My Single Friend Reviews - www.mysinglefriend.com

★★★☆☆
3.2 / 5
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★☆☆☆☆

“Waste of time and effort!”

Written on: 12/04/2013

Luckily I decided to sign up for free initially- partly to see who was on there, and also to find out how many hits I'd receive. I set my criteria and only received a couple of hits- one from a plumber in greater Manchester (out of my distance range) and one guy (20 years older than me, and definitely out of my age range!!). A lot of the guys sound lovely and are attractive but I have a sneaking suspicion that they've all tried the free option, so the chances of actually receiving any direct… Read Full Review

Daniellemsf's Comment

Written on: 11/07/2013

Hi there, it's Danielle from the MSF team here. Sorry to hear that you didn't enjoy your experience on mysinglefriend, your feedback is really helpful though.

We are currently working on our new site currently which will include new features such as who has viewed you, and our member base is ever growing.

If you have any other comments to make please get in touch with us.

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★☆☆☆☆

“What a wate of time and money!”

Written on: 08/04/2013 by Susan200 (1 review written)

As many other reviewers state, it's absolutely ridiculous that we are paying for the privilege of writing messages to many people who will never be able to open them!! Talk about making fools of us! Let me elaborate..... There's no way of knowing who is a fully paid-up member, so you could write hundreds of beautifully worded messages, and they will never be read! To be honset, it is absolutely soul-destroying, and I would tell anyone to refrain from joining until they change the rules. I… Read Full Review

Daniellemsf's Response to Susan200's Review

Written on: 11/07/2013

Hi there, it's Danielle from the MSF team here. Sorry to hear that you didn't enjoy your experience on mysinglefriend.

We are working on our new site currently which will include new features and hopefully improve things a lot for our members. We do also regularly monitor inactive profiles and remove them to make sure that our members base is current.

If you have any other comments to make please get in touch with us.

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★★★★★

“Met the man of my dreams!!”

Written on: 12/03/2013

You have to make an effort on any dating website! I was on and off this site for a couple of years and dated several really nice guys! I finally met my husband and we've been happily married for 2 years now! He was in Nottingham and I was in London so we were forced to email and text for a couple of months but there was a real spark there and the banter was just easy! When we finally met it was like we'd known each other forever! Don't let these negative reviews put you off! Have a go for a… Read Full Review

Daniellemsf's Comment

Written on: 11/07/2013

Hi there, it's Danielle from the MSF team here, what a lovely success story!! Thanks for posting your review on here.

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★★☆☆☆

“Doesn't have mobile app. All the other dating sites...”

Written on: 01/03/2013

Doesn't have mobile app. All the other dating sites do. Also very limited search functionality… Read Full Review

Daniellemsf's Comment

Written on: 11/07/2013

Hi there, it's Danielle from the MSF team here. We definitely agree with you that we need a mobile app! It's on our list of plans for late 2013. We're also working on our new site to improve the search functionality and features for our members. Thanks for the feedback, it's really helpful.

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★★★★★

“Great site! Easy to use and good looking guys.”

Written on: 25/02/2013

I am really new to online dating. I've been single for about 6 months and my friends 'persuaded' aka forced me to promise I would try it out. I've signed up to 2 dating sites My Single Friend and Guardian Soulmates and to be honest I've liked both of them. It was pretty easy to sign up - actually a lot easier on MSF as not as many questions. It also took the pressure off that my friend described me. So far it's been really good fun. I live in London and there are lots of people on here that are… Read Full Review

Daniellemsf's Comment

Written on: 11/07/2013

Hi there, it's Danielle from the MSF team here. Thank you for sharing your lovely feedback and it's great that you're enjoying the site.

As it's been a few months since you posted it'd be great to hear how you're getting on now, so if you have any other comments please get in touch with us.

