Reviews for Carphone Warehouse www.carphonewarehouse.co.uk Reviews

pete c's review has yet to be rated - Be the first!
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bought vaio laptop on 23 01 09 found out to be faulty.since then been given run around to get replacement laptop after first went faulty within less than two weeks.rotherham branch did not want to know.meadowhall almost gave faith in company till did not deliver laptop when stated.this now costing m ...

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Bought a LG phone from Carphone Warehouse on saturday 24/1/09 took it back next day bacause phone was difficult to use and cut off functions when closing the slide. Was told that no relplacement of a another type was forthcuming . I emailed the head office and pointed out the 14 day approval clause ...

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Phoned to ask for address to send cancellation notice because it was not on website. Was told I was not even allowed to get the address until 34 days before contract expiry date. So it seems you have only a 1 day window in which to get the address and send the letter in time for them to get it withi ...

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I was with carphone warehouse for past 5 years.. recently went to store to upgrade to iphone. Without asking me, they put me in 45pm contract, even though i was currently with 30pm for last so many years. They never asked my consent and I found their information to seem completely mis-leading.

mabdevil's review has yet to be rated - Be the first!
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My fioncai and I found 2 Samsung J700 offered on CPW website at £29.31 each. Ideal gifts for our nephews, aged 9 and 11. Advert shows free ASUR Eeepc with this phone. This is misleading, as it is actually only available if you upgrade to O2! Stores know nothing about this.

I called CPW di ...

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I am one of them too, Carphone Warehouse is worst customer experience ever. We were due cancellation of 3 phones in the family around same time. When we sent cancellation letter they almost begged for us to be with them, i declined. I had to send letters with 30 days notice and then even after sendi ...

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Hey even i did the same mistake.. is there any exchange possible?


I bought a Sony Ericsson W350i from Carphone Warehouse (pay as you go on T-Mobile). In the morning I checked the prices it said £59.95 + £10.00(sim price and credit) so I had to pay £69.95 for this phone unlocke ...

me2andme's review has yet to be rated - Be the first!
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several bad points - customer service, high call charges, call centre staff, seemingly unhelpful sales staff instore, I feel they offer a very poor and overpriced service.

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I have just managed to end my 12 month contract after a long hard struggle. The sales staff seemed really unhelpful and gave me conflicting information as to when I should phone for my 'disconnection code' - I was given three different dates!

The sales guy was still trying to sell me other deals an ...

rosyroro's review has yet to be rated - Be the first!
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Carphone Warehouse - I used to work for a phone company so I knew there were faults with two models that I was looking at, I asked a sales assistant what the phones were like and when I asked if they had heard on any known faults with the phones they replied no they haven't heard of anything. My fr ...