Ideal Image Laser Hair Removal - www.idealimage.com Reviews

Click here if this is your business
★★★☆☆
3.1 / 5
53% of users recommend this
Click here if this is your business
  • Value For Money

Media Gallery for Ideal Image Laser Hair Removal - www.idealimage.com

Ideal Image Laser Hair Removal - www.idealimage.com
Ideal Image Laser Hair Removal - www.idealimage.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★☆☆☆☆
Ideal Image Laser Hair Removal - www.idealimage.com

“The new Durham, North Carolina Ideal Image location”

Written on: 09/05/2013

After hearing multiple advertisements on the radio for there Grand Opening, I was really excited to make my appointment. I have been wanting to have this done for years, but had not found what I considered to be the right place. I made my appointment through a 1-800 number which would not give me the number to the actual Durham location, would not quote Any prices except that they were offering 50% off. I was a little distraught by that to say the least. Even so, I went through with my… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆
Ideal Image Laser Hair Removal - www.idealimage.com

“Total rip-off, No "Lifetime Guarantee" as promised w/o $$ ”

Written on: 01/05/2013

I originally chose Ideal Image over the million other laser hair removal centers because they state to have a 'Lifetime Guarantee.' So, you could only imagine my shock when after spending $3,000 for laser hair "removal" of just my bikini area, to find out that after the 5 sessions, I still had hair and that I was expected to pay MORE money each session thereafter in order to 'Maybe' have it work this time!?! Caution: READ THE FINE PRINT OF THE SUPPOSED 'LIFETIME GUARANTEE!' They totally make it… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Hollybxxx's Comment

Written on: 10/05/2013

I agree, I paid a lot up front. I've been going for over two years and I still have hair.
It's black(not grey, red, etc....).Had hormones checked out to see if that was the problem and it came back fine.
I didn't read the fine print, but I'm sure the company's attorney made the contract up that will cover their ass.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆
Ideal Image Laser Hair Removal - www.idealimage.com

“Guaranteed for Life”

Written on: 01/05/2013 by Brandon75 (1 review written)

I paid for the guaranteed for life laser hair removal and they just stopped treating me. I've called corporate and they keep giving me the run around, saying that I should expect a phone call within 24 hours. Stay away from this place! I'm not one of those people that give up, so the next step is a lawyer. We'll see what happens… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆
Ideal Image Laser Hair Removal - www.idealimage.com

“High Pressure Sales”

Written on: 15/04/2013

I will not spend a dime at Ideal Image. First of all you can't find their prices anywhere. That's because they want to get you into their office and try to pressure you into committing thousands of dollars right then and there. They offer you a special "consultation price" that is only good if you sign up the first day you go in. It's for 50% off. Their prices are so outrageous that the half off price is probably just what their regular price are supposed to be. Instead of getting half of they… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★
Ideal Image Laser Hair Removal - www.idealimage.com

“AMAZING!!!”

Written on: 12/04/2013

I had been struggling with some unwanted facial hair for as long as I can remember and as a women its embarassing and not cool having to shave to shave your face each day. I was super self conscious and just hated it. I had done some research and new there were alot of options out there but I was looking for a permanent solution done safely and effectively. I called and set up my free consultation and they were so nice and very informative. But where the fun really began for me was when I… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Datate's Comment

Written on: 03/03/2014

When you say unwanted facial hair, how much was it? Was it super dark/coarse (almost like mens hair)? I just recently started the process, had my first treatment 3 days ago. It was SOOOO painful and I was told it's because the darker/coarser the hair the more laser it absords, thus the pain. I cried, not just because of the sharp pain (that did dull once she moved on to another area) but because of the emotional aspect. I felt like "finally, a solution!" Now, only 3 days later I'm becoming suspect that perhaps it wasn't a good idea. Especially after reading some of these reviews. I have suffered from PCOS since puberty. Went undiagnosed for years and years. Started plucking anywhere from 3-10 thin but darker hairs, which progressed to 30-50 and eventually waxing (once cause it was so painful) and threading (once, again painful) and ultimately I just started shaving everyday! Sometimes twice a day! Finally, after years of treatment for PCOS, my hormones have leveled and I was given the "Ok" by my ob to try laser hair removal. How long does it take for these hairs to "fall out" like they said they would? I feel like there is absolutely no change and can't even shave because of the sensitivety of the areas treated (full neck, chin, upper lip, sideburns, cheeks). So, no going in the public for me eventhough the website says "back to work and play immediately" It's a good damn thing I work from home and my 2nd job (to pay for this) is in a dark game room! I'm so disappointed at the moment and hope it gets better, so any advice, insight or reassurement you can provide (since you seem to be the only positive review) would be GREAT!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★☆☆☆
Ideal Image Laser Hair Removal - www.idealimage.com

“Do Your Research”