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★★★★★

“Uniquely friendly dating experience”

Written on: 10/01/2013 by DoctorToc (2 reviews written)

MySingleFriend.Com is the only dating website I recommend these days. The user interface is simple and easy to use, the idea behind it is sheer genius and the users are generally lovely. Having a friend write part of your profile takes a lot of the sting out of online dating - most of us dislike the process of "promoting" ourselves - and it helps highlight the difference between how we perceive ourselves and how others perceive us. Right out of the box I met a beautiful woman, had a series of… Read Full Review

Ellipsiscopy's Response to DoctorToc's Review

Written on: 22/01/2013

What would be your top tips for success, DoctorToc? (I'm a newbie to the site)

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Daniellemsf's Response to DoctorToc's Review

Written on: 11/07/2013

Hi there, it's Danielle from the MSF team here.Thank you so much for sharing your lovely review - it's great to know that you enjoyed the site!

As it's been a few months since you posted this we'd love to hear if you're back on the dating scene, or any other updates you may have. Please feel free to get in touch with us.

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★☆☆☆☆

“Wouldn't dream of putting my friend on here”

Written on: 16/12/2012 by critic2012 (1 review written)

I joined less than a week ago. It's not free if you want to (1) have your photo seen! (2)send and receive emails! Then when you pay £28 for 1 month nothing happens after they take minimum 24 hours to approve your photos and profile. It's not live or interactive. You have no idea who if anyone has viewed you. You'd have more joy from the National Portrait Gallery! Such a shame because the idea is so good. Pity the technology isn't as modern as the concept. … Read Full Review

Daniellemsf's Response to critic2012's Review

Written on: 11/07/2013

Hi there, it's Danielle from the MSF team here. Sorry to hear that you didn't have a positive experience on the site. Just to clarify, you don't need to be a paid up member to have your photo seen. All our registered members can browse, search and view profiles free of charge, the only thing that we charge for is sending messages. Your feedback is really helpful though.

We are currently working on our new site which will include new features such as who has viewed you amongst other things which should improve things for our members.

If you do have any other comments on our service please feel free to email us.

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★☆☆☆☆

“Save your Money!!!”

Written on: 27/11/2012 by rose5588 (1 review written)

I read the review before I joined and thought it was a bad experiences for those people, however experiencing it for myself I'm telling my story! I joined with on a months subscription, I sent out 30 emails or likes in the first few week not one reply. My friend had joined a month before and told me they had the same experience. You cant promote yourself unless you log in there and then, so then all you get is the same people log in over and over. You don't know who is looking at your profile… Read Full Review

Daniellemsf's Response to rose5588's Review

Written on: 11/07/2013

Hi there, it's Danielle from the MSF team here. Sorry to hear that you didn't enjoy your experience on mysinglefriend. We are working on our new site currently which will include new features such as who has viewed you, and this feedback is really helpful!

We also deal with any concerns or complaints on the site very seriously, so if anyone who you'd blocked was able to contact you that definitely shouldn't have happened and we'd be happy to investigate further. If you have any other comments to make please get in touch with us.

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★★☆☆☆

“Bit of a con :(”

Written on: 15/11/2012

I was very excited about this site, it looked a lot more fun than some of the other sites that ask you literally thousands of questions! So, good start. My friend wrote her bit, I did mine, and showed to a number of my other friends who agreed it was funny, pics were good and I didn't look like a lunatic. But I'm afraid that's where it ended. No positive responses, 2 replies to my 150 emails which said something like "thanks but no" So I stopped my membership. Then I had an email to say I… Read Full Review

Philmore's Comment

Written on: 19/11/2012

Im not having a great experience on this website either

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Daniellemsf's Comment

Written on: 11/07/2013

Hi there, it's Danielle from the MSF team here. Sorry to hear that you didn't enjoy your experience on mysinglefriend. We work hard to make sure inactive profiles are always removed, and we also regularly notify members who have a build up of messages in their inbox.

We are working on our new site currently which will include new features such as who has viewed you, and this feedback is really helpful!

On average we have 2 weddings a week from couples who have met on the site, but appreciate that our site does need some improvement in places. If you have any other comments to make please get in touch with us.

