Vistaprint Reviews - www.vistaprint.com

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★☆☆☆☆

“Wish I'd read this review site first!”

Written on: 19/06/2012

Great looking business cards and great looking website, but charged me for email marketing for the website, which I didn't request, I don't even know what it is. So far, it has taken 5 to 6 months since my initial complaint and I still don't know what the additional charge was, so my lovely website is suspended. Can't get through when you ring them although to be fair they have tried twice to call me back. Really really fed up with them… Read Full Review

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★☆☆☆☆

“Customer Service? Yea right. Good quality? No change.”

Written on: 20/05/2012

Cheap, yes. Quality, no. My business cards were not cut straight and the colour quality was awful. I complained. They sent me an automated email saying I needed to send a picture. Sent a picture, nothing. Contacted them again, nothing. Completely ignored me. The cards were so bad I couldn't use them. Stay clear. The only thing I would use the business cards for is to rude to explain. But I'm sure you can use your imagination… Read Full Review

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★☆☆☆☆

“250 UNUSABLE BUSINESS CARDS”

Written on: 19/04/2012 by Idiot_Busters (1 review written)

I ordered 250 business cards in advance of an important business networking event next week. The actual cards only cost £2 - but with VAT and postage, I paid just under £10. They arrived this morning. The quality of the card is terrible. Flimsy and not much better than paper. Then there's the quality of the printing - ARRGGH! They honestly look like they've been printed on a bog-standard bubblejet printer from Argos. Unbelievable. I've now shredded all 250 cards and resigned myself to a… Read Full Review

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★★☆☆☆

“Not great quality, poor delivery”

Written on: 04/04/2012 by tallymanjohn (6 reviews written)

I was tempted by the TV advertising that has recently appeared offering great deals on business cards so decided to try them out with an initial order of 250 cards. I already had a layout which I converted into a format they could use but the method they have on their website for uploading/previewing needs improving as it's a multi-step process & you have to go backwards & forwards to figure out what the end result will look like. Once you have done that bit, then the prices start going up -… Read Full Review

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★☆☆☆☆

“Delivery charges RIP OFF!!”

Written on: 23/03/2012 by cambridgew10 (1 review written)

I spent more than 1 hour writing my busines card with them. They are offering £2.50 for 250 cards... good deal right? Think again... went to the final stage and looked at the delivery charges. £29 for 3 days delivery £16 for 7 days £6 for 16 days £3 for listen to this...26 days!!! WTF Are you kidding me Vistaprint?? A disgrace!!!… Read Full Review

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★☆☆☆☆

“Hidden upload/delivery charges are a disgrace! ”

Written on: 06/03/2012

I received an e-mail for a 'free' printed t-shirt offer, which was quite useful as I needed one for an upcomimg stag do I was going on. On visiting the website the 'free' t-shirt turned out to be £3.50. However, even at that price I was fairly happy. Once I finally managed to get through the order stages, and the endless amount of pages trying to incentivise purchasing further items, I finally managed to get to the checkout. With upload fees (yes, upload fees..) and delivery charges my… Read Full Review

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★☆☆☆☆

“The free bussiness cards is a scam”

Written on: 29/02/2012 by Kaiyur1 (1 review written)

I ordered the free bussiness cards and when i went to pay for the postage they took out £18.99. When i called them to refund my money they said that they can not refund me but will credit my account. They still have my money and now i have to order more from them. The free print is definately not free!… Read Full Review

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★☆☆☆☆

“Shockingly bad service”

Written on: 03/02/2012 by AlexF2012 (1 review written)

I am using a few review sites to post this review as I want people to know how terrible they are Absolutely shocking company, sent me 1000 business cards with my Company logo completely missing, it was obvious no proof had been done before printing. I asked for another 1000 to be made and sent (came through v. quickly I'll give them that), which they made and sent through again with no business logo again. This time fuming I emailed the company to be told I had vistaprint credit I could use… Read Full Review

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★☆☆☆☆

“very poor quality card”

Written on: 27/01/2012

for £51 for 500 cards I expected pretty high quality professionally printed cards but could have made a lot straighter better quality cards with the cheapest shop bought card a home printer and a pair of scissors. DONT BUY YOUR BUSINESS CARDS FROM VISTA PRINT. I wish I read some reviews before I did… Read Full Review

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★☆☆☆☆

“Don't use them”

Written on: 09/01/2012

I recieved an email offering a free wall calender from Vistaprint and spent hours uploading pictures. When I proceeded to the cart it started barting all these different offers. Then once I input my card details the price increased by a vast amount. I ordered one and then went on to order another from another upload which I will not be doing as the cost is ridiculous and the amount you pay can be very confusing, the second time round I had to use a calculator. I then decided enough is enough… Read Full Review

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★☆☆☆☆

“Do Not Use - Rip Off Hidden Charges”

Written on: 07/12/2011

After spending ages uploading/designing calendar when you get to check out the initially advertised great value price suddenly soars with astronomically expensive postage charges plus tax!! Vista Print should be upfront with charges as I now feel duped by them and certainly won't use this service again. Wish I had read the other reviews as I'm obviously not the only one who now distrusts this company. By the way watch out for all the 'extras' they try to sneak into your basket like return… Read Full Review

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★☆☆☆☆

“Lots of hidden costs”

Written on: 30/11/2011

At first it seems like a really good deal, very cheap for the actual product. When you go to checkout, it doubles instantly because they charge you extra to upload photos, then postage is extortionate, for VERY slow delivery, (£7.00 for 21 days). Then when you get to the checkout, tax is added on. I ended up paying double what I initially thought I would be paying… Read Full Review

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★★★★☆

“I was entirely happy with the service and the quality...”

