Vistaprint Reviews - www.vistaprint.com

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★★☆☆☆

“Wasted 20 minutes to get to the actual price”

Written on: 31/10/2011 by elDromo (6 reviews written)

Web site was clunky and not very clear to navigate. Could do with a proper 'wizard' to make sure that you complete every step. So there was quite a bit of backwards and forwards until we were able to choose all the options we wanted. Then came the really bad bit.... You had to go right through to the end and enter your name and address three times. Then credit card details and just before you hit the final 'commit', VAT and delivery charge is slapped on to add almost a tenner to the… Read Full Review

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★★★☆☆

“Quality could be better, but they gave prompt refund”

Written on: 08/10/2011 by bobetjo (15 reviews written)

I ordered 200 corporate business cards and approved the design template provided. When they arrived they were sufficiently different from my expectations that they were not useable. Our corporate logo was in a faint pink box (which it should not have been, the proportions of the card was different to the screenshot. The 'premium' card was not premium. This was a real shame, since if my order had been fine there was the potential for thousands more. There was no response initially to my… Read Full Review

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★☆☆☆☆

“Cards When Printed Are Not As Appears On Site”

Written on: 06/09/2011

I recently ordered 500 Business Cards from Vistaprint. My company colours are red and white so I used "red" as a keyword to trawl through their many design options. The card I eventually chose was deep red background with white lettering. Checking the final proof I was pleased to note how the red background enabled the white font details of my company to clearly stand out. I received the order within the time stated but when I opened the boxes found that the cards were a deep brown with… Read Full Review

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★☆☆☆☆

“Waste of time making a complaint - go elsewhere!”

Written on: 01/09/2011

I ordered some cards to send out for my father in laws funeral and we needed them reasonably quickly. I had the misfortune to use Vistaprint. The advertised price for the cards more than doubled by the time we got to the last page even though we had not opted for any of the extras. Having spent 30 minutes designing the cards we went ahead with the order. I complained to the company about their pricing policy and then the fun started. They could not grasp the basics of the complaint and I have… Read Full Review

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★☆☆☆☆

“Used for years; Frequently bad quality”

Written on: 26/08/2011

I am embarrassed to admit that the cheap prices had me ordering from this website every now and then for a number of years. Eventually there were too many bad experiences to justify it. They will usually reprint without a fuss when there are problems, but there were just so frequently so many problems, there isn't an excuse for that ratio of print problems. They do not seem to have anyone looking at the things that come out of their machines before the product is haphazardly packaged and… Read Full Review

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★☆☆☆☆

“My mum got ripped off by being signed up to a monthly...”

Written on: 25/02/2010 by robinwatson (2 reviews written)

My mum got ripped off by being signed up to a monthly fee that was hidden in the smallprint. She ended up paying several hundred pounds for a few 'free' business cards. As far as I'm concerned, this is not a straightforward online print business, but a form of legal scam. This company belongs on Watchdog… Read Full Review

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★★★★★

“This web site was awsom, I found it very easy to...”

Written on: 27/10/2009

This web site was awsom, I found it very easy to order,if I can do it anyone can lol,the person that helped me had patients because I was a little slow on what I was supposed to be doing, I told everyone about this site,and the delivery was right on time.I am in the music business and we need fast things. Good job Vista.com. Good value for your money.I will alway order from your company.I ordered business cards, envelopes, and getting ready to order stationery. The quaility was really good for… Read Full Review

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★★★★☆

“By proofing online yourself this keeps the price down,...”

Written on: 07/07/2008 by AUK (13 reviews written)

By proofing online yourself this keeps the price down, highly recommended, good fun to design your own stuff and easy too, delivery is quick also… Read Full Review

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★☆☆☆☆

“Vistaprint are an absolute disgrace! They are the most...”

Written on: 07/03/2011 by barnesy1977 (4 reviews written)

Vistaprint are an absolute disgrace! They are the most misleading and underhanded company I've ever come across. You'll see plenty of reviews stating that they take £9.95 from your account or credit card once you buy from them - and this is completely true. I'm a very astute person and have never been caught out on anything like this before now, but I did this time. PLEASE listen to the reviews about this company. Th reviews that give positive ratings most likely haven't realised about the… Read Full Review

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★☆☆☆☆

“DO NOT USE Vistaprint under any circumstances. You...”

Written on: 03/02/2011

DO NOT USE Vistaprint under any circumstances. You will regret it, i did! They do not deliver the goods and the only way to get your money back is by going to your credit card company… Read Full Review

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★☆☆☆☆

“Firstly I'm reviewing Vistaprint.co.uk not the .com...”

Written on: 31/01/2011 by elevation (24 reviews written)

Firstly I'm reviewing Vistaprint.co.uk not the .com domain - as they do have a separate UK url.