Written on: 10/04/2013

It was an okay place. When you go to a consultation the lady takes you into a room where they talk numbers. She tried to sell me a package where I purchase 9 treatments today and get them 1/2 off. My payments would have been $98/36 months. $3,528 for upper lip and chin area. Doesn't seem so bad, but the treatments are 8 weeks apart. So basically I would have been going to treatments for over a year.The lady that does the consultation isn't the one doing the procedure which freaked me out.Would… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆
Ideal Image Laser Hair Removal - www.idealimage.com

“Not as Advertised”

Written on: 08/04/2013

On my first visit I was told I was good candidate for treatment and that IDEAL Image would be much better than where I had been going for laser hair removal. The results of my first treatment was good at first, as expected there was shedding, but after about three weeks it was the same as my previous treatments at another Dr's office (for $150 per treatment). The Second treatment showed no results. The technician asked that I leave some growth on the next treatment. The Third treatment… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆
Ideal Image Laser Hair Removal - www.idealimage.com

“Dont wate your time here!”

Written on: 07/04/2013 by LilK (1 review written)

I book a consultation with Meilin Torres introduced herself as the manager at Ideal Image in plantation.She explained me the procedures. I told her I was being cautious finding the right since I met a girl at the gym which mentioned she loved her laser removal but was extremely painful. This came out in the conversation. Meilin immediately said if you are shopping around for prices we are not the company for you! I told her I found her comment rude and obnoxious. I am a business owner and my… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Lizard333's Response to LilK's Review

Written on: 09/04/2014

please learn english

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★☆☆☆
Ideal Image Laser Hair Removal - www.idealimage.com

“Bad Quality for WAY Too Much Money!!”

Written on: 05/04/2013 by twister8263 (1 review written)

I am disappointed with my results from Ideal Image. Their prices are through the roof expensive and my results haven't lasted long at all! I've been going for treatments since 2011 and spent almost $4000 for my lower legs to be treated(mind you this was AFTER 60% off....yikes-I can't imagine paying full price!). I went every 8-10 weeks as recommended and I could go for 2-4 weeks without shaving but after I stopped going just a few months ago I can barely go for a week without needing to shave!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆
Ideal Image Laser Hair Removal - www.idealimage.com

“I whole way they sell you the package is a scam. They...”

Written on: 30/03/2013

I whole way they sell you the package is a scam. They first tell you the amazing things about laser hair removal, they try to put you in a good mood offering you a drink (they only do that with potential new clients). They treat you as you were the queen. Then they take you to a room where they start doing the numbers. That took forever! They were supposedly adjusting for the special of the day. At the end it was 9,000 dollars for the legs!!! I said I wasn't interested and that I was going to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★
Ideal Image Laser Hair Removal - www.idealimage.com

“very happy with results ”

Written on: 01/03/2013

I have been researching laser hair removal for about 3 years.. i knew the ends/outs, the goods and bad. i knew going in, it was not going to be cheap, knew it might not be 100% effective. I have always had issues with ingrowns and razor burn in bikini area and shadow after shaving in underarms to where it didnt even look like i shaved. so i finally decided to call around. i first called a laser institute and was not happy with receptionist, so then called ideal and was very happy with the way… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆
Ideal Image Laser Hair Removal - www.idealimage.com

“Very disappointing customer service - Oklahoma City”

Written on: 21/02/2013 by Holahola3 (1 review written)

I heard about ideal image five yerar ago and I finally can afforded so I made my appointment. I am sooooooo disappointed with this place now. I will never get done anything in this place. they only care about selling you the package. They never looked out my hair/ skin type closely. I felt very pressure Once you we went into the office to discuss pricing. She asked for my ss# before I even decided if I was doing the treatment. She ran my credit without my consent. The pricing is ridiculous… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆
Ideal Image Laser Hair Removal - www.idealimage.com

“EXPENSIVE & POOR RESULTS”

Written on: 15/02/2013

every two months 6-10 minutes sessions for two area did not cut it... spent over $1400 and still growing hair.... Some plastic surgery places do it for waayyy cheaper... … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Idealsucks's Comment

Written on: 22/02/2013

same here, ive been going since 2009 spent almost $5k and still going due to poor results... ideal image was only trying to give my $581.00 of my money back since i was done going through the pain and spending $40 every couple of months on numbing cream, i am so upset i wish i could sue or will try since results are suppose to be 85% to 100%, again i've been going for three years now and my results are about 60%, and as far as the pain they for sure need to be honest about it doesn't hurt, if i were to test it out before i would have kept my money...

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★
Ideal Image Laser Hair Removal - www.idealimage.com

“Incredible results”

Written on: 05/02/2013 by cheekymonkey99 (1 review written)

I had incredible results on my facial area back. Highly recommend, very professional staff, incredible results and best value when you compare the amount of treatments, lifetime membership and results. I was treated and their Delaware location… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★
Ideal Image Laser Hair Removal - www.idealimage.com

“One of the BEST DECISIONS I've Ever Made!”

