Vistaprint Reviews - www.vistaprint.com

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★★☆☆☆
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★☆☆☆☆

“Xmas cards should be described as Xmas Postcards!”

Written on: 19/10/2013

Ordered 30 Xmas cards plus envelopes, the order process is terrible,you keep on getting asked if you want to add more and more "extras", it takes forever to get to the end! Anyway, ordered 30 Xmas cards with uploaded photo and linen finish. The cards and envelopes arrived and I have never been more disapointed! Firstly they were not cards that open up but merely a single length of card that I would describe as a postcard! The design itself was fine but I was under the impression that I was… Read Full Review

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★☆☆☆☆

“Worst Company. No Customer service, ”

Written on: 30/09/2013

DO NOT USE!!!!!! You maybe be lured in by low prices.... i was. However it is a waste. Their print quality is awful. The preview on their website shows one thing but what comes is something else. Speak to them and they tell you its your fault. The order process is full of things that try and catch you out and buy extras that you don't need/ don't want. AVIOD AT ALL COSTS No point paying less for items you have to throw away… Read Full Review

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★☆☆☆☆

“Misleading / Dishonest / Terrible Customer Service”

Written on: 02/06/2013

I didn't receive what was ordered, then Vistaprint blamed me instead of taking responsibility and refused to provide a refund - had to bin my item (waste of money)… Read Full Review

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★☆☆☆☆

“Christmas in May...June or maybe July?”

Written on: 26/05/2013

I ordered Christmas gifts, cards and key fobs from Vista Print last November 2012. Despite numerous promises of the goods being delivered and latterly a refund, I have never received part of my order worth £90. I have been told a refund will be made if a log into a link provided and enter my bank details. I did so and still no refund has been made. I have emailed Customer Services (!) many times without success and my family will never get the carefully chosen gifts made from up loaded… Read Full Review

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★☆☆☆☆

“Rubbish Printers!!”

Written on: 17/05/2013

Had terrible problems ordering some photo cards. First they sent me a box of leaflets for a dubious photographer. Several phone calls and e mails later I received an e mail offering a refund and a free replacement set of cards. Never got the refund. No cards for over two weeks.Paid £52 for the replacement cards so not free at all. Non existent customer service. Don't use them. I used Snapfish instead and had no problems at all. What a shower at Vistaprint!… Read Full Review

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★★★★★

“Affordable Printing”

Written on: 10/05/2013

I have placed with Vista Print couple of orders for business cards. Never had a problem with their printing. I would place future orders with this company again… Read Full Review

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★☆☆☆☆

“ripoff”

Written on: 08/05/2013

they offer stuff for free for a month and when you don't want it (even before the trail ends) they ignore any notices not to charge your account since you're not interested in the product… Read Full Review

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★★☆☆☆

“Good & Bad”

Written on: 07/04/2013

Vistaprint are great when it come to business cards, flyers, postcards etc. They are top quality and have an amazing array of designs to choose from, very happy with that but when it comes to web hosting, these guys are poor. The service was rubbish and because they're american based, I found that customers looking at my site were mainly american even though I had a 'co.uk' site. They were very unhelpful, extremely hard to get hold of and I had constant problems with my website of which they… Read Full Review

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★☆☆☆☆

“Will never use this ever again!!”

Written on: 25/03/2013

I tried to order a t-shirt, and the shipping charges were astronomical! Then, I found out thta I was being charged every month for something i never ordered! It took forever to sort it out, and the customer service was terrible. I will never use this website again!… Read Full Review

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★★★☆☆

“Design Uploads & Postage”

Written on: 24/03/2013

I haven't had any problems with the quality of the products. But when then have items on sale they never are the amount that is advertised. The charge for the upload of my own design and postage. I end up paying more then the original price of a product. These extra charges are starting to turn me away from this company. The problem is they still have better prices then other company's I have looked at. Vista knows exactly how to play the field when it comes to prices. So even though I… Read Full Review