Written on: 27/11/2011 by Moduski (10 reviews written)

I was entirely happy with the service and the quality of the product from Vistaprint. Ordered three calendars with two different sets of photographs. It was easy to upload to the site and compile them and there were plenty of options regarding backgrounds and styles. I liked that I could have birthdays and other special events printed onto the calendars. I chose a slow delivery method, predicted at 28 days, but the calendars came in about a week. I'm very happy with them. The only reason I'm… Read Full Review

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★☆☆☆☆

“image skewed & crosshairs !!!”

Written on: 24/11/2011

Having seen the glitzy advert for vistaprint..i thought i would give them a try. They sent me 5 calendars that i ordered and all 5 of them had print crosshairs printed on the front cover of each calendar. To make matters worse they even sent me a mousemat with a offset image of my children skewed to one side. My advice is dont use these clowns, they belong in the circus..!!… Read Full Review

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★☆☆☆☆

“order not received no response to emails”

Written on: 24/11/2011 by 135791 (1 review written)

I wouldn't order again from vista print.I ordered some business cards got a email from them saying they would be here 18 nov still waiting.Sent 2 emails and not one been answered. Also ordered some t shirts don't expect them to arrive either.They are the worse company I have dealt with.If you need your goods quick and hassle free use a different company… Read Full Review

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★★☆☆☆

“False advertising”

Written on: 19/11/2011

Totally agree. Spent ages uploading the photos and then they charge over £3 for postage and packing plus tax is not included in the price so that is extra too. This really annoys me as who wouldn't pay the tax on it?? Why isn't it already included. It's very cheeky and makes me distrust them as a company. Avoid if possible as 99p ends up being almost £8… Read Full Review

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Guest's Comment

Written on: 27/11/2011

The same just happened to me. Juts spent over an hour uploading photos and then they wanted £8 for delivery or else to have to wait 21 days! Not enough time to recieve before Christmas. I am very angry and vey disappointed. Beware folks :(

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Elevation's Comment

Written on: 25/01/2012

Not sure why you gave them as much as 2 stars. As for false advertising - they're under investigation by the ASA. And Vistaprint clearly consider themselves above the law as they didn't even bother responding to 3 out of 5 of the ASA's points in relation to their false advertising. Not looking good for them at all - luckily for the consumer.

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★☆☆☆☆

“NEVER buy from these clowns!”

Written on: 11/11/2011 by UziYerDaddy (1 review written)

I ordered 500 cards for a trade event this weekend, and despite being ordered in PLENTY of time, nothing arrived when it was due to. Told Vistaprint and they said they would send another set out on a priority dispatch. Guess what? Yup, they never turned up. I face going to the event tomorrow morning and not having the cards I was relying on. Vistaprint are clowns. Would I ever use them again? I'd rather pour petrol on myself and light a match… Read Full Review

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★☆☆☆☆

“DO NOT USE VISTAPRINT”

Written on: 11/11/2011 by thebuzzard (1 review written)

I fell in to the trap on the price, the old adage "you get what you pay for" again hits home. I ordered 500 business cards for an up coming event I am attending. The cards where ordered in plenty of time and they never arrived, I had an email saying they where dispatched fairly quickly, but after the 2 week window still no goods, after numerous emails and communication they sent a "priority" dispatch with a reprint, needless to say it is now the evening before I leave and I've very few cards… Read Full Review

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★☆☆☆☆

“Not 99p calendar as advertised!”

Written on: 05/11/2011 by jodiesmart (1 review written)

Watched the TV advert stating 99p for a calendar. Went to the website, uploaded photos and proceeded to checkout. Checkout stated 99p, but when I tried to pay, it timed out. Went back 5 minutes later and the price had gone up to nearly £8!! They charge to upload photos lol. What a joke. Photobox is so much better… Read Full Review

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Guest's Response to jodiesmart's Review

Written on: 11/11/2011

I agree with this reviewer!!

I also saw the TV advert for 99p calendars so went onto the website to check it out! Sure enough, on the cover page was the special deal of 99p - asking you to proceed. Having clicked on the various links to choose my calendar \"Style\", uploaded photos and did a fair bit of customising (cropping photos and adding captions), I proceeded to \"sign off\" on my calendar so that I could order it .... only to discover that the cost had mysteriously changed to £5.00!!!

What an absolute con. Very misleading.

I would recommend photobox - at least what you see is what you get. No hidden charges!!

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Coolcalmingbreeze's Response to jodiesmart's Review

Written on: 11/11/2011

Couldn't agree more! Stay clear of this Company and it's false advertising about the 99p calendar. There are hidden charges for P&P - you only get a discounted rate if you become a member (and that's an additional fee to subscribe).

DO NOT SPEND YOUR TIME UPLOADING YOUR PHOTOS only to discover that the item you have created is not at the price that was advertised at the start!!!

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★★☆☆☆

“Wasted 20 minutes to get to the actual price”

Written on: 31/10/2011 by elDromo (6 reviews written)

Web site was clunky and not very clear to navigate. Could do with a proper 'wizard' to make sure that you complete every step. So there was quite a bit of backwards and forwards until we were able to choose all the options we wanted. Then came the really bad bit.... You had to go right through to the end and enter your name and address three times. Then credit card details and just before you hit the final 'commit', VAT and delivery charge is slapped on to add almost a tenner to the… Read Full Review

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