Written on: 30/01/2013

I began my laser hair removal journey in April of 2012 in Indianapolis, Indiana. I was sick of the in grown hairs "down there" and having to shave all of the time. Even when I would shave and have a bathing suit on there was still that "peppery" look to my skin around my bikini line. Something had to be done. I met with the consultant in Indianapolis and decided that I would treat myself. She was able to fit me in for my first treatment just a few hours later. I was a little anxious and… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆
Ideal Image Laser Hair Removal - www.idealimage.com

“Idea Image poor service DON'T WASTE YOUR MONEY”

Written on: 16/01/2013 by morkylie (1 review written)

Idea Image - Palm Harbor, FL After purchasing a $5000.00 package which included several different areas, I have had little to no results. Each time, I expressed concern, I was told that it takes time, the hair grows in different stages etc...I recall receiving a guarantee when I signed up and paid a huge down payment. When I inquried about this guarantee when the staff no longer would treat my areas without further payment, they did not know what I was referring to and it was no longer in my… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆
Ideal Image Laser Hair Removal - www.idealimage.com

“Shady practice”

Written on: 15/01/2013

I started with my bikini and underarms last year an have been pleased thus far. I was so pleased that I thought I would do my upper lip and legs; with the interest free financing how could I not? After further reflection, I discovered my finances couldn't really handle an additional payment. I sent an email to the salesperson indicating such and never received a reply. I called their office and low and behold they are closed today. On a whim, I checked the balance on the card I signed up… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Cleocatra6's Comment

Written on: 17/03/2013

I am in this same situation, have you received any remedy? I am being told by Ideal that the contract is non-cancellable unless you have skin cancer or AIDS!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Tful's Comment

Written on: 19/03/2013

Because I hadn't started treatment, I actually ended up getting a full refund; no penalties, surcharges, or fees.
I was told that I probably would never get the seem deal (70% off) and that I couldn't get my legs treated in the future since I cancelled, but the next sentence was, "But we're here if you change your mind". Huh?
P.S. I never received the return call from the customer service supervisor.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Katai's Comment

Written on: 02/04/2013

I'm going through this at this moment. I haven't started my treatments at all and dont plan on it. Who did you contacvt to cancel and get no penalties and refund or surcharges for this.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Lauravaldez's Comment

Written on: 24/12/2013

hi there... Did you find out who to contact?

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Kittykatprincess's Comment

Written on: 11/04/2013

You should probably go to the center in person...duh lol

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 5 Comments
★☆☆☆☆
Ideal Image Laser Hair Removal - www.idealimage.com

“horrible customer service”

Written on: 18/12/2012 by mikip76 (1 review written)

They are very sweet when enrolling you in to their plan. Then they dont care about you anymore as you have signed a contract. Customer care sucks and the appointment flexibility dwindles once you are under their contract. Stay away... you are better off your local doctor office doing hair removal for you… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Ideal Image Development Corporation's Response to mikip76's Review

Written on: 19/12/2012

We apologize that you did not enjoy your experience with us. Ideal Image strives to provide the best customer service to our guests. If you have any questions or concerns, please feel free to contact our Customer Service Department at 813-286-8100 so that we may work to improve your guest experience.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆
Ideal Image Laser Hair Removal - www.idealimage.com

“Severely overpriced! ”

Written on: 15/12/2012 by Bj25492008 (1 review written)

Honestly, I'm not really sure where to begin. I guess I'll start with my biggest issue... the prices. I went in because I saw online that they were having a Black Friday (Buy One Get Another Area Free) special. Also the consultation was free, so I figured who could it hurt. Now before I went in I did decide to google Ideal Image first, and see what other customers were saying about Ideal Image. While most who received actual treatment were very happy with their results most agreed that the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Ideal Image Development Corporation's Response to Bj25492008's Review

Written on: 19/12/2012

We apologize that you did not enjoy your experience with us. Ideal Image strives to provide the best customer service to our guests. If you have any questions or concerns, please feel free to contact our Customer Service Department at 813-286-8100 so that we may work to improve your guest experience.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆
Ideal Image Laser Hair Removal - www.idealimage.com

“Why u shouldn't pay so much”

Written on: 04/12/2012

I came to ideal image thinking Black Friday was a great deal. When I didn't get approved I asked my aunt What Place she went to. I thought getting two areas of my body done would be an awesome deal until I Gould out that was too much. I spoke with Lazer skin care of American in Attleboro and they gave be the best deal. Even if they r not having a sale their prices beat all and they were the first to start Lazer hair removal. I got 2extra body areas done (equals 4 areas) and still saved over… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Ideal Image Development Corporation's Comment

Written on: 19/12/2012

We apologize that you did not enjoy your experience with us. Ideal Image strives to provide the best customer service to our guests. If you have any questions or concerns, please feel free to contact our Customer Service Department at 813-286-8100 so that we may work to improve your guest experience.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
overview