Vistaprint Reviews - www.vistaprint.com

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★☆☆☆☆

“Do Not Use - Rip Off Hidden Charges”

Written on: 07/12/2011

After spending ages uploading/designing calendar when you get to check out the initially advertised great value price suddenly soars with astronomically expensive postage charges plus tax!! Vista Print should be upfront with charges as I now feel duped by them and certainly won't use this service again. Wish I had read the other reviews as I'm obviously not the only one who now distrusts this company. By the way watch out for all the 'extras' they try to sneak into your basket like return… Read Full Review

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★☆☆☆☆

“Lots of hidden costs”

Written on: 30/11/2011

At first it seems like a really good deal, very cheap for the actual product. When you go to checkout, it doubles instantly because they charge you extra to upload photos, then postage is extortionate, for VERY slow delivery, (£7.00 for 21 days). Then when you get to the checkout, tax is added on. I ended up paying double what I initially thought I would be paying… Read Full Review

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★★★★☆

“I was entirely happy with the service and the quality...”

Written on: 27/11/2011 by Moduski (9 reviews written)

I was entirely happy with the service and the quality of the product from Vistaprint. Ordered three calendars with two different sets of photographs. It was easy to upload to the site and compile them and there were plenty of options regarding backgrounds and styles. I liked that I could have birthdays and other special events printed onto the calendars. I chose a slow delivery method, predicted at 28 days, but the calendars came in about a week. I'm very happy with them. The only reason I'm… Read Full Review

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★☆☆☆☆

“image skewed & crosshairs !!!”

Written on: 24/11/2011

Having seen the glitzy advert for vistaprint..i thought i would give them a try. They sent me 5 calendars that i ordered and all 5 of them had print crosshairs printed on the front cover of each calendar. To make matters worse they even sent me a mousemat with a offset image of my children skewed to one side. My advice is dont use these clowns, they belong in the circus..!!… Read Full Review

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★☆☆☆☆

“order not received no response to emails”

Written on: 24/11/2011 by 135791 (1 review written)

I wouldn't order again from vista print.I ordered some business cards got a email from them saying they would be here 18 nov still waiting.Sent 2 emails and not one been answered. Also ordered some t shirts don't expect them to arrive either.They are the worse company I have dealt with.If you need your goods quick and hassle free use a different company… Read Full Review

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★★☆☆☆

“False advertising”

Written on: 19/11/2011

Totally agree. Spent ages uploading the photos and then they charge over £3 for postage and packing plus tax is not included in the price so that is extra too. This really annoys me as who wouldn't pay the tax on it?? Why isn't it already included. It's very cheeky and makes me distrust them as a company. Avoid if possible as 99p ends up being almost £8… Read Full Review

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Guest's Comment

Written on: 27/11/2011

The same just happened to me. Juts spent over an hour uploading photos and then they wanted £8 for delivery or else to have to wait 21 days! Not enough time to recieve before Christmas. I am very angry and vey disappointed. Beware folks :(

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Elevation's Comment

Written on: 25/01/2012

Not sure why you gave them as much as 2 stars. As for false advertising - they're under investigation by the ASA. And Vistaprint clearly consider themselves above the law as they didn't even bother responding to 3 out of 5 of the ASA's points in relation to their false advertising. Not looking good for them at all - luckily for the consumer.

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★☆☆☆☆

“NEVER buy from these clowns!”

Written on: 11/11/2011 by UziYerDaddy (1 review written)

I ordered 500 cards for a trade event this weekend, and despite being ordered in PLENTY of time, nothing arrived when it was due to. Told Vistaprint and they said they would send another set out on a priority dispatch. Guess what? Yup, they never turned up. I face going to the event tomorrow morning and not having the cards I was relying on. Vistaprint are clowns. Would I ever use them again? I'd rather pour petrol on myself and light a match… Read Full Review

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★☆☆☆☆

“DO NOT USE VISTAPRINT”

Written on: 11/11/2011 by thebuzzard (1 review written)

I fell in to the trap on the price, the old adage "you get what you pay for" again hits home. I ordered 500 business cards for an up coming event I am attending. The cards where ordered in plenty of time and they never arrived, I had an email saying they where dispatched fairly quickly, but after the 2 week window still no goods, after numerous emails and communication they sent a "priority" dispatch with a reprint, needless to say it is now the evening before I leave and I've very few cards… Read Full Review

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★☆☆☆☆

“Not 99p calendar as advertised!”

Written on: 05/11/2011 by jodiesmart (1 review written)

Watched the TV advert stating 99p for a calendar. Went to the website, uploaded photos and proceeded to checkout. Checkout stated 99p, but when I tried to pay, it timed out. Went back 5 minutes later and the price had gone up to nearly £8!! They charge to upload photos lol. What a joke. Photobox is so much better… Read Full Review

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Guest's Response to jodiesmart's Review

Written on: 11/11/2011

I agree with this reviewer!!

I also saw the TV advert for 99p calendars so went onto the website to check it out! Sure enough, on the cover page was the special deal of 99p - asking you to proceed. Having clicked on the various links to choose my calendar \"Style\", uploaded photos and did a fair bit of customising (cropping photos and adding captions), I proceeded to \"sign off\" on my calendar so that I could order it .... only to discover that the cost had mysteriously changed to £5.00!!!

What an absolute con. Very misleading.

I would recommend photobox - at least what you see is what you get. No hidden charges!!