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★☆☆☆☆

“DO NOT JOIN”

Written on: 07/11/2012 by 123JoanneDavies (1 review written)

When I joined I realised I could only read the messages I received if I paid a (ridiculously high) fee. As soon as I paid, I didn't receive a single message or replies to the ones I sent. NOT ONE!! Really wish I read the reviews first as a lot of people are saying the same. Total waste of my money, time and dignity. DON'T FALL FOR IT!!!… Read Full Review

Oxford173's Response to 123JoanneDavies's Review

Written on: 13/11/2012

I had exactly the same thing happen to me - tried to get money back but they have flatly refused. The feedback on their site is very different!!

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Philmore's reply to Oxford173's Comment

Written on: 19/11/2012

Just checked out their traffic - looks like they are on the decline but still taking money from subscribers.

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Daniellemsf's Response to 123JoanneDavies's Review

Written on: 11/07/2013

Hi there, it's Danielle from the MSF team here. Sorry to hear that you didn't enjoy your experience on mysinglefriend. It is free to join and browse the site, but to read your messages you do need to be a paid member.

We regularly remove profiles that are inactive to make sure that our member base is up to date and current, and we are working on our new site currently which will include new features such as who has viewed you.

On average we have 2 weddings a week from couples who have met on the site, but appreciate that our site does need some improvement in places! If you have any other comments to make please get in touch with us.

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Philmore's Response to 123JoanneDavies's Review

Written on: 19/11/2012

I've just spent £29 also. Took 3 days for them to help get my profile live / pics and profile. Does anyone actually work there is my question ... or more than 1 person ?

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Daniellemsf's reply to Philmore's Comment

Written on: 11/07/2013

Hi,

It's Danielle from MSF here - in response to your question we have a team of customer service people alongside our team in the London head office. Each profile and photo is checked before it goes live to make sure every profile is genuine, so unlike other sites your profile doesn't go live straight away, but we do this so that our member base is authentic and full of great people.

If you do have any complaints or concerns about the service you received thought please do get in touch with us.

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★☆☆☆☆

“Fake profiles!”

Written on: 23/10/2012

So many men suddenly message me the week prior to my subscription ending... They list me as part of their favorite, chat and chat but when it comes to meeting up they disappear... And this always happens on the week of my subscription ending! Come on!… Read Full Review

Daniellemsf's Comment

Written on: 11/07/2013

Hi there, its Danielle from the MSF team here, sorry to hear that you didn't have the best experience on the site.

We work hard to remove any profiles we suspect are fake, or not very nice people, and also each profile and photo is checked before it goes live to make sure profiles are genuine. If you have any other comments to make please get in touch with us.

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★☆☆☆☆

“What a disappointment”

Written on: 22/10/2012 by Jo73 (1 review written)

Signed up and already fed up of messaging people and getting no replies.. It seems from the reviews that its typical of the site given its misleading set up… Read Full Review

Daniellemsf's Response to Jo73's Review

Written on: 11/07/2013

Hi there, it's Danielle from the MSF team here. Sorry to hear that you didn't enjoy your experience on mysinglefriend. It is free to join and browse the site, but to read your messages you do need to be a paid member.

We regularly remove profiles that are inactive to make sure that our member base is up to date and current, and we are working on our new site currently which will include new features such as who has viewed you.

If you have any other comments to make please get in touch with us.

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★☆☆☆☆

“Dreadful site - don't waste your money ”

Written on: 16/10/2012

This site is dreadful - they don't make clear that their profiles aren't actually live. In other words you can email loads of people who don't have a subscription any more. What a wast of time. Sarah Beeney, you should be ashamed of yourself. I wish I had read the reviews here before wasting my money and time. If I could give this no star at all, I would… Read Full Review

Daniellemsf's Comment

Written on: 11/07/2013

Hi there, it's Danielle from the MSF team here. Sorry to hear that you didn't enjoy your experience on mysinglefriend.

We regularly remove profiles that are inactive to make sure that our member base is up to date and current, and we are working on our new site currently which will improve features for our members.

