Vistaprint Reviews - www.vistaprint.com

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★★★★☆

“Vistaprint - Pleasantly surprised!”

Written on: 04/01/2013

I ordered wedding invitations, they came exactly on the date specified and were good quality (I paid slightly extra for 'linen' finish which is nicer). I did spend quite a lot of time amending the design to get it just as I wanted. Its true that the price advertised isn't exactly what you pay, the delivery is very expensive as well as VAT added at the end. I noticed that if I saved my design to come back to later I would receive emails in the next couple of days offering me free delivery, 30%… Read Full Review

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★☆☆☆☆

“Worst Service Ever Received”

Written on: 28/12/2012 by Reevsey182 (1 review written)

I ordered 1000 business cards way back in August 2012, Today's date is 28th December 2012, oh and I still have not had any business cards delivered from them, though they did take my money straight away at check out. I have emailed them several times and to no resolve, I emailed them today and their response was not even a sorry but in fact making me out to be a liar by telling me "you have not emailed us previously" funny that because I still have the emails on my sent box. Steer very clear… Read Full Review

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★☆☆☆☆

“Do not trust this company for one second!!!!!”

Written on: 21/12/2012

1. Misleading prices. Once you have gone through the very time-consuming process of designing and ordering you will find the actual price is ten times the original price you expected. 2. The print/paper quality of the products was a joke. Mine went straight into the bin. I would be embarrassed to give them to my customers. 3. Afterwards you will be bombarded with their spam emails. 4. Most disturbingly you will be sent fake invoices. It would be very easy to accidentally pay one. I expect… Read Full Review

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★☆☆☆☆

“Shocking shocking shocking!!!!!”

Written on: 21/12/2012 by Chelle123 (1 review written)

Well where do I start!!! In October my daughter ordered a canvas pic !!picture was received but reli bad quality after many emails about the pic she was emailed saying YEAH IT'S THERE FAULT!!! But still no picture has arrived even tho they said it would be replaced !! So rang 2 b told that if she pays £13 pound for postage they will try and get it here for xmas otherwise nothing they can do! Wat kind of company are u your goods are faulty yet u want paying 2 replace it SHOCKING ABSOLUTELY… Read Full Review

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★☆☆☆☆

“Crooks”

Written on: 20/12/2012 by notahappycamper39 (1 review written)

I canceled my account with them 6 months ago... I did the call in thing and the email thing and had all my confirmation numbers and did not see a bill from them until the 17th of this month.....lol... $272.74 came out of my account.... I wonder how they managed to get the money after me deleting my cc off their system....Isn't illegal to use a cached copy of the card to get your money after you had already canceled your account???.... So I called in this time and after going through their BS… Read Full Review

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★☆☆☆☆

“Sneaky”

Written on: 20/12/2012

I ordered 2 photo books on 9th Dec. I see today they are due for delivery on 24th Dec . On checking the order it seems I 'selected' the 14 day delivery option. Mmmmm can't remember seeing that as an option. Will my offspring receive their souvenir of the Olympics in time for the date intended? In the meantime I ordered a photo book from a main competitor on the same day and it arrived on 15th September - and it was a fraction of the price. I did the comparison so I can decide which… Read Full Review

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Mac0's Comment

Written on: 21/12/2012

clearly I meant 15th December. Apologies

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★★☆☆☆

“Poor quality”

Written on: 20/12/2012

Got my shipment today...calendars, a tshirt, mug, and keychains. My pictures were taken by a professional but the pictures on my items were very poor quality. Sure, I saved money ordering thru them but I used pictures of my daughters' 3 yr pics. I should've gone to a more professional place. Vistaprints pics are a bit washed out, low resolution, and has that "almost scanned in" look. Awful...I've had better calendars and mugs ordered thru my local Walgreens. Also, the upload fee is ridiculous… Read Full Review

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★★★☆☆

“Don't get caught by the extras!”

Written on: 15/12/2012

The initial quote for my order of business cards was relatively cheap, so I went ahead with purchasing from Vistaprint. However, uploading my own image then added an extra cost (makes no sense, why should that cost more?!) and there weren't many options for text on the reverse side. When finalising my order, I was then bombarded with adverts for other items that I could get my design printed on. I understand why they wanted to do this, but there were literally pages to go through which I found… Read Full Review

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★☆☆☆☆

“sneaky”

Written on: 15/12/2012 by Libberbuff (1 review written)

be carefull charge extra for uploading your own photos and watch them on postage just had to call as paid 12 quid for extra 7 day delivery (not sure why so expensive, Royal Mail only charge 6quid for next day) still not here and had to get a refund and will have to find somewhere else not much use. wound not use again… Read Full Review

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★☆☆☆☆

“rubbish rip off”

Written on: 14/12/2012

they really do milk you for money - charging ridiculous amounts for delivery and if you opt for a more resonably priced delivery service they make you wait 21+ days . its just a scam to get more money out of you . will never use them again. asda print calenders for £10 and have then ready in a couple of days - will go to them from now on… Read Full Review

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★☆☆☆☆

“OK - until something goes wrong - then heaven help you!”