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Coolcalmingbreeze's Response to jodiesmart's Review

Written on: 11/11/2011

Couldn't agree more! Stay clear of this Company and it's false advertising about the 99p calendar. There are hidden charges for P&P - you only get a discounted rate if you become a member (and that's an additional fee to subscribe).

DO NOT SPEND YOUR TIME UPLOADING YOUR PHOTOS only to discover that the item you have created is not at the price that was advertised at the start!!!

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★★☆☆☆

“Wasted 20 minutes to get to the actual price”

Written on: 31/10/2011 by elDromo (6 reviews written)

Web site was clunky and not very clear to navigate. Could do with a proper 'wizard' to make sure that you complete every step. So there was quite a bit of backwards and forwards until we were able to choose all the options we wanted. Then came the really bad bit.... You had to go right through to the end and enter your name and address three times. Then credit card details and just before you hit the final 'commit', VAT and delivery charge is slapped on to add almost a tenner to the… Read Full Review

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★★★☆☆

“Quality could be better, but they gave prompt refund”

Written on: 08/10/2011 by bobetjo (15 reviews written)

I ordered 200 corporate business cards and approved the design template provided. When they arrived they were sufficiently different from my expectations that they were not useable. Our corporate logo was in a faint pink box (which it should not have been, the proportions of the card was different to the screenshot. The 'premium' card was not premium. This was a real shame, since if my order had been fine there was the potential for thousands more. There was no response initially to my… Read Full Review

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★☆☆☆☆

“Cards When Printed Are Not As Appears On Site”

Written on: 06/09/2011

I recently ordered 500 Business Cards from Vistaprint. My company colours are red and white so I used "red" as a keyword to trawl through their many design options. The card I eventually chose was deep red background with white lettering. Checking the final proof I was pleased to note how the red background enabled the white font details of my company to clearly stand out. I received the order within the time stated but when I opened the boxes found that the cards were a deep brown with… Read Full Review

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★☆☆☆☆

“Waste of time making a complaint - go elsewhere!”

Written on: 01/09/2011

I ordered some cards to send out for my father in laws funeral and we needed them reasonably quickly. I had the misfortune to use Vistaprint. The advertised price for the cards more than doubled by the time we got to the last page even though we had not opted for any of the extras. Having spent 30 minutes designing the cards we went ahead with the order. I complained to the company about their pricing policy and then the fun started. They could not grasp the basics of the complaint and I have… Read Full Review

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★☆☆☆☆

“Used for years; Frequently bad quality”

Written on: 26/08/2011

I am embarrassed to admit that the cheap prices had me ordering from this website every now and then for a number of years. Eventually there were too many bad experiences to justify it. They will usually reprint without a fuss when there are problems, but there were just so frequently so many problems, there isn't an excuse for that ratio of print problems. They do not seem to have anyone looking at the things that come out of their machines before the product is haphazardly packaged and… Read Full Review

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★☆☆☆☆

“My mum got ripped off by being signed up to a monthly...”

Written on: 25/02/2010 by robinwatson (2 reviews written)

My mum got ripped off by being signed up to a monthly fee that was hidden in the smallprint. She ended up paying several hundred pounds for a few 'free' business cards. As far as I'm concerned, this is not a straightforward online print business, but a form of legal scam. This company belongs on Watchdog… Read Full Review

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★★★★★

“This web site was awsom, I found it very easy to...”

Written on: 27/10/2009

This web site was awsom, I found it very easy to order,if I can do it anyone can lol,the person that helped me had patients because I was a little slow on what I was supposed to be doing, I told everyone about this site,and the delivery was right on time.I am in the music business and we need fast things. Good job Vista.com. Good value for your money.I will alway order from your company.I ordered business cards, envelopes, and getting ready to order stationery. The quaility was really good for… Read Full Review

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★★★★☆

“By proofing online yourself this keeps the price down,...”

Written on: 07/07/2008 by AUK (13 reviews written)

By proofing online yourself this keeps the price down, highly recommended, good fun to design your own stuff and easy too, delivery is quick also… Read Full Review

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★☆☆☆☆

“Vistaprint are an absolute disgrace! They are the most...”

Written on: 07/03/2011 by barnesy1977 (4 reviews written)

Vistaprint are an absolute disgrace! They are the most misleading and underhanded company I've ever come across. You'll see plenty of reviews stating that they take £9.95 from your account or credit card once you buy from them - and this is completely true. I'm a very astute person and have never been caught out on anything like this before now, but I did this time. PLEASE listen to the reviews about this company. Th reviews that give positive ratings most likely haven't realised about the… Read Full Review

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★☆☆☆☆

“DO NOT USE Vistaprint under any circumstances. You...”

Written on: 03/02/2011

DO NOT USE Vistaprint under any circumstances. You will regret it, i did! They do not deliver the goods and the only way to get your money back is by going to your credit card company… Read Full Review

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★☆☆☆☆

“Firstly I'm reviewing Vistaprint.co.uk not the .com...”

Written on: 31/01/2011 by elevation (24 reviews written)

Firstly I'm reviewing Vistaprint.co.uk not the .com domain - as they do have a separate UK url.

First thing to say about Vistaprint's outrageously misleading claim, and indeed stated "1 photo wall calendar : 99p" is that no, 1 photo wall calendar IS NOT 99p. I fell for this piece of false advertising (which I believe is illegal) via a Vistaprint leaflet included in the packages of my christmas purchases on Play.com. What you actually end up paying is about £12 !! Not QUITE the "99p" for 1… Read Full Review

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