If you would like to get in touch with us to discuss further please email us.

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★☆☆☆☆

“no traffic! ”

Written on: 13/09/2012

Waist of time and money. No replies… Read Full Review

Daniellemsf's Comment

Written on: 11/07/2013

Hi there, it's Danielle from the MSF team here. Sorry to hear that you didn't enjoy your experience on mysinglefriend. It is free to join and browse the site, but to read your messages you do need to be a paid member.

We regularly remove profiles that are inactive to make sure that our member base is up to date and current, and we are working on our new site currently which will include new features such as who has viewed you.

If you would like to get in touch with us to discuss further please email us.

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★★★★★

“So Happy”

Written on: 21/08/2012 by johanna_london (1 review written)

Hi there - I guess like most dating sites, your satisfaction with the service depends on whether you've met someone. Well, I did. Met an awesome guy and we have now been seeing each other for over 4 months. I love the site and the fact that you could tell a lot about someone by the way their friend's wrote the profile. I'm a happy customer!… Read Full Review

Daniellemsf's Response to johanna_london's Review

Written on: 11/07/2013

Hi there, it's Danielle from the MSF team here.Thank you so much for sharing your lovely review - it's great to know that you enjoyed the site and have met a good guy!

As it's been a few months since you posted this we'd love to hear any other updates you may have. Please feel free to get in touch with us.

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★★☆☆☆

“Nobody Ever Replies!”

Written on: 17/06/2012

I chose this site because I thought Sarah Beeney would increase it's credibility - but no! Free members cannot reply and without knowing who is free and who is paying, you can be messaging people who will never, ever be able to reply! It's pointless, and at £22 a month, a rip-off. Thanks for nothing Sarah!… Read Full Review

Daniellemsf's Comment

Written on: 11/07/2013

Hi there, it's Danielle from the MSF team here. Sorry to hear that you didn't enjoy your experience on mysinglefriend. It is free to join and browse the site, but to read your messages you do need to be a paid member.

We regularly remove profiles that are inactive to make sure that our member base is up to date and current, and we are working on our new site currently which will include new features such as who has viewed you.

If you would like to get in touch with us to discuss further please email us.

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★☆☆☆☆

“Total garbage”

Written on: 08/05/2012

I paid for a full months membership priced at £22.00 with Mysinglefriend. It seems to be widespread that it is impossible to tell if a member is a paying member or if they are just there for 'browsing'. This seems very unfair in my opinion. I have sent a fair few messages in the first few days and added men to my favourites, but it dawned on me that these members may only be able to see my actions and choose not to respond as they are non-paying. Also it is not possible to see if they are… Read Full Review

Daniellemsf's Comment

Written on: 11/07/2013

Hi there, it's Danielle from the MSF team here. Sorry to hear that you didn't enjoy your experience on mysinglefriend. It is free to join and browse the site, but to read your messages you do need to be a paid member.

We regularly remove profiles that are inactive to make sure that our member base is up to date and current, and we are working on our new site currently which will include new features such as who has viewed you.

If you would like to get in touch with us to discuss further please email us.

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Daniellemsf's Comment

Written on: 11/07/2013

Hi there, it's Danielle from the MSF team here. Sorry to hear that you didn't enjoy your experience on mysinglefriend. It is free to join and browse the site, but to read your messages you do need to be a paid member.

We regularly remove profiles that are inactive to make sure that our member base is up to date and current, and we are working on our new site currently which will include new features such as who has viewed you.

If you would like to get in touch with us to discuss further please email us.

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Manero's Comment

Written on: 11/07/2013

Wow, it's only taken 1 year and 2 months for MSF to respond, proving my point. Your customer service needs a huge amount of work.

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Daniellemsf's Comment

Written on: 11/07/2013

Hi Manero,

We're going back through all our reviews over the past year or so to see who's had a bad/good experience on the site, it's just a new project that we're doing. Better than no response at all we think :)

Our customer service team always respond back to queries from customers promptly, but wouldn't deal with reviews left on a 3rd party site hence the delayed response - I'm actually from the head office. We have a huge amount of positive stories from people on the site but appreciate that not all of the reviews on here are complimentary.