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★☆☆☆☆

“Total rip off ”

Written on: 21/03/2013

The extra charges they apply after you've ordered is ridiculous! I thought I was paying £2.49 for my product and ended up paying £12.30 due to "photo upload charge" and the overpriced packaging! It was a rip off and wouldn't recommend!… Read Full Review

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★★★☆☆

“I didn't receive a free mug with my wall Calendar!!! ”

Written on: 14/03/2013

I didn't receive a free mug with my wall Calendar!!! And I am still excepting one! Ahhhh should I come back and get one… Read Full Review

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★☆☆☆☆

“Useless product and false service”

Written on: 10/03/2013

They couldnt deliver business cards or other products in the colour i ordered. Failed to deliver on third attenpt. Continued to sell to me when i wasnt happy because they continued to get it wrong. Didnt say sorry Argued with me Offerered me a refund without even wanting to sort issue out Then never gave me a refund They couldnt have done anything any wrong Ultimately even the CEO ignored my message telling him his business is behaving like this. I would not recomend this poor quality… Read Full Review

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★☆☆☆☆

“ok product terrible service”

Written on: 01/03/2013

Took ages to get my order told i would get a replacment order which was cancelled without my knowledge my goods turned up very late. Poor customer service. I will use a local printer next time i will never use vista print again!… Read Full Review

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★☆☆☆☆

“Postage prices a total rip off! ”

Written on: 16/02/2013

Get to the last page of my order to find a reasonable delivery time is going to cost me 3x the price of the product. Total waste of time. £18 for delivery is laughable. Bought elsewhere for much much cheaper. Vista print must think people are stupid… Read Full Review

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★★★☆☆

“CONSEGNA”

Written on: 06/02/2013 by lelia (1 review written)

Segnalo che ancora non lo ho ricevutoil materiale ordinato, la ordine nº967T2-02A76-AF1,con la data di consegna per 14/01/13, nº de fattura 9104608384 Solecito di provedere alla consegna il presto possibille, enviare a VIA DON MOSSETO, 57 10015 -IVREA ( TO)… Read Full Review

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★★☆☆☆

“degradation of service”

Written on: 04/02/2013 by skituner (1 review written)

Over the last while I have noticed a degradation of website services, specifically the ability to do my own editing, too many problems that didn't exist when I first started. As for photo services such as posters and mouse pads: they suck!!!! I go to posterjack.ca for posters, much better. Eric… Read Full Review

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★☆☆☆☆

“Printing Errors - Terrible Service”

Written on: 10/01/2013 by TheWhipp (1 review written)

There is a problem on their side of the Internet order system. Ordered business cards that came with an incorrect telephone number, arrived one month after order. When I contacted their customer service department, they talked to me like I was an idiot, not knowing my own telephone number. This number difference wasn't a digest or two, entirely different number. Their customer service department told me I could reorder at full price. When I asked to speak with a manager, I waited on hold for… Read Full Review

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★★★★☆

“Vistaprint - Pleasantly surprised!”

Written on: 04/01/2013

I ordered wedding invitations, they came exactly on the date specified and were good quality (I paid slightly extra for 'linen' finish which is nicer). I did spend quite a lot of time amending the design to get it just as I wanted. Its true that the price advertised isn't exactly what you pay, the delivery is very expensive as well as VAT added at the end. I noticed that if I saved my design to come back to later I would receive emails in the next couple of days offering me free delivery, 30%… Read Full Review

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★☆☆☆☆

“Worst Service Ever Received”

Written on: 28/12/2012 by Reevsey182 (1 review written)

I ordered 1000 business cards way back in August 2012, Today's date is 28th December 2012, oh and I still have not had any business cards delivered from them, though they did take my money straight away at check out. I have emailed them several times and to no resolve, I emailed them today and their response was not even a sorry but in fact making me out to be a liar by telling me "you have not emailed us previously" funny that because I still have the emails on my sent box. Steer very clear… Read Full Review

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