First thing to say about Vistaprint's outrageously misleading claim, and indeed stated "1 photo wall calendar : 99p" is that no, 1 photo wall calendar IS NOT 99p. I fell for this piece of false advertising (which I believe is illegal) via a Vistaprint leaflet included in the packages of my christmas purchases on Play.com. What you actually end up paying is about £12 !! Not QUITE the "99p" for 1… Read Full Review

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★☆☆☆☆

“ ”

Written on: 14/01/2011


Product Quality good except for fraudulent business practices:

1) There is no telephone number to get in contact with them except for a USA toll-free number, so how do they except a customer from Europe or another country to contact them in case situation demand.

2) Soon after initial order placement you get another screen displaying further offers that can be availed in under 10 min's from now, you click to see what the details are and they take it for granted as you accepted the offer and… Read Full Review

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Cherylo's Comment

Written on: 20/05/2011

I found this review very helpful because...the same thing happened to me last night. I ordered 250 free business cards, knew about the postage charges which was £3.08 plus vat and now this morning have an email saying that I have ordered 500 cards and it is costing me £7.29. Surely this is fraudulent.

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★★★★★

“just received my photo calendar today absolutely...”

Written on: 17/12/2010

just received my photo calendar today absolutely thrilled with it.I upgraded to the glossy pics which are fantastic,did think the postage was a little pricey though and opted for slow postage but still have my calendar ready for the new year,definataly use vistaprint again… Read Full Review

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★★★★☆

“Having read the negative reviews I was a little...”

Written on: 16/12/2010

Having read the negative reviews I was a little concerned about the quality of the wall calendar and five desk calendars that I ordered. However, the calendars have now arrived and I am delighted with them. The quality and colours of the pictures are excellent and I will certainly order from Vistaprint again. The only reason I am not giving them a five star rating is that the postage and packing costs are higher that I would have expected… Read Full Review

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★★★★★

“I ordered 3 calendars and 2 keyrings from Vistaprint. ...”

Written on: 15/12/2010

I ordered 3 calendars and 2 keyrings from Vistaprint. The Keyrings were nice, good quality and the calendars were amazing!! The quality is fantastic and the backgrounds of the picture pages are lovely. I think the postage was a little overpriced, but I guess that's how they make up for all the special offers!! I would definately recommend this site-I was honestly blown away by the quality of the calendars! :-)… Read Full Review

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★★★★★

“Very good experience. Was wary when buying because of...”

Written on: 12/12/2010

Very good experience. Was wary when buying because of the bad reviews. But my advise would be don't buy in bulk. If you order 1 - 2 things they will arrive in excellant condition and quality. Even if you pay for 14 day delievery it usually arrives between a week or 10 days maximum. I've had a t - shirt and business cards, and business card stickers and record book from vista print.

Promotional emails can get annoying, but worth it when you find out how much discount you get. or the tons of… Read Full Review

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★☆☆☆☆

“If you are buying for business purposes and have a...”

Written on: 29/11/2010 by pcampbell66 (1 review written)

If you are buying for business purposes and have a deadline DO NOT USE Vistaprint!! I have made three order for support materials for trade shows and Vistaprint screwed up two of them. One order arrived damaged due to very poor packing and the second order failed to ship. This one disappeared into the ether between Vistaprint and the courier. Vistaprint claim that the package was collected and Parcelforce claim it wasn't. The tracking number I was given by Vistaprint contained no data… Read Full Review

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★☆☆☆☆

“I ordered business cards and paid £14.95 for the three...”

Written on: 17/11/2010

I ordered business cards and paid £14.95 for the three day "rush" service. The cards did not arrive as promised and I spent over two hours on the phone to customer service in Jamaica - they were absolutely useless, had no idea about which country or even time zone I was in, and kept apologising but had no solution.

I ended up going to a local printer who said that he had experienced similar problems with Vista Print numerous times - he also said that I should monitor my bank account to ensure… Read Full Review

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★☆☆☆☆

“Had a problem with E-printing which took 4 months to...”

Written on: 09/11/2010

Had a problem with E-printing which took 4 months to sort out, these two company seem to be a aprt of each other,

I placed my order with Ep-printing and my cards a re now featured on vista print website. very poor quality and customer service.

Under my cards on the vista print website it reads a different capation everytime regarding the "high" quality service. Do not trust this as i clearly did not submit that. Avoid… Read Full Review

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★☆☆☆☆

“this is the worst site my mate has ever used it...”

Written on: 03/11/2010

this is the worst site my mate has ever used it charges twice from many peopoles bank accounts then bombards you with millionse of promotinal emails !!! avoid this site when ever you possibaly can it is *ull*hit… Read Full Review

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