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Ewokuk's Comment

Written on: 24/12/2013

I agree with the original review. There are certain mandatory features of a dating site which are plain common sense to any legitimate site that isnt about grabbing as much money as possible and keeping people hanging on like a fish on a hook, and the most important of those is the ability to search, filter, and view when people were last logged in to the site. The second most important of which is the ability to know who is a fully paid member and able to respond and who is not. Of course if this information was readily available it might prevent people from signing up when they see just how few people are able to respond and have been on recently, hence some sites don't show it.

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Daniellemsf's Comment

Written on: 27/12/2013

Hi,

I do understand your point and agree with you however by differentiating between paid and non paid members on the site you create a divide, it makes it unfair and doesn't give non members a chance. Some members are between subscriptions or have recently signed up and haven't decided whether to take the plunge and pay yet. Others might decide to pay on the basis of who has just messaged them so they can reply. So there's not really a straightforward solution to it unfortunately!

We have actually just opened up the messaging service to all members, whether they are paid or not, for the next 2 days, so it gives everyone a chance.

Also it is possible to search for when a member was last logged in (up to the last 3 months) so hopefully that addresses your first point!

Whenever you introduce a new feature to a dating site such as Who's Viewed You or Last Online there will be some people who love it and others who hate as it feels too 'stalkerish'. It's difficult to get the balance right but we do listen to our members and act on their feedback.

Thanks
Danielle from MSF

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★★★★☆

“Not perfect but it can work!”

Written on: 07/04/2012

Met my boyfriend of nearly a year through my single friend. Like most others I had a some frustration of ignored messages etc. but managed to go on 2 dates with 2 nice and normal seeming men who both looked like their picture but neither clicked but date number 3 was third time lucky for me. My advice would be to use the favourites feature and only pay up when someone favourites you back or sends a message, this will save money and also frustration at feeling ignored or rejected when someone… Read Full Review

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★☆☆☆☆

“a dating site to own your personal info”

Written on: 09/03/2012

Ok this site is garbage and they aim to get your privacy details. you sign up but you need a friend to write a testimony about you, even though your friend does, your profile still needs to be "approved" by the admins which is completely ridiculous. and the worst problem is while your profile is awaiting for approval,the admin can reject your profile anytime and the problem is you CANNOT delete your profile! So imagine using different dating site, if they are not good enough you can just… Read Full Review

Mysinglefriend's Comment

Written on: 20/08/2012

Hi, from the MySingleFriend team Sorry to hear your problems with the site, we're looking at trying to work on every negative review we have.

It is possible to delete your profile on MySingleFriend, if you follow these simple instructions -

To remove your profile, log on as usual, click the 'Manage my profile’ link on your Homepage, and then ‘Remove Profile’. You'll still be able to log onto your 'Friend' account which allows you to still recommend to any existing Single Friends, add any new Single Friends & also reinstate your own Single profile if you need to in the future. If you'd rather we disabled your Friend account, just let us know.

We hope this helps, The MySingleFriend team.

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★☆☆☆☆

“What a let down...”

Written on: 22/12/2011 by marko32 (1 review written)

I have to echo many of the sentiments here, and am actually quite relieved as I thought it might just be me!..phewww! As a decent looking and interesting guy (so I tell myself) I thought it would be great to meet likeminded women, who are intelligent and have something going for them unlike the pond life on most other free dating sites. Sadly, I didn't get to meet them! I sent out about 20 messages in the first week and received precisely zero responses. After this I lost interest and didn't… Read Full Review

Guest's Response to marko32's Review

Written on: 13/01/2012

Hi can I say I have had exactly the same issue. Talk about making you feel more lonely than you were already.
I joined in November and I have had precisely one message. Wish I had read your email before I went and signed up.

Good luck trying to find your soul mate.
Clare

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