to pick up place though again this didnt cause much delay on arrival and was much better on… Read Full Review

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★☆☆☆☆

“Just don't use Thrifty”

Written on: 13/05/2014 by krankedmusic (1 review written)

I booked my rental though Expedia and from there I had nothing but issues with the company. The car that I booked was a mid size car and Thrifty was going to provide me with one. After the agent knew the purpose of my visit she advise me that there was going ot be some bad weather and recommend that I upgrade to an AWD car. I agreed that the recommendation was a good idea. I took the Venza out for a drive in the city during rush hour to visit some family before heading out to the mountains and… Read Full Review

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★☆☆☆☆

“WORST COMPANY EVER”

Written on: 11/05/2014 by robrees44 (1 review written)

Rented a car from Thrifty Germany. Returned the car after 11 days and there was not a mark on the car. The attendant came to inspect the car and started to run his hand over the underneath of the car !!!!!!, He reported that he could feel a scratch on the black unpainted plastic on the underneath of the fromt spoiler. It was impossible to get down on your hands and knees to see the scratch. Checked my credit card the next day and they had taken €1000 euro out of my account for a €10 euro… Read Full Review

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★☆☆☆☆

“Worst service experience ever!!!!! High pressure...”

Written on: 10/05/2014 by Dsm18 (1 review written)

Waited in line an hour! High pressure sales at counter for add-ons. Scare tactic and extra fees charged by thrifty if you don't purchase their $100 package deal for tolls in FL. Extra fees if you return car early. Car was a big disappointment, scratched up, didn't run well, brakes squealed, 40000 miles, not normal for a rental. … Read Full Review

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★★★★☆

“Nice Car”

Written on: 24/04/2014 by fvCooper371 (1 review written)

Just returned from Orlando and were very happy with our Thrifty car, there were plenty of cars to choose from which were to the spec I had booked. The handover both in and out of the airport was very straight forward however...... Please be careful when signing for your car as you get offered all kinds of additional things which are not necessary. I thought I had done well in refusing additional insurance cover etc etc, I did however agree to a toll pass for around $35 dollars per week which… Read Full Review

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★☆☆☆☆

“Descusting customer service!!! Dirty cars ”

Written on: 24/04/2014 by AshantiHull (1 review written)

We rented a BMW for the weekend was dirty and had spilt curry in the boot we obviously could not put our baby bits pushchair travel cot ect and clothes in the boot we took the car back they said there hover had broken.. I said I would get the car cleaned and they would have to refunds me some of the money they agreed so we paid to get there car cleaned and when taking the car back the mgr was not around?? Then we were told they would give us a call about the refund... When they called back they… Read Full Review

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★☆☆☆☆

“Gatwick car pick up point 20 mins from airport with...”

Written on: 23/04/2014 by dottaz (3 reviews written)

We booked a car with Auto-Europe, and only when I had downloaded payment I was able to see that Thrifty were in charge, and poor reviews. Voted 'good?' The person in charge was always on his mobile. I will no longer book with Auto-Europe, and their booking form lacks transparency, and no way do we want to deal with Thrifty. We hope to be reimbursed soon from Auto-Europe… Read Full Review

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★☆☆☆☆

“Awful”

Written on: 16/04/2014 by Michaelkdtyu (1 review written)

We rented an SUV for 10 days, pick up at Orlando airport. Only when we got there, no SUV. I understand that Easter is a busy time so even though I was annoyed, I would have taken a large car capable of holding 4 adults and cases. You guessed it, no cars. We were offered a compact and told to put cases on back seat between the passengers. No way. The two nuckleheads on the desk at the airport didn't have a clue what to do so we had to wait an extra 90 minutes in the airport for a large car to be… Read Full Review

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★☆☆☆☆

“not accomodating”

Written on: 12/04/2014 by nola4life (1 review written)

in feb. I picked up a car from Thrifty previously reserved from the Canadian Automobile Association waiting for me at the New Orleans airport. when my Visa card would not swipe due to a scratch on the card, I offered another bank card debit/visa payment. not accepted, due my name not being on the card. they finally accepted my wifes' Visa (the same account!) but because her name was on the card and my name was on the paperwork, she had to be the primary driver and I had to be secondary driver @… Read Full Review