Written on: 28/11/2012 by TommyZulu (7 reviews written)

I have been using Vistaprint for many years to print cards, calendars and more... but recently I had cause to complain about and issue where they were charging more than they said. I could not raise a complaint with them; they ignored emails; and their European staff who have rather poor English skills on the phone were just hopeless. I tried to "escalate" my complaint but I suspect that the "customer services" staff get marked down for referring a complaint up the line - so they just will not… Read Full Review

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★☆☆☆☆

“RIP OFF CALENDAR”

Written on: 20/11/2012

advertised as 99p, website says £9, the price i pay, £25! dont bother waste of time… Read Full Review

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★☆☆☆☆

“Lots of hidden charges - beware!”

Written on: 07/11/2012

I ordered a photo calendar the other day which was advertised for 5.99. In fact it ended up costing a lot more than that. After I'd taken the time to upload the photos and put the calendar together it then slapped on another 3.74 for the calendar it then charged me an upload fee and then a stupid amount for postage and packing - 6.99 for a three week delivery time! If I had chosen a few days then it would have been much higher! So what I thought was going to be a good deal ended up costing… Read Full Review

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★★★★☆

“Arrived on time. Decent enough quality.”

Written on: 17/10/2012 by Beckford (3 reviews written)

ordered some business cards for under £10. Arrived through the letterbox 5 days later. Quality not the best but decent enough for the price I paid… Read Full Review

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★★★☆☆

“Poor quality twice now ”

Written on: 25/09/2012 by armech (1 review written)

I had some tee shirts printed .. second rate in material and printing .. then had some business cards printed .. not even cut square .. embarrasing .. dont use thsi company .. it is not a merchantable product in our opinion .. armech Intl Ltd UK… Read Full Review

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★★★★★

“My only business card supplier”

Written on: 21/09/2012 by Mr_Bloom (1 review written)

I have used vistaprint 3 times now for personalised business cards for my ebay business and am extremely happy with every aspect. I always opt for the cheapest shipping method, unless they have offers on (which they tend to do a lot for returning customers) My only negative comment is the price is a little high when uploading your own images for business cards, so I use their own templates. Will be back again soon for more and maybe trying some of their other product… Read Full Review

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★☆☆☆☆

“Vistaprint are awful”

Written on: 05/09/2012 by roughcutjrd (2 reviews written)

Nothing to like about incompetent, poor, aggressive customer service. I paid for a 2 week delivery, after 5 weeks I requested an update, after another weekend I again requested an update. Finally they responded & said oops, printing error, we will send them out. Ok, what about my payment for speedy delivery. So far I have been blamed for my incompetence at taking a poor resolution photograph. Upon checking my system, it was a full DSLR photo (admittedly JPEG fine) but due to a good F-Stop I… Read Full Review

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★★☆☆☆

“Vistaprints offers are deceiving”

Written on: 26/08/2012

Vista print send out offers but as you proced through their sight the offers change. For example today 24.09. 12 they offered 100 postcards for free but at checkout this is not the case. They are always doing this. I would have thought it was against the law… Read Full Review

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★★★★★

“I love Vistaprint and their FREE delivery!!”

Written on: 18/08/2012 by Spannie (1 review written)

Everyone is complaining about the delivery costs... You're doing it wrong! I get emails from Vistaprint offering me free delivery around once a week. You have to spend over a certain amount but it is worth it. If you just want the 'Free' business cards, forget it. Use another site or buy a printer and print some yourself, it's cheaper. If you want to order other things as well for your business/hen party etc. etc. etc. then Vistaprint is 100% the place do it. There are ways of playing with… Read Full Review

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Samsamsamsam's Response to Spannie's Review

Written on: 27/11/2012

he works for them

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★☆☆☆☆

“Vistaprint rip off in p&p giving cheap deals”

Written on: 11/08/2012

Used a amazon flyer to order a flip photo book. Ordered some sticky labels as well. Price was reasonable and promotional offer. Kept trying to check postage but no mention of prices till you go beyond the payment selection option. They charged a ridiculous amount for a small package and even though it was supposed to be 7 days max The package arrived on the 8th day. The items were poor quality and came late missing my parents spl occasion. Very diss appointed with vistaprint and would be better… Read Full Review

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