Reviews for Carphone Warehouse www.carphonewarehouse.co.uk Reviews

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0.8 stars
Average rating for this product is: 0.8 out of 5

From 21 ratings and 96 reviews

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Carphone Warehouse www.carphonewarehouse.co.uk Reviews

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  • fozsjobear 30th May 2008

    Reviewer rating: 0.5 stars


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    Although the phone I have taken out with my contract is a good phone, I have been waiting for my PS3 for nearly 7 weeks. The staff at the call centre I find rude, unsympathetic and totally unhelpful. Carphone Warehouse are continuing to advertise this offer despite the fact that they have not fulf ...

  • Guest 26th May 2008

    Reviewer rating: 1 stars


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    Still waiting for PS3 after 9 weeks with no sign of getting it. Told on several occasions from Carphone Warehouse about when it will arrive.
    Very frustrating as i would not have gone for this offer had I known. Phone good, but still waiting for the PS3 after 9-10 weeks. Promised it after 28 days. V ...

  • jadelouise25 15th May 2008

    Reviewer rating: 0.5 stars


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    I bought a samsung U600 just before christmas from Carphone Warehouse, and when I went to take memory card out it was jammed so I took it back to the shop and shown the staff who seemed to think I jammed it! So when he finally did take it out he just issued me with a new memory card even though I sa ...

  • PERRY2008 21st Apr 2008

    Reviewer rating: 0 stars


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    I bought my phone last may from Carphone Warehouse and i have had to have 6 new phones in that space of time they kept giving me the same 1 back and then it went for repair and then broke and the staff said if it brakes again you will definitely get another different phone for the price you paid and ...

  • Guest 9th Apr 2008

    Reviewer rating: 0 stars


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    Long story short, I got a new contract with Orange through Carphone Warehouse, but when I rang to cancel my T-mobile contract I was offered a deal that would save me £270 throughout my 18mth contract, rang CPW to check I could return the phone which was ok'd. Next day was turned away from sto ...

  • Guest 9th Apr 2008

    Reviewer rating: 0 stars


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    Never had such bad customer service. Carphone Warehouse www.carphonewarehouse.co.uk don't seem interested and every one you speak to tells you something different. The repair policy is ridiculous - send it away 3 times, then supposedly replace the phone - still doesn't work so they want to send it ...

  • robertheppell Rank: Lance Corporal 8th Apr 2008

    Reviewer rating: 0 stars


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    I was hit with a £300 phone bill because a web bolt was not added to the upgrade. Taken me 7 days to speak to someone about it and still I felt they couldn't care.

  • IANSWEETING 26th Mar 2008

    Reviewer rating: 0 stars


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    After 14 phone calls and 3 complaint letters and waiting 16 months to get my cybershot mobile to work i am now able to send a picture. I have been sold a contract that 02/Carphone Warehouse did not keep there arrangement with me and i have been messed about a massive amount.

  • Guest 11th Mar 2008

    Reviewer rating: 0 stars


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    Someone applied for a phone from carphonewarehouse using my name and address and someone differents debit card.
    The phone came to my home and when i rang them they had no interest in sorting it out just told me to send the phone back and contact orange.
    They seem to have done zero checks as to who h ...

  • kerals26 Rank: Sergeant 8th Mar 2008

    Reviewer rating: 0 stars


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    The first bluetooth headset I got from them was rubbish and I had to take it back. They tried to tell me that I could only return it to the store where I got if from, despite it being faulty, which I pointed out was not good. They then tried to tell me that the I could only do a like-for-like swap, ...

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