Ideal Image Laser Hair Removal - www.idealimage.com Reviews

Click here if this is your business
★★★☆☆
3.1 / 5
53% of users recommend this
Click here if this is your business
  • Value For Money

Media Gallery for Ideal Image Laser Hair Removal - www.idealimage.com

Ideal Image Laser Hair Removal - www.idealimage.com
Ideal Image Laser Hair Removal - www.idealimage.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★☆☆☆☆

“BAD CUSTOMER SERVICE AND ALWAYS LATE AND BEHIND!!!!”

Written on: 27/10/2013

this ideal image branch is the worst ever!!!!!!! Bad customer service and ehen they say your appointment is 4pm... rest assure its 5pm... they want u to be here on time bit they are always behind. I hate this place...save your money and go somewhere else...the person we spoke to was the worst customer service rep ever!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Bad customer service”

Written on: 21/10/2013

I went to Ideal Image when I first heard of them. The sales person was very pushy and a no answer was not enough. I disided to proceed, but the cost for a small area was ridiculous. I called other places after I sign the contract and they were so much cheaper. I've had 6 treatments and my hair still growing just as bad as It has been. disappointed with… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Temporary relief, no long term results.”

Written on: 13/10/2013

My last treatment was done about 6 years ago. I remember being charged an arm and a leg for a few areas around my face and neck. I had numerous laser treatments, but I didn't achieve a "hair free" body like they promised in ads and my consultation. I actually went over the recommended number of treatments. After so many treatments, I finally reached my last and when I did, I asked the nurse, "why isn't the hair going away?" She proceeded to tell me that something medically must be going on… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Ideal Image does not disclose the truth in regards to...”

Written on: 27/09/2013 by bethbend (1 review written)

Ideal Image does not disclose the truth in regards to the pain of their treatment or the consequences of using their "finance options". You will be told that "everyone has different levels of pain tolerance" so that you will feel like if it is too much to handle you are a wimp! Let me say I have a high pain tolerance and I was shocked at how painful it was! And...they turn up the intensity with every treatment, I dread going in now, even with numbing cream and Advil, it is miserable! I also… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“FALSE Advertising Company”

Written on: 18/09/2013

I've been a member of Ideal image for several years now. I paid for 2 areas and I'm still not hair free. In fact, I would say I have a lot more dark coarse hair. I would not recommend singing a contract or even going to this place because they have really nice consultation staff that will speak highly of your treatments for no real results. They are very misleading on "you'll be hair free guaranteed" NOT THE CASE HERE even after 13 sessions (with 3 complimentary free sessions they offer)… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Nothairless's Comment

Written on: 20/09/2013

A way more realistic explanation of what most experience than any of the positive ones written by employees.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“False Advertising, broken contract, rude staff”

Written on: 18/09/2013

I obtained information and signed the contract's with continued remarks about guaranteed hair removal in the treated area's with NO hair left over (completely hairless). After spending $9000 on treated area's I still had dark, course hair left in more then one area, which by their own admission is the exact hair that is best removed by the laser. I was told there would be NO hair left after the treatment. I complained to the office I was being treated at and told I would be given 3… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“GREAT RESULTS!!”

Written on: 10/08/2013

I went in after having 15 treatments somewhere else and all my hair growing back let me just say I was extremely skeptical, but after just 7 treatments I am 90% hair free! I am so happy I was my friend Chrissy referred me to Ideal Image. She has great results too! Scheduling can be hard, but if you book in advance usually I have no problem… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Mixed results”

Written on: 01/08/2013 by SaraSm (1 review written)

I bought this a couple weeks ago after seeing the commercial. The price was reasonable, and anything that would keep me away from those laser hair removal places seemed worth a try. I have a little tuft of hair that grows on my neck, just below my Adam's apple. It seems that most of the hairs I took care of with this product have either disappeared or are growing back very slowly. However, it's still leaving many wild hairs still growing out of control., so I'm not quite what to make of my… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Amazing Experience - Ideal Image is the place to go!”