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★★★★☆

“Thrifty were Nifty :)”

Written on: 10/04/2014 by jmac58 (1 review written)

I booked a car from Thrifty after going back and forward trying to sort out my flights to Oviedo in Spain. During flight out I was horrified to realise I had booked car hire from Oviedo instead of Santander airport. Worse thing was we had already offered a lift from Santander to Oviedo to a couple of friends of our daughters. How embarrassing! We waited a nail biting hour in the queue at the airport hoping there would be some way of getting a car and when we finally got served the lady on the… Read Full Review

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★☆☆☆☆

“Thrifty's dirty trick ”

Written on: 02/04/2014 by Janet397 (1 review written)

I booked a small car at Los Angeles Airport for a week from Thrifty through Airportrentals.com. While the quotation and confirmation mail all confirmed that the charge will be USD187.04 including full coverage. When I checked in Thrifty upon arrival, I was told that Thrifty has a pre-pay gas policy and I must return the car empty tank and I have to pay an extra USD60-00 for a full tank making it total USD247-00. I questioned the reception and I was told that this is a compulsory policy and they… Read Full Review

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Us_Tourist's Comment

Written on: 02/04/2014

Sorry my mistake, the date of hire should be 23 March 2014

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★☆☆☆☆

“worst car rental company ever !”

Written on: 30/03/2014 by Smithvg363 (1 review written)

I have hired a truck at Thrifty (Maroochydore) for 7 - 11 January 2014. For a price incl. insurance and 2000km : $1844.30. But on 7 January at 8 AM when i want to pick up the truck there was no truck ? So I had to cancel my hotel and arrange a truck company to pick up the goods that i had bought on an auction in Villawood (NSW). The cancellation cost of the hotel is : $129.- . The cost of the freight company is : $3685.- . So $3685.-(freight company) - $1844.30 (Thrifty) = $1840.70 So… Read Full Review

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★☆☆☆☆

“THRIFTY NAMIBIA APPALLING, OVERCHARGE, BATTLE TO GET...”

Written on: 25/03/2014 by GailAlan (1 review written)

THIS COMPANY WILL DEDUCT, AT THEIR LEISURE, money from your credit card for apparently no good reason, and GOOD LUCK TRYING TO GET IT BACK! A nightmare! In November 2013, we (group of six) hired an 8 seater van for two weeks, collected at Hosea Kutako Int Airport, pre-booked and confirmed. We also paid for additional tyre and windscreen insurance. This was our 4th visit to Namibia taking friends. We decided to use Thrifty this time - BIG MISTAKE! During our journey we got a flat tyre, not… Read Full Review

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★☆☆☆☆

“Never again”

Written on: 23/03/2014 by AlonzoRamsey300 (1 review written)

This was the worst car hire I have in all my life!!! Never again booking with this agency! They invented a lot of charges, and wanted more and more money. The car was a ruin, bad breaks, no heating, not available window wipers, water for windows was not working. I pay 500 euro more for insurance, and then they still charged me more money for a small dent of the glass!!! Better avoid, this company - real cheats!… Read Full Review

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★☆☆☆☆

“Please help us!!!”

Written on: 22/03/2014 by Connerf48 (1 review written)

In Feb 2012 we rented a car from Thrifty at Munich airport. We returned the car to them.. it was inspected and there was not any damage to the car whatso ever. The car was signed off and we left the airport. 4 months later we received a letter from Thrifty asking for us to pay for damage that had happened to the car whilst we had rented it. We said that the car had been signed off as not being damaged but they kept on asking us to pay money .Eventually they stopped e mailing us after we… Read Full Review

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★☆☆☆☆

“Worst Rent-A-Car Company on Earth”

Written on: 10/03/2014 by useyourname (1 review written)

If I could give a negative score to Thrifty, they would deserve it. Went on vacation 2 weeks ago and pre-booked our car online so it would be ready when we arrived. After arriving, we went over to pick up our car, only to find out that they had not reserved anything for us. After talking to the ASS HOLE who tried to blame the whole thing on us, we had to take a taxi to the hotel. (Which Thrifty refused to give us a refund for it.) Come back in the morning to get our vehicle. Vacation was great… Read Full Review

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