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Written on: 22/07/2010
Price is cheap, but quality is appalling. The "free" business card holder with my business card order cost me about £4 in post and packaging although I can't see how. The cards themselves were anything but premium and a strange size. Also got some mouse mats that started to disintegrate within hours and a batch of pens, none of which were undamaged.
The "special offers" don't appear to exist either.
My normal supplier costs more, but at least I can use the products… Read Full Review
Written on: 03/06/2010 by commanon (2 reviews written)
I tried Vistaprint after stumbling across their site on the net.
So far I have had two sets of cards, a mug and a magnetic sign. With both sets of cards I got a free silver coloured metal card case. All of this stuff was "free" (other than P&P - which was quite reasonable). The cards were delivered fairly quickly whilst the mug and sign took about 12 days each.
I can't complain about the quality, it is perfectly adequate for me, although I'm not a high flying Exec who needs to impress anyone… Read Full Review
Written on: 21/05/2010
I'm a web designer started my own business, I designed the business cards myself, they looked cracking on screen and was looking forward to the end result!
How disappointed I was, even though I paid for the premium card, the quality is dreadful, the finish of the print is awful, you can hardly read parts of text! I could have done a better job using a home printer.
I'm too embarrassed to give them out, so sadly they'll be going straight in the recycling bin.
My advice is avoid VistaPrint at… Read Full Review
Written on: 05/03/2010
I have used vistaprint.com for several personal and business related items. They are average or above average in quality. I have NEVER been disappointed with what I receive. The ship time is a extremely fast even when you purchase the "slow" method. I would recommend this company over every other printing company. Thanks.
… Read Full Review
Written on: 15/02/2010
After i placed my order with Vista, it was then that i read all the horror stories about their surcharges and bad quality goods, so i was very worried about the outcome of my own order. However, I was very pleasantly surprised by the superfast delivery and great quality of the product. I emailed them regarding the 'hidden surcharge' that apparently comes out of people's banks every month, and they assured me that no money would be taken from me. Overall a very good company, fast response to… Read Full Review
Written on: 11/02/2010
I placed two orders in early 2010. In both case I had to pay a surcharge on the postage. Vistaprint were quick to refund this, but having to go to the PO to collect the items was very inconvenient. I recommend avoiding Vistaprint until they sort out their delivery system… Read Full Review
Written on: 23/06/2009 by burnsies (2 reviews written)
I used VistaPrint for my business cards when first getting established. I didn't expect much, as the 'hook' price for cards was so low.
However, I was pleasantly surprised at the functionality of the site and was able to upload hi-res Adobe Illustrator files. The site highlighted very precise measurements for card size and bleed area which I followed precisely.
Filled with confidence at such a good website, I endulged myself by selecting superior card instead of standard.
However, when… Read Full Review
Written on: 10/05/2009
Vistaprint has been very reliable and the quality of their business cards and postcards has exceeded my expectations each time. I've ordered business cards several times and promotional postcards and stamps and been very satisfied every time… Read Full Review
Written on: 10/01/2008
Placing an order for my child's first birthday and all I have so far got was nothing after 9 days. They have also not yet tracked the order. I feel I have wasted hours on emails and phone calls for nothing. In my opinion thier customer service has not been helpful or compensating. Instead they refunded the money and as of yet I have recieved an apology… Read Full Review
Written on: 10/12/2007 by deliverator (1 review written)
There was a problem with one of the graphics on the business card I created at vistaprint. When I called Vistaprint, they immediately determined the cause of the problem in the graphic, corrected it, and created a new batch of cards to be shipped to me the next business day. I couldn't be happier with the level of service I received, and the price and quality cannot be beat!… Read Full Review
Written on: 09/09/2007 by maria29 (1 review written)
My advice to anyone ordering from Vista Print is to be very careful about what details you give them or you too may end up with £9.95 being debited from your card every month and will then find it difficult to stop it, even my bank is having problems blocking it… Read Full Review
Written on: 18/08/2007 by Jondandy (1 review written)
I have exactly the same problem as J3cc with unauthorised debits from my account...I called Vistaprint on June 15th 2007 and spoke to customer service agent whom categorically assured me that the "full" amounts they took would be refunded to my account and that there would be no further necessity to contact my credit company.......Yet now my account showed another deduction of £9.95 on June 22nd! They started this in February of this year and I am now down to the tune of almost £50.00.
I… Read Full Review
Written on: 09/08/2007 by bjvski (1 review written)
I recently tried out www.businesscard-reviews.com/2007 their fee cards and was really disappointed with the designs and the fact that the free cards weren't actually "free" as advertised… Read Full Review
Written on: 13/06/2007 by j3cc (1 review written)
My vistaprint online purchase was fine, however watch out for your bank balance afterwards.
Vistaprint appears to have signed me up to their affiliated 'rewards clubs' for £10 deduction per month. I did not notice until four deductions from my bank account had been made.
It seems that if you do not send some kind of unprompted rejection, you get signed up and your bank account details are passed to these rewards companies who after a 'trial' period start charging per month. You do not… Read Full Review
Written on: 23/02/2007 by AndreaG (242 reviews written)
I have used Vistaprint on many occasions, and so far all of my orders have arrived within the time scale, and they have been of excellent quality.
On all of my orders so far, I have only had to pay the postage, of which you have a choice on how much you pay ie: the lowest price states that your order will be delivered within 21 days, then the next price up is 14 days etc.
I will use Vistaprint again, and I have recommended them to a lot of my friends… Read Full Review
Written on: 05/02/2007 by jimbodimbo (1 review written)
What happens if you order, they take the money from your card and then you dont get the goods. How difficult is it to get in contact with them.
Also they were supposed to be sending me samples but they never arrived. I Requested them again, but still they never arrived.
You also have to very carefully watch the prices on their website. For example a couple of weeks ago small magnets were 7.00 now 14.99 and at other times another price.
AA couple of weeks ago 250 postcards were 25.00 now… Read Full Review
Written on: 05/09/2006 by Helen of Troy (188 reviews written)
I have ordered and received many items from Vistaprint and have been extremely pleased. With some of the stuff, business cards included, all you pay for is postage and that is not an excessive rip off. eCards are completely free to send. And yes, they do send, no problems for recipient either. What more could you ask for?!!… Read Full Review
As rated by our community of reviewers
" Great service " Read More
" A6 handouts " Read More
" Brilliant Service brilliant attitude brilliant product " Read More
" Terrible! Avoid! " Read More
Written by Louisek85
" Do not use this company " Read More