Written on: 16/09/2011 by eeyore82
We visit costa few times a week after work .. i just want to know why COSTA staff in Enfield start cleaning the floors and stacking up tables and putting the chairs in piles when the cafe is not even closed ??? So when you come along theres no where to sit outside or in ??? surely this is a job that they should done after all the customers have gone .... ???? I mean we pay good money for tea and cakes there ( ie its not cheap .. you pay extra to sit in ) then they start cleaning and... (read more)
Written on: 03/06/2011 by Frosteee (69 reviews written)
I'm a complete coffee addict and can't survive a morning without a strong dark americano of filter coffee to get me kicked off. Costa is on my way from Richmond station to the office so I occasionally pop in. The coffee itself is usually pretty good but the service is sooo slow and no matter what time of day I go there the queue is almost out of the door. I rarely drink in but when I do the decor is rubbish. Cheesy, out of date, like a cross between a Wetherspoons pub and a old persons... (read more)
Written on: 28/01/2011
I love drinking Costa Cappucino coffee and often seek them out in various locations when I'm out and about. Although the Teesside Retail Park outlet is always very busy, as an observation I often find that cleanliness is below par, with empty tables often left cluttered or not cleaned or wiped over properly usually with crumbs and bits left on the table tops. Today while standing at the counter, I pointed out to the young chap serving that supposedly clean cuttlery (two knives especially)... (read more)
Written on: 13/12/2010 by nottinghamfella (41 reviews written)
The Costa coffee shop is the market leaders but I found these shops very disappointing.
The Nottingham Wheeler Gate outlet has surly service by unprofessional staff; I have been twice and have had to wait in a long queue while four other customers wait ahead of me while four staff seem to be poorly trained, poorly managed and lacking customer service skills.
The coffee is of mediocre standard and is weak. Prices are high and the drinks are not worth the price paid.
Service is surly, a male... (read more)
Written on: 11/10/2010 by gary harper (1 review written)
Can Costa Coffee explain how their gluten free chocolate brownie contains wheat?
As a coeliac I find this confusing and dangerous for my health.
Please explain !
I asked the staff in the outlet but they were unable to explain. (read more)
Written on: 06/10/2010 by Ismat J 10 (2 reviews written)
The Costa coffee shop is the market leaders but I found these shops very disappointing. The one in Bexleyheth Mall has been there for more than five years though I was quite happy with Bewleys, The Irish coffee shop chain. Ideally I would like a creche there as there used to be and frequent catwalks to sell the various shops clothes which are great as I have bought many items there which I wouldn't have otherwise.
The coffee is of mediocre standard and their toasties is worse. I think it... (read more)
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