Written on: 10/07/2013 by AngelaRyver (1 review written)

The team at Ideal Image located at Voice of America is AMAZING!! The entire team is just so very nice and made me feel at ease instantly. No pressure to buy anything after their free consultation either. However, the payment plan is very flexible; I was impressed with the cost, since the treatment is guaranteed for life! I had my first treatment already and looking forward to going back and being hair free soon :) Great people! Great 70% off deal! The search for hair removal is over… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Nothairless's Response to AngelaRyver's Review

Written on: 20/09/2013

You're clearly an employee. Nice advertising/reputation management. You know it is not 70% off. It's up to 70% off and that ends up being the smallest area. Prices are maybe 3% at best better than normal.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Angelaryver's reply to Nothairless's Comment

Written on: 20/09/2013

Nope, not an employee :) I purchased the summer package deal, up to three areas for 70% off EACH. I didn't say it was cheap lol still cost me a few thousand bucks..but totally worth it in my opinion. Electrolysis was brutal and left raised red bumps on me for a few weeks, making it extremely noticeable. I just thought there might be other people out there like me who search postings like this for opinions. I was simply giving mine..
And for those of you who are reading and not bashing, I am still very pleased with my purchase. The only regret is that I waited this long to do laser treatment for hair removal!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Nothairless's reply to Angelaryver's Comment

Written on: 20/09/2013

Lol. Did I mention I worked there very recently? You're an employee. It's ok. I understand reputation management is important.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 3 Comments
★★★★☆

“Just started - So far, so good.”

Written on: 26/06/2013 by EL1234 (1 review written)

I just started with Ideal Image yesterday. I went in for the free consultation and was given the break down of what happens during the process and what the cost is. I have to say that so far my experience is very positive. They have licensed NPs on staff who are trained to do laser hair removal. That right there is huge to me. If I'm paying for this it better be safe and effective. I wouldn't want anyone below a trained NP touching me with a giant laser device. That's just plain scary. I had… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Nothairless's Response to EL1234's Review

Written on: 20/09/2013

Also an Employee. You say things we are taught to say in sales training.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Laser Hair Removal in Delhi”

Written on: 26/06/2013

Laser hair removal is the best technology to remove your body hair. Our experience is that when I was go to the Klinik esthetika is the skin and beauty clinic) this clinic well maintained and the world class technology, and there Doctor are well trained and experienced. When the doctor was removed my hair there has no pain and hair was removed very softly. In my view Klinik Esthetika is the best clinic for hair removal. . Klinikesthetika.com… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“fleacing people of their money”

Written on: 13/06/2013 by Casi (1 review written)

Got me to come in due to a 70% off special and would not tell me their prices in advance. Their "consultant" was as sleezy as a used car salesman and they still tried to charge me 5-10 times the going rate. Don't go here, even electrolasis would be cheeper (and more effective) than what they are trying to charge people… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Worth it!”

Written on: 03/06/2013 by Mrsdaff (1 review written)

I had underarms, lower leg, and bikini line done 5 years ago. It cost me about $5000, but I'm very happy...still. I followed their instructions never to shave those areas again after my final treatments. I occasionally get a few hairs that are fine and easy (painless) to pluck. When I say a "few" a mean 8 on my legs, 3 under my arms and 2 in my bikini line. So, few enough to actually count. I never went back for a "touch up" because I don't feel it's necessary. I am giving this as a… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Way too expensive”

Written on: 31/05/2013 by lilhen (1 review written)

After I made my appointment, I decided to research and read some reviews. I love reading reviews and I was so glad I did. The Ideal Image office was advertising a free underarm treatment for coming in for a consultation. Because I read these reviews, I went in prepared NOT to spend any money. The office was, in fact, very impressive. Everything was super clean, they had complementary keurig coffee options in the lobby, magazines, nice couches, etc. It was a very nice environment, which makes… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Ideal Image= FALSE ADVERTISEMENT!”

Written on: 21/05/2013

Ideal Imagea is just full of false advertisement! They state they have a "Lifetime Warranty" which turns out to be one of their many rip-offs. You have to pay some arbitrary amount for EACH treatment area you want re-touched after the treatments covered on the original deal are over. Two different employees gave me two different prices for the touch ups of the same areas. They hook you in with one of their "amazing deals", which turn out to be off of absurdly overinflated prices to begin… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Judgepenitent's Comment

Written on: 19/07/2013

This false advertisement is true. I bought a package thinking that it was a life time warranty and it wasn't. In order to keep getting treatments, I needed to pay a percentage of the total package value for each treatment. Also, Ideal Image is very sketchy with their responses. During my consultation I was told that I was the perfect candidate for the treatment. I have very light tanned skin and very dark hair. After my treatment was over with still a considerable amount of hair, they just simply told me that maybe I wasn't a good candidate for the treatment. WTH? Do they even know what they are doing? That are rumors that ideal image laser can never stop hair from growing as their add states. Be careful when purchasing treatments from ideal image. You may wanna do researches on the side because if questions are asked to the consultants, they will use persuasive techniques to make you think you are getting a good deal and that you will be happy with the results.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“I can't wait for my next treatment!!!”

Written on: 18/05/2013

After reviewing many of the negative reviews, I thought that I would post my positive experiences with Ideal Image so that those who are viewing the reviews can weigh their decision as to whether or not Ideal Image is the best laser hair removal company for you. I've had 3 treatments so far and I must say that I am very pleased! I've had my legs done, upper lip, and underarms and I couldn't be happier. Yes the cost of certain packages aren't as cheap as some of the packages that you can get… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“The new Durham, North Carolina Ideal Image location”

Written on: 09/05/2013

After hearing multiple advertisements on the radio for there Grand Opening, I was really excited to make my appointment. I have been wanting to have this done for years, but had not found what I considered to be the right place. I made my appointment through a 1-800 number which would not give me the number to the actual Durham location, would not quote Any prices except that they were offering 50% off. I was a little distraught by that to say the least. Even so, I went through with my… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Total rip-off, No "Lifetime Guarantee" as promised w/o $$ ”

Written on: 01/05/2013

I originally chose Ideal Image over the million other laser hair removal centers because they state to have a 'Lifetime Guarantee.' So, you could only imagine my shock when after spending $3,000 for laser hair "removal" of just my bikini area, to find out that after the 5 sessions, I still had hair and that I was expected to pay MORE money each session thereafter in order to 'Maybe' have it work this time!?! Caution: READ THE FINE PRINT OF THE SUPPOSED 'LIFETIME GUARANTEE!' They totally make it… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Hollybxxx's Comment

Written on: 10/05/2013

I agree, I paid a lot up front. I've been going for over two years and I still have hair.
It's black(not grey, red, etc....).Had hormones checked out to see if that was the problem and it came back fine.
I didn't read the fine print, but I'm sure the company's attorney made the contract up that will cover their ass.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“Guaranteed for Life”

Written on: 01/05/2013 by Brandon75 (1 review written)

I paid for the guaranteed for life laser hair removal and they just stopped treating me. I've called corporate and they keep giving me the run around, saying that I should expect a phone call within 24 hours. Stay away from this place! I'm not one of those people that give up, so the next step is a lawyer. We'll see what happens… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“High Pressure Sales”

Written on: 15/04/2013

I will not spend a dime at Ideal Image. First of all you can't find their prices anywhere. That's because they want to get you into their office and try to pressure you into committing thousands of dollars right then and there. They offer you a special "consultation price" that is only good if you sign up the first day you go in. It's for 50% off. Their prices are so outrageous that the half off price is probably just what their regular price are supposed to be. Instead of getting half of they… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview